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Director of Public Services, Libraries

Director of Public Services, Libraries

locationSan Antonio, TX, USA
PublishedPublished: 7/9/2024
Full Time


Director of Public Services, Libraries

UIW Mission


Position Summary
The Director of Public Services is responsible for overseeing public and user-centric services operations for system-wide public services and directly for Mabee Library. This position serves as assistant to the Dean of Libraries when the dean is absent. This position is a part of the library leadership team and contributes to the strategic development of programs, services, and collections of the libraries and represents the libraries on campus committees in support of student success and the academic mission. Supervisory responsibilities include reference and research consultation services, promotions and marketing activities, resource sharing services, functions of public service staff, and stacks maintenance. The Director of Public Services reports to the Dean of Libraries.

Essential Functions


Job Duties


Knowledge Skills and Abilities
  • Strong knowledge of academic library public and users services;
  • Strong knowledge of information and other meta-literacy instruction that is referenced to national competencies defined by the ACRL;
  • Strong knowledge of student reference and consultation, scholar reference and consultation, and graduate level research services;
  • Strong leadership in mentoring staff and personnel management;
  • Strong knowledge of library system platforms including LibWizard, Library Services Platforms Public Services modules;
  • Proficiency in computer and online applications, including online teleconferencing applications, learning management systems, LibWizard suite, Library Services Platforms, research databases and other information sources;
  • High-customer service orientation;
  • High problem-solving, and analytical and organizational skills;
  • Excellent communication, leadership, and interpersonal skills;
  • Ability to work effectively with individuals from diverse communities and cultures;
  • Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.


Required Education
MLS / MLIS from an ALA-accredited program.

Required Work Experience
  • Three (3) years of experience as a program coordinator, supervisor, administrator of related areas in academic libraries.
  • Five (5) years of experience as a professional / faculty librarian in academic libraries.
  • Five (5) years of experience as an information literacy / instruction librarian.


Preferred Qualifications
  • Five (5) years of supervisory experience in public and reference / instruction in academic libraries.
  • Two (2) or more years of experience as a health sciences/health professions liaison in academic or healthcare setting.
  • Working knowledge of Alma and discovery tools, such as PRIMO, etc…


Required Certifications, Licenses or Registrations
None specified.

Work Hours
Typical: Tuesday through Saturday 9am to 6pm with flexibility to accommodate occasional weekend and evening hours as needed.

Physical Demands
  • Ability to reach overhead, bend, squat, and climb to retrieve library materials.
  • Ability to occasionally push/pull library carts holding up to 60 lbs.
  • Ability to regularly move about library locations.
  • Ability to move about campus to attend meetings, both on and off main campus.


Posting Number: AS1995PO
Job Type: Full Time
Job Category: Administrator (exempt)
Desired Start Date: 08/01/2024
Position End Date (if temporary):
Reports To: Dean of Libraries
Salary: $98,000 - $101,000 Annualized
Open Date: 07/05/2024
Close Date:
Open Until Filled: Yes

Special Instructions to Applicant
N/A.

To apply, visit https://jobs.uiw.edu/postings/26036

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-58a36325688ac4459a24c3e3270af0a6