Employee Relations Specialist

Expiration Date

Open Until Filled

Department

BR Human Resource Management

Position Type

Professional

Location

Shreveport

Description

LSU Health Shreveport is seeking an experienced Employee Relations Specialist to support a positive, compliant, and engaged workplace culture. This position will work within the Human Resources Department to handle employee relations matters, ensure compliance with state and federal employment laws, and promote university policies. The Employee Relations Specialist will conduct investigations, provide guidance to faculty and staff, and support programs that enhance workplace satisfaction and retention. Furthermore, this position will oversee the maintenance, security, and accuracy of employee records. This role ensures compliance with federal, state, and university policies regarding recordkeeping. responsible for managing critical HR processes and data systems. This role ensures accurate and efficient processing of employee records, time and labor audits, and benefits administration while overseeing key reporting and data management functions.

Employee Relations & Conflict Resolution:
Serve as a trusted advisor for employees and managers regarding workplace concerns, grievances, and conflicts.
Investigate employee-related workplace complaints, up to and including, FMLA, Workers Compensation, and other types of leave.
Facilitate conflict resolution and mediation sessions between employees and supervisors to promote a positive work environment.
Provide guidance to leadership on disciplinary actions, performance management, and policy adherence while ensuring fairness and compliance.

Compliance & Policy Implementation
Ensure LSU Health Shreveport’s HR policies and procedures comply with Louisiana Department of State Civil Service, LSU System HR policies, and state and federal employment regulations.
Assist in developing and updating employee policies, ensuring they align with university objectives and legal requirements.
Provide training to employees and managers on HR-related topics, including workplace behavior, ethics, discrimination prevention, and conflict resolution.
Support the university’s compliance with labor laws by maintaining accurate records of employee relations cases and working closely with legal counsel as needed.

Employee Engagement & Retention
Develop and implement programs that enhance employee morale, retention, and workplace culture at LSU Health Shreveport.
Analyze trends to provide recommendations for improving employee retention and satisfaction.
Support the creation and implementation of programs and or strategies that celebrate diverse contributions, while fostering a workplace culture where all individuals feel included, accepted, and valued, working collaboratively together regardless of differences.
Work collaboratively with departments to support employee wellness initiatives and professional development programs.

Data Analysis & Reporting
Track and analyze trends in employee relations cases, workplace grievances, and disciplinary actions. However, you may work alongside the Executive Director of Non-Academic Area.
Prepare and manage reports on employee relations issues, including recommendations for proactive improvements. Ensure all investigations and corrective actions are properly documented in compliance with HR best practices and LSU Health Shreveport policies.

Employee Records Management
Oversee the management, storage, and retention of all employee records in accordance with LSU Health Shreveport policies and regulatory requirements.
Ensure confidentiality and security of personnel records, maintaining compliance with HIPAA, FERPA, and privacy laws.
Maintain and update employee files, including hiring documents, contracts, benefits information, and disciplinary records. Manage and organize a document filing and retrieval system for both physical and digital records.
Lead audits and respond to requests for employee records from all stakeholders.
Utilize policies related to records retention, data protection, and document archiving.
Ensure recordkeeping processes align with LSU Health System, Louisiana Department of State Civil Service, and HR best practices.
Review nightly audit reports on civil service for errors.

Data Management
Oversee data entry and management in HR information systems (HRIS) such as PeopleSoft.
Ensure accurate tracking of employee status changes, promotions, salary adjustments, and benefits enrollment.
Generate reports and analytics related to employee records, workforce demographics, and compliance metrics.

Employee Support & Communication
Respond to employee and management inquiries regarding personnel records, employment verification, and document requests.
Train HR staff and university personnel on records management policies and best practices.
Collaborate with payroll, benefits, and other HR teams to ensure seamless coordination of employee documentation.
Experience in employee records management, HR compliance, preferably in healthcare or higher education.
Strong knowledge of Louisiana employment laws, HIPAA, FERPA, and records retention regulations.
Excellent organizational skills and attention to detail in managing confidential information.
Ability to analyze and interpret HR data to ensure accuracy and compliance.

Other Job Duties as Assigned
You may be assigned other essential job duties in order to further the employee relations and records department.

Qualifications

The applicant must meet one of the following:

• Associates degree or higher in Human Resources, Business Administration, or Organizational Psychology.
• 3+ years of experience in employee relations, HR compliance, or a similar role, preferably within higher education or healthcare.
• Strong understanding of Louisiana employment laws, civil service rules and regulations. Excellent interpersonal, conflict resolution, and communication skills to effectively handle sensitive employee concerns. Ability to analyze complex employee issues and recommend appropriate resolutions.

Additional Position Information

PSN/PER Number: PSN 58959/PER 2410

Salary Range: $45,000 - $65,000

Primary Location: Shreveport, LA (on-site position)

About the School

The LSU Systems Office has provided LSU Health-Shreveport employees with excellent benefit options designed with you and your dependents in mind. Our Benefits Section is available between 8:00 a.m. and 4:30 p.m., Monday through Friday, to help answer any questions you might have about these benefits.

• Salary is commensurate with experience and training
• Generous Health, Dental, and Vision Insurance
• Life Insurance
• Long-Term Disability Insurance
• Accidental Death & Dismemberment Insurance
• Flexible Spending Account
• Optional Retirement Plans

LSU Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Applicant Instructions

Locate and click on the Apply Online button located at the bottom of the screen, enter your contact information, and upload your resume/CV. If you need assistance applying electronically, please telephone 318-675-5589.

If you are contacted for an interview, please let us know at that time if you will need special accommodations.