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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Administrative Assistant to work in Boston MA! Pembroke is an international real estate advisor that acquires, develops, and manages properties and places – specializing in mixed-use and office environments in the world’s leading cities. We believe that properties that stand the test of time, deserve a lot of time. Consequently, Pembroke takes a different approach: a thoughtful approach. We are united by a belief that real estate is more than just buildings. Our mission is to create long-term value through our global expertise, local knowledge, and passion for real estate. Comprised of experts across a variety of fields, our team consistently strives for excellence, achieves with integrity, and embraces collaboration. Working together, we create places people love. Over the past twenty-five years, we have grown with offices in Boston, Hamburg, London, Munich, San Francisco, Stockholm, Sydney, Tokyo, and Washington DC managing approximately 9 m sq ft in North America, Europe, and Asia-Pacific. Facilitating the patient capital of FMR LLC and FIL Limited, we invest in global markets with long-term growth potential. By combining a global point of view with local expertise, we are able to create and manage world-class properties that deliver the best outcomes for our tenants, investors, and the communities in which we work. Overview Pembroke is looking to hire a highly motivated administrative professional to join the administrative team to support Boston office operations and members of Pembroke’s Senior Executive team. In addition to managing schedules, making travel arrangements and processing expense reports, this role will work closely with the Admin team on projects on behalf of Pembroke’s organization domestically. A successful candidate will demonstrate strong organizational skills, the ability to communicate effectively across multiple channels and geographies, and possess an interest in learning about the commercial real estate industry. In addition, candidates should demonstrate Pembroke’s core values of excellence, respect, collaboration, continuous improvement, and integrity. Responsibilities <ul> <li>Provide administrative support to 4-5 Pembroke leaders (SVP, VP) including proactive schedule management and meeting coordination, international and domestic travel arrangements, and monthly travel and expense reporting.</li> <li>Support bi-weekly US team meetings and other events requiring arranging lunch or food.</li> <li>Prepare for external parties visiting the Pembroke Boston office by monitoring front door access, greeting and assisting guests, and covering main phone lines, as a part of an administrator rotation.</li> <li>Partner with the Admin team on general office management duties such as managing office and kitchen supply inventories and processing vendor invoices.</li> <li>Deliver support that aligns with Pembroke Executive support model expectations.</li> <li>Lead or participate in ad hoc projects such as team off-sites, training days, new hire onboarding, and company events with other members of the global administrative team.</li> <li>Copying, scanning, and filing (both electronically and physically) documents.</li> </ul> Qualifications/Skills and Experience <ul> <li>Bachelor’s degree or secretarial qualification preferred.</li> <li>Extensive experience in roles demonstrating organizational and project management skills, strong attention to detail, working effectively with multiple projects and deadlines and providing excellent service to internal and/or external clients and partners.</li> <li>Excellent verbal and written communication skills including the ability to successfully interact with all levels of senior management and associates.</li> <li>Highly motivated, self-starter, with a strong sense of ownership and capable of finding solutions with minimal direction.</li> <li>Ability to prioritize and proactively anticipate the needs of Senior Executives.</li> <li>Collaborative and flexible teammate, willing to be trained on, and adopt, the Pembroke Executive support model. </li> <li>Successful track record working as a team player with a customer service-oriented mindset towards teammates and co-workers. </li> <li>Advanced proficiency with Microsoft Office (including advanced experience with Outlook, Teams, Excel, and PowerPoint) and expertise with Concur.</li> </ul> Pembroke is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. The hourly pay rate range for this position is $30.00-35.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Fidelity TalentSource

Senior Administrative Assistant

Benefits: <ul> <li>Health Savings Account (HSA)</li> <li>Life &amp; Disability Insurance</li> <li>401(k)</li> <li>401(k) matching</li> <li>Company parties</li> <li>Competitive salary</li> <li>Dental insurance</li> <li>Employee discounts</li> <li>Health insurance</li> <li>Opportunity for advancement</li> <li>Paid time off</li> <li>Training &amp; development</li> <li>Vision insurance</li> <li>Wellness resources</li> </ul> Urgent Care Front Desk Insurance &amp; Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)&nbsp;Help Us Keep Life Uninterrupted!At American Family Care, we're not just treating patients – we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.Why Your Insurance Verification Skills Matter MostYou're not just answering phones – you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do<ul><li>Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture</li><li>Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand</li><li>Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue</li><li>Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters</li><li>Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare</li><li>Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency</li><li>Protect Patient Information: Maintain organized records while strictly following HIPAA regulations</li></ul>This Role is Perfect for You If:<ul><li>You have experience with insurance verification and medical billing (non-negotiable!).</li><li>You can explain complex insurance concepts to frustrated patients with empathy and clarity.</li><li>You're obsessively detail-oriented – a single digit error in an insurance ID can cost thousands.</li><li>You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.</li><li>You're tech-savvy with medical billing software and EMR systems.</li><li>You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.</li><li>You maintain a positive attitude even when dealing with challenging financial conversations.</li></ul>What's In It For You:<ul><li>Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.</li><li>Receive specialized training in insurance verification and patient financial counseling.</li><li>Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.</li><li>Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.</li><li>Be part of healthcare innovation that's expanding nationwide.</li><li>Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor — or move into clinic leadership and management as we continue expanding to 500+ locations.</li></ul>Perks &amp; Benefits:We take care of the people who take care of our patients. As a full-time team member, you’ll receive:&nbsp;·&nbsp; &nbsp; &nbsp; Medical, Dental &amp; Vision Insurance (available after 30 days)·&nbsp; &nbsp; &nbsp; Mental Health &amp; Prescription Coverage·&nbsp; &nbsp; &nbsp; Health Savings Account (HSA) with employer contributions·&nbsp; &nbsp; &nbsp; Short &amp; Long-Term Disability + Life Insurance·&nbsp; &nbsp; &nbsp; 401(k) with Employer Match·&nbsp; &nbsp; &nbsp; Paid Time Off starting at 152 hours/year·&nbsp; &nbsp; &nbsp; Employee Assistance Program (free counseling sessions)·&nbsp; &nbsp; &nbsp; Uniform Allowance + Verizon Discount + More&nbsp;We invest in your well-being so you can bring your best self to work—every shift, every patient.The Details:·&nbsp; &nbsp; &nbsp; Location: Our state-of-the-art urgent care facility·&nbsp; &nbsp; &nbsp; Schedule: Full-time with flexible shifts (some evenings/weekends)·&nbsp; &nbsp; &nbsp; Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus&nbsp;Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. #JoinTheAFCTeam AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at <a href="mailto:recruiters@americanfamilycare.com" target="_blank">recruiters@americanfamilycare.com</a>. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour PS: It’s All About You!&nbsp;&nbsp;American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission.&nbsp;We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner.&nbsp;Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.We are an Equal Opportunity Employer.

American Family Care

Medical Receptionist

Benefits/Perks<ul><li>Great small business work environment&nbsp;</li><li>Flexible scheduling</li><li>Paid time off, health insurance, dental insurance, retirement benefit, and more!</li></ul>&nbsp;Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.&nbsp;&nbsp;Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts.&nbsp; Maintain patient flow.&nbsp; Provide positive patient relations.&nbsp;Responsibilities&nbsp;<ul><li>Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents</li><li>Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards</li><li>Register patients, update patient records, verify insurance accurately and timely, and check patients out&nbsp;</li><li>Determine, collect, and process patient payments and address collection and billing issues</li><li>Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests</li><li>Balance daily patient charges (cash, check, credit cards) against system reports</li><li>Complete closing procedures by preparing closing documentation and submitting required reports</li><li>Complete cash control procedures and secure financial assets</li><li>Maintain complete and accurate documentation</li><li>Other duties and responsibilities as assigned</li></ul>&nbsp;QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance.&nbsp; Clear and articulate phone mannerisms. &nbsp;&nbsp; PS: It’s All About You!&nbsp;&nbsp;American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission.&nbsp;We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner.&nbsp;Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.We are an Equal Opportunity Employer.

Benefits/Perks<ul><li>Great small business work environment&nbsp;</li><li>Flexible scheduling</li><li>Paid time off, health insurance, dental insurance, retirement benefit, and more!</li></ul>&nbsp;Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.&nbsp;&nbsp;Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts.&nbsp; Maintain patient flow.&nbsp; Provide positive patient relations.&nbsp;Responsibilities&nbsp;<ul><li>Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents</li><li>Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards</li><li>Register patients, update patient records, verify insurance accurately and timely, and check patients out&nbsp;</li><li>Determine, collect, and process patient payments and address collection and billing issues</li><li>Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests</li><li>Balance daily patient charges (cash, check, credit cards) against system reports</li><li>Complete closing procedures by preparing closing documentation and submitting required reports</li><li>Complete cash control procedures and secure financial assets</li><li>Maintain complete and accurate documentation</li><li>Other duties and responsibilities as assigned</li></ul>&nbsp;QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance.&nbsp; Clear and articulate phone mannerisms. &nbsp;&nbsp; Compensation: $17.00 per hour PS: It’s All About You!&nbsp;&nbsp;American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission.&nbsp;We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner.&nbsp;Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.We are an Equal Opportunity Employer.

Benefits/Perks<ul><li>Great small business work environment&nbsp;</li><li>Flexible scheduling</li></ul>&nbsp;Company OverviewAmerican Family Care (AFC) is one of the largest urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine.&nbsp; &nbsp;&nbsp;Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts.&nbsp; Maintain patient flow.&nbsp; Provide positive patient relations by treating every patient with kindness and compassion.&nbsp;Responsibilities&nbsp;<ul><li>Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents</li><li>Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards</li><li>Register patients, update patient records, verify insurance accurately and timely, and check patients out&nbsp;</li><li>Determine, collect, and process patient payments and address collection and billing issues</li><li>Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests</li><li>Balance daily patient charges (cash, check, credit cards) against system reports</li><li>Complete closing procedures by preparing closing documentation and submitting required reports</li><li>Complete cash control procedures and secure financial assets</li><li>Maintain complete and accurate documentation</li><li>Other duties and responsibilities as assigned</li></ul>&nbsp;QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance.&nbsp; Clear and articulate phone mannerisms. &nbsp;&nbsp; Compensation: $15.00 - $20.00 per hour PS: It’s All About You!&nbsp;&nbsp;American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission.&nbsp;We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner.&nbsp;Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.We are an Equal Opportunity Employer.

<h3>Background Investigator</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Background Investigator to work in Westlake, TX! <h3>The Role</h3> The Background Investigator helps reduce the overall risk to Fidelity Investments by accurately vetting new hire applicants interested in working for or being placed at Fidelity. This position reviews and scores background findings and delivers those findings to the staffing and/or business unit management who will consider findings when making a hiring decision. <h3>Major Responsibilities:</h3> <ul> <li>Capture information required to complete background investigation. Work with Fidelity TalentSource, Talent Acquisition and/or the candidate/employee directly to supply information needed to complete the background investigation. </li><li>Verify the accuracy of the candidate/employee background information using the telephone and various internet sites and databases. Contact institutions such as Universities, Corporations and Courts to acquire information necessary to complete background investigation. </li><li>Compile and analyze information verified or provided by the candidate/employee, making a decision and/or recommendation on how to classify the candidate/employee according to background investigation policies and procedures. Advise with Senior Management, Legal, HR Solutions, Fidelity TalentSource and/or Talent Acquisition on decisions. Bring up decisions as necessary. </li><li>Prepare detailed investigative reports that are factual, timely, well written and logical. Use internal database to document conversations and actions taken. </li><li>Communicate results of investigation in a timely manner to Senior Management, Talent Acquisition, HR Solutions, Regional Security Offices, and/or business units. </li><li>Optimally handle and prioritize individual case load according to criminal sensitivity, age of case, type of investigation etc. to ensure that cases are completed within 10 day standard. </li><li>Committed to meet department quality and productivity goals. </li><li>Build and maintain a familiarity and understanding of existing and proposed legal/human resources related issues that could affect the background investigation process. </li><li>Dedication to maintaining the confidentiality of all investigative information in accordance with the disclosure requirements of Fidelity and/or the department. </li></ul> The hourly pay rate range for this position is $18-$20 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Background Investigator

&nbsp;Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.&nbsp;&nbsp;Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts.&nbsp; Maintain patient flow.&nbsp; Provide positive patient relations.&nbsp;Responsibilities&nbsp;<ul><li>Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents</li><li>Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards</li><li>Register patients, update patient records, verify insurance accurately and timely, and check patients out&nbsp;</li><li>Determine, collect, and process patient payments and address collection and billing issues</li><li>Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests</li><li>Balance daily patient charges (cash, check, credit cards) against system reports</li><li>Complete closing procedures by preparing closing documentation and submitting required reports</li><li>Complete cash control procedures and secure financial assets</li><li>Maintain complete and accurate documentation</li><li>Other duties and responsibilities as assigned</li></ul>&nbsp;QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance.&nbsp; Clear and articulate phone mannerisms. &nbsp;&nbsp; Compensation: $17.00 per hour PS: It’s All About You!&nbsp;&nbsp;American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission.&nbsp;We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner.&nbsp;Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.We are an Equal Opportunity Employer.

Benefits/Perks<ul><li>Paid time off</li><li>Health insurance</li><li>Dental insurance</li><li>Retirement benefits</li><li>Employee referral incentives</li><li>Great small business work environment&nbsp;</li><li>Flexible scheduling</li><li>Additional perks!</li></ul>&nbsp;Job SummaryTo manage operations for an urgent care clinic.&nbsp; Manage all non-physician clinic staff.&nbsp; Ensure quality of patient care.&nbsp; Ensure maintenance of clinic building and supplies.&nbsp; Ensure complete and accurate charges are attributed to each patient. This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.&nbsp;&nbsp;Responsibilities&nbsp;<ul><li>Recruit, hire, and complete onboarding processes for various roles; front office medical receptionist, medical assistant, x-ray, and other positions</li><li>Supervise, evaluate, and execute performance evaluations of non-provider staff&nbsp;</li><li>Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high-quality care is rendered</li><li>Ensure staff compliance with company policies and procedures and state and federal rules and regulations</li><li>Lead and organize staff meetings, daily huddles, and in-service programs&nbsp;</li><li>Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools</li><li>Ensure compliance with front office procedures and accuracy of financial transactions</li><li>Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and janitorial supplies</li><li>Monitor various key performance indicators and put programs in place for continual improvement</li></ul>&nbsp;Qualifications<ul><li>Bachelor’s degree preferred</li><li>A minimum of two years experience working in a supervisory role in a medical office preferred</li><li>Demonstrated skills in written, verbal, and consultative communications</li><li>Ability to deliver high levels of customer service and achieve customer satisfaction</li><li>Understanding of compliance and regulatory guidelines&nbsp;</li></ul> Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF).&nbsp; Compensation: $50,000.00 - $55,000.00 per year PS: It’s All About You!&nbsp;&nbsp;American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission.&nbsp;We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner.&nbsp;Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.We are an Equal Opportunity Employer.

Center Administrator

Benefits: <ul> <li>Health Savings Account (HSA)</li> <li>Life &amp; Disability Insurance</li> <li>401(k)</li> <li>401(k) matching</li> <li>Company parties</li> <li>Competitive salary</li> <li>Dental insurance</li> <li>Employee discounts</li> <li>Health insurance</li> <li>Opportunity for advancement</li> <li>Paid time off</li> <li>Training &amp; development</li> <li>Vision insurance</li> <li>Wellness resources</li> </ul> Urgent Care Front Desk Insurance &amp; Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)&nbsp;Help Us Keep Life Uninterrupted!At American Family Care, we're not just treating patients – we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.Why Your Insurance Verification Skills Matter MostYou're not just answering phones – you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.What You'll Actually Do<ul><li>Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture</li><li>Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand</li><li>Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue</li><li>Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters</li><li>Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare</li><li>Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency</li><li>Protect Patient Information: Maintain organized records while strictly following HIPAA regulations</li></ul>This Role is Perfect for You If:<ul><li>You have experience with insurance verification and medical billing (non-negotiable!).</li><li>You can explain complex insurance concepts to frustrated patients with empathy and clarity.</li><li>You're obsessively detail-oriented – a single digit error in an insurance ID can cost thousands.</li><li>You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.</li><li>You're tech-savvy with medical billing software and EMR systems.</li><li>You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.</li><li>You maintain a positive attitude even when dealing with challenging financial conversations.</li></ul>&nbsp;What's In It For You:<ul><li>Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.</li><li>Receive specialized training in insurance verification and patient financial counseling.</li><li>Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.</li><li>Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.</li><li>Be part of healthcare innovation that's expanding nationwide.</li><li>Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor — or move into clinic leadership and management as we continue expanding to 500+ locations.</li></ul>Perks &amp; Benefits:We take care of the people who take care of our patients. As a full-time team member, you’ll receive:&nbsp;<ul><li>Medical, Dental &amp; Vision Insurance (available after 30 days)</li><li>Mental Health &amp; Prescription Coverage</li><li>Health Savings Account (HSA) with employer contributions</li><li>Short &amp; Long-Term Disability + Life Insurance</li><li>401(k) with Employer Match</li><li>Paid Time Off starting at 152 hours/year</li><li>Employee Assistance Program (free counseling sessions)</li><li>Uniform Allowance + Verizon Discount + More</li></ul>The Details:<ul><li>Location: Our state-of-the-art urgent care facility</li><li>Schedule: Full-time with flexible shifts (some evenings/weekends)</li><li>Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus&nbsp;</li></ul>We invest in your well-being so you can bring your best self to work—every shift, every patient.&nbsp;Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. #JoinTheAFCTeam AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at <a href="mailto:recruiters@americanfamilycare.com" target="_blank">recruiters@americanfamilycare.com</a>. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $20.00 to $24.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $20.00 - $24.00 per hour PS: It’s All About You!&nbsp;&nbsp;American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission.&nbsp;We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner.&nbsp;Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.We are an Equal Opportunity Employer.

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