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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Westlake, TX! <h3>The Role</h3> The Delivery Enablement Lead is a strategic execution leader embedded within product development teams, responsible for orchestrating end-to-end delivery within a team or across multiple teams and initiatives. This role blends agile delivery expertise with project management independence to drive predictable, customer-centric outcomes. The Lead partners with product and technology leadership to align roadmaps, manage dependencies, and optimize delivery effectiveness. <h3>Key Responsibilities</h3> <ul> <li>Delivery Leadership: Coordinate multi-team delivery efforts, manage dependencies, risks, and release planning to ensure seamless execution. </li><li>Agile &amp; Project Expertise: Apply fit-for-purpose delivery methodologies (Scrum, Kanban, Lean, etc.) and project management practices to support planning, prioritization, and forecasting. </li><li>Strategic Partnership: Collaborate with product and technology leaders to align delivery plans with product vision, KPIs, and customer feedback. </li><li>Execution Excellence: Monitor progress, manage scope, and ensure delivery against milestones and business value targets. </li><li>Data-Driven Enablement: Use delivery metrics and historical trends to inform planning, identify improvement opportunities, and drive process optimization. </li><li>Team Empowerment: Mentor delivery professionals, promote shared accountability, and foster a culture of continuous improvement. </li><li>Governance &amp; Quality: Ensure adherence to enterprise standards, manage tech debt, and support business readiness and release success. </li></ul> <h3>Qualifications</h3> <ul> <li>Relevant proven experience and training/certification in delivery frameworks and methodologies (agile delivery, project management, etc.) </li><li>Minimum of 5 years’ experience working directly to plan and drive the execution of technology delivery within a team or across multiple teams </li><li>Excellent facilitation, planning, and stakeholder engagement skills </li><li>Ability to lead through influence and drive cross-functional alignment </li><li>Strong experience with delivery metrics, forecasting, and capacity planning </li><li>Familiarity with scaled delivery practices and enterprise governance </li></ul> <h3>Success Measures</h3> <ul> <li>Predictable delivery of business and customer outcomes </li><li>Increased delivery efficiency and reduced impediments </li><li>Strong stakeholder satisfaction and team engagement </li><li>Adoption of delivery standards and continuous improvement practices </li></ul> <h3>The Team </h3> The Fidelity Insurance Group team makes it possible to thrive by aligning strategy, driving execution, and cultivating team excellence – through integrated capabilities, scalable practices, and a people-first mindset. We ensure strategic execution and generation of insights that guide planning and prioritization, aligned to business strategy and customer segmentation, leveraging our core capabilities of Technology Delivery Portfolio Enablement, Execution Enablement, and Operations Enablement. We are focused on building a highly integrated organization, aimed at delivering transformative business value through empowered teams, adaptive practices, and strategic enablement. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.

Fidelity TalentSource

Scrum Master

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer to work in Westlake, TX and Merrimack, NH! As a Full Stack Developer, you will be applying your software development and automation skills to develop, test, deploy, maintain and improve record keeping for our Fidelity Investments Life Insurance (FILI) business. This person will be a hands-on engineer with well-honed design and development skills. This individual will be accountable for all the deliveries of the delivery team. <h3>The Expertise You Have</h3> <ul> <li>Full-stack development experience using Java, Tomcat, Spring Boot, Angular, Node and JavaScript </li><li>Experience integrating with Service Oriented Architecture (REST) using Express / Node/SpringBoot/Dropwizard </li><li>5 to 10 years of hands-on experience with designing and building large scale applications </li><li>Strong knowledge in application development with micro architectures. </li><li>Knowledge of end-to-end DevSecOps automation with CI and CD pipelines including Unit, Component, Functional, Performance, and Security test automation </li><li>Knowledge of mock frameworks and service virtualization </li><li>Proven experience in Oracle database and PL-SQL </li><li>Ability to provide automation solutions to support all possible data scenarios </li><li>Certifications in, and working experience with, AWS </li></ul> <h3>The Skills You Bring</h3> <ul> <li>Define, maintain, and support our enterprise products </li><li>Perform troubleshooting and triaging in Assist in production and nonproduction environment </li><li>Standout colleague, self-starter, innovative and eager to learn every day. </li><li>Excellent communication and documentation skills. </li><li>Enjoy experimental development solutions </li><li>Ability to multi-task within various initiatives if needed </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Accountable for consistent delivery of functional software – sprint to sprint, release to release </li><li>Excellence in software development practices and procedures </li><li>Participates in application level architecture </li><li>Develops original and creative technical solutions to on-going development efforts </li><li>Responsible for QA readiness of software deliverables (end-to-end tests, unit tests, automation) </li><li>Responsible for supporting implementation of moderate-scope projects or major initiatives </li><li>Works on complex assignments and often multiple phases of a project </li></ul> Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.

Principal Software Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Systems Analyst to work in The Fidelity Insurance Group in Westlake, TX or Merrimack, NH! The hourly pay rate range for this position is $65-85 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. <h3>The Role</h3> A successful systems analyst will be a key member of an agile delivery squad but is also involved in solutioning with our Delivery Team Leads to gather &amp; document business requirements, helping with current state analysis of our systems, helping define our technology solution, and partnering with QA in test case preparation. The role requires great collaboration with members of various business and IT groups throughout the life cycle of a product/application. <h3>Key Responsibilities</h3> <ul> <li>Understand software development lifecycles and methodologies. </li><li>Examine inter-dependencies between systems </li><li>Conduct requirements analysis and create proposals for modifications, upgrades, or replacements to systems. </li><li>Participate in the design of new computer systems and applications. </li><li>Document requirements through analysis of existing business models, use cases, workflow analysis, and documents </li><li>Understand and document interfaces between systems. </li><li>Collaborate with the broader team to develop, deploy, and support key applications and features </li><li>Assist in troubleshooting technical issues. </li><li>Use agile methodologies to achieve requirements. </li><li>Use requirements analysis information to make recommendations to system functionality and create stories to execute recommendations. </li><li>Support the implementation and operations of systems. </li><li>Provide support to business and technical partners throughout all testing phases, including triaging system defects in production and non-production environments. </li><li>May consult with internal and external clients to present proposals. </li><li>Work within the team to ensure committed deliverables adhere to establish schedule. </li></ul> <h3>The Team</h3> The Fidelity Insurance Group (FIG) Technology team is a recently established group aimed at providing transparent solutions and support for all of FIG’s business functions. We partner with internal FIG stakeholders and multiple organizations across Fidelity, most notably the Fidelity Insurance Agency (FIA) to deliver modern solutions that scale. It is an exciting time in this space with much potential for growth and innovation!

Systems Analyst

Position Overview: We are seeking an experienced Auto Loan Credit Manager to lead our credit team and oversee the evaluation and approval process for auto loan applications. This role is critical in ensuring compliance with regulatory standards, managing risk, and driving operational excellence. The ideal candidate will have strong leadership skills and a proven ability to manage and develop a team of credit analysts.<h2>Key Responsibilities</h2>Credit Analysis &amp; Approval:<ul><li>Review and analyze auto loan applications, credit reports, income verification, and collateral details.</li><li>Make credit decisions within assigned authority limits and escalate complex cases as needed.</li><li>Ensure compliance with federal, state, and company lending regulations (e.g., Fair Lending, ECOA).</li><li>Maintain up-to-date knowledge of industry standards and regulatory changes.</li><li>&nbsp;Analyze trends and recommend process improvements.</li></ul>People Management &amp; Leadership:<ul><li>Lead, mentor, and develop a team of credit analysts and underwriting staff.</li><li>Assign workloads, set performance goals, and conduct regular evaluations.</li><li>Provide coaching and training to enhance team expertise and productivity.</li><li>Foster a positive team culture focused on collaboration, accountability, and continuous improvement.</li></ul><h2>Qualifications</h2><ul><li>Bachelor’s degree in related field preferred</li><li>8+ years of experience in auto finance credit management or underwriting, with at least 2 years in a leadership role managing credit analysts.</li><li>Strong knowledge of credit scoring models, lending regulations, and risk assessment.</li><li>Proven ability to manage and develop teams effectively.</li><li>Excellent analytical, leadership, and communication skills.</li></ul><h2>Preferred Skills</h2><ul><li>Proficiency in loan origination systems and credit analysis tools.</li><li>Ability to work under pressure and meet deadlines.</li><li>Strong negotiation and decision-making abilities.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Manager, Credit

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a System Engineer to work in Fidelity’s Enterprise Infrastructure Group in Westlake TX or Merrimack NH. <h3>The Role</h3> The Systems Engineer will perform Engineering and Systems Operational support for Business Unit aligned functions including Application Support, Cloud Enablement, Environment Management, Digital Tier &amp; Web Operations, Platform Engineering and Basic DMZ Network Operations. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. You will have the opportunity to use all your skills in engineering, modernizing, deploying, and testing applications in addition to providing critical production support. You will be encouraged to quickly gain understanding of all the components of our applications and will work with the team to deliver outstanding solutions. <h3>Team</h3> Fidelity’s Systems Engineers work with our Application Development &amp; Cloud Platform teams to deliver reliable runtimes for Fidelity’s business critical workloads. The team comes from varied technical backgrounds, and the responsibilities that support opportunity for a variety of challenges require engineers to work on software and systems in highly distributed multi-tiered platforms. Our ever-evolving technology stack ensures a phenomenal learning culture in the team. We are always exploring new technologies and new ways to continually provide value to our customers. This team has a direct and positive impact on Fidelity’s customers. <h3>The Expertise You Have</h3> <ul> <li> Bachelor’s degree or higher in a technology related field (e.g., Engineering, Computer Science, etc.) required, Masters’ degree a plus. </li><li>7-8+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale. </li><li>Highly experienced managing technology environment stability and availability. </li><li>Knowledge of ITIL practices. </li><li>Demonstrated expertise of DevOps and Site Reliability Engineering (SRE) practices and principles. </li><li>Experience with Agile software development methodologies, delivery projects, and implementation. </li><li>Knowledge of basic networking (ping, traceroute, DNS) </li><li>Hands on experience with search and analytics engines (Splunk, DataDog…) </li><li>Hands on experience with Linux/UNIX and Windows operating systems </li><li>Experience with workflow design, data analysis, and requirements identification/specification </li><li>Experience with cloud-based technologies including SaaS solutions in the cloud and AWS/AZURE </li><li>Hands-on experience with container orchestration, preferably with Kubernetes </li><li>Experience with CI/CD pipelines and associated technologies </li><li>Experience with PowerShell and Python scripting </li><li>Production support experience with financial systems </li><li>Demonstrated creative and abstract thinking. </li><li>Ability to triage, complete root cause analysis, and be decisive under pressure. </li><li>Experience of docker, cloud-computing / cloud services platforms (e.g., AWS or Azure) </li><li>AWS Certification a plus </li></ul> <h3>The Skills You Bring</h3> <ul> <li>Effective communication and will share your ideas and opinions as we look to innovate and improve our platforms. </li><li>You will bring a growth mindset to work every day as you continue to learn new technologies and skills which you share with your scrum teammates. You will ask for feedback and put goals in place to help improve your own skills. </li><li>You will use your data security skills to keep our customers’ information safe. </li><li>Strong communication (written and verbal) and interpersonal skills </li><li>Positive relationship management and facilitation skills </li><li>Strong analytical and/or project management skills required </li><li>Ability to provide 24x7 support for the production environment </li><li>Strong problem solving and troubleshooting skills </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Systems Engineer

The Team Come and join our team that provides Fidelity with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is essential in our space. This requires us to seek out associates who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We pride ourselves on being engineers with a thirst for continued learning, a team-first attitude, and a focus on delivering value to the organization. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis. The Expertise You Have <ul> <li>Bachelor’s degree in computer science or equivalent</li> <li>8+ years hands-on experience as a Software/Systems/DevOps engineer</li> <li>Demonstrate experience as an engineer responsible for designing, developing, testing, supporting, and troubleshooting the Contact Center and telephony products</li> <li>Experience with Genesys Engage is a plus</li> <li>Demonstrate experience in Java, Ansible, Python, or experience in a similar language</li> <li>Experience with Docker/Kubernetes and container-based development and deployment</li> <li>Hands-on experience with Jenkins, including authoring and maintaining declarative CI/CD pipelines and libraries</li> <li>Proficiency with UNIX operating systems and shell scripting</li> <li>Hands-on experience with Amazon Web Services (AWS) or similar cloud services</li> <li>Proficient in troubleshooting and resolving complex application issues</li> <li>Knowledge of APM tools and techniques to monitor, optimize, and troubleshoot application performance and availability</li> <li>Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation</li> <li>Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes</li> <li>Self-starter, curious, collaborative, innovative, eager to learn and teach others every day</li> </ul> The Value You Deliver <ul> <li>Write high-quality code for our applications that is reliable, scalable, and reusable</li> <li>Understand the leadership vision and execute on that vision</li> <li>Strengthen and promote the culture of innovation by setting examples</li> <li>Find creative ways to get things done, and do them right</li> <li>Foster a culture of Best in Class software engineering practices</li> <li>Exercise a passion for keeping your knowledge up-to-date with the latest and greatest</li> <li>Ensure the high level of integrity in the team</li> <li>Take ownership, accountability, and initiative for what needs to be done</li> </ul> Top Skills for the position: Linux Ansible Contact Center Exp Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Senior Systems Engineer

Systems Engineer The Team Come and join our team that provides Fidelity with the world class capabilities and services which connect our associates to our millions of participants, members, and customers. We are an agile scrum team that is responsible for the Contact Center platform and engineering which provides our voice, email, and web chat communication channels. Continual improvement is essential in our space. This requires us to seek out associates who are curious, innovative, and driven to settle for nothing less than complete obsession with the experiences of our customers and associates. We pride ourselves on being engineers with a thirst for continued learning, a team-first attitude, and a focus on delivering value to the organization. The platform services over 20M clients and processes more than 35M customer interactions per year while operating on a 24x7 basis. The Expertise You Have <ul> <li>Bachelor’s degree in computer science or equivalent </li><li>8+ years hands-on experience as a Software/Systems/DevOps engineer </li><li>Demonstrate experience as an engineer responsible for designing, developing, testing, supporting, and troubleshooting the Contact Center and telephony products </li><li>Experience with Genesys Engage is a plus </li><li>Demonstrate experience in Java, Ansible, Python, or experience in a similar language </li><li>Experience with Docker/Kubernetes and container-based development and deployment </li><li>Hands-on experience with Jenkins, including authoring and maintaining declarative CI/CD pipelines and libraries </li><li>Proficiency with UNIX operating systems and shell scripting </li><li>Hands-on experience with Amazon Web Services (AWS) or similar cloud services </li><li>Proficient in troubleshooting and resolving complex application issues </li><li>Knowledge of APM tools and techniques to monitor, optimize, and troubleshoot application performance and availability </li><li>Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation </li><li>Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes </li><li>Self-starter, curious, collaborative, innovative, eager to learn and teach others every day </li></ul> The Value You Deliver <ul> <li>Write high-quality code for our applications that is reliable, scalable, and reusable </li><li>Understand the leadership vision and execute on that vision </li><li>Strengthen and promote the culture of innovation by setting examples </li><li>Find creative ways to get things done, and do them right </li><li>Foster a culture of Best in Class software engineering practices </li><li>Exercise a passion for keeping your knowledge up-to-date with the latest and greatest </li><li>Ensure the high level of integrity in the team </li><li>Take ownership, accountability, and initiative for what needs to be done </li></ul> Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an IT Project Manager to work in Westlake TX or Smithfield RI! <h3>The Role</h3> The IT Project Manager is aligned with one or more product development teams and partners with product leadership to manage the delivery of the product vision. This role is responsible for coordinating efforts across multiple teams to deliver seamless solutions while improving the overall effectiveness of the team’s delivery practices. The IT Project Manager advises and coaches others on delivery methodologies while simultaneously coordinating and managing impediments, risks, cross-product interdependencies and release management. Please see the below pay rate range for the work location of Rhode Island only: $75.00-95.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. <ul> <li>Drive customer-centric delivery by integrating feedback into product strategies and aligning initiatives with business objectives. </li><li>Facilitate prioritization, backlog refinement, and release planning using fit-for-purpose techniques while managing dependencies, risks, and resource capacity. </li><li>Partner with product and technology leaders to develop short- and long-term delivery plans, monitor progress against achievements, and ensure transparency through stakeholder communication and reporting. </li><li>Promote continuous improvement and process optimization, leveraging delivery metrics and historic trends to forecast timelines and enhance predictability. </li><li>Coordinate multi-team, end-to-end product delivery across scaled environments, ensuring quality standards, data integrity, and alignment to enterprise processes. </li><li>Champion collaboration and shared accountability across teams to achieve committed goals, maintain focus, and deliver measurable business value. </li></ul> <h3>The Expertise and Skills You Bring</h3> <ul> <li>4-year bachelor’s degree, or equivalent. </li><li>5+ years’ experience working as Scrum Master or IT Project Manager. </li><li>Jira experience required. </li><li>Financial services industry experience preferred. </li><li>Delivery Expertise – Applies frameworks such as Scrum, Kanban, Lean, and Waterfall to plan, organize, and deliver projects effectively. </li><li>Prioritization &amp; Planning – Defines clear objectives, manages capacity, and organizes resources to meet deadlines and milestones. </li><li>Acceptance Criteria &amp; Quality Control – Establishes measurable criteria for work items and ensures consistency to quality standards throughout delivery. </li><li>Customer &amp; Cross-Functional Collaboration – Builds strong relationships, manages expectations, and facilitates alignment across teams and business units. </li><li>Coaching &amp; Facilitation – Guides teams toward higher performance, leads workshops, and fosters productive discussions to achieve common goals. </li><li>Conflict Resolution &amp; Influencing – Resolves complex disagreements diplomatically and gains consensus for ideas and solutions. </li><li>Data-Driven Decision Making – Leverages KPIs, metrics, and historic trends for forecasting, performance measurement, and continuous improvement. </li><li>Risk &amp; Dependency Management – Identifies, tracks, and mitigates risks and interdependencies to ensure smooth delivery. </li><li>Customer-Centric Mindset – Understands customer needs and integrates feedback into product strategies to maximize value. </li><li>Change &amp; Continuous Improvement – Implements change management practices and drives process optimization for better outcomes. </li></ul> <h3>The Team</h3> You will support one or more cross-functional product development teams, engaging with all team members and the product leadership to reinforce and embed an agile approach and principles into the day-to-day work. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative culture, driving product delivery. As part of the Corporate Services Technology organization, you will support the Compliance Technology: Surveillance &amp; Data Technology product area, optimizing product and services delivery. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.

IT Project Manager

Position Summary: We are seeking a detail-oriented and results-driven Recovery Specialist to join our AutoNation Finance team. As a Recovery Specialist, you will be responsible for managing and resolving delinquent auto finance accounts that are in the later stages of default. This role focuses on repossession coordination, customer resolution, recovery collections, and potential charge-off prevention. The ideal candidate has strong negotiation skills, a solid understanding of compliance standards, and the ability to work in a fast-paced, high-volume environment.Job Responsibilities:<ul><li>Account Management &amp; Collections: Manage a portfolio of accounts 60-90 days past due, with a focus on high-risk, high-balance loans and repossessions Make outbound and receive inbound calls to resolve past-due balances and avoid potential charge-offs. Negotiate payment arrangements and settlements in accordance with company policies and procedures.</li></ul><ul><li>Repossession &amp; Recovery: Coordinate with repossession agents to ensure timely and compliant recovery of collateral. Document all activity related to repossession, skip tracing, and customer communication. Ensure all state and federal guidelines are followed regarding repossession and borrower communication.</li></ul><ul><li>Skip Tracing &amp; Location Efforts: Perform skip tracing to locate customers and vehicles using various tools and databases. Identify and escalate potential fraud or misrepresentation concerns.</li></ul><ul><li>Customer Communication &amp; Support: Maintain professional and empathetic communication with customers in sensitive or escalated situations. Provide education on account status, potential consequences, and available options.</li></ul><ul><li>Compliance &amp; Documentation: Maintain accurate, detailed, and timely documentation of all account activity in servicing systems. Ensure compliance with FDCPA, CFPB, UDAAP, and other regulatory requirements.</li></ul>Qualifications:<ul><li>High school diploma or GED required, Associate’s or Bachelor’s degree in finance, Business, or related field preferred</li><li>Minimum of 3 years of experience in collections, recovery, or repossession coordination.</li><li>Knowledge of auto finance collections and recovery processes.</li><li>Strong communication, negotiation, and problem-solving skills.</li><li>Experience using skip tracing tools and auto finance servicing systems.</li><li>Strong organizational skills with the ability to multitask and prioritize.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office management software.</li><li>Excellent written and verbal communication skills.</li><li>High degree of professionalism, discretion, and customer service focus.</li><li>Bilingual skills (Spanish/English) a plus.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Recovery Specialist-2

The Fraud Risk Analyst I reports to the Fraud Manager and supports AutoNation Finance’s fraud prevention efforts by reviewing applications, identifying potential fraud indicators, and assisting in investigations related to automotive lending. This role focuses on analyzing data, monitoring activity for suspicious patterns, and following established fraud procedures to help reduce losses. The analyst will support senior team members with case reviews, documentation, and escalation of findings. Strong attention to detail, communication skills, and basic analytical abilities are essential for this position.ESSENTIAL DUTIES AND EXPECTATIONSSupport and contribute to the work of the Risk Department specifically assuming duties including the following:<ul><li>Review loan applications flagged for increased risk of synthetic identity theft, traditional identity theft, Bust Out and other forms of fraud</li><li>Conduct detailed analysis of high-risk applications, including verification of customer information, document validation, and analysis of third-party fraud detection tools</li><li>Utilize fraud scoring systems and internal data to identify patterns and red flags indicative of identity theft</li><li>Collaborate with the Underwriting team to provide insights and recommendations on applications with heightened fraud risk</li><li>Perform thorough background checks and research using public records, credit reports, and other relevant sources to assess the legitimacy of applicant information</li><li>Stay current on emerging fraud trends and techniques, particularly in synthetic identity fraud, and update procedures and analysis techniques as necessary</li><li>Review EPD and FPD charge-offs for potential buyback and understanding of current fraud trends/exposure</li><li>Document findings and maintain detailed case files on investigated applications for audit and reporting purposes</li><li>Provide recommendations for process improvements to enhance fraud detection at the front-end of the application process</li><li>Assist in the development and implementation of training materials and fraud awareness programs for underwriters and other relevant teams</li><li>Report to senior management on key fraud trends, patterns, and mitigation strategies</li><li>Assist in reviewing transactions and basic trend analysis to detect suspicious patterns.</li><li>Assist in preparing case summaries, documentation, and reports used by management for decision-making.</li><li>Follow fraud mitigation procedures and support compliance with internal policies and regulatory requirements.</li><li>Collaborate with credit, funding, and collections teams to gather information and clarify discrepancies.</li><li>Maintain accurate records of fraud reviews and ensure timely updates in fraud tracking systems.</li><li>Participate in team meetings, training sessions, and ongoing education related to fraud detection and regulatory guidelines.</li><li>Provide professional communication to internal stakeholders regarding findings and documentation needs.</li></ul>ESSENTIAL KNOWLEDGE, SKILLS &amp; ABILITIES<ul><li>Intermediate analytical and data-review skills with the ability to identify inconsistencies or anomalies in application details or documentation.</li><li>Foundational understanding of auto finance processes or willingness to learn industry fraud patterns.</li><li>Ability to examine loan applications and supporting documents for potential misrepresentation.</li><li>Strong attention to detail, organization, and written documentation skills.</li><li>Clear communication skills with the ability to provide concise summaries or ask clarifying questions.</li><li>Ability to work well within a team and collaborate across business units when gathering information.</li><li>Intermediate proficiency with Microsoft 365 (Excel, Word, PowerPoint, Teams).</li><li>Ability to follow procedures, exercise sound judgment, and know when to escalate concerns.</li><li>Comfortable working in a fast-paced environment with multiple competing priorities.</li><li>Interest in developing stronger analytical, risk assessment, and fraud-detection capabilities.</li></ul>EDUCATION AND/OR EXPERIENCE<ul><li>Bachelor’s degree in Finance, Business, Criminal Justice, or a related field preferred</li><li>2+ years of experience in fraud detection, risk management, or a related role in financial services</li><li>Strong analytical skills with the ability to interpret and analyze large amounts of data.</li><li>Familiarity with fraud detection tools and software, including fraud scoring models and credit bureau data</li><li>Knowledge of synthetic identity theft, traditional identity theft, and other common fraud tactics</li><li>Strong attention to detail and the ability to identify inconsistencies and red flags in applications</li><li>Excellent communication skills, with the ability to collaborate effectively with Underwriting and other cross-functional teams</li><li>Proficient in Microsoft Office Suite – (Intermediate) (Excel, Word, PowerPoint) and familiarity with fraud-related software systems</li><li>Ability to work independently and manage multiple investigations simultaneously in a fast-paced environment</li></ul>PREFERRED SKILLS<ul><li>Experience in the auto lending industry is a plus</li><li>Knowledge of regulatory requirements related to identity verification and fraud detection.</li><li>Strong investigative and problem-solving skills</li></ul>PHYSICAL DEMANDS☒ Sitting for extended periods ☒ Frequent use of keyboard and computer systems ☒ Regular phone communication Travel expected: minimal to none; may occasionally attend team meetings or training sessions (0–1 times per year)EQUAL EMPLOYMENT OPPORTUNITY STATEMENTAutoNation Finance is an equal employment opportunity employer. We consider applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, age, disability, genetic information, veteran status, or any other legally protected status.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

41 Education / Training Jobs in Irving, TX, USA