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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<h4>Don’t Just Build Tech. Change Tech</h4>Become part of a dynamic and growing team within the Global Risk and Compliance Technology organization at American Express. The successful candidate will be part of an organization responsible for reshaping our Company's Integrated Risk Management (IRM) program. We are crafting scalable and efficient ServiceNow platform capabilities to enable our colleagues to build reliable and high-quality Risk Management modules to meet business needs. You will bring your ServiceNow platform &amp; development experience to build and implement innovative capabilities to drive DevOps processes across our ServiceNow teams, including automated deployment and testing, code/configuration quality &amp; test coverage, and other cross-platform capabilities. You will be a critical member of this hands-on team responsible for ensuring the platform is stable, secure, and operating efficiently. This role will support our other IRM teams, while also managing core ServiceNow administrative functions, upgrades, cloning, and integrations.<h4>Key Responsibilities</h4>Day-to-Day Platform Administration:<ul><li>Manage users, groups, roles, ACLs, and other platform configurations.</li><li>Monitor for and Address platform performance issues.</li><li>Maintain scheduled jobs and resolve issues as needed.</li><li>Update and maintain data taxonomies and libraries as needed.</li><li>Debug issues and implement fixes across IRM and core ServiceNow modules.</li></ul>Platform &amp; DevOps Enablement:<ul><li>Provide Technical Leadership and Innovative Thinking to implement a world-class set of platform capabilities.</li><li>Implement platform solutions to enable adoption of DevOps principles.</li><li>Implement platform monitoring solutions to ensure high availability and performance of Production and non-Production environments.</li><li>Architect/Build custom solutions to solve for complex and critical platform needs not addressed by out of the box ServiceNow offerings.</li><li>Architect/Configure/Support integrations with external systems (e.g., GRC tools, vendor platforms).</li></ul>Upgrades &amp; Enhancements:<ul><li>Plan, test, and implement ServiceNow platform upgrades and IRM module releases.</li><li>Ensure customizations remain functional post-upgrade.</li><li>Test and Apply patches and hotfixes as needed.</li></ul>End-User Support<ul><li>Provide day-to-day user support and resolve tickets related to ServiceNow IRM.</li><li>Maintain documentation, knowledge articles, and configuration guides.</li></ul><h4>Qualifications:</h4><ul><li>Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).</li><li>ServiceNow Certified Application Developer (CAD) &amp; Certified System Administrator (CSA) certification.</li><li>5+ years of Service Now Administration and Development Experience.</li><li>Solid experience with IRM/GRC modules (Policy &amp; Compliance, Risk, and/or Audit).</li><li>Proficiency in JavaScript, Glide scripting, Flow Designer, and ServiceNow Studio.</li><li>Experience with ServiceNow upgrades, instance cloning, and system maintenance.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Sr. Software Engineer II, ServiceNow Platform - Global Risk & Compliance Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<h4>Don’t Just Build Tech. Change Tech</h4>Become part of a dynamic and growing team within the Global Risk and Compliance Technology organization at American Express. The successful candidate will be part of an organization responsible for reshaping our Company's Integrated Risk Management (IRM) program. We are crafting scalable and efficient ServiceNow platform capabilities to enable our colleagues to build reliable and high-quality Risk Management modules to meet business needs. You will bring your ServiceNow platform &amp; development experience to build and implement innovative capabilities to drive DevOps processes across our ServiceNow teams, including automated deployment and testing, code/configuration quality &amp; test coverage, and other cross-platform capabilities. You will be a critical member of this hands-on team responsible for ensuring the platform is stable, secure, and operating efficiently. This role will support our other IRM teams, while also managing core ServiceNow administrative functions, upgrades, cloning, and integrations.<h4>Key Responsibilities</h4>Day-to-Day Platform Administration:<ul><li>Manage users, groups, roles, ACLs, and other platform configurations.</li><li>Monitor for and Address platform performance issues</li><li>Maintain scheduled jobs and resolve issues as needed</li><li>Update and maintain data taxonomies and libraries as needed</li><li>Debug issues and implement fixes across IRM and core ServiceNow modules.</li></ul>Platform &amp; DevOps Enablement:<ul><li>Provide Technical Leadership and Innovative Thinking to implement a world-class set of platform capabilities</li><li>Implement platform solutions to enable adoption of DevOps principles</li><li>Implement platform monitoring solutions to ensure high availability and performance of Production and non-Production environments</li><li>Architect/Build custom solutions to solve for complex and critical platform needs not addressed by out of the box ServiceNow offerings</li><li>Architect/Configure/Support integrations with external systems (e.g., GRC tools, vendor platforms).</li></ul>Upgrades &amp; Enhancements:<ul><li>Plan, test, and implement ServiceNow platform upgrades and IRM module releases.</li><li>Ensure customizations remain functional post-upgrade.</li><li>Test and Apply patches and hotfixes as needed.</li></ul>End-User Support<ul><li>Provide day-to-day user support and resolve tickets related to ServiceNow IRM</li><li>Maintain documentation, knowledge articles, and configuration guides.</li></ul><h4>Qualifications:</h4><ul><li>Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).</li><li>ServiceNow Certified Application Developer (CAD) &amp; Certified System Administrator (CSA) certification</li><li>5+ years of Service Now Administration and Development Experience</li><li>Solid experience with IRM/GRC modules (Policy &amp; Compliance, Risk, and/or Audit)</li><li>Proficiency in JavaScript, Glide scripting, Flow Designer, and ServiceNow Studio.</li><li>Experience with ServiceNow upgrades, instance cloning, and system maintenance.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Sr. Software Engineer I, ServiceNow Platform - Global Risk & Compliance Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?We are seeking a Senior Data Architect (Data Virtualization &amp; CCaaS) to design and deliver scalable, secure, and future-ready data solutions. The ideal candidate will have hands-on experience in building hybrid on-premises and cloud architectures, driving data virtualization initiatives, and modernizing contact center ecosystems (CCaaS). This role requires strong technical expertise, strategic thinking, and collaboration across multiple teams to enable seamless data integration, analytics, and operational excellence.Key Responsibilities:<ul><li>Architect hybrid data solutions that seamlessly integrate on-premises and cloud platforms, enabling coexistence between legacy and modern systems.</li></ul><ul><li>Lead data migration and modernization initiatives by analyzing existing contact center environments—including data structures, dependencies, and integration points—and developing comprehensive migration strategies, timelines, and risk mitigation plans for transitioning from on-premises to cloud platforms.</li></ul><ul><li>Design and implement scalable data architectures—including virtualization frameworks, federated data access layers, and real-time integration pipelines—aligned with enterprise data strategy, governance, and performance standards.</li></ul><ul><li>Develop and maintain unified data models and semantic layers, defining canonical data models, data contracts, and transformation rules to ensure interoperability, schema compatibility, data integrity, and consistent enterprise-wide analytics.</li></ul><ul><li>Implement and enforce data governance, security, and access control policies across virtualized and hybrid environments.</li></ul><ul><li>Establish non-functional requirements including scalability, resilience, security, compliance, performance, and disaster recovery.</li></ul><ul><li>Collaborate closely with data engineers, analysts, architects, product managers, and business stakeholders to deliver unified and actionable data solutions.</li></ul><ul><li>Provide technical leadership through code reviews, mentorship, and continuous process improvement.</li></ul><ul><li>Stay current with industry trends and emerging technologies in CCaaS platforms such as Five9, Google CCAI, and Amazon Connect.</li></ul><ul><li>Contribute to cross-functional initiatives, innovation sessions, and knowledge-sharing activities to foster continuous improvement.</li></ul><ul><li>Implement and manage CI/CD pipelines for data and application delivery.</li></ul><ul><li>Apply banking data domain expertise to design and optimize data engineering and integration solutions.</li></ul><ul><li>Demonstrate strong analytical and problem-solving abilities to troubleshoot and resolve complex technical challenges effectively.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in computer science or related field with 10+ years of experience in designing, building, and managing contact center and enterprise data platforms.</li></ul><ul><li>Expert in Contact Center technologies, with deep knowledge of Genesys (InfoMart, GAAP, GIDB, SpeechMiner) and hands-on experience with CCaaS platforms such as Five9, Google CCAI, or Amazon Connect.</li></ul><ul><li>Proficient in data engineering and architecture—skilled in SQL, data modeling, ETL/ELT pipeline design, and data warehousing using BigQuery or similar platforms.</li></ul><ul><li>Experienced in real-time and event-driven data processing, leveraging Kafka, Google Pub/Sub, or AWS Kinesis, with strong programming skills in Python and automation scripting.</li></ul><ul><li>Versatile in data systems and integration, including API-based ingestion (REST, SOAP, webhooks), RDBMS/NoSQL databases (Oracle, PostgreSQL, MongoDB, Cassandra), and data virtualization tools like Denodo or BigQuery Omni.</li></ul><ul><li>Demonstrated leadership, analytical, and problem-solving abilities, with proven success in Agile environments, strong stakeholder collaboration, and a continuous drive for innovation and performance optimization.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Software Engineer - Contact Center Technologies

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As an Site Reliability Engineer, you will be a part of a global Site Reliability Engineering (SRE) organization, and partner with the Core Engineering and Platform Teams.<ul><li>Apply strong software development and system design skills&nbsp;to build scalable, resilient systems.</li><li>Contribute as a core member of an agile team, consistently following best practices (tools, common components, documentation).</li><li>Demonstrate self-reliance&nbsp;in achieving team goals and driving technical outcomes.</li><li>Participate actively in code reviews, automated testing, and debugging&nbsp;to ensure high-quality deliverables.</li><li>Automate deployments, scaling, and runtime operations across test, integration, and production&nbsp;environments.</li><li>Enable observability, monitoring, and proactive incident prevention by embedding SRE principles into software lifecycle. </li></ul>Core Responsibilities:<ul><li>Perform hands-on software development&nbsp;(50–60% of time) including new feature coding, unit testing, proof of concepts, and refactoring.</li><li>Drive automation initiatives, ensuring repeatable deployments and reducing manual intervention.</li><li>Design and implement resilient, observable, and self-healing systems&nbsp;that minimize downtime.</li><li>Collaborate with product, infrastructure, and engineering teams to integrate SRE practices early in the SDLC.</li><li>Mentor junior engineers while contributing as an individual technical expert.</li><li>Continuously research, test, and introduce new technologies&nbsp;to enhance system performance and engineering velocity.</li><li>Participate in incident response, root cause analysis, and remediation&nbsp;to maintain high availability and reliability. </li></ul>Minimum Qualifications<ul><li>Education: Bachelor’s in Computer Science, Engineering, or equivalent technical discipline.</li><li>Experience: 5–10 years in software engineering/SRE with proven IC track record.</li><li>Strong experience in software development&nbsp;(Java, Python, or Go) and REST API design.</li><li>Expertise with system integration solutions&nbsp;(APIs, Batch &amp; Real-Time Data pipelines).</li><li>Hands-on with CI/CD pipelines&nbsp;(e.g., Git, Maven, Jenkins) and modern build tools.</li><li>Solid troubleshooting skills and experience with APM, monitoring, and AIOps platforms.</li><li>Strong problem-solving, collaboration, and communication skills.</li><li>Exposure to cloud technologies&nbsp;(Google Cloud, Adobe Marketing Cloud preferred).</li><li>Willingness to work flexible shifts and support production environments as needed. </li></ul>Preferred Qualifications:<ul><li>5+ years of professional experience in high-availability distributed systems.</li><li>Practical experience with Splunk, ElasticSearch, Redis, Postgres, OracleDB.</li><li>Hands-on expertise with frameworks and tools such as Spring Boot, Flask, Django.</li><li>Deep experience with performance tuning, debugging, and resiliency engineering.</li><li>Strong knowledge of agile methodologies&nbsp;and continuous improvement practices.</li><li>Proven track record of delivering scalable, innovative solutions&nbsp;that improve resiliency and engineering efficiency. </li></ul>Soft Skills &amp; Cultural Fit:<ul><li>Analytical, curious, and proactive — with a continuous learning mindset.</li><li>Strong communicator, able to bridge technical and business discussions&nbsp;effectively.</li><li>Brings a culture of innovation, challenges the status quo, and encourages creative problem-solving.</li><li>Customer-focused with a “can-do” attitude&nbsp;and high integrity in execution.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Site Reliability Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Large &amp; Global Enterprises is a vast portfolio with clients including some of biggest, marquee companies, industry leaders around the world. With more than 60% of fortune 500 companies utilize our corporate cards, commercial cards and other commercial products, L&amp;G is focused on providing solutions to our clients’ complex needs while providing seamless, best of class services across the globe.Senior Staff Software Engineer (Director equivalent) provides thought leadership, technical mentorship, leads the design and implementation of scalable software solutions across entire commercial card ecosystems. He/She oversees platform integration and maintenance, conducts design reviews, collaborates with cross-functional teams, and optimizes development processes to ensure high-quality, reliable, and efficient software systems.Your responsibilities:<ul><li>50% of time spent on Hands-on technical projects; Apply analysis based on research and introspection to recommend solutions.</li><li>Guide the team to design and architect data solutions that are robust, scalable, and capable of generating advanced analytics and intelligent insights. Collaborate with data scientists, machine learning engineers, product managers, and business stakeholders to translate complex requirements into innovative solutions</li><li>Implement new, highly scalable platform components, assist teams with the adoption of the patterns, practices, tooling leveraging Enterprise offering when appropriate, identify barriers and behavioral changes needed to accelerate innovation &amp; software delivery</li><li>Provides technical mentorship to Software Engineers at various levels. Leads, mentors, and coaches Senior Software Engineers and teams, fostering a culture of excellence, continuous professional growth, and setting high standards and expectations for the team.</li><li>Engage with developers in day-to-day activities and helping in review of design, coding, the SDLC tasks, functional testing, and integrating with continuous integration/continuous deployment tools.</li><li>Collaborate with peer technology and product teams across different locations. Build strong relationships externally and consensus across the department.&nbsp;Communicate technical strategy, direction, and changes to senior leaders.&nbsp;</li><li>You will constantly pursue and learn industry leading/innovative solutions. Evaluate, prototype, and implement the latest technologies in data engineering, analytics, and AI to keep the organization on the cutting edge. Build high awareness of open-source technologies and communities that enable high volume low latency systems.&nbsp;</li></ul>Role dimension:<ul><li>Manages highly complex tasks with significant interdependencies, guiding others in problem-solving.</li><li>Impact is significant across the job function, driving efficiency and success.</li><li>Leads decision-making in specialized areas, influencing strategic outcomes across disciplines.</li><li>Supervises teams across multi-functional projects, providing guidance and expertise.</li><li>Extensive expertise in a technical domain, and advanced expertise across multiple technical and business domains.Education &amp; Experience:</li><li>Engineering - significant (10+ years) experience with one or more major technology; history of patent awards preferred; demonstrated technical curiosity (e.g., self-directed learning, attending seminars/conventions etc); demonstrated experience with cloud service provider required (Amazon, Google, Microsoft), certification desired</li><li>Proven experience in sharing engineering expertise with others to further the team / organization.</li><li>Architecture - strong grasp on modern architectural patterns; ability to think big picture while implementing locally</li><li>Extensive hands-on coding experience in platforms primary technology stack i.e. proficient in Java (potentially Kotlin), Javascript, React.js</li><li>Advance experience in modern technologies (e.g. docker, Kubernetes, Java, Spring, Scala, Python, React.s), RDMS &amp; NoSQL databases (e.g. PostgreSQL, Couchbase, Cassandra) along with CI/CD tooling e.g. Github enterprise, Jenkins, etc.</li><li>Communication - excellent written and verbal communication skills; able to articulate complex concepts for multiple audiences including VP+</li><li>Proficient in cross-platform integration whilst ensuring security</li><li>Able to diagnose, resolve, and prevent production issues potentially leading to system outages</li><li>Excellent networking skills and the ability to work cooperatively with and gain the respect of software developers and influencers</li><li>Ability to give constructive feedback to engineering teams to increase product adoption</li><li>Leadership - demonstrated technical leadership; act as mentor for Senior and Junior engineers; ability to influence others</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Staff Software Engineer - Global Commercial Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As a Senior Software Engineer II, you'll be part of the core foundational team within the Amex Enterprise Cloud Organisation, responsible to lead, drive, build and scale AWS accounts for all of American Express. Core Foundations is a fundamental layer to ensure AWS accounts adhere to risk, regulations and compliance in accordance with the financial guidelines and also enable AWS as an alternate Cloud Provider of choice for application teams in parallel to the Private Cloud.Roles &amp; Responsibilities<ul><li>Identify and implement foundational building blocks needed to manage AWS (Amazon Web Services) infrastructure for enterprise-scale software applications;</li><li>Streamline the procurement and provisioning of AWS accounts to support scalable cloud adoption;</li><li>Utilise and apply foundational networking and security components to support hosting of American Express applications and platforms on AWS;</li><li>Build automation pipelines to scale account orchestration workflows and improve operational efficiency;</li><li>Identify gaps in existing cloud processes and propose solutions to enhance customer and platform experience when using AWS alongside private cloud solutions;</li><li>Apply the “secure-from-start” principles in software development to ensure robust and compliant cloud solutions;</li><li>Analyse complex application and platform design patterns and build cloud native solutions that accommodate diverse architectures;</li><li>Design, develop, test, and debug software applications and systems;</li><li>Complete software builds through consistent development practices, including the use of tools, common components, and documentation with guidance from peers and leaders;</li><li>Complete code reviews and automated testing to maintain high-quality code standards with guidance from peers and leaders;</li><li>Support and monitor software across test, integration, and production environments;</li><li>Adhere to security and regulatory best practices to ensure software compliance;</li><li>Collaborate and co-create effectively with teams in product and the business to align technology initiatives with business objectives;</li><li>Modify existing software to correct errors, adapt it to new hardware, or upgrade interfaces and improve performance; and</li><li>Determine system performance standards and ensure software operates in conformance with specifications.</li></ul>Requirements<ul><li>This will be an individual contributor role who will be a solid hands-on developer who knows what it takes to build Cloud Platforms at scale.</li><li>Serve as one of the key members within the Core Foundations Team representing location, geography, knowledge and competence in AWS with an equal grit towards technical delivery focused towards business continuance.</li><li>Is proactive towards business problems and has the knack to challenge these into solutions, keeping scale, stability and security in scope.</li><li>Is familiar with one external Cloud Provider of choice in depth - E.g., AWS, Azure or Google Cloud, with a deep desire towards working in AWS.</li><li>Can work smoothly in an Agile Team and is well versed with the Agile Software practices.</li><li>Has a passion to drive industry leading technologies and bringing them into production-grade scale into the firm.</li><li>Strong and clear to communicate with a positive attitude towards problems and willingness to serve and learn from everyone.</li><li>Stand as a representative to Foundations across stakeholders, clients and partners and assimilates the business requirements into well-defined technical features.</li><li>Able to balance work priorities - within and across teams.</li><li>Can closely collaborate with partner teams demonstrating stronger and bigger solutions.</li><li>Is innovative, experiments, takes calculated risks and challenges status quo.</li><li>Comes across as a mentor towards the engineers and breaks down complicated tasks into measurable items.</li><li>Hungry to learn and implement ideas with practical solutions on the go.</li></ul>Minimum Qualifications<ul><li>Bachelor's or Master's of Engineering in Computer Science or in an equivalent stream.</li><li>12+ years of solid, proven experience in Software Engineering and development.</li><li>4+ years of proven experience in Infrastructure as Code (IaC) tools using Terraform, Ansible or similar.</li><li>4+ years of experience working in AWS/Azure Clouds.</li><li>5+ years working in Agile tools like JIRA, Confluence, Git, GitHub Actions, CI/CD.</li><li>5+ years of proven Software development in one or more of the programming languages - Java, Go, Python.</li><li>5+ years of proven technical leadership experience to lead teams to excellence with effective communication skills.</li><li>Solid engineering experience building platforms for application teams.</li><li>Knows how to build and run frameworks in various forms in the platform.</li><li>Understanding application development and deployment lifecycles on AWS is essential to co-relate Platform development.</li></ul>Preferred Qualifications<ul><li>Experience in AWS Services like AWS Control Tower, EC2, IAM, VPC, S3, Lambda, DynamoDB&nbsp;etc..</li><li>Experience in Amazon EKS including building EKS clusters and deploying apps on EKS.</li><li>Knowledge of application architectures is a plus.</li><li>Understands Safe Agile process and leverages to the best advantage.</li><li>Deeper understanding &amp; knowledge of AWS Networking and AWS Security is a huge plus.</li><li>Knowledge of various other AWS Services is a plus.</li><li>Knowledge of using Golang is a huge plus.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Sr Software Engineer II

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;It’s more than protecting systems and data. It’s protecting people. Our Information Security Analysts know that security is a top priority for our business and our partners and customers. Today, as cyber-attacks increase and compliance is more rigorously enforced, we look to them to stay ahead of what’s next and to protect our business and our future.&nbsp; So if you are dedicated to the latest technology and motivating others, secure your career here. You won’t just see the problem coming, you’ll see the solution. New threats to our business, our partners and customers appear on the horizon every day, so no two days are the same. But there are some things you can count on doing: Responsibilities:<ul><li>Oversees and mentors a team of Cybersecurity Engineering colleagues, enabling a culture of continuous learning, growth opportunities, and inclusivity for individual colleagues and teams through mentoring, feedback, and metrics, and ensuring adherence to best practices and standards</li><li>Provides direct leadership and coaching to the Engineering team, supporting training and development of best practices</li><li>Develops and leads comprehensive service implementation plans to address identified issues, ensuring global fixes and thorough reporting on resolutions</li><li>Oversees and manages EMIM (Enterprise Major Incident Management) bridges, coordinating efforts to resolve urgent cybersecurity issues efficiently</li><li>Provides technical escalation support during EMIM bridges, conducting in-depth analysis and diagnostics to identify root causes and implement effective solutions</li><li>Manages resource allocation, project timeline, and budget for projects, ensuring alignment with organizational goals</li><li>Collaborates with senior leadership to hire top talent for the team, ensuring a high-functioning and cohesive unit, implementing strategies for talent retention and professional development</li><li>Leads the development and deployment of security architectures, including zero-trust models, micro-segmentation, and advanced encryption techniques</li><li>Monitors and ensures the quality, compliance, and performance of security network solutions, implementing rigorous standards and leveraging industry-leading best practices</li><li>Establishes and maintains comprehensive, scalable cybersecurity documentation and governance frameworks, ensuring enterprise-wide transparency, consistency, and alignment with cutting-edge data standards</li><li>Monitors and ensures the quality, compliance, and performance of cybersecurity solutions through conducting regular audits and assessments to ensure adherence to standards such as ISO 27001, NIST, and PCI-DSS</li><li>Implements robust logging and monitoring solutions to provide visibility into security events and incidents</li><li>Assesses the potential impacts of emerging cybersecurity trends, threats, and technologies, and recommends improvements to ensure the organization remains compliant and secure</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li></ul>Qualifications:<ul><li>Bachelor's Degree in Computer Science, Information Systems, Cybersecurity, and/or comparable experience; advanced degree preferred</li><li>10+ years of Experience in Cybersecurity Engineering with 5+ years in a leadership role.</li><li>Knowledge of regulatory compliance and security standards</li><li>Knowledge of Application Development &amp; Security</li><li>Knowledge of Data Engineering</li><li>Knowledge of Cloud Security Management</li><li>Knowledge of Data Privacy &amp; Protection (DPP, GDPR)</li><li>Knowledge of Data Security Management</li><li>Knowledge of scripting languages such as Python, Bash, or PowerShell for automating security tasks</li><li>Knowledge of network protocols (e.g., TCP/IP, DNS, HTTP) and security fundamentals</li><li>Experience in cybersecurity and / or application security</li><li>Experience with Source Composition Analysis tooling and integrations.</li><li>Experience with Static Applicaiton Security Testing tooling and integrations.</li><li>Experience with Dynamic Application Security Testing tooling and integrations.</li><li>Experience with Mobile Application Security Testing tooling and integrations.</li><li>Experience integrating DevSecOps, and the integration of SDL elements into SDLC processes.</li><li>Experience in overseeing multiple cybersecurity engineering teams, providing strategic direction and leadership</li><li>Experience with SIEM (Security Information and Event Management) tools such as Splunk, ArcSight, or QRadar</li><li>Experience with IDS/IPS (Intrusion Detection Systems/Intrusion Prevention Systems)</li><li>Experience with incident response tools such as Wireshark or Sysinternals and forensic investigation tools and techniques</li><li>Experience with security tools such as firewalls (e.g., Palo Alto, Cisco ASA), intrusion detection systems (e.g., Snort, Suricata), and antivirus software (e.g., Symantec, McAfee)</li><li>At least one security related certification like: CISSP, CISM, CISA, GCIH, CEH, GSEC, GCDA, GCSA, GPCS, GDSA</li></ul>Salary Range: $120,000.00 to $210,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager-Cybersec Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;How will you make an impact in this role?Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.Responsibilities include, but are not limited to:<ul><li>Designs, develops, tests, and debugs software applications and systems</li><li>Completes software builds through consistent development practices, including the use of tools, common components, and documentation with guidance from peers and leaders</li><li>Completes code reviews/Secure code reviews and automated testing to maintain high-quality code standards with guidance from peers and leaders</li><li>Supports and monitors software across test, integration, and production environments</li><li>Adheres to security and regulatory best practices to ensure software compliance</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li><li>Completes the development and maintenance of security policies, procedures, and best practices to ensure compliance with industry standards and regulatory requirements</li><li>Collaborates with software development teams to integrate security into the software development lifecycle, including conducting code reviews and providing support on secure coding practices</li><li>Implements encryption technologies to protect sensitive data in transit and at rest, ensuring the confidentiality and integrity of the organization's data, with guidance from peers and leaders</li><li>Conducts research on emerging security threats and technologies to stay updated and maintain situation awareness on emerging and disruptive technologies</li><li>Conducts testing and evaluation of new cybersecurity technologies, following SDLC practices for deployment and testing, while managing changes in release management to maintain system integrity and security</li><li>Drafts detailed technical documentation and reports on security assessments, findings, and remediation efforts to provide insights and recommendations for improving the organization's security posture, under guidance from peers and leaders</li></ul>Qualifications<ul><li>Bachelor's Degree in Computer Science, Information Systems, Cybersecurity, and/or comparable experience; advanced degree preferred</li><li>Knowledge of regulatory compliance and security standards</li><li>Knowledge of Application Development &amp; Security</li><li>Knowledge of Data Engineering</li><li>Knowledge of Cloud Security Management</li><li>Knowledge of Data Privacy &amp; Protection (DPP, GDPR)</li><li>Knowledge of Data Security Management</li><li>Knowledge of scripting languages such as Python, Bash, or PowerShell for automating security tasks</li><li>Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL and relational databases</li><li>Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)</li><li>Knowledge of event driven architecture and messaging: Kafka, web hooks, asynchronous API design preferred.</li><li>Experience in application design, software development, and automated testing</li><li>Experience in object-oriented design and coding with variety of languages</li><li>Experience in distributed (multi-tiered) systems, algorithms, and relational databases</li><li>Experience in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories</li><li>Experience in automation testing and documentation (i.e. automated, functional, and performance)</li><li>Experience with Testing Frameworks: Unit testing, Regression Testing</li><li>Experience with&nbsp;Java 8+, Spring Suite Framework preferred</li><li>Experience with Python, Django framework preferred</li><li>Experience with React JS, Node JS, Go-lang preferred</li><li>Experience with Kubernetes, Docker, Jenkins, Cloud deployment (CI/CD) preferred</li><li>Experience with PostgreSQL, Oracle, or equivalent relational databases&nbsp;preferred</li><li>At least one security related certification preferred like:&nbsp;CSSLP, GWEB, GCIH, CEH, GSEC, C|ASE, CCNA, etc.</li><li>At least one developer related certification preferred like: OCP. OCA, OCM, DCD, DVA-C02, CKAD, ACE, CCSP, Profession Cloud Developer,&nbsp;etc.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Cybersecurity Engineer II

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. American Express is looking for an experienced&nbsp; Engineer&nbsp; to join our team. You will be part of the fast-paced, entrepreneurial Enterprise Customer Intelligence Engineering focused on delivering the next generation global Personalization capabilities (Prospect &amp; Customer) using innovative Machine Learning Models, Big Data technologies, APIs in hybrid cloud platform set up. This team is responsible for Global Customer Personalization products which including API development, batch components and other technology solutions using technologies such as Java, Python, Spring Core, Spring Boot, TestNG, Cucumber &amp; Javascript. This young team has delivered industry leading products with many firsts in the organization. Today we support 21+ channels (including Web, Mobile, Voice, Email), daily volume of ~11MM transactions a day and support content across Card, Servicing, Merchant &amp; Member Ship Reward offers and are expanding rapidly with a focus on building a Global Customer Personalization Product with a focus on driving omni-channel experience for our Card members by delivering world-class innovativeResponsibilities:&nbsp;Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.<ul><li>Owns the development and testing aspect of the software development for assigned applications.</li><li>Functions as a member of an agile team and helps drive consistent development and test practices with respect to tools, common components, and documentation.</li><li>Primary focus (80%+) is spent writing code, unit testing, test automation, quality assurance &amp; doing automation testing in ongoing sprints.</li><li>Review requirements specification for development, defects, performance, reliability, scalability and set up and maintain the environment.</li><li>Responsible for performing code reviews, quality checks, implementing automated testing to gain efficiencies. Implementing proof of concepts and new technologies to progress the efficiencies of the technical landscape.</li><li>Develops deep understanding of tie-ins with other systems and platforms within the supported domains</li><li>Performs ongoing refactoring of code, quality assurance and testing, applying best methodologies and processes. Sees opportunities to adopt innovative technologies &amp; ideas in development / test area.</li><li>Provides continuous support for ongoing application availability</li><li>Collaborate/influence within and across teams to create successes with an innovative attitude to challenge the status quo.</li></ul>At the core of Software Engineering: Every member of our team must be able to demonstrate the following technical, functional, leadership and business core proficiencies, including:<ul><li>Agile Practices</li><li>Programming Languages and Frameworks</li><li>Business Analysis</li><li>Analytical Thinking</li><li>Business Product Knowledge</li></ul>Minimum Qualifications<ul><li><ul><li>A Bachelor’s or higher degree (or its equivalent) in computer science, Computer engineering, Electronics Engineering or a directly related field.</li><li>4+ years of experience in software development and quality assurance.</li><li>Prior experience in Personalization domain will be a big plus.</li><li>Expertise in programming knowledge in Java - Solid understanding of data structures and common algorithms</li><li>Good knowledge REST API development will be a plus.</li><li>Looks proactively beyond the obvious for continuous improvement opportunities</li><li>Willingness to learn new technologies and exploit them to their optimal potential</li><li>Proven ability to apply theoretical and practical knowledge to achieve stated goals of the job duties.</li></ul></li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Software Engineer - Java , Rest API - Personalization

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology on #TeamAmex.This is a Cloud DevOps role to manage and support Public, Private and Hybrid cloud infrastructure at in highly heterogenous environment. Serve as a key member to help as DevOps engineer focused on Operations, Well worse with ITSM best practices, Work in an agile delivery team, familiarity with the processes and ceremonies Has a drive to learn industry leading/innovative technologies and solutions Good positive attitude, communication.Qualifications:Bachelor's Degree in Computer Science, Engineering or related field.Skills :<ul><li>5+ experience in public cloud platform, AWS or AZURE</li><li>Experience on AWS cloud native services EKS, EC2, RDS, IAM, Lambda, S3, ElasticCache, MSK, OpenSearch,&nbsp; &nbsp;Security</li><li>Azure Open AI, Storage, VM, Network, Security&nbsp;</li><li>Terraform - Basic or intermediate.</li><li>Experience in Python, Shell, Ansible.</li><li>CI/CD - end to end deployment process - any tool - Jenkins, GitHub, ArgoCD, CI/CD AWS Pipeline and any orchestration tools</li><li>Good understanding for cloud security models, AWS Certificate Manager, AWS Key Management Service, AWS Secret Manager</li><li>&nbsp;Experience in monitoring, logging, and alerting solutions to ensure the reliability, performance, and availability of data pipelines and infrastructure components on AWS.</li><li>&nbsp;AWS or AZURE certification is mandatory.</li><li>&nbsp;Azure Generative AI will be added advantage to the role</li><li>Understanding of Kubernetes, Docker and containerization will be a plus point.</li></ul>Annual Range: $120,000.00 to $210,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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