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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The objective of the GSG Control Management Process Risk Reduction team is to directly engage in the continual improvement of business processes to mitigate operational risks and steps in when noteworthy issues or events occur, and subsequently deploy resources to remediate at scale.GSG is looking for a Director of Process Risk Reduction to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director, GSG Process Risk Reduction will:<ul><li>Develop and lead the implementation of a comprehensive process risk reduction strategy</li><li>Align risk reduction initiatives with the organization's overall risk management framework and business objectives.</li><li>Provide strategic direction to senior management on process risk issues and mitigation strategies, including providing&nbsp; an external perspective. </li><li>Proactively identify and prioritize areas within BU processes that require risk reduction measures (e.g., coordinate across First Line of Defense (1LoD) risk identification team)</li><li>Execute on process risk reduction, leveraging enterprise support as needed to ensure timely resolution of vertical and horizontal (i.e., within BU or across processes that extend beyond the BU) issues that are of highest priority and/or most significant impact to the enterprise</li><li>Conduct independent root cause analyses focused on identifying underlying process vulnerabilities to prevent potential Operational Risks (ORs), with a focus on the most common or high-risk issues and/or losses, based on comprehensive methodology (e.g., comprehensive risk-based prioritization) to prevent recurrence, and inform control design/ enhancement</li><li>Support BU with design of controls and processes, including modifications to enhance processes/controls to improve proactive risk mitigations</li><li>Document control design effectiveness and address thematic control gaps across processes/products&nbsp;</li><li>Provide independent support for resolution of high-risk issues, and conduct independent testing of issues to ensure complete &amp; effective resolution</li><li>Monitor and track the implementation of process changes, ensuring they are effective in reducing risk and align with the risk appetite</li><li>Document learnings from improving controls to elevate the process risk reduction capabilities within the BU and across the enterprise</li><li>Foster a culture of risk awareness and ongoing improvement within the team and the broader organization.</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Minimum Qualifications:<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)&nbsp;Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Experience as a risk management consultant a plus&nbsp;</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;&nbsp;</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Identifying and prioritizing areas that require risk reduction measures&nbsp;</li><li>Executing on process risk reduction to ensure timely resolution of issues that are of highest priority and/or most significant impact&nbsp;</li><li>Conducting root cause analyses focused on identifying process vulnerabilities to prevent potential operational risks (ORs), with a focus on the most common or high-risk issues and/or Operational Risk Events (OREs), based on comprehensive methodology (e.g., comprehensive risk-based prioritization) to prevent recurrence, and inform control design/ enhancement&nbsp;</li><li>Providing support for resolution of high-risk issues, and conducting independent testing of issues to ensure complete &amp; effective resolution&nbsp;</li><li>Monitoring and tracking the implementation of process changes, ensuring they are effective in reducing risk and align with the risk appetite</li></ul></li></ul>ORCM&nbsp;Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

American Express

Director - Control Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.Role &amp; Responsibilities:Utilizing your skills, experience, and passion for customer service to help propel your team and its business partners to success.&nbsp;What would you do every day as a Customer Care Professional?<ul><li>Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving a Customer First mentality</li><li>Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership and acknowledging Card Member tenure</li><li>Add value for our customers through unexpected relevant recommendations of product offers/ benefit enrollments that deepen customer engagement and loyalty</li><li>Utilize your “service oriented” personality to develop key selling skills to optimize and solidify the customer relationship by deepening their loyalty to our brand</li><li>Responsible for case intake, analyzing fraud and dispute cases, and sharing case outcomes to protect the interests of our organization and our customers, which is both the Card Member and our merchants</li><li>Use tools and resources to identify custom solutions and anticipate customer needs, in our commitment to maintain a first point of contact resolution</li><li>Meet and exceed performance goals that include, but are not limited to: sales rates, quality goals, compliance regulations and productivity targets, &amp; customer performance metrics</li></ul>Minimum Qualifications:<ul><li>Strong written and communication skills to be able to converse effectively and naturally with our Card Members to deepen client relationships and drive satisfaction</li><li>Resilience needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics, and remain positive through change and stressful situations</li><li>Ability to showcase humility and show care and appreciation through emotional acknowledgement of our customer queries/situations on each call</li><li>Technical savvy to multi-task and navigate through multiple computer systems and applications, simultaneously, with speed and accuracy</li><li>Integrity to manage sensitive Card Member information and adhere to all Regulatory and Compliance guidelines related to servicing and sales practices</li><li>Driven to please by providing the ultimate experience for our Card Members on every interaction</li><li>Timeliness and reliability</li></ul>Preferred Skills:<ul><li>Passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and problem-solving skills</li><li>Customer service and consultative sales environment experience preferred</li><li>Passion for consultative sales, recommending products or solutions tailored to each customer</li><li>Ability to adapt communication style to a wide variety of personalities and situations and take ownership and responsibility for each call, from beginning to end</li></ul>Additional Requirements:<ul><li>Flexibility to work anytime between 6:00am - 2:00am, including weekends</li><li>Hybrid Environment in Sunrise, Florida - on site expectation 3 days/week</li><li>Workplace Flexibility: Full time. Shift flexibility requirements</li><li>American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives</li></ul>Salary Range: $20.00 to $22.25 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Care Professional - Platinum

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Non-Certified Technician inspects and services vehicles when they are delivered to the dealer and makes minor repairs or adjustments to place the vehicles in saleable condition. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Sign an acceptance for each vehicle delivered</li><li>Inspect vehicles for compliance with safety regulations and noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation</li><li>Inspect surfaces to detect minor chips and scratches in paint</li><li>Start engine and drive the vehicle to test steering, brakes, transmission and engine operation</li><li>Activate power equipment such as electric windows, seats, radio, horn, lights and directional signals to ensure specific operating standards</li><li>Replace defective items according to specifications using hand tools</li><li>Install optional equipment specified by the customer or Dealer such as outside mirrors, rugs or seat covers using hand tools</li><li>Install or repair major mechanical, hydraulic, or electromechanical equipment such as radios, air conditioners, power steering units, and power brakes using hand tools</li><li>Perform minor mechanical repairs and adjustments</li><li>Tune engines using appropriate test equipment and tools as needed</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>6-12 months of previous work experience</li><li>Ability to read and comprehend written instructions and information</li><li>General mechanical skills</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely</li><li>Ability to operate an automobile</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Non-Certified Technician

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About Banking &amp; Business Blueprint OperationsOur organization is responsible for providing expert customer care to our rapidly growing base of customers holding Consumer Checking and Savings accounts, Business Checking accounts and Business Blueprint products. We provide multiple aspects of servicing for our customers, including Front Office servicing via Voice and Chat, Onboarding of prospective customers, Fraud Operations and Back Office Servicing. &nbsp;The organization handles close to 1 million customer contacts and 2 million cases annually.Job DescriptionReporting into the VP, Banking and Business Blueprint, this role will lead a team of ~350 colleagues across multiple markets, with teams based in the US, India and the Philippines. The successful candidate will be responsible for driving day-to-day operational excellence while delivering exceptional customer service. This role will be responsible for leading multiple components of Banking Operations Business, including Voice Servicing for Consumer Checking and Savings, Business Checking and Business Blueprint, Chat Servicing for Consumer and Business Checking and the Enterprise Bank Servicing (EBS) team supporting our Money Movement and Back Office functions. The successful candidate will be expected to continue delivering outstanding servicing for Banking and Blueprint Customers, while closely partnering with Banking &amp; Blueprint Strategy &amp; Integration teams as we continue to expand and evolve our servicing model and capabilities in this rapidly growing area of the business.Responsibilities:&nbsp;<ul><li>Key responsibilities will include but not be limited to:</li><li>Drive day-to-day servicing operations and governance </li><li>Drive strict adherence to AMEX Policies &amp; Procedures as well as local Market Compliance &amp; Regulatory requirements and ensure the teams and our processes are audit-ready 24x7 </li><li>Deliver on key indicators of performance and productivity metrics including Call Sentiment (VIBES), Recommend To Friend, average Call/Chat/Case Handle Time, Call Abandon Rate, Repeat Contact Rate and Schedule adherence metrics</li><li>Partner with HR, hiring and training teams to drive hiring, training and retention strategies in-order to build the best team </li><li>Operate in close partnership with Global Contact &amp; Capacity Management (GCCM) to ensure capacity is aligned with volumes and appropriate staff scheduling and adherence to schedules are in place to enable optimal dialer performance and meet inbound/outbound call metrics.</li><li>Take timely actions to ensure a consistently high level of service in line with the Global Services Group Customer First strategy </li><li>Partner closely with Compliance, Fraud, Risk &amp; GSG strategy teams to ensure an efficient and effective servicing </li><li>Control all financial and cost lines and proactively engage with Finance to optimize costs within budget and staffing levels&nbsp; </li><li>Ensure robust, tested and documented Business Continuity Plans are in place, for all in-scope markets</li><li>Ensure high levels of Colleague engagement and retention in a challenging environment. </li><li>Motivate staff and leaders, across the center to deliver at optimal levels&nbsp;</li></ul>Key Qualifications:<ul><li>Demonstrated experience in leading an Operations team (or relevant experience)</li><li>Experience in Banking Operations a distinct advantage</li><li>Exceptional planning skills &amp; experience from working in an operational environment where the processes are complex and numerous.</li><li>Outstanding track record of driving results</li><li>Excellent communication and relationship management skills at all levels.</li><li>Demonstrated abilities of flexibility and resilience in the face of changing business requirements.</li><li>Proven people leadership experience with the ability to motivate and lead geographically dispersed teams.</li><li>Proven ability to be able to drive and deliver results in a full range of scorecard dimensions (Shareholder, Customer, Colleague)</li><li>Ability to understand and assess key performance data and adjust short, medium and long term strategies accordingly.</li><li>Demonstrated analytical and problem solving skills.</li><li>Demonstrated knowledge of strategy, financial/business operations, and cost management.</li><li>Ability to evaluate alternatives and recommend solutions based on strong operational and financial acumen.</li><li>Proven ability to influence and succeed in a matrix environment.</li><li>Demonstrated ability to work collaboratively and influence business partners to achieve the best solution for the Enterprise.</li><li>Be a team player with the ability to perform under pressure and meet deadlines in a demanding environment</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsIf the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Vice President, CMS – Banking & Business Blueprint Operations

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Collision Estimator, you’ll interact daily with customers, insurance companies, and parts Associates to ensure the repair process is as smooth as possible. You also take great pride in using your excellent communication skills and empathetic nature to help customers through the process.<h2>What are the daily job responsibilities?</h2><ul><li>Greeting customers and discussing repair options.</li><li>Determining repair needs based on customer information, vehicle walk-around, inspections and test drives.</li><li>Asking for the sale on all estimates.</li><li>Meeting or exceeding targeted sales goals as well as the targeted customer satisfaction index.</li><li>Understanding basic parameters of collision repair as well as insurance programs (e.g., DRP and non-DRP).</li><li>Producing repair orders for customers, including cost and time estimates, with full transparency.</li><li>Communicating frequently with technicians and parts Associates to ensure timely completion of work.</li><li>Following up with customers on the status of their vehicle based on how the customer wants to be informed and answering customer questions as needed.</li><li>Managing multiple repairs simultaneously.</li><li>Working with other Associates on daily planning and release meetings.</li><li>Processing transactions and ensuring 100% compliance with all state and federal laws and regulations.</li><li>Following up with customers to ensure we have met their expectations.</li><li>Building rapport with customers to create a base of referrals.</li><li>Gaining superior product knowledge to effectively help customers.</li><li>Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies.</li><li>Providing exceptional customer experience to drive loyalty.</li></ul><h2>What are the requirements for the Collision Estimator?</h2><ul><li>Proven ability to provide an exceptional customer experience.</li><li>Ability to set and achieve targeted goals.</li><li>Detail-oriented and organized. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Prior sales or retail experience preferred but not required.</li><li>Demonstrated communication, consultative, interpersonal, and organizational skills.</li><li>Experience and desire to work with technology.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li></ul><h2>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Collision Estimator role. Future opportunities may include:</li><li>Collision Director</li><li>Collision Production Manager</li><li>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Collision Estimator

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate eComPhone

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>&nbsp; How will I know if I am successful?</h1>The performance of a Master Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>&nbsp; What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>&nbsp; What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Master Automotive Technician

Non-Certified Tech

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Service Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Experience as an express/quick lube technician is preferred</li><li>Attention to detail</li><li>Ability to follow processes to ensure quality and safety</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Service Technician</li><li>Service Advisor</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Entry Level Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Porter-New/Used&nbsp;is responsible for performing a variety of duties as they relate to the sale and upkeep of vehicles and the dealership property. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Keeping vehicle lot neat and orderly, moving units as directed by the sales managers and in accordance with dealership display standards</li><li>Transporting customers and dealership personnel, as needed</li><li>Assisting with customer deliveries</li><li>Ensuring all vehicles are clean and in good repair on the lot and showroom</li><li>Ensuring all window stickers are properly placed on newly arrived vehicles for display on the sales floor or lot</li><li>Picking up vehicles from storage and deliver vehicles to storage and other dealerships</li><li>Assisting with weather related clean up when necessary</li><li>Building and grounds maintenance as needed</li><li>Other functions and special projects may be assigned</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Knowledge of basic automotive repair and maintenance</li><li>Ability to handle machinery safely</li><li>Ability to drive across surrounding states to transport vehicles</li><li>Ability to drive manual transmission</li><li>Valid state driver's license&nbsp;</li><li>Ability to operate an automobile</li><li>Ability to use hand and power tools</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

98 Full Time Jobs in Margate, FL, USA