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Benefits: <ul> <li>Health Savings Account (HSA)</li> <li>Life &amp; Disability Insurance</li> <li>401(k)</li> <li>401(k) matching</li> <li>Company parties</li> <li>Competitive salary</li> <li>Dental insurance</li> <li>Employee discounts</li> <li>Health insurance</li> <li>Opportunity for advancement</li> <li>Paid time off</li> <li>Training &amp; development</li> <li>Vision insurance</li> <li>Wellness resources</li> </ul> Urgent Care Front Desk Insurance &amp; Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)&nbsp;Help Us Keep Life Uninterrupted!At American Family Care, we're not just treating patients – we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.Why Your Insurance Verification Skills Matter MostYou're not just answering phones – you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.What You'll Actually Do<ul><li>Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture</li><li>Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand</li><li>Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue</li><li>Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters</li><li>Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare</li><li>Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency</li><li>Protect Patient Information: Maintain organized records while strictly following HIPAA regulations</li></ul>This Role is Perfect for You If:<ul><li>You have experience with insurance verification and medical billing (non-negotiable!).</li><li>You can explain complex insurance concepts to frustrated patients with empathy and clarity.</li><li>You're obsessively detail-oriented – a single digit error in an insurance ID can cost thousands.</li><li>You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.</li><li>You're tech-savvy with medical billing software and EMR systems.</li><li>You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.</li><li>You maintain a positive attitude even when dealing with challenging financial conversations.</li></ul>&nbsp;What's In It For You:<ul><li>Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.</li><li>Receive specialized training in insurance verification and patient financial counseling.</li><li>Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.</li><li>Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.</li><li>Be part of healthcare innovation that's expanding nationwide.</li><li>Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor — or move into clinic leadership and management as we continue expanding to 500+ locations.</li></ul>Perks &amp; Benefits:We take care of the people who take care of our patients. As a full-time team member, you’ll receive:&nbsp;<ul><li>Medical, Dental &amp; Vision Insurance (available after 30 days)</li><li>Mental Health &amp; Prescription Coverage</li><li>Health Savings Account (HSA) with employer contributions</li><li>Short &amp; Long-Term Disability + Life Insurance</li><li>401(k) with Employer Match</li><li>Paid Time Off starting at 152 hours/year</li><li>Employee Assistance Program (free counseling sessions)</li><li>Uniform Allowance + Verizon Discount + More</li></ul>The Details:<ul><li>Location: Our state-of-the-art urgent care facility</li><li>Schedule: Full-time with flexible shifts (some evenings/weekends)</li><li>Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus&nbsp;</li></ul>We invest in your well-being so you can bring your best self to work—every shift, every patient.&nbsp;Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. #JoinAFCMRTeam AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at <a href="mailto:recruiters@americanfamilycare.com" target="_blank">recruiters@americanfamilycare.com</a>. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $20.00 to $24.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $20.00 - $24.00 per hour PS: It’s All About You!&nbsp;&nbsp;American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission.&nbsp;We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner.&nbsp;Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.We are an Equal Opportunity Employer.

American Family Care

Medical Receptionist

Department: | Corporate Operations | Supervises: | N/A&nbsp; | Sub-Department: | &nbsp; | FLSA Status: | Non-Exempt Reports To: | Center Administrator | Date Completed: | 5/22/2025&nbsp;General Position Description: Medical Assistants are key members of our care team, performing clinical procedures and diagnostic testing under the supervision of licensed clinicians. Working alongside Physicians and Advanced Practice Clinicians, they help deliver high-quality, efficient care in a fast-paced, patient-focused environment. Ideal candidates thrive under pressure, are detail-oriented, and bring a strong commitment to teamwork and patient service. &nbsp;Core Responsibilities: Exhibits a positive, energetic, and contagious work ethic that fosters a motivating team environment.&nbsp; Communicates clearly and effectively in both verbal and written formats, tailoring messages to meet the needs of diverse audiences.&nbsp; &nbsp; &nbsp; Demonstrates strong collaboration skills by offering meaningful input, supporting team efforts, and consistently honoring commitments.&nbsp; &nbsp; &nbsp; &nbsp; Thrives in a fast-paced, dynamic environment, approaching challenges with enthusiasm, resilience, and adaptability.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Maintains a results-driven mindset, setting clear goals, maintaining focus, and delivering outcomes aligned with organizational success.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Upholds the highest standards of business ethics and compliance, consistently modeling integrity and accountability. Qualifications:&nbsp;<ul><li>High School Diploma or GED ·&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Completion of Medical Assistant training program with certification&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>2+ years of medical assistant experience in urgent care, immediate care, or emergency room setting required.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Knowledge of computerized information systems (EMR) used in clinical management settings. Experity strongly preferred&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Direct experience with the following tasks:&nbsp;<ul><li>Clinical intake, patient data collection&nbsp; &nbsp;&nbsp;</li><li>Laboratory specimen collection (blood-draw/venipuncture, urine collection, point of care testing, etc.)&nbsp; &nbsp;</li><li>Performing EKG testing&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li></ul></li><li>Must meet all other state requirements by law, including but not limited to all state requirements, and licenses, where applicable&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>If required by state must maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT) or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board.&nbsp;</li></ul>Principal Duties and Responsibilities:<ul><li>&nbsp;Support clinic operations by assisting with opening/closing duties, including securing facilities, maintaining a clean reception area, and completing compliance checklists.&nbsp; &nbsp; &nbsp;&nbsp;</li><li>Greet and assist patients with professionalism, guiding them through the registration process and addressing questions or concerns.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Manage multi-line phone systems, perform document scanning, and conduct daily patient follow-up calls as applicable.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>&nbsp;Accurately collect and verify patient insurance and demographic information for input into the EMR system.&nbsp; &nbsp; &nbsp; &nbsp;</li><li>&nbsp;Coordinate patient scheduling needs, including new appointments, reschedules, and follow-up requests.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Demonstrate a strong commitment to delivering exceptional customer service and patient care.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Assist providers with clinical procedures, examinations, and delegated medical tasks.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Conduct clinical intake by capturing thorough patient histories and updating EMRs with accuracy.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Perform venipuncture and collect lab specimens in accordance with clinical standards.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>&nbsp;Administer point-of-care (POC) testing (e.g., Strep, Flu, COVID, HCG, UA, Mono), ensuring timely documentation in the EMR.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Complete required quality control (QC) testing on applicable medical supplies and devices.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Perform Urine Drug Screen (UDS) &amp; Breath Alcohol testing (BAT) on employer health patients&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Maintain well-stocked and sanitized exam rooms, ensuring operational readiness.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Meet or exceed performance expectations based on key performance indicators (KPIs) established by clinic leadership.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Support the discharge process by preparing patient instructions, prescriptions, and required documentation such as work or school notes.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Manage and prioritize patient flow to optimize clinic efficiency and enhance the patient experience.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Execute provider orders in alignment with state regulations and American Family Care (AFC) protocols.&nbsp; &nbsp; &nbsp; &nbsp;</li><li>Facilitate patient referrals and diagnostic orders, ensuring appropriate follow-up and documentation of results.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Ensure daily clinic compliance with operational and regulatory standards.&nbsp; &nbsp; &nbsp;&nbsp;</li><li>Participate in required team meetings and operational huddles to stay aligned with organizational updates.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Contribute to team development by mentoring and training newly hired staff in accordance with AFC guidelines.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Adhere to safety protocols and proactively identify and mitigate workplace hazards to promote a safe clinical environment.</li></ul>&nbsp;Working Conditions&nbsp;<ul><li>&nbsp;This is a center-based position requiring prolonged periods of computer use and desk work. ·&nbsp; &nbsp; &nbsp; &nbsp;</li><li>Physical demands include occasional bending, stooping, and light lifting. ·&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Travel to other clinic locations within the assigned market may be required. ·&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>When onsite at clinical locations, the work environment may involve moderate noise levels and potential exposure to infectious diseases and blood-borne pathogens, in accordance with standard healthcare precautions</li></ul> PS: It’s All About You!&nbsp;&nbsp;American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission.&nbsp;We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner.&nbsp;Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.We are an Equal Opportunity Employer.

Medical Assistant

Benefits: <ul> <li>Bonus based on performance</li> <li>Competitive salary</li> <li>Flexible schedule</li> </ul> American Family Care presents an outstanding PRN opportunity for Physician Assistants or Nurse Practitioners to join our exceptional team in New Bedford, MA Essential Duties and Responsibilities: <ul><li>Assess and treat patients with common acute conditions, illnesses, or minor trauma in collaboration with a physician</li><li>Collaborate with the physician in the health care of patients with chronic illnesses</li><li>Diagnose and treat acute, chronic, and long-term healthcare issues</li><li>Educate patients and families about preventive care, positive behaviors, medical issues, and the use of prescribed treatments and medications</li><li>Maintain accurate, legible, and confidential medical records</li><li>Document all medical evaluations, diagnoses, procedures, treatments, outcomes, education, and referrals</li><li>Serve as a Medical Examiner and perform Department of Transportation (DOT) physical examinations</li><li>Order diagnostic tests as appropriate</li><li>Prescribe medications within the scope of the license</li><li>Facilitate the evaluation of records by physicians and peers for quality and standards and implement constructive directives</li><li>Promote preventive and health maintenance care, including annual physicals, positive health behaviors, self-care skills, and the use of prescribed treatments and medications through education and counseling</li><li>Stay current with new knowledge from conferences, workshops, professional literature, or hands-on training and incorporate it into clinical practice</li><li>Regular attendance to ensure efficient operations</li></ul>Qualifications: <ul><li>Current licensure as a Certified Registered Family Nurse Practitioner (ANCC or AANP) or Physician Assistant (PANCE)</li><li>Experience providing care for patients of all age groups</li><li>Proficiency in performing minor procedures</li><li>Two years experience in an urgent care, emergency department (ED), or primary care setting</li></ul>Compensation and Benefits: <ul><li>Base hourly pay with performance bonuses</li><li>100% outpatient schedule with no nights or calls</li><li>Shift-based with rotating weekends and holidays</li><li>Malpractice insurance coverage</li><li>UpToDate Subscription</li></ul>About AFC Urgent Care: Join the largest accessible urgent care network in the country. AFC Urgent Care provides quality care seven days a week on a walk-in basis. Our state-of-the-art medical centers focus on treating acute illnesses and injuries, as well as providing accessible primary care. Each clinic is equipped with a moderately complex lab and full-scope digital X-ray units. We accept most major insurance plans. PS: It’s All About You!&nbsp;&nbsp;American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission.&nbsp;We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner.&nbsp;Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.We are an Equal Opportunity Employer.

Nurse Practitioner / Physician Assistant

Responsive recruiter &nbsp;Job Description: Center Administrator &nbsp;&nbsp;Department:&nbsp; | Corporate Operations&nbsp; | Supervises:&nbsp; | Medical Assistants, Medical Receptionists, X-Ray Techs&nbsp; &nbsp; Sub-Department:&nbsp; | &nbsp; | FLSA Status:&nbsp; | Exempt Reports To:&nbsp; | Regional Manager&nbsp; | Date Completed:&nbsp; | 5/22/2025&nbsp;&nbsp;General Position Description: The Center Administrator is responsible for the day-to-day operational oversight of an assigned American Family Care Urgent Care center. This role ensures optimal utilization of resources and the efficient, high-quality delivery of clinical and administrative services. The Practice Manager directly supervises all non-provider staff within the center and serves as a key liaison between center operations, regional leadership, and support center departments. This position plays a critical role in fostering a culture of accountability, service excellence, and operational performance. The Practice Manager reports directly to the Regional Manager of Operations&nbsp;&nbsp;Core Responsibilities:&nbsp; Exhibits a positive, energetic, and contagious work ethic that fosters a motivating team environment. Communicates clearly and effectively in both verbal and written formats, tailoring messages to meet the needs of diverse audiences. Demonstrates strong collaboration skills by offering meaningful input, supporting team efforts, and consistently honoring commitments. Thrives in a fast-paced, dynamic environment, approaching challenges with enthusiasm, resilience, and adaptability. Maintains a results-driven mindset, setting clear goals, maintaining focus, and delivering outcomes aligned with organizational success. Upholds the highest standards of business ethics and compliance, consistently modeling integrity and accountability. &nbsp; Leadership Responsibilities:&nbsp; Provides clear direction to achieve goals, creating an environment that fosters team commitment and employee engagement. Maintains perseverance to drive and sustain the changes that occur at American Family Care, while being resilient and flexible, and inspiring and motivating the team. Constantly communicates to the team, is open to opinions and feedback from team members and follows through on commitments. Partners with Physicians and APP’s to assist with day-to-day operational needs&nbsp; Creates a work environment in which people can perform to the best of their abilities. &nbsp;&nbsp;Qualifications: &nbsp;<ul><li>Minimum of three (3+) years of management experience within a healthcare setting required; Urgent Care or Immediate Care experience strongly preferred.&nbsp;</li><li>Clinical background or certification as a Medical Assistant is preferred.&nbsp;</li><li>Demonstrated proficiency in payroll and staff scheduling, with the ability to manage multiple priorities in a fast-paced environment while maintaining a positive and solution-oriented attitude.&nbsp;</li><li>Proven leadership skills with the ability to effectively supervise, coach, and develop team members across all levels.&nbsp;</li><li>Strong computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).&nbsp;</li><li>Familiarity with Electronic Medical Record (EMR) systems; experience with Experity is highly desirable.&nbsp;</li><li>Highly organized and detail-oriented, with excellent multitasking and time management capabilities.&nbsp;</li><li>Working knowledge of HIPAA, OSHA, and applicable federal and state healthcare regulations and compliance standards&nbsp;</li></ul>&nbsp;Principal Duties and Responsibilities:&nbsp; Foster a culture of engagement, accountability, and continuous improvement among center staff to promote operational efficiency and high-quality patient care. Build and sustain a high-performing, motivated team through effective leadership, mentorship, and development initiatives. Lead the recruitment and hiring of center-level team members—including Medical Assistants, Medical Receptionists, and X-Ray Technologists—ensuring alignment with established staffing models. Ensure compliance with all clinical protocols, company policies, and training requirements through consistent oversight and evaluation. Drive performance management processes, including coaching, corrective actions, and terminations, to uphold performance standards and organizational values. Provide direct operational leadership and day-to-day support to center teams, reinforcing alignment with organizational goals. Step in to cover floor shifts as needed to maintain seamless clinic operations and patient service. Collaborate on staffing coordination and oversee the creation and maintenance of monthly schedules to ensure appropriate coverage. Support company-wide quality assurance initiatives by assisting with planning, implementation, and monitoring of quality control programs. Maintain adequate inventory levels by managing weekly supply ordering for medical and administrative needs. Own and drive key performance indicators (KPIs), continuously striving for operational excellence and measurable results. Oversee financial performance of the center, including budget management and control of operating expenses reflected on the P&amp;L &nbsp;&nbsp;Working Conditions &nbsp; This is a center-based position requiring prolonged periods of computer use and desk work. Physical demands include occasional bending, stooping, and light lifting. Travel to other clinic locations within the assigned market may be required. When onsite at clinical locations, the work environment may involve moderate noise levels and potential exposure to infectious diseases and blood-borne pathogens, in accordance with standard healthcare precautions&nbsp; PS: It’s All About You!&nbsp;&nbsp;American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission.&nbsp;We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner.&nbsp;Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.We are an Equal Opportunity Employer.

Medical Office Manager

Responsive recruiter SummaryManage operations for a primary care/urgent care clinic through leadership, teamwork, and customer service orientation. Has primary responsibility for the supervision, scheduling, and performance of all clinical staff and providers. Essential Duties and Responsibilities· Provide leadership and direction to clinical staff and providers through morning huddles, daily communication, and ongoing review and evaluation of clinic operations.· Develop and maintain a work culture of high performance, high customer satisfaction, and high efficiency, by ensuring staff and providers are providing prompt, complete, and timely service to patients.· Monitor various key performance indicators and put programs in place for continuous improvement.· Recruit, hire, and complete onboarding processes for various roles; medical receptionist, medical assistant, lab technician, x-ray, and other positions.· Maintain and adjust work schedules and ensure optimal staffing across functional areas within clinic and amongst other clinics based on volume needs.· Supervise, evaluate, and execute performance evaluations of non-provider staff.· Work collaboratively with providers to ensure providers and support staff are working cohesively and with common purpose.· Ensure staff compliance with company policies and procedures and state and federal rules and regulations· Ensure employees are adequately trained to perform assigned duties safely and correctly.· Monitor clinic activity and patient flow to ensure efficient and effective patient care· Ensure that medical care is delivered in accordance with physician instructions· Investigate and resolve patient and staff concerns while continually monitoring patient satisfaction through various tool.· Ensure compliance with front office procedures and ensure accuracy of financial transactions.· Ensure maintenance and cleanliness of facility through use of clinic staff and other support staff· Ensure adequate stock of regular supplies and place orders for needed inventory· Regular attendance to ensure efficient clinic operations. Ensure clinic has continuous supervision personally or through designated individuals during absences. Other Duties and Responsibilities· Other duties and responsibilities as assigned.· Participate in team meetings with other clinic managers and director of operations.· Participate in special projects as needed. Qualifications· College degree preferred.· Minimum of two years’ experience working in a supervisory role in a medical office preferred· Computer proficiency· Demonstrated skills in written, verbal and consultative communications· Ability to deliver high levels of customer service and achieve customer satisfaction· Understanding of compliance and regulatory guidelines (HIPAA, OSHA, etc.)· Understanding of revenue cycle management Physical Demands/Work Environment (optional)Clinic setting. Requires extended periods of standing and walking (more than 6 hours a day). Occasional stooping and kneeling. Potential exposure to blood-borne pathogens. PS: It’s All About You!&nbsp;&nbsp;American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission.&nbsp;We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner.&nbsp;Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.We are an Equal Opportunity Employer.

5 Full Time Jobs in New Bedford, MA, USA