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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Credit &amp; Fraud Risk Finance team delivers fact-based, decision-driven and high-impact Net Loss Provision forecasts and credit-risk related insights and deep analytics. The key objective is to drive prudent financial decisions and support credit-risk strategies while ensuring adherence to governance and controls.This position will be part of a highly talented team with strong intellectual curiosity.How will you make an impact in this role?The Analyst for US Card Net Loss Provision will play key role in the Credit Risk and Fraud Finance team by delivering Reserves and provision forecasts in addition to deep insights for overall US Consumer and Small Business portfolios. The Analyst will work across finance and risk, liaising with key stakeholders to deliver on our key business objectives, build upon our strategic vision and strengthen our team culture. They will drive accurate, comprehensive, and reliable estimates for the Net Loss Provisions for the US Card portfolio. As part of the team, you will have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career.<ul><li>Leverage quantitative skills to support forecasting, results and analysis for US Reserves and Loss Provision</li><li>Use statistical and quantitative techniques to develop and enhance forecasting models, including data selection, validation, ongoing monitoring and governance, utilizing cutting edge techniques and platforms.</li><li>Perform corporate planning and financial planning and analysis to serve as the basis for key internal and external communications and decisions.</li><li>Update model documentation submitted to internal validation teams and external regulators</li><li>Conduct sensitivity analysis and scenario planning to access potential outcomes and risks across International markets</li><li>Partner with various cross-functional teams, including Controllership, Corporate Planning, and Risk</li><li>Conduct deep dives on credit metrics and emerging trends to identify risks and opportunities, inflection points, and key drivers of portfolio performance.</li><li>Communicate results and insights with peers and senior leadership across Finance and Risk.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree or above in a quantitative field such as mathematics, statistics, data science, or engineering&nbsp;</li><li>Strong understanding of statistical/predictive models, data extraction and analytical techniques using complex financial database</li><li>Hands-on experience in developing scalable models using statistical software such as Python, R, Excel, with visualization in Power BI or Tableau</li></ul>Preferred Qualifications<ul><li>Coding skills in Python, R, VBA preferred</li><li>Advanced skills in SQL including Postgres, Hive, and BigQuery.</li><li>Ability to break down complex ideas into understandable and actionable messages</li><li>Ability to provide thought leadership and creativity in solving challenging business problems</li></ul>Considerations for sponsorship:Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws,American Express may provide visa sponsorship for certain positionsSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Financial Analyst

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.WHO WE ARE:The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;Resy is the American Express global dining platform and sits within the USCS organization. Our mission is to connect the world’s best restaurants with the world’s best customers through a trusted and innovative global SaaS platform, built on the promise of access and unforgettable experiences. Resy’s SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table.The Business Enablement &amp; Operations team has a pivotal role in supporting the development and control environment for American Express Global Dining. This team is critical to building partnerships with risk subject matter experts across Amex and driving forward operational processes to enhance the user, guest, restaurant and Card Member dining experience. We serve as the central business contact to lead operational requirements to drive speed to market, while balancing the need for controls and risk mitigation, for governance activities and strategic program management across key business priorities. ABOUT THE ROLE:Reporting to the Director, Global Dining Business Enablement and Operations, the successful Senior Analyst candidate will be responsible for driving key initiatives and processes that will enable the Global Dining organization to continue scaling and delivering best-in-class experiences for our customers. This Senior Analyst role will play a critical role in supporting functions across Resy &amp; our Global Dining team, including, but not limited to, Marketing, Product, third-party onboarding and Servicing to deliver a successful Customer experiences. This person will help deliver critical business processes that are customized to meet Resy and our Global Dining Team’s business objectives and achieve continued growth. This person will work closely with American Express team members to ensure policy compliance and guide our operational processes through appropriate review and approval processes.A successful candidate will play a key role in elevating our operational excellence culture and enable business processes to scale for the future of Global Dining across Amex’s newly strategically acquired dining companies. Responsibilities:<ul><li>Deliver and action on requirements for internal governance processes through collaboration with internal and external partners</li><li>Collaborate with partners on key cross functional initiatives that will enable our global dining business to scale and implement long-term procedures and practices</li><li>Provide cross functional collaboration with other teams across our global dining organization on business needs</li><li>&nbsp; Contribute to continual process improvement or re-engineering activities to increase agility and speed to market</li><li>Support Issue &amp; Complaints Management for Global Dining Business, developing solutions to stop harm and implement long-term controls</li></ul>Qualifications<ul><li>Exceptional interpersonal, communication, and influencing skills with the ability to work with team members across different functions and with colleagues at all levels</li><li>Exceptional organizational skills and attention to detail. Skill in driving results against aggressive timelines, managing multiple priorities and executing flawlessly</li><li>Strong mix of analytical and critical thinking skills to implement impactful solutions that drive results</li><li>A self-starter with an ability to excel in a dynamic, ever-changing or ambiguous environment as required</li><li>Ability to work with partners and across internal teams to effectively manage projects and meet timelines</li><li>Passion for restaurants and desire to work on dining landscape</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Bachelor's Degree preferred or equivalent experience</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst, Global Dining Business Enablement & Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.WHO WE ARE:The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;Resy is the American Express global dining platform and sits within the USCS organization. Our mission is to connect the world’s best restaurants with the world’s best customers through a trusted and innovative global SaaS platform, built on the promise of access and unforgettable experiences.Resy’s SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table.The Business Enablement &amp; Operations team has a pivotal role in supporting the development and control environment for American Express Global Dining. This team is critical to building partnerships with risk subject matter experts across Amex and driving forward operational processes to enhance the user, guest, restaurant and Card Member dining experience. We serve as the central business contact to lead operational requirements to drive speed to market, while balancing the need for controls and risk mitigation, for governance activities and strategic program management across key business priorities.ABOUT THE ROLE:Reporting to the Director, Global Dining Business Enablement and Operations, the successful Senior Analyst candidate will be responsible for driving key initiatives and processes that will enable the Global Dining organization to continue scaling and delivering best-in-class experiences for our customers. This Senior Analyst role will play a critical role in supporting functions across Resy &amp; our Global Dining team, including, but not limited to, Marketing, Product, third-party onboarding and Servicing to deliver a successful Customer experiences. This person will help deliver critical business processes that are customized to meet Resy and our Global Dining Team’s business objectives and achieve continued growth. This person will work closely with American Express team members to ensure policy compliance and guide our operational processes through appropriate review and approval processes.A successful candidate will play a key role in elevating our operational excellence culture and enable business processes to scale for the future of Global Dining across Amex’snewly strategically acquired dining companies.Responsibilities:<ul><li>Deliver and action on requirements for internal governance processes through collaboration with internal and external partners</li><li>Collaborate with partners on key cross functional initiatives that will enable our global dining business to scale and implement long-term procedures and practices</li><li>Provide cross functional collaboration with other teams across our global dining organization on business needs</li><li>&nbsp; Contribute to continual process improvement or re-engineering activities to increase agility and speed to market</li><li>Support Issue &amp; Complaints Management for Global Dining Business, developing solutions to stop harm and implement long-term controls</li></ul>Qualifications<ul><li>Exceptional interpersonal, communication, and influencing skills with the ability to work with team members across different functions and with colleagues at all levels</li><li>Exceptional organizational skills and attention to detail. Skill in driving results against aggressive timelines, managing multiple priorities and executing flawlessly</li><li>Strong mix of analytical and critical thinking skills to implement impactful solutions that drive results</li><li>A self-starter with an ability to excel in a dynamic, ever-changing or ambiguous environment as required</li><li>Ability to work with partners and across internal teams to effectively manage projects and meet timelines</li><li>Passion for restaurants and desire to work on dining landscape</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Bachelor's Degreepreferredor equivalent experience</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (“USCM”) manages marketing on behalf of American Express in the U.S. Consumer market with a focus on making membership essential to our customers. This includes acquiring new customers and reinforcing the benefits of membership with existing Card Members. The US Customer Growth Marketing team supports this vision by optimizing marketing of additional products and card features with the goal of deepening customer engagement and accelerating revenue growth.Sr. Analyst – Digital Customer Growth Marketing&nbsp;The Digital Customer Growth team is part of the US Consumer Marketing organization and is responsible for deepening our essential Card Member relationships through compelling, innovative marketing across our onsite and offsite channels. The team is tasked with efficiently delivering organic spend and lend growth through several proven and “next gen” Customer treatments on behalf of our partners across the Global Consumer Services Group.&nbsp;Sr. Analyst of Digital Customer Growth for Customer Shop will support the acquisition experience on passive site for our existing Card Member base in the US. This individual will be responsible for delivering revenue through the acquisition of cross-sells, upgrades, and standalone supps across the Charge, Lend, and Co-brand portfolios. They will manage creative/copy, user experience, offers, journey optimization, and test and learn activities while supporting key product launches and refreshes within the channel. This individual will work closely with colleagues across Consumer Marketing Services, ED&amp;A, Brand, Product, GCO/Compliance, Finance, Operations, and Capabilities teams to deliver for our Card Members and for the business.This role requires both creative and analytical skills as well as good energy, solid relationship management, and a solution-oriented mindset. This individual must be able to successfully manage complex projects and have a strong desire to drive innovation while advocating for the Customer.Core responsibilities include:·Support the marketing of cross-sells, upgrades, and standalone supps across Customer Shop in partnership with leader and peers·Drive robust test and learn agenda forward by supporting creative development, targeting strategy, test design, and journey optimization for the channel ·Proactively identify opportunities for growth; work with Tech &amp; Product to prioritize and build feature enhancements to enable better Card Member experiences and increase response·Partner with analytics to understand channel performance, translate data into insights, and optimize accordingly ·Support the development of the channel forecast, monthly reporting/commentary, and R&amp;O processPreferred Qualifications:·Creative thinker who develops innovative, actionable solutions·Challenges the status quo; speaks up and clearly communicates his/her perspective ·Strong relationship management skills, with the ability to influence stakeholders both across and upwards·Robust analytical skills; translates data into insights·Strong organizational skills; able to juggle multiple priorities, meet tight timelines, and operate effectively under changing and challenging conditions·Great attitude with strong will to win; resilient in the face of challenges·Ability to thrive in a fast-paced, dynamic environment, both independently and as part of a team·3+ years of Digital Marketing experience preferredSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Sr. Analyst - Digital Customer Growth Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Resy is a hospitality technology platform that powers restaurants around the world and a consumer-facing reservation platform for passionate diners. Since its inception in 2014, Resy has created best-in-class software that elevates dining experiences and connects restaurants to a growing network of highly-engaged diners, with the powerful backing of American Express. Resy is a go-to destination for restaurant discovery, exclusive access, original content, and chef-driven culinary events. The amazing world of restaurants is just two taps away in the Resy app.Resy’s restaurant partners use Resy OS —&nbsp;Resy | Restaurant Management and Table Reservation Software&nbsp;- a complete end-to-end technology platform — to run their businesses smarter and more efficiently. Resy OS takes into account pre, during and post service guest touchpoints to help operators deliver the best hospitality experience. Platform features include table management, wait list functionality, customized SMS text confirmations, guest feedback tools, reports and analytics for 360-degree visibility into operational performance, ticketing, PCI Level 1 compliant third-party credit card handling, and more.We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way.ABOUT THE ROLE:At Resy, we are tackling hard problems with elegant solutions and scaling very quickly. As a Senior Backend Engineer, you will play a crucial role in taking our product to the next level. We are seeking ambitious coders who are eager to build out exciting features for our restaurant partners and Resy diners. The ideal candidates can work quickly while producing pristine work. You thrive in a dynamic and constantly evolving environment, you are a collaborator and an innovator, and you are excited about what technology is doing for the hospitality industry.WHO YOU ARE:<ul><li>Bachelor's degree in computer science or engineering or equivalent work experience</li><li>2+ years of experience working as a Software Engineer, preferably in a fast-paced startup environment</li><li>You are a self-starter but very comfortable working closely with a team</li><li>You are comfortable working with stakeholders outside the Engineering team including&nbsp;our Product, Sales and Account Management teams</li><li>You have strong expertise with the following:</li><li>Python / Web frame works</li><li>SQL / MySQL / Postgres</li><li>RDBMS and database design</li><li>AWS - EC2 / RDS / S3 / SQS</li><li>Unit/Functional Testing</li><li>Linux/UNIX</li><li>Implementing and building APIs</li></ul>BIG PLUS IF YOU HAVE:<ul><li>Python/MySQL Experience</li><li>SQL Performance tuning</li><li>Microservice architectures</li><li>Kafka / Celery / Flask / Django / Supervisor / MongoDB</li><li>Dev-ops experience</li></ul>&nbsp;Jira&nbsp;or other project management tool<ul><li>Payment systems experience</li><li>Web sockets experience</li><li>You enjoy at least one of the following things: shishito peppers, uni, or creme anglaise</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Backend Engineer - Python, Web frameworks, SQL, MySQL, Postgres - Resy

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The US Platinum Product Management Team owns the product strategy, value proposition, customer experience, and P&amp;L for our US Platinum product. This Senior Analyst will play a key role in designing and delivering the customer experience. This team member will partner with cross-functional teams to ensure we are delivering a best-in-class Platinum Membership experience to our Card Members throughout the customer lifecycle.This role reports to the Senior Manager, US Platinum Card Product Management.Key Responsibilities<ul><li>Support the design and execution of the US Platinum Card Customer Experience, including the launch of net-new digital experiences</li><li>Collaborate with partners across EDDS, US Consumer Marketing, Membership Services, TLS, Resy, GABM &amp; Servicing to ensure connectivity and seamless delivery of initiatives</li><li>Serve as the Platinum Card Member voice to advise partners on best-in-class customer experiences for Platinum benefit updates and relevant enterprise-wide initiatives</li><li>Design and deliver reporting for the enterprise to track Platinum Customer Experience results</li></ul>Minimum Qualifications<ul><li>1-2 years of relevant experience, preferred</li><li>Bachelor's required</li><li>Solutions-oriented, strategic thinker with attention to detail</li><li>Passion for and/or thorough understanding of the customer, with a focus on creating best-in-class digital customer experiences</li><li>Exceptional project management skills and ability to stay calm under pressure and flexible amidst change</li><li>Ability to proactively and independently identify opportunities for improvement and drive results</li><li>Strong verbal and written communication skills</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst-US Platinum Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Vendor Risk Oversight (VRO) organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all business units, functions, processes, and geographies at American Express.The Senior Manager will report to the Director of Strategy and Reporting and have primary responsibility for assessing the efficacy of affiliate and non-affiliate third-party risk programs. The incumbent will advise business unit management on the effectiveness of vendor risk identification and controls, coordinating with risk subject matter experts across the enterprise (e.g., Compliance, Privacy, GCO) as necessary to ensure AXP practices are compliant with internal policy and external regulatory guidance. As a member of second line of defense, this role will be part of a world class team of professionals who analyze and monitor different facets of Third-Party risk to AXP.Key Responsibilities<ul><li>Challenge efficacy of Third-Party framework design and execution through lead and support of oversight review activities.</li><li>Conduct ongoing monitoring activities and sample-based testing, including identification and deployment of key risk indicators in coordination with the VRO Risk Analytics team.</li><li>Facilitate team responses to exams/requests from auditor and regulatory teams (e.g., IAG, RELM).</li><li>Assess risk data for completeness, consistency, and accuracy.</li><li>Ensure appropriate measurement, evaluation, reporting, and governance exists for risk taking activities.</li><li>Advance team goals and objectives, including continuous program improvements to increase efficacy.</li><li>Develop deep and productive working relationships across multiple stakeholder groups across all lines of defense.</li><li>Analyze large data sets to identify risk trends, leading indicators, and outlook in Third-party risk.</li></ul>Minimum Qualifications<ul><li>Minimum of 3 years of experience in risk management/audit /internal control function / similar role or relevant experience in consultancy within the Big Four or in a bank/financial institution background.</li><li>Demonstrated aptitude executing on principles of effective operational risk management.</li><li>Recognized risk advocate, who is a dynamic, proactive and decisive person who can translate complex or disparate content into succinct language to drive root cause course correction.</li><li>Strong technical and analytical skills, with the ability to apply both quantitative methods and business skills to create insights and drive results.</li><li>Rigorous and analytical approach to problem-solving, decision-making, and effective prioritization.</li><li>Detail-oriented and proactive in identifying issues, delivering and escalating meaningful findings, and advising on recommended solutions to correct issues or mitigate risks.</li><li>Ability to work independently and across a matrix organization partnering with business partners and functional owners.</li><li>Working knowledge of OCC Heightened Standards.</li><li>Undergraduate degree required, preferably in Business, Finance, or Accounting.</li><li>This role requires to be in office for 3 days/week (Hybrid).</li></ul>Preferred Qualifications<ul><li>Master’s degree and/or industry recognized certifications preferred (e.g., CPA, CTPRP, CISSP).</li><li>Experience managing or overseeing risk frameworks within a Global Systemically Important Bank (GSIB).</li><li>Proficiency with Affiliate / Non-Affiliate Third-Party Risk Management and Regulation W.</li><li>Understanding of interagency guidance for Third-Party Lifecycle: Risk Management.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.This role will be part of the Global Services Group (GSG) Finance organization, which partners closely with the GSG business in achieving strategic objectives. GSG employs over 30,000 colleagues in 22 countries delivering extraordinary customer care to Card Members and merchants around the world, while providing world-class credit, collections and fraud services, and driving revenue growth for the company.&nbsp; It also houses the shared services organization that brings together key functions to support American Express internally.The successful candidate will be part of a team supporting the GSG business in decision making around Card Member servicing.&nbsp;Primary responsibilities of this role will include data analytics connecting financial and operational metrics that will help shape business strategy, along with results and planning support.&nbsp; The candidate will be required to form strong relationships with GSG business partners, and will have significant interaction across the Finance community.&nbsp;Key responsibilities include, but are not limited to:<ul><li>Provide value-added decision support to GSG business partners with a proactive approach to assessing financial and operational trends to identify potential funding risks/opportunities</li><li>Identify and analyze linkages between business and financial data, including developing and testing hypotheses as well as driving ad hoc analytics in Cornerstone</li><li>Assist in providing senior management in Finance and the GSG business with relevant and timely results, outlook, and trend analysis</li><li>Play a key role in month end close, regular financial reviews, business unit reviews, and planning activities to enable GSG to deliver against aggressive targets</li><li>Prepare and present insightful analysis and key recommendations to Finance and GSG Leadership to drive decision making</li><li>Collaborate with other finance teams including: Business Planning, GSG HQ Finance, BU FP&amp;A, and Corporate Planning to ensure holistic success of the overall finance organization</li></ul>Minimum Qualifications<ul><li>3+ years of relevant experience</li><li>Strong analytical, organizational, and problem solving skills</li><li>Proven ability to structure analyses using large amounts of data</li><li>Ability to break down complex ideas into understandable and actionable messages for an executive audience</li><li>Ability to make connections between business decisions and P&amp;L impacts</li><li>Comfort and composure in a fast paced and sometimes ambiguous environment</li><li>Proven ability to build relationships and influence others, both in and out of Finance</li><li>Ability to operate and interact independently with business partners</li><li>Exceptional communication skills, both verbal and written</li><li>Advanced Excel, Powerpoint a must</li><li>Bachelor degree required</li></ul>Preferred Qualifications<ul><li>MBA a plus</li><li>TM1, Essbase, SQL, Cornerstone, Power BI preferred</li></ul>Non-considerations for sponsorship:Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - GSG/LFO Finance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management(ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.The objective of the Operational Risk Management (ORM)Governance team is to oversee and strengthen the organization’s Operational Risk Management (ORM) framework and controls strategy to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.Operational Risk Management is looking for a Director of Governance to lead a diverse team of high-performingprofessionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Director, ORM Policy, Program and Reporting (AEMP 47)will:<ul><li>Create and periodically revise the Operational Risk Management (ORM) framework to include policies, guidelines, and procedures, ensuring they effectively manage risk and comply with evolving regulations and industry standards</li><li>Establish and communicate the enterprise's risk appetite statements and key risk indicators (KRIs) at an enterprise level to ensure they are understood and integrated into BU and risk management processes</li><li>Oversee and report on the adoption and consistent application of the risk management framework across all BUs to verify alignment with the established risk appetite and Key Risk Indicator (KRI)thresholds</li><li>Maintain a centralized Operational Risk (OR) taxonomy which cuts across all OR risk stripes</li><li>Perform regular evaluations of the risk governance framework’s effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements</li><li>Stay abreast of regulatory changes and industry best practices, and lead regulatory engagement, and provide oversight of processes to monitor, evaluate and integrate regulatory changes into OR framework &amp; trainings</li><li>Facilitate the development of a strong risk culture throughout the enterprise, emphasizing risk awareness, accountability, and informed risk-taking within the bounds of the risk appetite</li><li>Provide clear guidance and support to BUs in understanding and applying governance policies and procedures within their operational activities</li><li>Work closely with other control functions (i.e., Compliance, Legal, and Internal Audit) to ensure an integrated and comprehensive approach to risk governance, addressing internal findings related to ORM</li><li>Manage ORM-related internal communications for enterprise and any OR change activities</li></ul>Qualifications:&nbsp;<ul><li>Bachelor's Degree in Accounting, Information Technology, Business, Risk Management, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>8+ Years experience in operational risk management (e.g., within Risk and/orAudit function) and understands critical operational risk management lifecycle activities</li><li>Experience in at least one of the following: Creating and/or maintainingoperational risk frameworks including policies, guidelines, and procedures to effectively manage risk and comply with regulations and industry standards; Establishing and communicating the enterprise’s operational risk appetite statements and key risk indicators; Overseeing the adoption and consistent application of an operational risk management framework; Performing evaluations of operational risk governance framework’s effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements</li><li>Knowledge of OCC Heightened Standards, Basel Committee on Banking Supervision (BCBS) 239, and other regulatory changes and industry best practices, leading regulatory engagement and providing oversight of processes to monitor, evaluate and integrate regulatory changes into operational risk framework and trainings</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage teams, spread over geographies and with varying backgrounds</li><li>Excellent qualitative analytical skills</li><li>Project management skills</li><li>Excellent communication and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Experience in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Policy, Program & Reporting (AEMP 47)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.The objective of the Finance Control Management Risk ID, Assessment, and Testing team is to identify, assess, mitigate, and report on Operational Risk within Finance processesto ensure adherence to regulatory standards, Amex policy and enhance Finance’s resilience through managing a clear methodology of inherent and residual risk.Finance is looking for a Manager of Risk ID, Assessment, and Testing focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Manager -Risk ID, Assessment, and Testing will:<ul><li>Provide additional identification of risks throughout Financeprocesses and systems (along with Finance process owners)</li><li>Facilitate Finance in their risk assessments (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Conduct control monitoring (supplemental to Finance process owners testing) and compile key operational risk trends, activities, and events</li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights forFinance on current risk levels, emerging trends and root causes</li><li>Review categorization of controls and map against risks and processes (e.g., cross-Finance process-control mapping)</li><li>Advise Finance with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Help driveFinance PRSA transformation efforts to support 2nd line changes</li><li>Review risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Review risk profiles and an updated risk register(s)</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:&nbsp;<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Strong project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp; <ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies </li><li>Reviewing independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul></li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

104 Full Time Jobs in New Rochelle, NY, USA