field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!NEUTRONNeutron is a medium lift launch vehicle capable of delivering the mega constellations of tomorrow, high assurance payloads, and human spaceflight. As a highly reusable launch platform, Neutron will deliver a highly cost-effective and reliable launch solution leveraging Rocket Lab’s proven execution history with the Electron program. If you’re interested in joining a high performing team, pushing the boundaries with a clean sheet development of re-usable liquid launch vehicle, this is your opportunity!MANUFACTURING ENGINEER II / SENIOR - MACHININGWe are currently seeking an experienced Manufacturing Engineer with a focus in Machining based out of Rocket Lab's Headquarters in Long Beach, CA. They will be responsible for the machining development of new products and product revisions as related to the Rutherford engine (currently in use on the 2nd most frequently launched US rocket), and the Archimedes engine where they will have an opportunity to get in on the ground floor of a novel rocket engine build!WHAT YOU’LL GET TO DO:<ul><li>Contribute to design reviews acting as an expert in design for manufacture, design for machining, productivity, quality control, etc.</li><li>Select, procure, and install machine shop equipment along with developing maintenance/calibration plans.</li><li>Develop machining capability in-house for the Archimedes components and implement rapid iterations.</li><li>Design, develop, and implement tooling and equipment for use in a production environment where appropriate to improve quality, delivery and/or cost performance.</li><li>Responsible for continuous improvement and cost reduction projects belonging to the fabrication department.</li><li>Collaborate with other Rocket Lab machine shops for general alignment, capability, and support.</li><li>Develop and mentor less experienced engineers and machinist daily.</li></ul>(This position can be hired as a Manufacturing Engineer II or Senior Manufacturing Engineer Level)QUALIFICATIONS YOU’LL BRING AS A MANUFACTURING ENGINEER II - MACHINING:<ul><li>Bachelor’s degree in mechanical, aerospace, manufacturing engineering, or equivalent.</li><li>2+ years of machine shop experience.</li><li>Ability to rapidly iterate NX CAM programs and operate 5-axis CNC equipment.</li><li>Well versed in GD&amp;T and inspection methods.</li></ul>QUALIFICATIONS YOU’LL BRING AS A SENIOR MANUFACTURING ENGINEER - MACHINING:<ul><li>Bachelor’s degree in mechanical, aerospace, manufacturing engineering, or equivalent.</li><li>5+ years of machine shop experience.</li><li>Ability to rapidly iterate NX CAM programs and operate 5-axis CNC equipment.</li><li>Well versed in GD&amp;T and inspection methods.</li></ul>THESE QUALIFICATIONS WOULD BE NICE TO HAVE:<ul><li>Working experience with capacity modeling, process mapping, Lean/Six Sigma and value stream mapping.</li><li>8+ years of machine shop experience.</li><li>Experience with 3D CAD software and tooling design.</li><li>Experience machining turbomachinery and combustion device components.</li><li>Familiarity with post processing methods, AM and welding.</li></ul>ADDITIONAL REQUIREMENTS:<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.</li><li>Must be physically able to commute to buildings.&nbsp;</li><li>Occasional exposure to dust, fumes and moderate levels of noise.</li><li>Availability to work long hours and weekends as needed based on test and launch schedules. This position will participate in a 2nd shift or weekend support rotation.&nbsp;</li></ul>Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.Base salary is just one component of our total rewards package at Rocket Lab.&nbsp; Employees may also receive company equity and access to a robust benefits package including: top tier medical HMO, PPO &amp; a 100% company-sponsored medical HSA plan option, dental and vision coverage, 3 weeks paid vacation and 5 days sick leave per year, 11 paid holidays per year, flexible spending and dependent care savings accounts, paid parental leave, disability insurance, life insurance, and access to a 401(k) retirement plan with company match. Other perks include: Discounted employee stock purchase program, subsidized EV charging stations, onsite gym, food and drinks, childcare concierge, and other discounts. Eligibility for benefits may vary based on employment status, please check with your recruiter for a comprehensive list of the benefits available for this role. Benefit programs are subject to change at the company’s discretion.Base Pay Range (CA Only)$100,000—$150,000 USDWHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Rocket Lab

Manufacturing Engineer II/Senior - Machining

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.How will you make an impact in this role?The Financial Insights and Tools group within Digital Banking is responsible forsoftware that enhancetheAmerican Express customer experience by providing applications and supporting platforms to enrich the information, analysis and planning available to our customers. Our software will be threaded through the web and mobile applications used by American Express customers, powered by APIs and underlying platforms to consumeand process financial data both within and from outside our company.We are looking for a quality assurance and test engineer to help us drive the quality of the platforms and applications that are supported by our platform.You will be developing and executing testprocedures along with engineering test systems and automation that will be used during our development and release cycles. You will work alongside our development engineers and product owners to deepen your understanding of the platform and applications as our customers experience it andapply that to improving how we test our systems.Our development platform is built on top of a modern stack consisting of Kotlin/JVM for the back end interacting with other Java/JVM services internally, and a React based front end. We reach out to many APIs internally and externally to aggregate and analyze customer information. We use&nbsp;Responsibilities:&nbsp;&nbsp;<ul><li>Build an understanding of the customer journey and experience to understand critical usage paths.</li><li>Engage with engineering and product team members to understand product operation and develop methods for testing.</li><li>Develop and maintain manual test procedures used during sprint and release cycles.</li><li>Perform ad-hoc tests on feature and other development work.</li><li>Implement manual test procedures and detail outcomes for releases.</li><li>Strong Plus: Develop test automation where possible for application tests to speed test cycles.</li></ul>Qualifications:&nbsp;&nbsp;<ul><li>Bachelor's degree or equivalent work experience</li><li>Confirmed experience with live applications and production environments</li><li>Proven experience in writing and implementing test plans and procedures</li><li>2+ years of professional experience in a similar environment.</li><li>Strong Plus: Experience with test automation tools and converting manual tests.</li></ul>Skills:<ul><li>Tester's mentality and curiosity.</li><li>Passion for quality and excellence of products.</li><li>Adaptability &amp; flexibility.</li><li>Excellent oral and written communication skills.</li><li>Comfortable working in a highly regulated environment.</li></ul>Other Skills (that will be a plus): <ul><li>Knowledge of modern test automation tools (Cypress, Playwright, Selenium, etc.).</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Quality Assurance and Test Engineer, Digital Banking

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.How will you make an impact in this role?Responsible for developing within our IBM - Apptio ecosystem of tools inclusive of Apptio Cost Transparency, Apptio IT Planning, and Apptio Target Process in support of Technology Business Enablement business capabilities which includes: Portfolio, Agile, Workforce and Vendor Management.&nbsp;<ul><li>Working as part of a development team within a SaaS based tool / interfaces</li><li>Sourcing data from various Amex sources into Apptio products in various ways. (API, FTP, DB Connections)</li><li>Building Reporting and Dashboards within the Apptio tool suite</li><li>Configuring SaaS systems for reporting as well as user input</li><li>Configuring business rules, workflows, and validations</li><li>API Scripting (Consumption and Offering)</li></ul>Minimum Qualifications<ul><li>Strong communication</li><li>Ability to work with product and business partners to understand and refine requirements</li><li>3 years experience with Apptio products or other BI Tools with similar concepts (Tableau/PowerBI).&nbsp;</li><li>3 years experience with ETL, Data Processing and Modeling</li><li>3 Years experience with APIs both using them and producing them</li><li>3 years in a team based development environment</li></ul>Preferred Qualifications<ul><li>Portfolio Management knowledge</li><li>Previous Apptio Experience</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Engineer - Apptio

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express’ Internal Audit Group (IAG) has reinvented our audit process and is leading the financial services industry with our Audit NextGen, Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that:<ul><li>Provides data-driven and technology-enabled assurance</li><li>Delivers timely risk insights that are business-aware and forward-looking</li><li>Supports our colleagues with experiences that prepare them to be enterprise leaders</li></ul>Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers.&nbsp;IAG’s innovative Data-Driven Continuous Auditing approach has led to patent-pending technology assets over our uniquely developed audit methodology and technology enablers.&nbsp;We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused&nbsp;environment.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:Our Internal Audit group is seeking an eager Cybersecurity Audit Director to help advance and grow our audit coverage across our cybersecurity audit portfolio. In this role, the ideal candidate will be the team leader for auditors to provide assurance over areas such as application security, infrastructure security, cybersecurity incident readiness and response, encryption management, and cloud services. This is an exceptional opportunity for you to showcase and further expand your audit skills, and knowledge!About the Team:The cybersecurity audit portfolio spans the information technology through the enterprise. Audit coverage includes auditing first-line information security processes. The cybersecurity audit team is heavily focused on utilizing a data driven auditing approach across the audit portfolio.The Key Responsibilities of the role include:<ul><li>Lead a team of approximately five technology audit colleagues&nbsp;provide internal audit assurance over first-line information security processes, and deliver cybersecurity thought leadership to the team</li><li>Plan and lead execution of cybersecurity audits on the company annual audit plan </li><li>Ensure that audits delivery assurance and objectives by setting the audit scope, developing test plans, and leading colleagues to evaluate the design and operating effectiveness of cybersecurity controls, including testing control effectiveness with analytics-based testing</li><li>Analyze regulatory and industry cybersecurity requirements and frameworks over risk management, technology, and information security</li><li>Maintain the team's resources, training program, recruiting pipeline, and execute the screening and selection process</li><li>Monitor a portfolio of cybersecurity audit analytics, assess results, &amp; use data to tell the business story, and work with audit and business colleagues to validate findings</li><li>Evaluate cybersecurity audit results, synthesize audit findings across the project, draft audit reports and&nbsp;ensure effective and efficient execution of audits in conformance with professional and department standards, budgets, and timelines</li><li>Present audit objectives, scope, and results to senior management and technology subject matter experts, clearly articulating the potential impact of control gaps in a highly professional and proficient manner</li><li>Assist other team leaders, senior auditors, and staff auditors in accomplishing team objectives and producing results</li><li>Execute multiple simultaneous global audit projects of all sizes and complexity across multiple business areas including integrated audits that consider financial, operational, compliance and technology risk</li><li>Effectively coach, teach, mentor and develop junior colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology, and technology processes &amp; controls</li><li>Monitor industry cybersecurity trends and emerging risks and propose potential changes to the IAG audit universe to ensure audit coverage evolves with the risk environment</li><li>Occasionally lead a team of approximately five technology audit colleagues&nbsp;provide internal audit assurance over first-line information technology general control processes</li><li>Assume full performance management responsibility for assigned staff</li></ul><h4>Minimum Qualifications</h4><ul><li>7+ years of relevant technology audit experience</li><li>4+ years of leadership experience managing audit teams and stakeholders</li><li>Big 4 public accounting firm audit experience</li><li>Experience testing all IT General Control technology control domains</li><li>BA, BS, or equivalent degree in accounting or technology related field; background in information systems, data analytics</li><li>Certified Information Systems Auditor (CISA) or Certified Information Systems Security Professional (CISSP)</li><li>An industry recognized cloud certification, e.g., ICS2 CCSP, or complete within 12 months of hire date.</li><li>Knowledge and experience in the application of control theory and professional auditing practices including the audit lifecycle</li><li>Strong knowledge of information security and infrastructure related terminology and concepts (e.g., zero trust, defense in depth, hybrid cloud, infrastructure as code, virtualization, public key infrastructure (PKI), etc.)</li><li>Prior experience in applying cybersecurity concepts and controls/countermeasures in public cloud environments (Amazon Web Services, Google Cloud, etc.).</li><li>Prior experience in analyzing regulatory and industry cybersecurity frameworks (NIST, FFIEC, CRI, MITRE ATT&amp;CK) and applying guidance to audits of cybersecurity controls</li><li>Demonstrated ability to serve as a cybersecurity mentor or coach to junior team members, including prior experience in creating training materials and delivering cybersecurity training to audit teams and departments </li><li>Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate results and control recommendations with transparency and integrity</li><li>Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps.</li><li>Effectively leads a team in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities</li></ul><h4>Preferred Qualifications</h4><ul><li>Financial services industry strongly preferred</li><li>10+ years of relevant technology audit experience</li><li>BA or BS in Cybersecurity, Information Systems, Computer Science, or related field </li><li>Certified Information Systems Security Professional (CISSP)</li><li>Certified Cloud Security Professional (CCSP)</li><li>Experience leading teams in technology, cybersecurity, or information security risk management</li><li>Experience with using data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards</li><li>Background in information systems, data analytics or information technology&nbsp;</li></ul>Non-considerations for sponsorship:&nbsp;Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Technology Audit Director - Cybersecurity

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. OverviewThe Leadership and Learning team focuses on growing great leaders and developing the critical skills that support the business. The Director of Leadership Development Programs will oversee a range of relevant development programs and resources to enable colleagues to grow and develop across the spectrum of leadership capability. Partnering with the business, Colleague Strategic Partners, and multiple other stakeholders across the enterprise, the candidate will bring thought leadership and a strong ability to leverage research to bring innovation and results to amplify colleague development. The position requires the ability to deliver high quality work in a fast-paced dynamic environment to support developing business needs. Successful candidates will be strategic partners, results-driven, adaptable to change, have an external and enterprise mindset, and able to handle competing priorities within tight deadlines.&nbsp;How will you make an impact in this role? <ul><li>Oversee our enterprise leadership development program design, delivery and compliance to deliver bespoke, high-impact growth opportunities for leaders across the enterprise (e.g. Leadership @ Amex, Accelerate Leadership Development Program, etc.)</li><li>Develop select and purposeful enterprise leadership development resources and tools to complement leadership program offerings colleagues in accelerating their development and career growth</li><li>Reinforce and integrate Leadership Behaviors and Blue Box Values across all leadership development programming efforts across the enterprise </li><li>Partner with leaders within Colleague Experience Group and business teams to assess, consult, integrate and amplify leadership development best practices across the enterprise</li><li>Lead external partner relationships and vet new partnerships; work closely with vendor partners to design, deliver and evaluate tools, offerings and programs </li><li>Measure ongoing effectiveness and impact of tools and programs, drive decision-making based on Return of Investment</li><li>Conduct ongoing research on external best practices and recommend strategies for continuous improvement. Develop forward looking practices</li><li>Partner with Risk, Privacy and Compliance teams to ensure strong governance and risk controls in place </li></ul>Minimum Qualifications <ul><li>8+ years’ experience in HR with extensive experience in Learning and Development</li><li>Proven track record in designing and developing innovative colleague experience strategies with a focus on leadership and learning solutions </li><li>Experience in designing and delivering high-quality, end-to-end colleague-centric strategies as a self-starter with outstanding strategic thinking, and a solution-focused mindset&nbsp;</li><li>Experience and/or strong understanding in range of leadership development strategies as well as their applicability and purpose</li><li>Demonstrated ability to apply analytical skills to understand complex problems and root causes, and to make data‐driven recommendations&nbsp;</li><li>Demonstrated ability to gather internal and external insights to understand and identify needs and systematic solutions at scale, intellectual courage and curiosity&nbsp;</li><li>Strong consulting and relationship building skills across stakeholders, and comfort in influencing decisions and outcomes</li><li>Ability and desire to operate in the gray and learn quickly; flexibly adjust to navigate a variety of situations, individuals, and groups; persevere in the face of obstacles and challenges</li><li>Excellent communication and presentation skills; strong executive presence</li><li>Experience leading people and/or teams&nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Director - Leadership Development Programs

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:We are looking for a passionate, talented, and adaptable product manager to improve existing product and product management practices and help lead the Internal Audit Group (IAG) through a significant people, process, and technology change period.In this role, you will support the vision, strategy, and roadmap for transitioning IAG and non-IAG stakeholders to a new audit management system, AuditBoard, and iterate on a new resource management tool, Tempus, in a manner that maximizes desired outcomes.You will join a high-performing and nimble team of product managers and partner with Technology, Auditor, IAG Professional Practices, Product, and IAG Data Analytics teams to enable this vision to directly contribute to the achievement of our strategic objectives.Responsibilities<ul><li>Develop and drive a product roadmap that meets current and future stakeholder needs.</li><li>Own key stakeholder relationships and supporting the program and change management over large system implementations.</li><li>Own product discovery and improvement by forming hypotheses, defining objectives and key results, and assessing options that best balance cost with benefit to maximize desired outcomes.</li><li>Break down business requirements into actionable product features and technology user stories</li><li>Define MVPs that meet strategic outcomes while balancing innovation and efficiency.</li><li>Monitor and deliver desired outcomes throughout the product life cycle through data analysis and partnering with process owners and Technology colleagues. </li><li>Proper testing and documentation prior to deployments, release communications, post-deployment support, and useable and accurate system design that solves user or stakeholder needs.</li></ul><h4>Minimum Qualifications</h4><ul><li>3+ years of experience in a third-line audit function (preferred), second-line function, auditing SOX controls, risk management, or Product Management.</li><li>2+ years of direct experience in Product Management, system implementations, or system administration responsibilities.</li><li>Experience implementing, administering, or robust use of audit management and/or resource management software.</li><li>BA, BS, or equivalent degree in Accounting, Information Systems, Accounting Information Systems, Data Analytics, Information Technology.</li><li>Proven ability to discover opportunities, drive consensus on solutions, and prioritize a backlog. </li><li>Strong knowledge and experience in risk management and control theory including the assessment of risk, evaluation of controls and issue management.</li><li>Excellent communication, organization and collaboration skills.&nbsp; </li><li>Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, drive consensus, and deliver on shared objectives. </li><li>Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence. </li><li>Demonstrated&nbsp;ability to analyze data and processes to identify creative solutions and drive incremental improvement.&nbsp;</li><li>Proficient in Microsoft Office and experience using automated reporting and analysis tools.</li></ul><h4>Preferred Qualifications</h4><ul><li>Experience with implementing, administering, or robust user of AuditBoard.</li><li>PM/PO, Internal Audit, Assurance, or Accounting professional certification (CIA, CPA, CISA, SAFe or equivalent).</li><li>4+ years of experience in a third-line audit function (preferred), second-line function, auditing SOX controls, risk management, or Product Management.</li></ul>Non-considerations for sponsorship:&nbsp;Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.<ul><li>US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a></li></ul>

Audit Manager - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the DCA&nbsp; Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:· Welcoming and providing access to our Card Members upon arrival at reception· Being accountable and taking ownership of the customer’s experience from beginning to end· Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer· Employing the Customer First philosophy in meeting customers’ needs and expectations· Providing concierge and lifestyle recommendation· Providing travel consultation and minimal reservation assistance· Accommodating needs of our Card Members, by partnering with our food and beverage lounge partnersLounge Hours of operation are from 0500 – 2100 Sun - Friday/0500 - 1900 Saturday's / Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:· Minimum of 1 year recent experience servicing premium customers· Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus)· Passion for servicing customers with proactive solutions· Exceptional communication skills, delighting the customer with every single interaction· The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received· Must exhibit the utmost professionalism and maintain a positive attitude in all interactions· The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment· Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do· Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment· Ability to utilize and switch from multiple technology platforms with ease· Adapt to an ever changing environment and being resilient· Ability to work flexible shifts including nights, weekends, and holidays is essential· Light to moderate lifting may be required for certain job tasksSalary Range: $20.00 to $33.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to workwith American Express in the U.S. is required as the company willnot pursue visa sponsorship for these positions.

Customer Experience Concierge, Centurion Lounge - DCA

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Bill Payment platform provides a great opportunity to solve sophisticated challenges and to build novel technology to power the next generation of Amex financial products. We are a team of entrepreneurial disruptors with a great FinTech Engineering culture at the forefront of innovation in the industry. We are building amazing GraphQL and APIs, intelligent payment routing decision engines, an ISO20022 framework, AI/ML driven data pipelines, and fluid integrators with Global Payment Infrastructure and the banking system.Our team is responsible for mission critical customer journeys, including “Pay your Amex Bill,” “Plan your Payment” and “Get a Loan.” Our goal is to decouple our assets, such as our ACH engine and bank validation, and make it easy for others in the company to build world class customer experiences.We are looking for Engineers that are open-minded, willing to learn, and are passionate about building great software. As we decide if an Engineer is a fit for our Team, we will not focus solely on experience or languages used, but the ability to think out of the box and approach problems with a clever mentality. We are motivated by The Twelve-Factor App principles, and we have picked modern ergonomic languages that improve efficiency and readability, i.e., modern JVM: Quarkus/Micronaut/Ktor with Kotlin and lightweight Go command tools. Architecture is event driven microservices using Kafka, Workflow Orchestration and polyglot-persistence layers including Postgres, Cassandra and Oracle. Responsibilities:<ul><li>Build software as part of a nimble agile Team where you have every chance to create an impact on the bottom line and contribute to the architecture.</li><li>Ensure our infrastructure is safely extensible, scalable, reliable and meets SLAs for both external and internal users.</li><li>Build a brand for our platform composed of amazing APIs, Developer Portal, Tutorials and SDKs.</li><li>Ensure our solutions are testable, intuitive, and easy to maintain.</li><li>Use innovative tools for remote collaboration and developer happiness, i.e., IntelliJ CodeWithMe and Tuple</li><li>Participate in design and code reviews for key components and cross Enterprise initiatives.</li></ul>Qualifications:<ul><li>Experience in backend reactive programming languages: Java 8+ and/or Kotlin.</li><li>Consistent track record&nbsp;developing lightweight reactive microservices: Vert.x, Quarkus, Micronaut or Spring Boot.</li><li>Deep understanding of event driven architecture and messaging: Kafka, webhooks, asynchronous API design.</li><li>Experience with PostgreSQL, Oracle, or equivalent relational databases.</li><li>Experience working as an individual contributor as part of a multi-functional agile team. Experience in FinTech is a massive plus.</li><li>Experience in supporting critically important platforms with high levels of availability and service continuity.</li><li>Proven experience in cloud-based architecture and distributed systems.</li><li>Outstanding written and communication skills and can express dissenting opinions constructively.</li><li>Self-directed and able to work in an ambiguous environment through the innovation process.</li><li>Care about learning and being open minded about switching approaches and experimenting.</li><li>Value collaboration and put the Team interests always above self.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Backend Software Engineer, Digital Banking - Payments

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Senior Manager, Client Management (Upstate New York)This Sr. Client Manager (CLM) position is responsible for managing a portfolio of approximately 90-100 merchants from B2C and B2B companies representing approximately $600M in annual American Express charge volume.These are well-known brands across various industries and verticals including retail, business, and professional services.Responsibilities include managing and expanding American Express’ merchant relationships through developing and delivering valuable insights, solutions, consultation, and creativity.This includes establishing deep, mutually beneficial, and profitable, relationships with the merchants and driving incremental revenue to the merchant and Amex.By understanding the merchant's organization and industry and applying knowledge of American Express, CLMs serve as consultants within Amex to develop and sell customized Amex solutions that help merchants manage and optimize their investments, payment processing and card acceptance experiences. Do you enjoy a dynamic, collaborative work environment where you can make a mark?Are you someone who knows how to drive significant business results and new partnerships?Are you excited to join a team culture that is opportunistic, innovative, accountable, customer-oriented, and results-focused?If so, this role is for you.This is a virtual position that requires 40% local travel. Candidates must reside in Upstate New York (Syracuse or near surrounding areas).In this role, the responsibilities are to:<ul><li>Manage a portfolio of approximately&nbsp;90-100 strategic cross-industry merchants </li><li>Establish and build strong relationships through consistent in-person interaction with merchants regarding their business model, industry, marketplace, etc.</li><li>Elevate, expand depth and breadth of C-Level, Finance, Treasury, Sales and Marketing Relationships within portfolio with focus on leveraging those relationships to drive revenue for Amex</li><li>Identify and expand existing business relationships, increase acceptance with Merchants, and develop strategic portfolio / account plans</li><li>Provide proactive consultation to drive business growth and improve customer satisfaction</li><li>Develop and execute strategic account plans to grow Amex revenue, market share and profitability</li><li>Increase Amex relevance by consistently and effectively communicating the value story</li><li>Consistently track / evaluate business results with a focus on moving opportunities through sales pipeline</li><li>Build and leverage relationships with internal network to efficiently execute against account growth plans</li><li>Increase Merchant Satisfaction (NPS score)</li></ul>&nbsp;Qualifications:<ul><li>Strong track record of relationship management and consultative selling skills with a demonstrated ability to establish, maintain and deepen partnerships with customers, and identify and drive profitability within the portfolio</li><li>Strong analytical skills with a focus on manipulating merchant metrics in excel to determine portfolio strategy / approach</li><li>Excellent financial skills, strong qualitative and analytical skills, and the ability to prepare financial analysis to support value propositions and support growth proposals</li><li>Strong negotiation, influencing and collaboration skills are required</li><li>Highly customer focused, a self-starter and a results-driven individual</li><li>Ability to articulate value proposition and connect it to the customer’s business model</li><li>Strong presentation/negotiation skills and the ability to build rapport and credibility</li><li>Proven success of influencing and collaborating with C-level decision makers</li><li>Excellent oral/written communication and be proficient in MS Office applications</li><li>Minimum of 5 years of proven success in account management/sales and portfolio planning preferred</li><li>Ability to communicate frequently, candidly, and clearly. Ability to listen and adapt/pivot approach</li><li>Knowledge of the Merchant / acquiring business and/or the U.S. payments industry are strongly preferred.</li><li>Bachelors Required</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager - Client Management (Upstate New York)

You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.You’ll be part of the Digital Payments Engineering team whose mandate is to develop new products and platforms for American Express customers.&nbsp; Payments Engineering’s aim is to build interactive experiences at all touch points of a consumer's journey whether before, at, or after the time of purchase.&nbsp; The products will range from new payment vehicles and partnerships with other payment entities to interactive mobile experiences.How will you make an impact in this role?·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Works within and across team(s) to anticipate, track and resolve risks and impediments to delivery.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manages risks from identification to resolution.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responsible for tracking delivery and driving technology solutions in support of key product initiatives of medium to high complexity·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to manage multiple initiatives across multiple teams·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of organizational, product and industry standard metrics.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to collaborate across teams and able to leverage strong working relationships and bring different opinions to consensus·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to effectively communicate across third parties and technical and business product managers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mentors, guides, and supports Technical Project Managers, Agile Champions, and other team members as appropriate·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitors and ensures compliance with SDLC standards·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensures deliverables across engineering teams are high-quality and clearly documented in compliance with SDLC standards·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Deep understanding of all aspects of software design with a demonstrated track record of increasing responsibility and complexity·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience leading Agile, Scrum, or other rapid application development teams to deliver technology solutions that meet customer expectations for timeliness and quality·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Outstanding influential and collaboration skills; ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross-team communicationMinimum Qualifications<ul><li>6+ years leading scrum teams</li><li>Excellent oral and written interpersonal skills</li><li>Bachelor’s degree in computer science, computer engineering, or other Technology domain,</li><li>Willingness to understand the business and participate in discussions around project requirements</li><li>Strong written, verbal communications, presentation skills, problem solving and analytical skills&nbsp;</li></ul>Preferred Qualifications<ul><li>Agile Certification.</li><li>PMP Certification a plus.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

1,767 Full Time Jobs