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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?About the job Job Title: Endpoint Technician Position Summary: This is an Endpoint Support role. This means that he/she oversees enterprise End User Computing devices providing world class support to our associates. The Endpoint Technician will be providing our associates with Tier 3 support while also assisting in designing, building, and implementing endpoint configurations including Windows OS, iOS, MacOS and user applications across both virtual and physical desktop environments. In addition, the Endpoint Technician serves as an escalation point for the core end-user endpoint. The individual in this position is responsible for ensuring that all desktops OS and applications are current, reliable, tuned, and accessible in accordance with service level agreements. Responsibilities: • Perform implementation, administration, configuration, troubleshooting, and maintenance within Windows OS, Citrix VDI, iOS and MacOS environments. • Create software packages via various methods using Tanium for Desktop/Laptop environments. (Experience in SSCM or equivalent deployment tools) • Assist with Windows desktop OS, Citrix VDI, iOS and MacOS customization of features and enhancements. • Virtual Desktops (VDI) support. • MDM Support. (Workspace ONE is a plus) • Leveraging automation to solution for tedious administration tasks. • Meet endpoint support and service delivery objective. Evaluates support trends. Create documentation for the Help Desk / Field Service team. • Assist with the deployment of security patches for the operating system and desktop applications. • Provide tier three support across the enterprise for issues related to the Windows desktop OS / VDI / iOS / MacOS and applications. Ensure all client requests and operational problems are updated/resolved within a timely manner (Resolve tickets within the SLA) • Evaluate new products/services and provide effective solutions to meet business and client needs. • Ability to identify and evaluate desktop OS and application solutions that enhance the End-User experience. • On-call rotation for high level escalations. Technical Skills: • Experience managing and supporting Windows desktop OS, MacOS, managed endpoint administration at scale across an enterprise-sized environment. • Strong understanding of the Windows Desktop OS architecture, packaging, scripting, and automated deployment tools (Workspace ONE, Tanium, MDT, PowerShell, Etc..), MS Office Suite, Active Directory, Group Policy. • VDI support experience. • MDM support experience. • Strong understanding of the MacOS architecture. • Experienced managing desktop environments. • Passionate about delivering exceptional client experience and tier three support. • Able to work independently in a fast-paced environment with the ability to change priorities on the fly. • Adheres to department and IT protocols, procedures, and service level agreements. • Experience working with application deployment and packaging tools (Tanium, PDQ Deploy, Workspace ONE). • Knowledge with scripting languages – PowerShell, VBScript, batch files. • Strong diagnostic and root cause analysis skills.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Endpoint Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The role’s primary responsibility is designing and implementing AutoNation’s software delivery pipeline. This includes version control management, build automation, test orchestration automation, infrastructure-as-code, configuration management, deployment automation. Other responsibilities include Level 2 production support, documentation and mentoring junior DevOps engineers. The applicant must be adept to working in a highly fluid environment which can include frequent changes to requirements and timelines. The candidate must also be a self-learner with abilities to quickly absorb new and emerging technologies. Other key requirements include sound troubleshooting skills, effective communication skills and a collaborative approach to problem solving.Job Responsibilities:<ul><li>Collaborating with PMO, Dev, QA and other IT professionals to deliver optimal products and services in a timely manner.</li><li>Providing technical leadership on internal DevOps projects by defining requirements, setting priorities, and communicating progress and challenges to IT leadership.</li><li>Developing and maintaining CI/CD pipelines to enable quick and reliable deployments.</li><li>Designing and provisioning highly available and scalable infrastructure using Infrastructure-as-Code.</li><li>Monitoring the performance of applications and services to ensure uptime.</li><li>Troubleshooting issues across platform and application domains.</li><li>Integrating security best practices into our development lifecycle for compliance and data protection.</li><li>Mentoring junior level team members and promoting a culture of knowledge sharing.</li><li>Researching and implementing new technologies to drive continuous improvements in our software delivery process.</li><li>Documenting architecture, configurations and technical procedures of applied solutions.</li></ul>Qualifications:<ul><li>5+ years of experience in DevOps or related field.</li><li>3+ Experience with continuous integration/delivery tools such as Azure DevOps, Octopus, GitLab.</li><li>5+ years of operational experience with cloud IaaS and PaaS technologies at the enterprise level</li><li>3+ years of experience with AWS and/or Azure.</li><li>3+ years of experience with container and microservices technologies in AWS and/or Azure (AWS ECS, Docker, Kubernetes, Helm)</li><li>3+ years of experience automating the provisioning of cloud resources in Azure (ARM Templates), AWS (CloudFormation/CDK) and/or terraform. </li><li>3+ years of experience managing API layer with an API Management tools (Azure APIM, MuleSoft, Apigee)</li><li>5+ years of experience managing enterprise on-prem infrastructures (VMs, LBs, Network protocols, Windows Server, Linux)</li><li>5+ years designing and implementing process automation using scripting tools and languages such as PowerShell, bash, Python and other similar languages</li><li>Understanding of software development processes and methodologies Working knowledge of coding standards and technologies such as C#, .Net core and standard, Java, MVC, client-side frameworks (Angular JS/jQuery), SPA, asynchronous programming, web sockets, rest APIs, SQL and mobile clients is a plus.</li><li>Expertise in troubleshooting full stack implementations from client to backend systems using client-side tools, APMs, network monitoring tools and log parsers</li><li>Expertise with ALM and release management processes</li><li>Excellent communication and collaboration abilities</li><li>Bachelor’s degree in technology or equivalent job experience</li><li>Microsoft and/or AWS certification preferred</li></ul>Next Possible Position: DevOps Lead Engineer<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

DevOps Senior Engineer

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?An engineer, able to perform independently, applying technical expertise in one or more disciplines that support the organization’s technology infrastructure.Job Responsibilities:<ul><li>Builds new components of the infrastructure within their area of expertise to meet requested needs or needs they may have identified, in consideration of the current and future architecture. Adds new components to a blueprint, documents them effectively, and directs the testing and implementation of changes.</li><li>Participates in infrastructure planning and provides insight into the future of their area of technology.</li><li>Promotes technical standards and supports migration efforts to the future infrastructure.</li><li>Manages the product lifecycle for a component of the infrastructure to assure operational availability; specifies changes for implementation; gathers data; and analyzes capacity and performance.</li><li>Analyzes the current state of the infrastructure and identifies opportunities for improvement. Contributes to changes to established blueprints, documents them effectively, and executes the implementation of changes in their area(s) of responsibility.</li><li>Is responsible for problem management for installed technical solutions within their area of responsibility; analyzes a chain of events, identifies root cause, and applies technical knowledge, following established procedures and standards.</li><li>Proactively recommends required maintenance and upgrades as appropriate.</li><li>Continuously updates knowledge databases, including lessons learned from problem management.</li><li>Initiates and supports the implementation of new technologies for their area of the infrastructure.</li><li>May lead or mentor more junior staff.</li><li>Participates in on-call rotations as needed.</li></ul>Technical Expertise:<ul><li>Demonstrates an in-depth knowledge of one key component of the infrastructure, including its impact on other technologies.</li><li>Maintains thorough understanding of current and future infrastructure architecture.</li><li>Maintains an industry awareness of new developments in their area of expertise.</li><li>Provides technical coaching to other staff members, assisting them resolve technical issues.</li></ul>Requirements: • Minimum of 10 years’ routing and switching experience required. • Minimum of 5 years’ experience designing, implementing and supporting firewalls desired. • Minimum of 5 years’ experience implementing and supporting F5 Load Balancers desired.AutoNation is an equal opportunity employer and a drug-free workplace.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sr. Network Engineer

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The AutoNation Desktop Support team provides world class service and desk side support to all internal corporate associates. The Desktop Support Technician will be taking receipt of escalated service desk support requests and troubleshooting them, documenting, analyzing, and resolving these requests.Organizational Relationships:Directly reports to Manager, Client Architecture / Level 2 Support / Desktop Support. Interacts with most, if not all, other IT departments on some level, mainly for troubleshooting and equipment set-ups. Also interacts with Facilities for placement of employees and computer equipment and Executive Support.Job Responsibilities:<ul><li>Install, configure, and perform minor repairs to various hardware, software, and peripheral equipment, following design or installation specifications.</li><li>Set up new hire equipment for HQ employees, ensuring proper installation of cables, operating systems, appropriate software, hardware, and configuration.</li><li>Respond to tickets and resolve issues in a proactive manner.</li><li>Perform on-site and remote technical support for all HQ associates.</li><li>Follow organizational guidelines for tracking inventory of all hardware and software resources.</li><li>Software deployment.</li><li>Microsoft AVD support</li><li>Dell Wyse Thin Client Backend configuration/Support</li><li>Mobile Device Management Configuration/support for HQ associates</li><li>Lead the Incident Queue administration (escalation, assignment, &amp; organization).</li><li>Main POC for escalations</li><li>Executive Support</li><li>AV Support</li><li>Shipping equipment to HQ remote hires.</li><li>Lead a small team of Desktop Support Technician.</li><li>Provide leadership, guidance, and mentorship to fellow team members.</li><li>Weekly on-call support rotation.</li></ul>Qualifications:<ul><li>Ability to multi-task and prioritize workload efficiently and effectively.</li><li>Familiar with MS O365</li><li>Experience in trouble shooting Windows 10</li><li>AV Support experience</li><li>Excellent verbal/written communication and interpersonal skills.</li><li>Valid in-state driver's license and have maintained an acceptable, safe driving record.</li><li>High school diploma or equivalent</li><li>5-7 years’ experience in technology field</li><li>Windows 10 OS proficiency.</li><li>Azure Virtual Desktop Experience.</li></ul><ul><li>Experience using remote access tools (TeamViewer)</li><li>Ability to prioritize and understand urgency and impact. </li><li>Ability to write knowledgebase articles.</li></ul>Interpersonal Skills:<ul><li>Strong Customer Service skills</li><li>Exceptional listening skills</li><li>Excellent oral and written communication skills</li><li>Highly motivated individual.</li><li>Ability to carry out the day-to-day functions of their job description independently.</li><li>Ability to communicate clearly and succinctly.</li><li>Ability to compose grammatically correct, concise, and accurate notes.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Physical Requirements:</li><li>Must be able to lift 30 pounds.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

4 IT / Computer Engineering Jobs in Florida