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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.The objective of the Operational Risk Management (ORM) Process Risk Reduction and Operational Risk Analytics team is to address identified systemic operational risks, to ensure the integrity and efficiency of business processes, and maintain the alignment of risk reduction efforts through well-executed risk mitigation and remediations activities. The team does this through analyzing data and looking for themes across the company’s processes and operational risk stripes using advanced analytics tools, in addition to quantifying operational risks, developing key risk indicators (KRIs), key performance indicators (KPIs), and operational risk metrics to assess risk exposure.Operational Risk Management (ORM) is looking for a Director of Process Risk Reduction and Operational Risk Analytics to lead a diverse team of high-performing professionals focused on identifying emerging risks, performing analytics and reporting and ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director, Process Risk Reduction and Operational Risk Analytics will:<ul><li>Identify emerging risks by scanning the external and internal environment to identify new and evolving risks that could impact the enterprise’s operations</li><li>Develop and use advanced risk analytics models and tools to predict and quantify operational risks; monitor risk trends using analytics and data sources to track trends and assess potential impacts to the organization</li><li>Develop and monitor key risk indicators (KRIs), key performance indicators (KPIs) and operational risk metrics to assess risk exposure</li><li>Provide forward looking insights and strategic recommendations based on analytics to prepare American Express for long-term risk scenarios</li><li>Collaborate with other business units to develop and implement control measures to mitigate identified risks, ensuring a proactive rather than reactive approach</li><li>Identify systemic operational risks and prioritize them based on their potential impact on the enterprise</li><li>Establish enterprise priorities for proactive risk reduction; manage and allocate a central pool of resources effectively to target interventions in high-risk areas identified within the business units</li><li>Regularly monitor the execution of controls within business processes and conduct reviews of the control inventory to ensure they are effective and aligned with risk appetite</li><li>Communicate progress and effectiveness of risk reduction initiatives to senior management and ensure alignment with the enterprise risk framework</li><li>Stay connected with external experts and industry forums to keep up with best practices and peer developments and stay updated on emerging regulatory changes</li></ul>Qualifications:<ul><li>Experience in operational risk management (e.g., within Risk, Internal Audit, or Control Management function) and has a deep understanding of operational risk frameworks and regulatory requirements for larger financial institutions </li><li>Experience in a large financial institution is preferred due to unique regulatory, operational and financial risks such institutions face</li><li>Leadership in analytics and risk quantification – demonstrated expertise in leading teams that utilize advanced analytics, statistical models and data-driven techniques to measure and assess risk</li><li>Strong understanding of the financial sector’s regulatory environmentand its implications for operational risk management</li><li>Understanding of global risks including international markets, geopolitical risks and global macroeconomic trends</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li><li>Excellent communication and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Proven expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Director-Operations Risk Management

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department.&nbsp; The service manager will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales objectives and maintaining service records.&nbsp; The Service Manager is responsible for ensuring a customer experience that meets or exceeds the manufacturer’s customer satisfaction index and for monitoring and improving customer satisfaction. The service manager also carries out this responsibility by building customer relationships, creating a good work environment and properly managing the assets of the department.&nbsp;.<h2>What are the day-to-day responsibilities?</h2><ul><li>Assist all subordinate service and sales personnel in all phases of their job descriptions</li><li>Properly document employee behavior that may result in punitive job actions such as termination</li><li>Report to management any circumstances that compromise the integrity of the dealership</li><li>Work with the parts department as appropriate to ensure proper stocking of high use parts</li><li>Collect accounts receivable for service work</li><li>Obtain competitive bids on all tools, equipment, sublet repairs, supplies, ect…</li><li>Ensure that service department employees follow safety policies and practices and that they report any and all accidents immediately</li><li>Ensure that all required technical publications, periodicals, bulletins, ect… are obtained, kept up-to-date and properly maintained</li><li>Quality check completed jobs</li><li>Ensure that all the necessary shop equipment is in proper working condition</li><li>Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly and quickly</li><li>Ensure that proper service sales techniques are being used</li><li>Meet with fixed operations director and general manager at least once a month to review current service department performance, set future performance objectives, promotional activities or any other matters</li><li>Communicate with customers before issues arise and get involved in escalated customer issues</li><li>Maintain accurate records and insure warranty parts retention as outlined, following all manufacturer requirements as outlined in manufacturer and company policy and procedures manuals</li><li>Maintain the highest possible standards of workmanship, advise technicians of service CSI on a monthly basis</li><li>Serve as liaison with factory representatives in the absence of fixed operations or service director</li><li>Establish and maintain a good working relationship with customers to encourage repeat referral business</li><li>Monitor staffing levels, compensation levels and department turnover</li><li>Assure proper repair order flow to satisfy warranty/dealership/business office requirements</li><li>Maintain reporting systems required by general manager, company and manufacturer</li><li>Establish and maintain a good working relationship with vocational and technical schools to enhance recruitment activates</li><li>Direct and schedule the activates of all department associates</li><li>Hire, train, motivate, counsel and monitor the performance of all service department staff</li><li>Understand and comply with federal, state and local regulations that affect service and parts operations, such as hazardous waste disposal, OSHA right-to-know act, ect…</li><li>Assist in development of annual service budget for use in connection with annual sales forecast</li><li>Maintain customer satisfaction index rating above that of manufacturer or dealership average</li></ul><h2>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Three to Five years of experience in an auto repair facility</li><li>Two plus years of supervisory experience</li><li>Excellent verbal and written communication and interpersonal skills</li><li>Proficient knowledge of dealership computer systems</li><li>Must have a valid driver’s license</li><li>Ability to drive manual transmission vehicles</li><li>Demonstrated customer service skills</li><li>Previous industry knowledge of overall operations, management and wholesale relations (preferred)&nbsp;</li></ul>Salary Range: $150K-$200K/Year<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Service Manager

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Global Treasury, a segment of the American Express Finance group, is responsible for providing a balance sheet that provides a competitive advantage for the company. This includes managing liquidity and capital to support our business; delivering cost-effective, diverse, and resilient funding; and identifying, measuring, and addressing financial and operational risks.Global Treasury Operations, a segment of Global Treasury, ensures AXP has the right amount of money, at the right time, in the right place, in the appropriate currency to fulfill its financial obligations when they become due. The Cash Management team is responsible for processing and the control of cash flows across the company along with the design, implementation, and reporting of the cash flow forecast and intraday cash flow processes.How will you make an impact in this role?<ul><li>Manage &amp; forecast American Express’ daily cash flows to maximize available cash for investing and minimize borrowing costs</li><li>Ensure cash transfers are executed on a timely basis</li><li>Produce daily &amp; monthly reporting of information to business partners</li><li>Monitor bank account balances to ensure balances are kept at minimum levels</li><li>Execute debt and investment trade settlement process which includes the receipt of trade details and the resolution of settlement related inquiries</li><li>Maintain and update desk operating procedures and support business continuation plans</li><li>Initiate compensation claims when needed and coordinate all back value adjustments</li><li>Special projects as assigned</li></ul>Minimum Qualifications&nbsp;<ul><li>Experience in Treasury or Finance</li><li>Quick learner, organized, and can multi-task</li><li>Highly motivated with a positive attitude</li><li>Works well under pressure</li><li>Demonstrated ability to streamline and automate processes</li><li>Strong communication skills</li><li>Candidate must be able to work independently under strict deadlines in a fast-paced operations environment</li><li>Proficient in MS Excel &amp; PowerPoint</li><li>BS/BA/BBA degree required</li></ul>Preferred Qualifications<ul><li>Coding, SQL, PowerBI experience.</li><li>Cash Management banking operations and trade settlement experience.</li><li>Knowledge of Automated Treasury Workstation.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Treasury Analyst – Global Treasury Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.The Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role?The&nbsp;Senior Manager of Product &amp; Systems Management&nbsp;will support the Director in managing and overseeing the 1st Line of Defense (1LoD) for Risk ecosystem technology platform needs. This role will focus on providing consolidated inputs to risk systems, platforms, and capabilities, including Archer and other GRC tools. They will also be responsible for related coordination of change management activities (communications, plans to socialize and vet, solicit feedback and drive collaboration across function and businesses, including control management and second line of defense).The Senior Manager will assist in defining and enhancing processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk Management execution, and coordinate systems and infrastructure requirements assessment processes for risk and control management purposes within the 1LoD.&nbsp;&nbsp;This will be achieved through thorough user story documentation and carefully scripted user acceptance testing (UAT).Responsibilities Include:<ul><li>Assist the Director in serving as the 1LoD Product Manager for Risk ecosystem technology capabilities and needs to support execution of the operational risk management framework.&nbsp;</li><li>Provide consolidated 1LoD inputs to risk systems, platforms, and capabilities including Archer and other GRC tools.</li><li>Partner across the ECM team to coordinate and drive robust change management activities, including communications, obtaining buy-in, receiving inputs and removing roadblocks, as relevant.</li><li>Support the definition and enhancement of processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk management execution (e.g., PRSA, Issues Management).</li><li>Participate in Risk Management solution definition by partnering with various risk, business and technology teams. Advise on the recommended technologies, tools, frameworks, design, architecture for implementation.</li><li>Lead and execute thorough documentation of comprehensive user stories.</li><li>Create and oversee user acceptance testing design and execution.</li><li>Coordinate systems and infrastructure requirements assessment processes for 1LoD risk/control purposes, ensuring alignment with the strategic direction.</li><li>Collaborate with Application Owners to secure funding and prioritization to ensure the Applications fulfill 1LoD Operational Risk Management and execution needs.</li><li>Contribute to the development and maintenance of enterprise first-line foundational control components (e.g., process taxonomy/inventory, first-line RCSA/PRSA methodology).</li></ul>Minimum Qualifications:<ul><li>4+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function).</li><li>Significant of experience in product space executing on responsibilities as noted above with expertise in user stories, designing test cases, performing and managing user acceptance testing, and performing product review/ certifications.</li><li>Knowledge of Governance, Risk, and Compliance (GRC) tools such as Archer and other related platforms.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s Degree in Finance, Business, Risk Management, or a related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Experience working with or in operational risk management space (e.g., Risk, Compliance, Control Management and/or Internal Audit). Experience in Agile /Kanban methodologies advantageous.</li><li>Experience working with or leading a team, both locally and internationally.</li><li>Understanding of relevant regulations and the regulatory environment, with some experience working with external regulators.</li><li>Strong communication and collaboration skills within a matrix organization, including working with client-facing businesses, Global Risk &amp; Compliance, Technology, Legal (GCO), Finance, Global Services Group, and Internal Audit.</li><li>Knowledge of first line business operations, products, and regulatory requirements pertaining to the operations and offerings of cards, payments services, lending, and deposits across consumer, small business, commercial, and corporate customer segments.</li><li>Ability to identify mission-critical areas in an internal controls framework and prioritize work accordingly.</li><li>Experience in supporting transformation and change initiatives within an organization.</li><li>Excellent organizational and problem-solving skills with attention to detail.</li><li>Strong consultation, communication, facilitation, and presentation skills; ability to understand complex challenges and linkages and articulate them into actionable plans.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Enterprise Control Management, Systems & Product Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:We are looking for a high-performing and adaptable Internal Audit Manager to support the Internal Audit Group’s (IAG) Professional Practices team. In this role, you will contribute to the vision and strategy of the Audit Planning &amp; Capacity Management team to build, enhance and maintain IAG’s audit universe and annual audit plan.Responsibilities<ul><li>Monitor and report on the audit universe, risk assessment of audit entities, the departments business monitoring activities, capacity planning activities, as needed.</li><li>Contribute to the annual audit planning process, including the preparation and maintenance of the annual audit plan for the Parent Company and Subsidiary Banks.</li><li>Monitor the ongoing Audit Plan status and Audit Plan changes, including effective challenge of proposed audit plan change requests.</li><li>Prepare communications and presentation materials for IAG Management and the Audit Committee, including analysis of IAG metrics related to the audit plan.</li><li>Participate in IAG’s Audit Reporting processes for Audits, Special Reviews, and Finding Communications, including the facilitation of audit file readiness checks, audit report quality reviews, internal team assignment for issuance, and audit report distribution.</li><li>Contribute to IAG strategic initiatives or large change moments that impact IAG’s audit plan and/or audit universe, when required.</li><li>Participate in IAG’s regulatory activities which include meeting overviews and deliverables of regulatory requests related to IAG’s audit plan and/or universe.</li><li>Assist, as needed, in monitoring and maintaining IAG’s resource planning tool to ensure the department is effectively utilizing and optimizing colleagues’ availability, partnering with department resource management champions.</li><li>Maintain awareness of current, best-in-class internal audit practices and peer-benchmarking.</li></ul><h4>Minimum Qualifications</h4><ul><li>3+ years of experience in internal audit, assurance advisory, public accounting&nbsp;</li><li>Bachelors degree or advanced degree in Accounting, Finance, Business administration, or equivalent</li><li>Strong knowledge and appreciation of Internal Audit regulatory standards and industry best practices</li><li>Strong knowledge and experience in risk management and control theory including the assessment of risk, evaluation of controls and issue management</li><li>Strong analytic and problem-solving skills (issue identification, problem structuring, analysis, development of root causes and recommendations), including the ability to analyze results and data to identify issue themes and/or create opportunities for improvement</li><li>Excellent written and oral communication skills</li><li>Excellent interpersonal skills, including a demonstrated ability to work within high-performing teams, as well as independently</li><li>Pragmatic “team player” with ability to partner with members across the audit organization and outside stakeholders</li><li>Proficiency in Microsoft Office and experience in use of automated reporting and analysis tool</li></ul><h4>Preferred Qualifications</h4><ul><li>Experience in financial services, banking/ capital markets industry experience</li><li>5+ years of experience in internal audit, assurance advisory, public accounting&nbsp;</li><li>Internal Audit, Assurance, or Accounting professional certification (CIA, CPA, CISA or equivalent)</li></ul>Non-considerations for sponsorship:&nbsp;Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager - Audit Planning

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are hiring within Project Guardian Program Management Office team responsible for leading the coordination and implementation of a multi- year transformation roadmap to uplift the enterprises risk management practices.As VP, Guardian Strategy &amp; Execution, you will play a critical role in overseeing the planning and execution for Project Guardian, a top-priority enterprise transformation initiative. We are seeking a strategic thinker and results-oriented leader with a background in leading complex, regulatory, transformation initiatives. The is a fast paced, high impact, and high visibility opportunity with engagement with leaders across the enterprise.The VP, Guardian Strategy &amp; Execution will lead:<ul><li>Program Strategy and Execution: Collaborate closely with key stakeholders to define the overarching implementation strategy, objectives, scope, timelines, and success metrics. Provide a holistic, enterprise-wide perspective on program progress, critical decision points, and emerging strategic insights.</li><li>Strategic Intake and Integration: Lead the systematic intake and prioritization of regulatory gaps, including MRA, MRIA, and audit findings to ensure a comprehensive and unified approach to Guardian that addresses identified issues while aligning with strategic objectives.</li><li>Audit and Quality Control: Leverage deep understanding of audit to ensure that closure activities for regulatory gaps and audit findings meet quality standards and are appropriately documented. </li><li>Executive and Cross-Functional Engagement: Partner with senior executives and workstream owners to drive strategic alignment and clarity across the program. Serve as the lead liaison to CEG, USRR, RELM, and IAG-related efforts. </li><li>Issue Resolution and Escalation: Proactively identify risks, dependencies, and roadblocks, developing actionable solutions and ensuring timely resolution. Escalate critical issues to executive leadership as needed to maintain momentum.</li><li>Continuous Improvement: Develop principles and frameworks to integrate findings and regulatory feedback into the Guardian plan, ensuring continuous learning and improvement.</li><li>Reporting and Executive Oversight: Provide regular, data-driven updates and insights to executive leadership, governance committees, the board, and regulators. Ensure reporting is strategic, outcome-focused, and aligned with enterprise priorities.</li></ul>Qualifications<ul><li>10+ years of leadership experience in risk management, regulatory compliance, or enterprise transformation. Preference for leaders with audit expertise. </li><li>Demonstrated experience in managing large-scale, cross-functional initiatives with executive-level visibility and impact.</li><li>Strong understanding of regulatory frameworks, audit processes, and the evolving risk landscape.</li><li>Proven track record of leading regulatory remediation, MRA/MRIA resolution, and audit finding integration in a highly regulated, complex environment.</li><li>Strong strategic mindset with the ability to translate complex requirements into actionable, enterprise-wide initiatives.</li><li>Exceptional stakeholder management and communication skills.</li><li>Demonstrated ability to identify, assess, and resolve issues quickly and effectively, escalating as appropriate to executive leadership.</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Vice President, Guardian Strategy & Execution

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express’ Global Commercial Services (GCS) business offers a wide range of card and payment programs, expense management tools, consulting services, business financing and&nbsp;cross-border payments solutions to small businesses, mid-sized companies and large corporations around the world.The B2B Solutions Product Management team is part of the broader Corporate and B2B Solutions Product Management team within GCS Products. As our customers are changing the way they work and pay, we are evolving with them by developing flexible B2B payment constructs and automated payment solutions that seamlessly coordinate into customer ecosystems.&nbsp;The B2B Solutions team is focused on providing flexible and digital financing solutions, value propositions, and go-to-market plans that address all customer segments. This business has doubled in customers and volume over the last few years and requires focused attention on customer experience management and overall roadmap prioritization and planning.&nbsp;As such, the Senior Manager, B2B Product Management &amp; Strategy, will play a critical role to lead the next phase of innovation and growth across the B2B ecosystem, partnering with teams across Corporate and B2B Product Management and the broader organization to drive portfolio growth objectives. This is an opportunity for a driven, independent and customer-centric individual who wants to use their expertise in product strategy to drive best in class payment offerings and user experiences. Key Roles and Responsibilities include:&nbsp;<ul><li>Articulate the overall B2B near and medium-term strategy to optimize performance and growth potential across payment capabilities and digital solutions; Develop presentations for various internal and external leadership audiences </li><li>Socialize the strategy to elevate awareness and excitement for B2B more broadly across the organization; Partner with Field and Marketing to create and distribute a B2B value story inclusive of our core and emerging solutions</li><li>Partner with Field and analytics teams to drive conversion of a unified client pipeline across B2B solutions suite</li><li>Serve as program management office for key strategic initiatives – creating standardized processes for project updates, go-to-market activities, and customer feedback collection</li><li>Support development of long-term business/financial plans and annual investment plans; Ensure B2B product roadmaps support the short and medium-term strategies</li></ul>Minimum Qualifications:&nbsp;<ul><li>Experience and track record of delivering results in a previous product management, strategy, or management consulting role</li><li>Excellent visual and verbal communication skills, with comfort presenting to senior audiences</li><li>Highly organized – great at documenting learnings and synthesizing complex inputs into clear recommendations</li><li>Entrepreneurial spirit, thrives in fast-paced environment with a bias for action, gets stuff done</li><li>Ability to effectively connect the dots across initiative owners and stakeholder groups, considering multiple points of view to present accurate results and updates</li><li>Positive, flexible and proactive attitude</li><li>Bachelor's degree required</li></ul>Preferred Qualifications:<ul><li>Master's degree</li><li>Knowledge of B2B Payments, procure-to-pay solutions, and broader trends in the rapidly evolving commercial payments space</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager-B2B Product Management & Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Enterprise Data Strategy team within Credit &amp; Fraud Risk evaluates and rationalizes Credit bureau and other external data to address business problem statement, improve risk decisions and customer experiences across the credit and fraud lifecycles. The Senior Manager will be responsible to drive data strategy for the CFR enterprise through analytics &amp; data driven insights and will lead discussions with CFR Leadership to influence medium to long term strategy. They will collaborate and provide data insights and solutions to Credit &amp; Fraud risk strategy, Decision Science and Marketing teams. This role presents a unique opportunity within CFR to work with industry leaders to bring external perspective on market trends &amp; competitive solution, develop &amp; implement bespoke data products and drive effective strategies. Responsibilities:Data-Driven Impact<ul><li>Analyze large sets of data in internal analytical environment or third-party sandbox to quantify opportunities to increase coverage, improve quality, bring in incremental intelligence and improve risk discrimination, and influence strategy and models use cases to maximize return on data investments. </li><li>Apply analytical thinking to diagnose business needs and blind spots. </li><li>Strategic mind-set: Self-motivated individual who can problem-solve and think critically, to develop concrete insights backed by data and analytics and find opportunities to strengthen business performance</li><li>Story Telling with Data: Leverage data analysis to craft compelling, insight-driven narratives that inform strategic decision-making</li><li>Fortify foundation by ensuring permissible use &amp; service level agreements are established, data quality controls enhanced, usage volatilities are investigated &amp; resolved, work orders or agreements meet standard, in effective collaboration with Procurement &amp; Supply Management, TRM COE, Operational Excellence, Controllership &amp; Capability Product owners &amp; Product Managers.&nbsp;&nbsp; </li><li>Bring in process excellence, cultivate culture and behavior to rationalize data investment, deliver data driven insights to improve return on investment, manage operational risk in third party relationship and in data integration and in end-use of data.</li></ul>Leadership<ul><li>Own projects on data transformation, define business problem statement &amp; plan for evaluation, delivery &amp; accomplish key results.</li><li>Lead with an external perspective, able to offer an understanding of data innovation in the marketplace &amp; influence &amp; shape data strategies.</li><li>Ability to navigate multi-function &amp; stakeholders to gather diverse information &amp; funnel it into medium to long term strategies. This role partners closely with US Consumer Credit Risk Strategy &amp; Global Decision Science, General Counsel Organization, Global Compliance and Ethics, Procurement &amp; Supply Management, Operational Excellence, Risk Product.</li><li>Build the best team, invest in grooming talent through feedback and coaching, regular career aspirations conversations and providing necessary tools and resource to the direct report(s) and indirect reports to be successful in the role.</li></ul>Qualifications:<ul><li>5+ years of experience in a financial services organization in consumer or commercial data or strategy function</li><li>Knowledge of Credit Risk standards, practices, or external Credit data sources</li><li>Master's Degree or higher required, concentration in a quantitative field preferred</li><li>Adept at statistical tools including Python, Hive and, familiar with big data and cloud environments, Advanced Excel, PowerPoint</li><li>Have knowledge of Excel, Python and SQL encompassing data manipulation and financial modeling techniques</li><li>Adept at assimilation of technical requirements on product, process &amp; contract to inform problem statements, project plan, key success metric and dependencies, executive communication.</li><li>Demonstrated ability to work independently and across a matrixed organization to deliver solutions at top speed</li><li>Ability to manage and lead large scale projects with multiple cross functional partners</li><li>Good communication and influencing skills with an ability to translate business problem statement into analytical exercise &amp; analytics outcomes into compelling business insights and recommendations</li><li>Adaptable interpersonal skills, high energy, and a proven team-first mentality</li><li>The role requires a highly analytical, creative, strong communicator and strategic thinker with proven experience of defining strategy, delivering intelligence in data, project management and performance management of external partners and direct reports.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - US Consumer Data Analytics & Strategy

Manager, Operations and Strategic SupportWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Merchant &amp; Network Services (GMNS) Business Unit acquires and maintains relationships with millions of merchants who welcome American Express-branded cards. The Global Client Group (GCG) in Global Merchant &amp; Network Services serves American Express’ largest and most complex global merchants across retail, online and travel-related industries representing over $300B+ of charge volume.&nbsp;Our vision is to be the partner of choice to drive global commerce.&nbsp;Our mission is to drive revenue growth through premium value, service excellence, and high-touch customer engagement.This position will report to the VP of GCG Strategy and Operations and support critical operational and strategic initiatives. The successful candidate will be responsible for streamlining business operations, managing risk events end-to-end, and supporting strategic projects. This is a fantastic opportunity to be part of a global organization, develop a broad knowledge of the Merchant business, and develop strategic thinking. We would love to hear from you if: ·You enjoy solving complex problems and understanding how things work. You can break big thorny problems into small, digestible pieces and find creative ways to solve for it. ·You love working with all types of people and energized about different perspectives. You build strong relationships with partners, manage conflicting viewpoints in diverse teams and orient partners to joint outcomes. ·You love to roll-up your sleeves and get things done. You take ownership for your work and enjoy making a clear impact on the business. ·You are customer-centric and use data/insights to inform your recommendations. You can think through recommendations from multiple customer lenses. ·You are comfortable operating in an ambiguous environment with a bias for action. Key Responsibilities: ·Manage projects end-to-end including creating project plans and process documentation. This includes managing OREs and ensuring we meet all timelines. ·Become a subject matter expert for a portfolio of critical business processes/initiatives. Initiate new ideas and processes to improve governance and controls. ·Create tools and trainings in support of operational &amp; strategic initiatives.·Create and manage reporting, presentations, and scorecards.·Be the day-to-day liaison with key operational, compliance, and risk partners to ensure we’re meeting deadlines, advancing longer-term projects, and staying informed. ·Support Vice President in Strategic projects, as needed.Qualifications: ·Minimum 6 years of project management, risk, product, and/or strategic consulting experience ·Strong project management skills and comfortable with managing multiple priorities with tight deadlines·Strong communicator with the ability to succinctly and logically convey complex processes/problems to a range of audiences·Ability to manage and influence stakeholders across different teams and geographies·Strong strategic acumen and desire to get to the root cause of issues·Brings a self-starter mindset with proven ability to learn new domains quickly·Flexibility in working across global time zones, as needed (~30%). Experience working in a global team, a plus.&nbsp;Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager, Operations & Strategic Support

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Global Operational Risk Oversight organization within Global Risk and Compliance (GRC) is responsible foridentifying and managing risk across all processes and geographies at American Express. The Director, Internal Fraud will be part of the GRC organization and will report to the VP, Internal Fraud, Human Capital, and Legal Risk Management. The incumbent will be responsible for the oversight of Internal Fraud risk.  The incumbent will lead a team of risk professionals in New York and India, and will be responsible for establishing Internal Fraud risk management policy and standards, effectively challenging processes, policies, strategies, frameworks and governance procedures devised by first line teams to manage Internal Fraud risks, and monitoring and reporting independent risk assessment.  We are seeking an experienced leader to be a part of this exciting journey.Key Responsibilities:<ul><li>Establish Internal Fraud Risk Management Program, including policy and standards, governance, roles &amp; responsibilities, and requirements.</li><li>Perform independent oversight and provide effective challenge to first line through reviews / testing and ongoing monitoring of People risk &amp; Internal Fraud processes</li><li>Educate first line teams across the enterprise about risk management programs and practices</li><li>Collaborate effectively with all stakeholders and partners to ensure regulatory compliance and manage regulatory relationship and exams for safety &amp; soundness related regulations</li><li>Build and lead a team to carry out the proposed program and responsibilities</li></ul>Minimum Qualifications:<ul><li>5+ years of leadership experience in risk management, compliance, internal fraud investigation, or a similar role </li><li>Analytical skills, including a proven ability to translate complex and disparate information into a comprehensive and cohesive conclusion</li><li>Effectively coach, train and develop a team in all aspects of their role</li><li>Demonstrated ability to successfully manage multiple priorities</li><li>Demonstrated ability to apply thought leadership and strategic thinking to deliver initiatives to advance a programs’ maturity and development</li><li>Ability to identify issues, escalate key findings, and advise on recommended solutions to correct issues and/or mitigate risks</li><li>Aptitude to communicate findings to colleagues, business partners, and senior leaders</li><li>Exceptional professional communication skills – clear, logical, and structured</li><li>Impeccable integrity required for handling confidential information.</li><li>Rigorous and analytical approach to problem-solving, decision-making, and prioritization</li></ul>Preferred Qualifications:<ul><li>Professional Certification (CFE, CAMS, FIC, etc)</li><li>Experience with risk assessments, testing, and/or advanced analytical skills</li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

24 Procurement / Operations Jobs in New Rochelle, NY, USA