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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The newly created first line of defense Financial Crimes Risk &amp; Controls center of excellence will provide a holistic, enterprise-wide approach to our financial crimes risk management (FCRM) activities and will reside within Global Servicing.&nbsp;This team will be responsible for establishing a robust control foundation for first line of defense FCRM activities across the company globally, including anti-money laundering, sanctions, payments controls, and anti-corruption. The team will partner closely with Technology to develop and deploy next generation capabilities that address key gaps and strengthen the first line’s ability to detect and prevent financial crimes across our lines of business. The team will work in coordination with the Global Financial Crimes Compliance (GFCC) team within the Global Risk &amp; Compliance organization.Role Description:The 1LOD Financial Crime Risks and Controls Team within Global Servicing is looking to recruit a Manager/Senior Manager – Financial Crimes Analytics. This role will be responsible for leveraging analytics to identify emerging risk in our portfolio related to financial crimes leading to creation processes and strategies for effective management of financial crimes.Key Responsibilities<ul><li>Manage financial crime risk data analytics to support the transformation as well as BAU risk management strategy</li><li>Build a consistent set of toolkit to monitor and measure overall health of financial crime program across customer lifecycle</li><li>Engage key stakeholders including Technologies, Capabilities, Servicing and Business teams to ensure alignment, understanding and support for managing the processes to service and resolve FC concern cases.</li><li>Partner with 1LOD teams to build financial crimes business monitoring program</li></ul>Minimum Qualifications<ul><li>3+ years of experience in risk management or analytics</li><li>Ability to provide structure in ambiguity, excel in a dynamic and complex environment, and deliver under tight deadlines</li><li>Proven track record in delivering high quality analytical results and initiative.</li><li>Strong ability to influence partners and stakeholders</li><li>Excellent critical thinking and attention to detail</li><li>Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities</li><li>Strong verbal and written communication skills, with the ability to translate between various technical and non-technical audiences</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - Financial Crimes Data Analytics and Reporting

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Sanctions is responsible for developing and maintaining an effective, risk-based enterprise-wide sanctions program that focuses on establishing minimum standards, overseeing effective screening processes, completing the Sanctions Risk Assessment, developing and administering training, providing reporting and key risk indicators, and serving as the Subject Matter Experts to support all business and compliance teams.&nbsp;&nbsp;How will you make an impact in this role?Working closely with the Global Sanctions Risk &amp; Control Assessment and Remediation Manager, the Sanctions Risk Assessment (SRA) Support Lead within Global Sanctions will be responsible for supporting the Enterprise-wide SRA providing SME knowledge on inherent risk, control assessment, and ultimate residual risk. Working closely with the Global Financial Crimes and Compliance Risk Assessment team and all 1st Line of Defense business units, the SRA Support Lead will identify key areas of Sanctions Risk and support process/control enhancements to mitigate these risks.&nbsp;&nbsp;Responsibilities:&nbsp;<ul><li>Support annual updates to the Sanctions Risk Assessment Methodology&nbsp;</li></ul><ul><li>Develop and enhance Risk Assessment inherent risk and control questions commensurate with evolving Sanctions regulations and Enterprise risk&nbsp;</li></ul><ul><li>Work closely with 1st Line of Defense teams to appropriately answer and validate responses to SRA questionnaire&nbsp;&nbsp;</li></ul><ul><li>Partner with Risk Assessment team on escalation and remediation activities based on Risk Assessment results&nbsp;</li></ul><ul><li>Support 1st Line of Defense teams to align on and track action items in response to SRA results&nbsp;</li></ul><ul><li>Partner with Sanctions control development lead to enhance controls based on SRA results&nbsp;&nbsp;</li></ul><ul><li>Develop and present key metrics related to SRA results including RCSA control results throughout the year&nbsp;</li></ul>Minimum Qualifications:<ul><li>Significant understanding in US and International Sanctions regulations and requirements&nbsp;&nbsp;</li></ul><ul><li>Ability to manage multiple tasks, take on additional responsibilities, and prioritize work in a deadline-intensive environment&nbsp;</li></ul><ul><li>Ability to work independently/with minimal oversight&nbsp;</li></ul><ul><li>Ability to work on multiple work streams across multiple business lines at the same time&nbsp;</li></ul><ul><li>Ability to operate in a complex matrix environment&nbsp;</li></ul><ul><li>Strong people-leadership skills with the ability to motivate, engage and influence&nbsp;</li></ul><ul><li>Support business initiatives by building and maintaining strong relationships with peers and key partners outside of the compliance organization&nbsp;&nbsp;</li></ul><ul><li>Excellent communication skills, both written and verbal&nbsp;</li></ul><ul><li>Excellent problem-solving and organizational skills&nbsp;</li></ul><ul><li>Excellent attention to detail&nbsp;</li></ul><ul><li>Strong personal integrity and work ethic&nbsp;</li></ul><ul><li>Strong computer knowledge; excellent MS Word, Excel, Visio, and PowerPoint skills&nbsp;</li></ul><ul><li>Must be self-motivated, dependable, adaptable and detail oriented with a proven ability to work independently or within a team environment. &nbsp;</li></ul>Preferred Qualifications:<ul><li>2+ years of Financial Crimes (Sanctions) experience preferred&nbsp;</li></ul><ul><li>Experience in Risk, Control, Self-Assessment (RCSA)/ Risk Assessment preferred&nbsp;</li></ul><ul><li>Project management experience&nbsp;</li></ul><ul><li>Bachelor’s degree and/or relevant professional qualification preferred (Law Degree, Compliance/AML Diploma, CAMS Certification with a Legal/Compliance/Control/Auditing background)&nbsp;</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst-Compliance Global Sanctions

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Senior Manager – Scorecard Lead &amp; Strategic Projects role is part of Global Strategy, Operations &amp; Performance (GSOP) team within Global Merchant and Network Services (GMNS). GSOP powers day-to-day operations, delivering exceptional merchant &amp; partner experiences, whilst supporting GMNS in achieving its long-term goals. The candidate will be PMO lead for scorecards, lead executive reporting and planning activities; and driving high-impact strategic projects. This role requires strong program management capabilities, the ability to translate complex data into compelling executive-level narratives, and excellence in cross-functional collaboration. The ideal candidate will be a trusted partner enabling data-driven decision-making through clear, concise, and compelling deliverables. Key Responsibilities include: •&nbsp;&nbsp;&nbsp;&nbsp;Lead the design, development, and ongoing management of scorecards, ensuring accuracy, consistency, and timeliness. •&nbsp;&nbsp;&nbsp;&nbsp;Own the end-to-end MS US scorecard production process, including requirements gathering, data validation, review cycles, and executive delivery. •&nbsp;&nbsp;&nbsp;&nbsp;Lead 1 Analyst to lead and provide oversight of monthly executive reporting and planning activities. •&nbsp;&nbsp;&nbsp;&nbsp;Drive strategic, cross-functional initiatives from concept through execution, ensuring alignment with organizational priorities. •&nbsp;&nbsp;&nbsp;&nbsp;Develop clear, compelling stories and insights from data to inform senior leadership and executive stakeholders. •&nbsp;&nbsp;&nbsp;&nbsp;Create high-quality, executive-level presentations, with a strong emphasis on clarity, structure, and visual storytelling. •&nbsp;&nbsp;&nbsp;&nbsp;Partner closely with cross-functional teams (e.g., Finance and Analytics). •&nbsp;&nbsp;&nbsp;&nbsp;Establish and continuously improve processes, governance, and best practices for scorecards, and strategic project execution. •&nbsp;&nbsp;&nbsp;&nbsp;Manage timelines, risks, dependencies, and stakeholder expectations across multiple concurrent initiatives. Minimum Qualifications: •&nbsp;&nbsp;&nbsp;&nbsp;3-5 years of proven experience in program or project management, with the ability to manage complex, cross-functional initiatives. •&nbsp;&nbsp;&nbsp;&nbsp;Exceptional storytelling skills, with the ability to synthesize data and insights into clear, actionable narratives for executive audiences. •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated expertise in creating executive-level presentations, particularly using Microsoft PowerPoint. •&nbsp;&nbsp;&nbsp;&nbsp;Strong proficiency in Microsoft Office especially PowerPoint and Excel skills. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication and stakeholder management skills. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to work effectively across teams, balancing diverse perspectives and priorities. •&nbsp;&nbsp;&nbsp;&nbsp;Detail orientated while maintaining a view of the bigger picture •&nbsp;&nbsp;&nbsp;&nbsp;A proactive mindset with a ‘can do’ attitude&nbsp; Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager – Scorecard Lead & Strategic Projects

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Business The U.S. Consumer Services business is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. Within U.S. Consumer Services, the Consumer Banking Organization is committed to providing members with Everyday Banking products that give members unparalleled value, service and convenience. This recently formed team is driving AXP’s innovation for banking services, identifying Member needs’ and innovating around new digital banking products. This exciting opportunity is core to driving future success of American Express.&nbsp; About the Role The Director of Deposit Product Analytics will lead a global team of analytics professionals dedicated to driving growth and customer engagement across the American Express Consumer Banking portfolio. This role sits within the Consumer Banking organization and serves as a key advisor to senior leadership, providing data-driven insights that shape strategic decisions, enable primary customer relationships, and strengthen the overall banking business. Key Responsibilities •&nbsp;&nbsp;&nbsp;&nbsp;Lead and develop a global team of 6+ analytics professionals, fostering a culture of collaboration, accountability, and innovation. •&nbsp;&nbsp;&nbsp;&nbsp;Deliver data-driven recommendations that inform product strategy, customer growth initiatives, and money movement optimization. •&nbsp;&nbsp;&nbsp;&nbsp;Serve as a strategic thought partner to the Banking leadership team, transforming complex data into clear, actionable strategies. •&nbsp;&nbsp;&nbsp;&nbsp;Own the Rewards Checking scorecard, including forecasting, performance reporting, and key performance indicator tracking. •&nbsp;&nbsp;&nbsp;&nbsp;Lead the team through the AI transformation, embedding advanced analytical tools and automation to improve efficiency and insight generation. •&nbsp;&nbsp;&nbsp;&nbsp;Partner cross-functionally with Product Management, Marketing, Finance, Risk, and Technology teams to align analytics insights with business priorities. •&nbsp;&nbsp;&nbsp;&nbsp;Support audits, operational activities, and issue management to ensure data integrity and compliance with internal standards. •&nbsp;&nbsp;&nbsp;&nbsp;Define priorities, manage project pipelines, and ensure high-quality, timely execution of analytical deliverables. •&nbsp;&nbsp;&nbsp;&nbsp;Develop and refine frameworks for performance measurement, forecasting, and opportunity sizing. •&nbsp;&nbsp;&nbsp;&nbsp;Champion the use of data and analytics to influence key business decisions across the Consumer Banking portfolio. Who You Are You are a strategic, detail-oriented leader with a passion for data and a bias for action. You thrive on connecting insights to business outcomes and empowering teams to deliver measurable impact. You combine analytical rigor with business intuition and are skilled at influencing decisions across senior stakeholders. You are also an innovator — eager to explore how AI and emerging technologies can transform analytics and drive the future of Consumer Banking at American Express. Qualifications •&nbsp;&nbsp;&nbsp;&nbsp;7+ years of professional experience in analytics, data science, or related fields, ideally within financial services; deposits experience preferred. •&nbsp;&nbsp;&nbsp;&nbsp;3+ years of people leadership experience, managing and developing analytical talent. •&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in SQL and Tableau, with experience working with large, complex datasets. •&nbsp;&nbsp;&nbsp;&nbsp;Strong problem-solving skills and the ability to translate data into actionable insights. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication and storytelling abilities — able to distill technical findings into clear, &nbsp; &nbsp;business-relevant recommendations. •&nbsp;&nbsp;&nbsp;&nbsp;Proven success collaborating across teams in a fast-paced, matrixed environment. •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree required; advanced degree in a quantitative or business field preferred (e.g., Statistics, Economics, Finance, or Data Science). Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director Deposit Product Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express.&nbsp;We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group.Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Audit Control Management team within the Audit Department plays a critical role in strengthening the department’s control environment and risk management practices. This role will play a key role in establishing and maintaining a strong governance framework, developing a control testing strategy, identifying and assessing operational risks, driving issue and event management, and identifying and managing the IAG owned issues. The role is essential to enabling a well-controlled, resilient audit function that operates with integrity, effectiveness, and efficiency.The objective of the Audit Control Management team is to identify risks throughout audit processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag risk themes for intervention and control enhancement.This is an exceptional opportunity for you to showcase and further expand your control management skills, internal audit skills, and ability to influence positive risk management change! IAG is looking for a Control Management Senior Analyst focused on ensuring control management is embedded in the day-to-day operations of the department. It will involve extensive collaboration with multiple partners across IAG.Key Responsibilities:<ul><li>Partner across IAG to enhance the control environment</li><li>Support IAG in their risk assessments performance (e.g RCSA)</li><li>Perform control testing strategy to evaluate the design and effectiveness of controls supporting audit operations.</li><li>Support thematic risk reporting</li><li>Maintain issue trackers and support remediation</li><li>Support risk management practices within the department</li><li>Support control monitoring and compile key operational risk trends, activities, and events</li><li>Support sharing insights, better practices, themes, etc. across the department</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree&nbsp;</li><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Knowledge of process excellence, risk/control assessment data analysis, compliance control frameworks</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Experience working within an internal audit department or second-line risk/control function.</li><li>Familiarity with audit methodologies and audit management systems.</li><li>Strong analytical, problem-solving, and program management skills.</li><li>Proficiency in using data analytics, audit management tools, and agile delivery principles.</li><li>Ability to thrive in a dynamic, fast-paced, and evolving environment.</li><li>Demonstrates flexibility and a growth mindset, thriving in a dynamic, newly formed team environment where processes are evolving.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Control Management | Internal Audit Group

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?With a focus on digitization, innovation, and analytics, the Enterprise Digital and Data Solutions (EDDS) team creates central, scalable platforms and customer experiences to help markets across all of these priorities.&nbsp;&nbsp;Charter is to drive scale for the business and accelerate innovation for both immediate impact as well as long-term transformation of our business. A unique aspect of EDDS is the integration of diverse skills across all its remit. EDDS has a very broad range of responsibilities, resulting in a broad range of initiatives around the world.The American Express Enterprise Digital Experimentation &amp; Analytics (EDEA) leads the Enterprise Product Analytics and Experimentation charter for Brand &amp; Performance Marketing and Digital Acquisition &amp; Membership experiences as well as Enterprise Platforms. The focus of this collaborative team is to drive growth by enabling efficiencies in paid performance channels &amp; evolve our digital experiences with actionable insights &amp; analytics. The team specializes in using data around digital product usage to drive improvements in the acquisition customer experience to deliver higher satisfaction and business value.Purpose of the Role:This role will report to the Director of Marketing Optimization Capabilities Analytics (MOCA) team within Enterprise Digital Experimentation &amp; Analytics (EDEA). The candidate will be responsible for developing advanced analytical solutions to media measurement problems, and address needs around implementation and use by partner finance and data teams and for delivery of highly impactful analytics to optimize the performance of Media marketing channels through the application of insights from MOCA modelsResponsibilities:<ul><li>Working with Data Science to define different model structures and approaches to measuring media impact</li><li>Profitability and media optimization analysis, scenario planning</li><li>Develop channel investment recommendations</li><li>Present results of complex analytical problems to business partners</li></ul>Minimum Qualifications:&nbsp;<ul><li>Advanced degree in a quantitative field (e.g. Finance, Engineering, Mathematics, Computer Science)</li><li>Strong programming skills are preferred. Some experience with Big Data programming languages (Hive, Spark), Python, SQL.</li><li>Experience in large data processing and handling, understanding in data science is a plus.</li><li>Ability to work in a dynamic, cross-functional environment, with strong attention to detail.</li><li>Excellent communication skills with the ability to engage, influence, and encourage partners to drive collaboration and alignment.</li></ul>Preferred Qualifications:<ul><li>Strong analytical/conceptual thinking competence to solve unstructured and complex business problems and articulate key findings to senior leaders/partners in a succinct and concise manner.</li><li>Basic knowledge of statistical techniques for experimentation &amp; hypothesis testing, regression, t-test, chi-square test.</li><li>Understanding of Media Mix Models and experience with modeling</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Data Analytics

At American Express, our culture is built on a 175-year history of innovation, sharedvalues and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Comprised of key internal and external servicing functions, Global Servicing (GS) delivers extraordinary customer care to Card Members, merchants, and commercial clients around the world, while also providing world-class travel &amp; lifestyle, credit, collections, and fraud services. This combination of high tech and high touch service is fundamental to Amex’s value proposition and its premium brand. Each interaction is a chance to bring the brand to life for our customers and colleagues and help build on Amex’s reputation for trust, security, and service.</li><li>The Director Finance – Global Servicing Analytics will lead an existing high performing team of data scientists to generate data-driven insights across Global Servicing.</li><li>Serve as the central analytics team across GS Finance, creating impactful analyses to develop recommendations, influence outcomes, and meet business plans</li><li>Build and maintain close partnership with GS MIS and strategy teams to effectively source and analyze servicing operational data and create meaningful connections to AXP Business KPIs, cardmember behaviors, GS OpEx and other Finance data</li><li>Own end-to-end management of current data model that creates account-level servicing expense datasets, including monthly refresh, data source/logic change management, and ongoing expansion into international markets</li><li>Present to Senior Business and Finance leaders</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree required, Master’s degree is a plus, 7+ years relevant work experience</li><li>Knowledge of SQL, Lumi, Python, and other programming languages for manipulating large and complex data sets</li></ul>Preferred Qualifications:<ul><li>Able to build strong partnerships with GS MIS, Strategy and Finance teams to expand awareness and understanding of internal data sources to drive impactful analyses</li><li>Motivated by uncovering data-driven business insights and identifying additional opportunities for analysis</li><li>Adept at balancing priorities and customers to manage tight deadlines</li><li>The ability to lead a team of data scientists to develop growth and foster collaboration</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director Finance - Global Servicing Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.How will you make an impact in this role?The Senior Manager, Amex Ads Product role sits within the Digital Advertising team and reports to the Director, Amex Ads Product. This individual will support the growth of Amex’s digital advertising network, which is focused on introducing new channels for advertisers to engage Amex’s customers across our digital platforms (e.g., Amex Travel, Resy, Amex App).&nbsp;This individual will own the product roadmap of several digital capabilities and offerings (e.g., ad serving, order management, ad placements/formats) that will power Amex’s new suite of advertising products. This individual will be responsible for the design, development, and deployment of these new capabilities, in partnership with a team of engineering resources. As necessary, this individual will lead assessments of external tech solutions to fill internal capability gaps. Finally, this individual will be responsible for establishing robust compliance / risk guardrails.&nbsp;&nbsp;Key Responsibilities&nbsp;<ul><li>Own the product roadmap for Amex’s new advertising systems (e.g., ad serving, order management, self-service), to support rapid growth for the business, ensuring alignment with strategic priorities of the Digital Advertising team.</li><li>Identify, design, and launch new advertising placements and formats, including display, native, sponsored search, and email.</li><li>Lead the development and deployment of these new ad capabilities, collaborating across numerous platforms (e.g., Amex Travel, Resy, Amex App) and functional teams (e.g., product, technology, marketing, control management, legal).</li><li>Translate business requirements into&nbsp;actionable tech specifications (e.g., features, user stories) for engineering teams.</li><li>Closely&nbsp;track delivery of each capability, prioritize engineering effort (when necessary), and manage an active backlog.</li><li>Lead&nbsp;regular standups with tech owners to ensure timely delivery of capabilities as well as tech leadership updates to highlight progress and potential blockers.</li><li>Help&nbsp;resolve tech issues that arise and proactively identify opportunities to automate processes.</li><li>Spearhead&nbsp;assessments of external tech solutions to fill internal capability gaps and own the end-to-end third-party lifecycle management (TLM) associated with these new vendors.</li><li>Enact comprehensive&nbsp;compliance / risk processes &amp; controls and lead the New Product Approval (NPA) process when launching new capabilities.</li></ul>Minimum Qualifications&nbsp;<ul><li>Bachelor’s Degree</li><li>4+ years of product development, product management, and/or strategy experience</li></ul><ul><li>Exceptional problem-solving skills with an ability to understand complex technical systems, identify issues, and develop effective solutions.</li><li>Strategic mindset with a proven ability to work in white space and ambiguity, identifying new growth opportunities and defining a clear execution plan.</li><li>Self-starter with experience leading complex projects end-to-end.</li><li>Strong detail orientation and highly organized.</li><li>Excellent communication and presentation skills with proficiency in Microsoft Powerpoint.</li><li>Strong collaboration and relationship management skills with ability to engage, align, and inspire internal and external partners.</li><li>Customer-centric mindset with strong business acumen, ensuring scalable monetization and performant advertising, while upholding a superior customer experience.</li><li>Strong analytical skills and comfort with ads experimentation with proficiency in Microsoft Excel.&nbsp;</li></ul>Preferred Qualifications&nbsp;<ul><li>Expertise in the advertising industry and/or Commerce Media Networks, with hands-on experience owning and delivering product strategy for ads, marketplaces, and/or multi-sided platforms.</li><li>Proven ability to develop and execute against a product vision, strategy, and prioritized backlog.</li><li>Technical understanding of the product development process.</li><li>Experience managing digital ad products, leading technology scrum teams (in an agile environment), including software developers, engineers, and architects.</li><li>Experience translating business requirements into actionable tech specifications (e.g., features, user stories) and ensuring technology deliverables are built with high quality.</li><li>Experience interfacing with product owners and technology teams at American Express, with an ability to influence without authority to achieve business goals.</li><li>Experience with backlog management software (Rally/JIRA).</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Amex Ads Product

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.You’ll be part of the Mobile Engineering team whose mission is to be essential in our customers’ digital lives by providing value, convenience, and delight wherever they are. You will be responsible for leading a team of mobile engineers building mobile applications that will be used by tens of millions of American Express Customers around the world.We’re&nbsp;looking for a Director, Software&nbsp;Engineering&nbsp;to lead the Mobile Platform team. Mobile Platform builds the foundational capabilities that enable product/feature teams to deliver high-quality experiences faster across the American Express App and Travel apps. Your primary customers are internal mobile feature teams—and you will be accountable for measurable improvements in developer productivity, delivery speed, and app quality.&nbsp;&nbsp;Mobile&nbsp;Platform Ownership&nbsp;&nbsp;<ul><li>CI/CD, build systems, and release engineering (end-to-end), including app store submission workflows</li><li>Monorepo&nbsp;strategy, developer workflows, dependency management, and code health automation&nbsp;&nbsp;</li><li>Automation &amp; quality systems: test frameworks, quality gates, performance regression detection, and reliability guardrails&nbsp;&nbsp;</li><li>AI developer tooling that accelerates engineering workflows with&nbsp;appropriate governance&nbsp;and security</li><li>Design system and shared UI components to increase reuse, consistency, accessibility, and compliance&nbsp;&nbsp;</li><li>Push notifications platform enablement: SDKs/abstractions and observability&nbsp;&nbsp;</li><li>Platform documentation improvements and updates&nbsp;&nbsp;</li><li>Platform engineering for analytics and experimentation.&nbsp; &nbsp;</li><li>Automating and managing remediation of vulnerabilities and other risk metrics.&nbsp;&nbsp;</li><li>Partnership with SRE and Ops to improve operability, monitoring, incident response, and release health&nbsp;&nbsp;</li></ul>Key Responsibilities:<ul><li>Own the Mobile Platform roadmap and execution, aligning platform investments to product priorities and feature-team outcomes.&nbsp;&nbsp;</li><li>Maintain scalable, well-documented architectures that reduce toil and increase feature-team autonomy.&nbsp;&nbsp;</li><li>Operate platform systems with strong engineering rigor: reliability, security, compliance, observability, and cost management.&nbsp;&nbsp;</li><li>Drive adoption through excellent developer experience: documentation, samples, enablement, and support models.&nbsp;&nbsp;</li><li>Define, instrument, and report a platform metrics scorecard that&nbsp;demonstrates&nbsp;productivity and quality improvements (baseline → target → outcomes).&nbsp;&nbsp;</li><li>Lead and grow a high-performing organization: hiring, mentoring, and career development.&nbsp;&nbsp;</li></ul>How Success is Measured (examples)&nbsp;&nbsp;<ul><li>Developer productivity: PR cycle time, CI queue/build times, test runtime and flake rate, developer satisfaction&nbsp;&nbsp;</li><li>Delivery health: release frequency, lead time for changes, change failure rate, hotfix/rollback rate&nbsp;&nbsp;</li><li>App quality: crash/ANR rates, performance regressions caught pre-release, key journey performance&nbsp;&nbsp;</li><li>Platform adoption: usage of platform pipelines, UI components, and notification SDKs; migration progress&nbsp;&nbsp;</li></ul>Qualifications:<ul><li>8+ years building customer-facing software with high performance, availability, and scalability; mobile app development experience strongly preferred&nbsp;&nbsp;</li><li>Experience leading teams delivering internal platforms (CI/CD, build/release engineering, developer tooling, automation, shared&nbsp;component&nbsp;libraries)&nbsp;&nbsp;</li><li>Strong people leadership: coaching, mentoring, organizational design, and talent development&nbsp;&nbsp;</li><li>Demonstrated ability to define metrics and communicate impact to stakeholders and executives&nbsp;&nbsp;</li><li>Experience in Agile/Scrum or similar delivery methodologies&nbsp;&nbsp;</li><li>BS in Computer Science/Engineering or equivalent practical experience&nbsp;&nbsp;</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Engineering Director - Mobile Platform Engineering

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Global Supply ManagementGlobal Supply Management (GSM) is responsible for helping American Express maximize the purchasing power of over $11B annual third party spend. We provide strategic consultation to the business and provide end-to-end procurement services. We maximize the purchasing power of the Company to drive the best value from our supplier base which then frees up investment capacity for the Blue Box. GSM, together with our business partners, manages the supplier strategy for the Company, identifying and on-boarding new suppliers, realizing significant cost saves in addition to revenue generation relating to working with Global Commercial Services and Global Merchant Services to increase billings and merchant coverage and ensuring an optimal user experience for American Express colleagues and suppliers.How will you make an impact in this role?Strategic Sourcing and Business Enablement (SS&amp;BE) is responsible for helping Amex maximize its purchasing power with third parties, of which $1B is for the Customer Servicing &amp; Operations category. The Category Analyst role will help develop and grow relationships with business partners to understand objectives, key priorities, and opportunities. Additionally, this colleague will support the development of strategic, forward-thinking plans with multi-year value generating initiatives to enable business success. This is a global role assisting with all American Express customer segments across the Servicing &amp; Operations category.Responsibilities, at a High Level, Include:<ul><li>Partner with Servicing &amp; Operations Category Director and Managers to support and develop strong relationships with business partners to understand key business strategies, annual goals/objectives, and identify issues, economic challenges, and potential opportunities (e.g., influence requirements, advise business how to capture the most value from supplier relations); with a customer first mindset and strategy</li><li>Actively participate on cross-functional Servicing &amp; Operations initiatives to develop global category management plans to meet business and enterprise objectives, understand spend profiles, leverage benchmarking, and prepare business cases and presentations for business leaders</li><li>Partner business leaders and Source to Contract team to support development of sourcing strategies and plans, negotiate key deals and contracts and complete supplier assessments and selections through RFx activities.</li><li>Lead through strategic thinking, financial analytics, external marketplace focus and partnering closely with business units to influence and help drive key, strategic business decisions.</li><li>Bring external insights, innovative ideas, and an enterprise view on market trends, competitive landscape value generation and strategic sourcing opportunities.</li><li>Support the development of strategic, forward thinking global category plans with multi-year value generating sourcing initiatives to enable business success.</li><li>Support the development of category and sourcing strategies leveraging best practices around supplier and services based on both internal conditions and plans as well as industry trends. This includes but is not limited to price, scope, performance, and optimal sourcing approach.</li><li>Develop a category review cycle to refresh strategy and ensure alignment with business partners on a regular basis.</li><li>Analyze spend across businesses to leverage enterprise purchasing power, where applicable.</li><li>Function as a point of contact for business partners.</li><li>Ability to travel 10%.</li></ul>Minimum Qualifications<ul><li>2+ years of extensive, broad-based strategic sourcing, analytics, and/ or category management experience.</li><li>Analytical&nbsp;and problem-solving skills – results-driven mindset with the ability to synthesize data into actionable insights and strategic recommendations while balancing multiple priorities</li><li>Strategic thinker –&nbsp;strategic and creative thinker who likes to solve business and operational problems and identify clear action plans and drive resolution</li><li>Customer focus –&nbsp;customer-first mindset with knowledge of procurement/sourcing process</li><li>Strong collaborator&nbsp;–&nbsp;collaborative partner with strong cross-functional leadership and influence management skills with global experience</li><li>Excellent communicator&nbsp;–&nbsp;excellent oral and written communication skills with comfort presenting ideas to leaders at all levels</li><li>Comfort with white space&nbsp;– ability to navigate white space and bring structure</li><li>Adaptable&nbsp;–&nbsp;ability to manage day-to-day business priorities along with long-term strategic deliverables with a positive attitude and the flexibility to deal with ambiguity and rapid change</li><li>Bachelor’s degree required</li></ul>Preferred Qualifications<ul><li>Experience in Procurement, Servicing and Operations or related field a plus.</li><li>Financial acumen experience with standard accounting treatment.</li><li>Project management skills: to manage sourcing events, contract renewals, system/ process changes.</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

159 Jobs in Rockville Centre, NY, USA