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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium and large businesses. To ensure we keep on the leading edge of the dynamic commercial payments landscape, the GCS Strategy, M&amp;A and Alliances team is charged with defining the long-term business objectives and driving strategic opportunities to accelerate revenue growth. The team plays an integral role in defining, developing, and leading new strategies, inorganic growth (M&amp;A), partnership (Alliances) opportunities, as well as managing Annual Investment Planning, Opex, Strategic Engagement Team to accelerate our overall strategy and vision.This individual will&nbsp;partner with&nbsp;teams such as&nbsp;Control Management, Product, GCO, TLM, and other risk pillars&nbsp;on behalf of the Alliances team,&nbsp;ensuring&nbsp;third-party partners&nbsp;follow&nbsp;AXP (American Express) guidelines and policies. They will drive operational excellence by&nbsp;identifying&nbsp;areas of process&nbsp;and design&nbsp;improvement,&nbsp;while&nbsp;developing clear playbooks&nbsp;and frameworks&nbsp;for consistent execution, strengthening governance and control practices across the partner ecosystem.&nbsp;The ideal candidate is a strategic thinker with a deep understanding of third-party risk management, control frameworks, and operational rigor. They will serve as a key liaison across internal stakeholders to ensure risk mitigation, compliance assurance, and audit readiness for Strategic Alliances.Key Responsibilities:<ul><li>Maintain and enhance the playbook for third parties to undergo risk assessments by AXP</li><li>Lead cross-functional collaboration across all lines of defense to identify and implement operational improvements in risk management processes</li><li>Drive the execution of enterprise control requirements, including RCSA migration, PRSA refresh cycles, and Business Impact Analyses</li><li>Lead OpsRisk work streams for SMA, ensuring compliance, alignment and documentation accuracy</li><li>Develop and maintain comprehensive TLM and other governance framework process guides, onboarding materials, and training documentation to support consistent risk and control execution</li><li>Train the Alliance Management team on third-party management responsibilities, including risk identification, onboarding requirements, ongoing monitoring, control execution, and compliance procedures</li><li>Provide audit and regulatory support, ensuring timely and complete responses to Internal Audit, FRB, and other enterprise review bodies</li><li>&nbsp;Collaborate with GCO, Data Governance, and InfoSec teams to align partner frameworks with AXP policies and regulatory expectations</li><li>&nbsp;Mitigate risk and advise on governance frameworks for new partnerships, market expansions, and product considerations to ensure alignment with enterprise standards and regulatory guidance</li><li>&nbsp;Proactively identify and mitigate risks by maintaining strong relationships with Control, Product, and Risk partners</li><li>Lead ad-hoc operational projects related to control management, process optimization, and strategic enablement within B2B Strategic Alliances</li></ul><ul><li>Support Business Impact Assessments and risk evaluations for Strategy, M&amp;A, and Alliances initiatives</li><li>Advise on control integration and continuity planning for new programs or acquisitions impacting the SMA organization</li></ul>Minimum Qualifications:<ul><li>Demonstrates strategic thought leadership and intellectual curiosity to proactively see opportunities, anticipate challenges, and provide solutions</li><li>Ability to work in a matrixed organization and get results through influence</li><li>Excellent written and oral communication skills; ability and comfort synthesizing large amounts of information for senior leadership</li><li>Comfortable leading multiple priorities simultaneously in a fast-paced environment</li><li>Self-starter with initiative, drive, and attention to detail</li><li>Critical thinker with the ability to develop a multidimensional action plan that delivers results</li><li>Bachelor's degree or equivalent experience</li></ul>Preferred Qualifications:&nbsp;<ul><li>High proficiency in PowerPoint and Excel; Archer and Process Unity a plus</li><li>Knowledge on FinTech companies and market trends&nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Senior Manager - Alliances Risk Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Reporting into the VP, Sales-Assisted Onboarding, the Director, Global &amp; Large (G&amp;L)/International Card Services (ICS) Sales-Assisted Corporate Journey will lead the modernization of global onboarding capabilities supporting G&amp;L, and ICS markets and partnering with strategic teams across G&amp;L and ICS as well as delivery teams in Technology, Risk and Product. The role will drive strategy and execution for sales-assisted experiences across multiple regions, advancing scalability, compliance, and client satisfaction. It will oversee the evolution of the client self-service portal and internal Sales tool (DASH), strengthen third-party onboarding frameworks, and embed analytics-driven insights that enhance transparency and operational performance. The role will connect global architecture, local market delivery, and enterprise strategy to ensure Amex continues to deliver world-class onboarding experiences across every channel.&nbsp;Job Responsibilities:<ul><li>Lead the end-to-end transformation of global and local (G&amp;L/ICS) sales-assisted onboarding journeys, driving alignment with enterprise onboarding standards</li><li>Partner on the globalization strategy and execution of the program, ensuring consistency and control across regions</li><li>Oversee strategic project delivery for US Large Market and maintain future-state readiness for ongoing channel modernization</li><li>Manage DASH, company setup and client self-service portal initiatives to support sales-assisted functions across G&amp;L and ICS</li><li>Drive modernization of legacy systems, ensuring readiness of the global offering, integration with enterprise onboarding systems, and enhanced control adherence</li><li>Partner with ICS Center of Excellence (COE) and regional teams to define and execute third-party onboarding strategies, ensuring operational readiness and scalability</li><li>Drive end-to-end architectural alignment, enabling cross-channel scalability, system integration, and unified onboarding frameworks</li><li>Advance analytics and reporting enablement to deliver actionable insights that enhance onboarding throughput, speed, and compliance visibility</li><li>Collaborate with cross-functional partners across Product, Tech, Design, and Risk to deliver seamless onboarding solutions aligned with enterprise architecture and regulatory standards&nbsp;</li><li>Strengthen governance and control adherence through proactive issue management, audit readiness, and operational discipline</li><li>Champion process automation and digital enablement to reduce manual intervention, streamline customer onboarding, and improve global reporting efficiency&nbsp;</li></ul>Minimum Qualifications:<ul><li>7+ years of experience in product management, client onboarding, or digital transformation within financial services or technology organizations</li><li>Proven ability to lead multi-market and global initiatives involving complex stakeholder alignment and cross-regional execution</li><li>Deep understanding of compliance, KYC/AML frameworks, and third-party risk management&nbsp;</li><li>Demonstrated success in building partnerships across enterprises, including Technology, Risk, and Design, to deliver integrated client experiences</li><li>Exceptional people leadership skills, with a proven ability to develop, mentor, and inspire high-performing teams while fostering accountability, collaboration, and career growth</li><li>Excellent communication and influencing skills, with the ability to simplify complexity and drive alignment across global business and technology teams</li><li>Experience operating in a matrixed enterprise environment with strong execution discipline and operational rigor</li><li>Bachelor's degree</li></ul>Preferred Qualifications:<ul><li>Proven people leadership skills</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director - Digital Product Management (Onboarding)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.American Express Global Dining brings together world-class experiences through platforms like Resy, Tock, and Rooam, creating seamless connections between diners and restaurants, and the broader Amex Membership ecosystem. Our mission is to define the future of hospitality and dining through technology, data, and design.As part of Team Amex, you’ll experience a culture built on innovation, shared values, and an unwavering commitment to back our customers and colleagues. You’ll have the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide.ABOUT THE ROLE:We are tackling hard problems with elegant solutions and scaling very quickly. As an Engineering Director, you will play a crucial role in taking our product to the next level. We are seeking ambitious leaders who are eager to build out exciting features for our restaurant partners and Resy diners. The ideal candidates can work quickly and produce well architected solutions collaboratively. You thrive in a dynamic and constantly evolving environment, you are a collaborator and an innovator, you can inspire teams of people to deeply engage, and you are excited about what technology is doing for the hospitality industry.&nbsp;<ul><li>Bachelor's degree in Computer Science or Engineering</li><li>8+ years of experience working as a Software Engineer, preferably in a fast-paced startup environment</li><li>5+ years of direct management experience leading engineering teams </li><li>You are a self-starter but very comfortable working closely with a team</li><li>You are comfortable working with stakeholders outside the Engineering team including our Compliance, Information Security, Product, Sales and Account Management teams</li></ul>You have strong expertise with the following:<ul><li>Python / Java / Web frameworks&nbsp;</li><li>SQL / MySQL / Postgres</li><li>RDBMS and database design</li><li>Implementing and building APIs used at scale by Web and Mobile clients</li><li>Monitoring system performance</li><li>Leading and growing teams of fellow engineers through complex deliveries</li><li>A history of taking projects through the entire software development lifecycle from inception to delivery as a technical leader</li><li>A passion for documenting how systems work</li></ul>BIG PLUS IF YOU HAVE:<ul><li>Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline</li><li>10+ years of software development experience especially in a leadership capacity</li><li>History of leading teams maintaining systems at large scale</li><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn new technologies and use them to their optimal potential</li></ul>Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:<ul><li>Agile Practices</li><li>Programming Languages and Frameworks</li><li>Business Analysis</li><li>Analytical Thinking</li><li>Business Product Knowledge&nbsp;</li></ul><ul><li>SQL Performance tuning</li><li>Microservice architectures</li><li>AWS - EC2 / RDS / S3 / SQS</li><li>Kafka / Celery / Flask / Django / Supervisord / MongoDB</li><li>Dev-ops experience</li><li>Jira&nbsp;or other project management tool</li><li>Payment systems experience</li><li>Websockets experience</li><li>You enjoy at least one of the following things: shishito peppers, uni, or creme anglaise</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director - Software Engineering - Global Dining

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The @Work suite of products helps our clients and servicing group manage Corporate Card programs more efficiently online. From performing everyday administrative tasks and account maintenance, to accessing reports and utilizing reconciliation solutions, @Work enables fast, efficient and effective program management resulting in time and cost savings for our clients.In this role, you will oversee all technical aspects of our autherization layer that powers not only the global @Work application but also over 70+ mission critical servicing applications.&nbsp; The successful candidate will focus on implementing our Point of Arrival (POA) autherization layer and delivery of features and enhancements for the entire global registration portfolio.Minimum Qualifications:<ul><li>6+ years of software development experience in a professional environment and/or comparable experience such as:<ul><li>Wide breadth of engineering experience.</li><li>Proven experience leading improvement on teams&nbsp;</li><li>Hands-on expertise with&nbsp;application design, software development, and automated testing.</li><li>Experience with distributed (multi-tiered) systems, algorithms, and relational databases.</li><li>Bachelor’s degree in computer science, computer science engineering, or related experience&nbsp;required; advanced degree&nbsp;preferred.</li></ul></li><li>Extensive testing experience with advocation for developers testing to build quality in</li><li>Experience with and advocation for modern engineering practices like: TDD, BDD, ATDD, Trunk Based Development, Domain Driven Design, Evolutionary Design, and Continuous Delivery</li><li>Understanding of authorizations domain and industry standards (e.g., OAuth2, OpenID Connect, SAML).</li><li>React: 3+ years.</li><li>Java: 3+&nbsp;years.</li><li>SQL, ETL, Data experience&nbsp;2+ years.</li></ul>Preferred Qualifications:<ul><li>Proven experience leading and mentoring engineering teams, including setting technical direction and driving execution across multiple initiatives.</li><li>Expertise in designing and developing distributed systems with a focus on performance, scalability, and security.</li><li>Experience in implementing authentication and authorization flows within enterprise-scale applications.</li><li>RDBMs experience</li><li>Strong collaboration and communication skills, with experience engaging cross-functional teams including product, design, and infosec.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Software Engineer - Global Commercial Services Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Description of Role Need:This position will be responsible for the review of managing Mergers, Acquisition and Divestitures for American Express as per applicable Policies &amp; Addendums within defined SLA.<ul><li>Lead PMO for GSM in coordination with various stakeholders to comply with applicable policies / procedures and ensure risks are mitigated timely and effectively</li><li>Lead due diligence of potential Mergers, acquisitions or divestitures</li><li>Lead efficient change management strategy during cutover for GSM</li><li>Act as GSM SPOC for enterprise PMO and other stakeholders for M&amp;A’s</li><li>Ensure timeline integration / divestiture and Lead reporting on status</li></ul>Key Responsibilities:<ul><li>Define the approach to efficiently identify and mitigate Risk related to GSM (Third-Party management, Payment products and Travel &amp; Expense procedures)</li><li>Define clear roles and responsibilities for all the stakeholders involved in Mergers, Acquisitions &amp; Divestitures (M&amp;A) Third-Party Management and integration</li><li>Perform and coordinate Due Diligence of target to understand Third Party (supplier) landscape and determine areas of risk and focus to mitigate the risks</li><li>Ensure cross-functional alignment for Strategy and Procedures to efficiently manage Third-Party Onboarding, Payments &amp; integrations as per applicable policies and enterprise strategy for business</li><li>Define timelines, key deliverables, and align with associated owners for each M&amp;A phase</li><li>Define procedures that ensure business continuity of acquisition and efficient change management in terms of suppliers.</li><li>Assess completeness of data and identify issues, i.e.&nbsp; suppliers listed as critical even though supplier is replaceable or service categories with incomplete information, etc.</li><li>Partner with PMO to define diligence approach, integration planning, and overall progress</li><li>Effectively manage E2E project for integration within defined timelines as per policy &amp; procedures in coordination with appropriate stakeholders</li><li>Effective reporting in terms of status of integration</li></ul>Qualifications:<ul><li>Strong analytical and project management skills with the ability to manage multiple tasks and priorities</li><li>Ability to build relationships and influence colleagues at all levels of the organization</li><li>Exceptional verbal and written communication skills</li><li>Proven ability to effectively interface with stakeholders, and senior leadership across the Enterprise</li><li>Demonstrated ability to make decisions independently, work well under pressure, meet deadlines, and adapt easily to frequent change</li><li>Familiar with governance frameworks and processes for Procurement &amp; Payment Operations, Third-Party Risk, and Contracting</li><li>Prior experience in roles involving due diligence of third parties</li><li>Background / past experience with Mergers and Acquisitions frameworks would be preferred</li><li>Professional certifications such as or related credentials are a plus</li><li>Degree in Finance, Business, Accounting or related field</li><li>Experience with Project Management of large scale and stakeholders and Certification in project management would be an added advantage</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Project Manager - Global Supply Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment. The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. GCSM markets a breadth of products across charge, lending, co-brand, and corporate cards. It is also offers a range of small business banking and B2B solutions.The Director of Change Enablement and Adoption will lead GCS Marketing’s change journey as we transition to the future-state marketing execution model, powered by Project Flywheel. This leader will design and execute strategies that enable GCS marketers to adopt new processes, tools, and capabilities with confidence, ensuring the organization is fully prepared to deliver best-in-class marketing execution in partnership with the broader enterprise.Project Flywheel is the enterprise-wide initiative reimagining how American Express plans, builds, and delivers marketing, uniting technology, operations, and people to create a more agile and efficient ecosystem. As GCS Marketing embraces this transformation, this role will be critical in guiding teams through the change, building engagement, and embedding new ways of working.&nbsp;Key Responsibilities:<ul><li>Lead GCS through the Flywheel journey: Build and implement the strategy for change management, adoption, and sustained engagement across GCS Marketing.</li><li>Champion readiness and enablement: Identify potential adoption risks and create structured programs, training, and communications that make change accessible and actionable.</li><li>Foster communication and alignment: Act as the conduit between GCS Marketing, Strategic Capabilities, and peer functions (including U.S. Consumer Marketing) to maintain transparency and mutual learning throughout the rollout.</li><li>Activate learning at scale: Partner with Product and Marketing Operations to design and deliver engaging training and enablement programs that embed capability and consistency.</li><li>Measure, learn, and evolve: Track adoption, readiness, and satisfaction metrics to gauge progress, capture feedback, and continuously refine the change strategy.</li><li>Lead a team of 5 direct reports.</li></ul>What We’re Looking for in You:<ul><li>Bold, proactive leadership: You take ownership, anticipate challenges, and drive results</li><li>Systems &amp; strategic thinker: You see the big picture, yet understand how data, platforms, and execution connect</li><li>Innovative problem solver: You thrive in complexity, challenge the status quo, and build solutions that scale</li><li>Agile &amp; adaptable: You navigate change effortlessly, leading teams through ambiguity with clarity and confidence</li><li>Exceptional communicator &amp; influencer: You bring stakeholders together, translating technical complexity into clear, actionable plans</li><li>Inspiring collaborator: You empower teams, fostering a culture of curiosity, ownership, and impact</li></ul>Minimum Qualifications:<ul><li>Proven experience leading organizational change within complex, matrixed environments.</li><li>Known as a connector and storyteller, able to communicate vision, simplify complexity, and influence across all levels.</li><li>Strong leadership presence with the ability to inspire confidence, collaboration, and accountability across functions.</li><li>Consistently demonstrates a disciplined approach to measurement and improvement.</li><li>Comfortable operating in dynamic, evolving contexts and skilled at turning ambiguity into clear action plans.</li><li>&nbsp;Bachelors Degree Required, experience with enterprise-level change management programs strongly preferred.</li></ul>Preferred Qualifications:<ul><li>Experience leading dynamic and high performing teams</li><li>Adobe experience platform or Salesforce Marketing Cloud platform experience</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Director, Change Enablement & Adoption

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Amex Digital Labs is seeking a Senior Associate, Digital Product Management to support our Apple Pay product team. Labs drives innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers’ digital lives. We are a fast-paced global team that leverages emerging technologies to develop digital payment and financial services products, AI-powered customer service solutions, and engaging membership experiences. We value creativity, customer centricity, and experimentation and often collaborate with top technology companies and strategic partners to bring the next generation of products to market.This Senior Associate will define product features, shape the customer experience, articulate requirements, lead customer testing, and be responsible for ongoing product performance. They will also own and evolve the analytics backlog across all Digital Wallets partners (including Apple Pay, Google Pay, Samsung Pay, and others). They will represent the product with internal and external stakeholders and will work closely with a team of engineers to deliver features that drive meaningful customer outcomes.How will you make an impact in this role?<ul><li>Deliver Apple Pay features from concept to launch, maintaining a clear, prioritized backlog</li><li>Own, define, and oversee the delivery of the analytics roadmap across wallets: manage intake, define metrics, and prioritize work</li><li>Partner closely with a team of engineers for product delivery, defining clear user stories and acceptance criteria</li><li>Work cross functionally with business development, internal colleagues, and external partners, advocating to create the best outcomes</li><li>Identify industry trends, leverage data, and draw insights from customer feedback to continuously improve the product</li></ul>Minimum Qualifications:<ul><li>2+ years of Digital Product experience</li><li>Highly organized self-starter with strong ownership mentality and track record of delivering strong business outcomes&nbsp;</li><li>Proven partner to engineering and comfortable discussing technical trade-offs; known as a business person who can talk tech</li><li>Customer-centric communicator who can clearly articulate product value and functionality</li><li>Excellent written and verbal communicator with the ability to engage, influence, and inspire partners to drive teamwork and deliver results</li><li>Detailed-oriented problem solver with a strong bias for action to diagnose, prioritize, and resolve issues</li><li>Data fluent collaborator, turning findings into actionable insights and decisions</li><li>Relentlessly curious to know how things work and not afraid to ask questions to understand systems end to end</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Servicing Control Management Risk Identification, Assessment, Testing, and Reporting (RATR) team is responsible for identifying, assessing, mitigating, and reporting operational risks across Global Servicing business unit (BU) processes. Our mission is to ensure compliance with regulatory standards and American Express policies while strengthening the BU’s resilience through a structured and transparent approach to inherent and residual risk management.We are seeking a Manager to play a key role in embedding strong control management practices within Global Servicing’s day-to-day operations. This position will involve close collaboration with multiple stakeholders across business units, functional areas, and global regions.Key Responsibilities but not limited to:&nbsp;The Manager, Global Servicing Risk Identification, Assessment, Testing &amp; Reporting will:<ul><li>Partner with business process owners to identify operational risks across business processes and systems.</li><li>FacilitateRisk &amp; Control Self-Assessment (RCSA), ensuring alignment with regulatory updates and internal control standards.</li><li>Lead or support additional assessments and testing/QA programs to validate compliance with Amex policy and regulatory expectations.</li><li>Conduct independent control monitoring and compile insights on key operational risk trends, activities, and emerging issues.</li><li>Proactively identify high-risk areas for intervention through data analysis, alerts, and testing; lead quality assurance and vertical process reviews as needed.</li><li>Review and refine control categorizations, ensuring accurate mapping of controls to risks and processes across Global Servicing.</li><li>Maintain and update risk registers and profiles, ensuring consistent documentation and transparency.</li><li>Support enterprise-wide sharing of risk insights, best practices, and emerging risk themes.</li></ul>Minimum Qualifications:<ul><li>3+ years of experience in operational risk management, internal audit, or related risk/control discipline.</li><li>Strong understanding of operational risk management lifecycle activities.</li><li>Demonstrated project management, communication, and interpersonal skills.</li><li>Experience with process governance and familiarity with regulatory frameworks, policies, and operational standards.</li><li>Advanced analytical and problem-solving skills, with the ability to identify trends, evaluate risk scenarios, and synthesize findings effectively. </li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in Finance, Business, Risk Management, or a related field; advanced degrees (MBA, MSc) or relevant certifications preferred.</li><li>Proven experience in identifying and assessing operational risks across complex processes and systems.</li><li>Hands-on experience facilitating risk assessments and testing programs to meet regulatory and internal standards.</li><li>Expertise in control monitoring, root cause analysis, and identification of control improvement opportunities.</li><li>Strong ability to interpret and communicate thematic risk reporting and insights.</li><li>Experience within the financial services industry is highly desirable.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Control Management

At American Express, our culture is built on a 175-year history of&nbsp;innovation, shared values and Leadership Behaviors, and an&nbsp;unwavering commitment to back our customers, communities,&nbsp;and colleagues. As part of Team Amex, you'll experience this&nbsp; powerful backing with comprehensive support for your holistic&nbsp;well-being and many opportunities to learn new skills, develop as&nbsp;a leader and grow your career. Here, your voice and ideas matter, your work makes an impact,&nbsp;and together, you will help us define the future of American&nbsp;Express. The Acquiring Partners, Product and Strategy Team (APPS) in&nbsp;Merchant Services US (MSUS) are tasked with making American&nbsp;Express “Welcomed Everywhere and Used Every Day.”. Through&nbsp;innovative programs like OptBlue, the business focuses on high&nbsp; growth relationships in the Merchant Acquiring arena that are&nbsp;transforming how American Express is accepted and welcomed.&nbsp;This is an exciting opportunity to join a fast-paced, dynamic team&nbsp;managing relationships with Third-Party Partner banks and sales&nbsp; channels that sit under the OptBlue program. These relationships&nbsp;are significant, complex, and critical to achieving American&nbsp;Express’s strategic objectives for Merchant acceptance. In this role, you will manage our partner relationships by working&nbsp;across a broad set of areas and teams both within American&nbsp;Express and with our partners. The successful candidate will also&nbsp;lead more tactical growth opportunities to unlock and implement&nbsp; initiatives with the partners across their sales and marketing organizations to drive American Express merchant coverage and&nbsp;spend on the network. This role is responsible for: Orchestrating Program&nbsp;Management, Driving Welcome Acceptance, Unlocking&nbsp;Partner Participation Marketing Initiatives, and Facilitating&nbsp; New Partner Integrations (i.e. Debit) <ul><li>Deepen senior level relationships with partners to help&nbsp;strategically position American Express and help grow and&nbsp;maintain a robust sales pipeline across all partner sales&nbsp; channels.</li><li>Managing complex, critical partner relationships by working across a broad set of areas and cross-functional teams both within American Express and with partners.</li><li>Accelerating growth and driving enterprise goals across this partner set by negotiating and implementing initiatives with sales and marketing organizations that drive American Express Merchant coverage and spend on the network. </li></ul>Key areas of focus:<ul><li>Strategy Development: Unlock Card Member spend in&nbsp;partnership with a portfolio of Third-Party Partnerships&nbsp;(TPPs) by focusing on Merchant enablement, activation,&nbsp; Vibrant Acceptance, and other strategic enterprise initiatives. </li><li>Partner Management: Establish and deepen relationships&nbsp;with TPPs to identify and implement growth initiatives across the partner portfolio.</li><li>Negotiation: Leverage partner executive, sales, and&nbsp;servicing relationships to uncover and implement exciting growth opportunities such as expanding American Express value-added products and services for partners and Merchants.</li><li>Collaboration: Partner with internal business team&nbsp;members&nbsp;including Marketing, Analytics, Business&nbsp;Development, and Legal to design and implement initiatives that increase Merchant activation, drive Welcomed Acceptance and deliver incremental value to our partners.</li><li>Business Development: Represent American Express and&nbsp;promote our industry specific value at industry forums /&nbsp;events / trainings to establish American Express as an&nbsp; essential partner.</li></ul> Minimum Qualifications:<ul><li>5+ years of relevant business experience required</li></ul> Qualifications:<ul><li>Self-starter with the ability to think creatively and strategically in a world of evolving payment trends and innovations</li><li>Excellent client relationship skills with demonstrated ability to influence C-level executives with business partners. Proven influencing and negotiation skills with confidence to challenge opinions and perceptions and offer unique&nbsp;insights.</li><li>Excellent relationship management and collaboration skills with ability to influence internal and external partners. Strong sales mentality with a focus on driving bottom line&nbsp; performance.</li><li>Proficient in identifying and driving new opportunities that&nbsp;advance and deepen our relationships. Strong business acumen – especially in the merchant&nbsp; acquiring, emerging payments and payment processing&nbsp;industry.</li><li>Strategic problem solver with ability to work&nbsp;through complex business and operational problems and identify clear action plans and drive resolution. Excellent oral/written communication and presentation skills a must.</li><li>Solid project management skills and the ability to lead&nbsp;multiple accounts and initiatives in parallel.</li><li>Bachelor's Degree required, MBA preferred.</li><li>Expertise in U.S. debit including routing practices and&nbsp;transaction flows; strongly preferred.</li></ul> Location: New York City or Phoenix; operating under a hybrid-work arrangementSalary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager – Acquiring Partnerships Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Senior Analyst-Risk Management<ul><li>Positions in Credit &amp; Fraud Risk lead the development of credit, operational, enterprise, and fraud policies designed to profitably grow the portfolio while ensuring an excellent customer experience. These policies utilize mathematical models and other techniques to understand and predict customer behavior.</li><li>The Customer Management function is responsible for building risk strategies for Line Suspension and Closure, Credit Line Decrease and Rightsizing, and Proactive Financial Gathering for the Blueprint Business Line of Credit (BLOC) portfolio. The team works closely with partners in Product, Operations, Technology, Data Science and other Risk teams to implement, manage, and improve the outcomes of the aforementioned strategies. There is a strong focus on driving synergies between the Customer Management functions across the BLOC and the Card business to effectively control credit losses and ensure consistency in actions across the affiliate companies.&nbsp;In this role, you can expect to:</li><li>Gather, transform, and analyze data to draw conclusions and make business decisions</li><li>Define a roadmap for, drive critical initiatives on, and enhance strategies for BLOC Responsible Lending Actions to reduce losses on the portfolio</li><li>Develop systems and processes for effective risk assessment of businesses through proactive gathering of financials &amp; re-underwriting</li><li>Monitor portfolio performance and conduct deep dives into delinquent accounts to identify improvement opportunities across the product lifecycle</li><li>Work closely with partners across various business units to implement changes on risk strategiesQualifications:</li><li>Education: a bachelor's or master’s degree in Statistics, Mathematics, Engineering, Finance/Economics or a related quantitative field is required; a master's degree is a plus</li><li>Experience: 2+ years of credit-related analytics experience, preferably in a risk management context</li><li>Relevant Knowledge: understanding of US consumer or commercial lending and credit risk management practices; experience with business loans, personal loans, mortgage lending, or credit cards is a plus; understanding of statistical concepts is a plus</li><li>Technical Skills: SQL is required; experience with spreadsheet and data analysis tools (preferably Microsoft Excel) is required; Python, R, or another language suited towards data analysis is a plus; experience with PowerBI is a plus</li><li>Soft Skills: ability to think logically, critically, and constructively about complex problems; clearly communicate findings; and propose solutions that address expressed needs. Excellent written and verbal communication skills for interaction with internal and external teams</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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