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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.JOB SUMMARY:Reporting to the American Express National Cyber Forensics &amp; Training Alliance (NCFTA) Program Manager, the Cybercrime Investigations Analyst is responsible for supporting worldwide cybercrime investigations into unlawful acts which may have been committed against our company and customers. The National Cyber Forensics and Training Alliance (NCFTA) is a non-profit partnership between industry, government, and academia for the sole purpose of cooperation to identify, mitigate, and disrupt cyber-crime.This role is located in Pittsburgh, PA to facilitate dialogue between member parties. The incumbent will support diverse criminal research projects, analysis and business responsibilities related to the cybercrime threat landscape. As a key liaison with international law enforcement and private sector partners, the incumbent will also be responsible for helping to reduce and control fraud losses and conducting external investigations into suspected crimes against American Express.Emphasis will be placed on routine and moderately complex cases involving cybercrime activity.ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>Conduct routine and moderately complex cybercrime investigations with minimal supervision.</li><li>Assist with highly complex cybercrime investigations involving organized and international criminal groups.</li><li>Conduct independent risk assessments of the cyber threat landscape and provide effective challenges to the current design of Global Security investigative and security methodologies.</li><li>Collect and compile evidence and document investigative activity in case management system.</li><li>Subject matter expertise in the areas of cyber threat intelligence, security and investigative operations, financial crimes, and other physical security domains as required.</li><li>Collaborate on fraud and cybercrime investigations with counterparts at other organizations.</li><li>Work with internal stakeholders to help American Express minimize risk and exposure to fraud, especially through online channels.</li><li>Build and maintain partnerships with key teams/functions within the company such as Global Security field offices, Fraud Risk Management, and Information Security.</li><li>Provide after-hours support, as needed.</li></ul>KNOWLEDGE / SKILLS:<ul><li>Possess an advanced level of understanding of investigative techniques, OSINT, and threat-based intelligence analysis and to detect and resolve threats, vulnerabilities, and other criminal activity.</li><li>Must have strong verbal and written communication skills, analytic writing, interpersonal collaborative skills, and the ability to communicate effectively.</li><li>Experience in data visualization, network analysis, and application of structured analytic techniques to generate and test hypotheses, assess cause and effect, challenge analysis, and support decision making. </li><li>Working knowledge in one or more of the following areas: federal law enforcement, law enforcement intelligence, cyber threat intelligence, external fraud investigations, or financial crimes investigations.&nbsp;</li><li>Possesses the ability to review information to determine its significance, how to action it, and ways to measure results.</li><li>Strong personal initiative, intellectually curious, and knowledgeable about local, regional, and world events.</li><li>Exceptional project management skills. Ability to coordinate several projects simultaneously and daily duties with minimal supervision.</li></ul>&nbsp;EXPERIENCE:<ul><li>Previous experience at US law enforcement, law enforcement intelligence, cyber threat intelligence, or financial intelligence preferred. </li><li>5+ years’ working in one or more areas of criminal justice, intelligence, information security, or financial crimes risk management related disciplines. </li></ul>&nbsp;EDUCATION / CERTIFICATIONS:<ul><li>Bachelor’s or other 4-year degree is required. Preferred fields of study include intelligence, data analysis, criminal justice, cybersecurity, international relations, or economics.</li><li>Certifications such as CFE, CAFP, CISSP are a plus.</li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Cybercrime Investigations Analyst

Executive Director Nationalities Services CenterPhiladelphia, PATHE SEARCHThe&nbsp;<a href="https://nscphila.org/" target="_blank">Nationalities Service Center (NSC)</a> seeks a dynamic and visionary leader to serve as its next Executive Director. Recognized as one of the leading immigrant and refugee resettlement agencies in Pennsylvania, NSC has spent the last 100 years committed to assisting its clients with building a solid foundation for a self-sustaining and dignified future. Through comprehensive services and support, including legal protections, health and wellness, education, and language services, NSC empowers immigrants and refugees to thrive and pursue a just future.&nbsp;NSC is committed to serving as an important resource for the migrant communities of Philadelphia. NSC delivers life-changing work every day, providing critical support to communities that have been increasingly targeted over the last decade. Growing attacks on migrant communities across the globe present an unprecedented opportunity for NSC to continue centering the voices of immigrants and refugees to drive meaningful change. The next Executive Director will play a pivotal role in balancing the fortification of the agency's internal infrastructure and culture while working externally to elevate NSC's profile on a local and national stage. This leader will need to ensure that NSC remains both a beacon of hope for its clients and a leading advocate for systemic change.Having recently turned 100 years old, NSC offers a breadth and depth of professional services to deliver a comprehensive experience for its clients, including early pathways to stability and long-term economic mobility.&nbsp;Whether resettling refugees from global crises in Syria, Afghanistan, and Ukraine or responding to local challenges such as the COVID-19 pandemic, NSC has proven to be a resilient and trusted resource for those in need in times of crisis. The organization's inclusive, one-stop model ensures that every client receives the support they need to build a self-sustaining, dignified future. As an integral part of the Philadelphia community, NSC continues to be a leader in immigrant and refugee services, and it remains steadfast in its mission to assist immigrants and refugees in creating strong, lasting foundations for their future.&nbsp;NSC has seen exponential growth across the number of clients served and services offered, and the workforce has increased to support client demands with 5,000 clients, 134 employees, and over 300 volunteers. The next Executive Director will lead NSC into its second century of serving those fleeing homes they never wanted to leave in search of safety, security, and community. As such, the ideal candidate will have a demonstrated commitment to the pursuit of a fair and just pathway for immigrants seeking to enter the United States in pursuit of a better life. Through thoughtful, communicative, and strategic leadership, the Executive Director will cultivate and sustain trusted, collaborative relationships with various local and federal constituencies to ensure that the diverse needs and concerns of NSC clients are accurately represented. Furthermore, the Executive Director will provide direction to staff, value their expertise, and nurture their well-being. &nbsp;TO APPLYNSC has retained Isaacson, Miller, a national executive search firm, to assist in this search. All inquiries, nominations, and applications should be directed to the search team confidently at the link below. Please include a CV/resume and a two-to-three-page letter of interest responding to the opportunities and challenges outlined above.Tiffany Weber (she/her), Search Lead | Managing AssociateKaren Avery (she/her), PartnerQuizayra Gonzalez (she/her), Senior Associate<a href="https://www.imsearch.com/open-searches/nationalities-services-center/executive-director" target="_blank">https://www.imsearch.com/open-searches/nationalities-services-center/executive-director</a>Applicants with lived experience within any of our program areas, as well as Black, Indigenous, and other people of color, are strongly encouraged to apply.&nbsp;NSC's policy is to provide equal employment opportunities to all Applicants (including Employees) regardless of race, ethnicity, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, national origin, age, abilities/disabilities, neurotypicality, socioeconomic status, veteran status, marital status, prior convictions, or any other protected classifications under federal, state, or local law.

Executive Director  Nationalities Services Center

<h2>Company Description</h2>PDC Machines, LLC is the world leading manufacturer of diaphragm compression systems and hydrogen refueling solutions.&nbsp; We are driving the global hydrogen energy ecosystem by providing cutting-edge hydrogen compression technology that enables consumers, industries, and companies to abandon gasoline engines in favor of zero-emission fuel cells.&nbsp;&nbsp;&nbsp;&nbsp;Our mission is to lead the world’s advance to clean energy, and to progress the role of hydrogen in the energy transition. Our purpose is to have a positive lasting impact on the world, and we’re making it happen – for our community, for our planet, and for generations to come.&nbsp;&nbsp;Since 1977, PDC’s compressors have been the preferred choice of industrial gas companies for use in specialty gas, oil &amp; gas, chemical, petrochemical, research, and renewable energy. Over the last 20 years we have shifted our focus to hydrogen energy as a fuel of the future. Today we are a key supplier of state-of-the-art solutions for both industrial gas and renewable energy companies.&nbsp;&nbsp;With sales and service offices in the US, China, Japan, South Korea, Germany, and Australia, PDC provides world-class support. Our compressors are backed by a US-based team of factory service technicians, engineers, and a global support network to ensure maximum compressor uptime.&nbsp;<h2>Job Description</h2>The Applications Engineer is responsible for all aspects of the inquiry-to-order (ITO) processes and works closely with global sales, engineering, manufacturing, finance, and product teams to translate customer requirements into competitive offerings and achieve &nbsp;sales booking targets. &nbsp;&nbsp;The position is located in Souderton, PA and reports to the Director of Global Sales.The candidate should have strong technical and commercial acumen, a relentless desire to win and satisfy customer needs, a strong sense of ownership, a work process/continuous improvement mindset, and ability to work in a fast-paced technical and commercial environment in an organized manner.Responsibilities<ul><li>Working with the Salesperson assigned to a customer account, obtain and understand customer technical and commercial requirements and define a bid approach for each opportunity.&nbsp; Clarify requirements with key customer contacts such as process, machinery, procurement, and project stakeholders.</li><li>Perform sizing and selection of the appropriate diaphragm compression systems and options that maximize the competitive position.&nbsp; Collaborate with Engineering and Product teams where there is risk or product gaps that need to be mitigated.</li><li>Review customer and regional specifications and standards (IEC, ATEX, CE, etc) and create appropriate compliance, exception, deviation, and clarification summaries.&nbsp; Strive to create and reuse standardized compliance options for future reuse for repeat regions and customers.</li><li>Create detailed costing that considers scope of equipment, specifications, quality of bills of materials, escalation, technical and execution risk, scope uncertainty, bid quality, etc.&nbsp;</li><li>Develop lead time estimates and execution plans that incorporate bidding requirements, assumptions, and value improvement opportunities and mitigate schedule risk.</li><li>Working with the Salesperson, work up priced commercial proposals that meet margin expectations and maximize chances to win.&nbsp; Perform project cash flow analysis if required.&nbsp; Submit for necessary approvals as required.</li><li>Working with Salesperson, develop proposal to send to customer that compiles proposed scope, pricing, delivery, options summaries, performance, aftermarket parts and service options, etc.&nbsp; Incorporate analysis of total cost of ownership and other differentiation and competitive positioning to ensure value proposition to customer is clear.</li><li>Use Salesforce CRM to track all bidding opportunities, and status of bid submittals.&nbsp; In collaboration with Sales team, maintain a forecast of bookings, revenue, and associated hours and material for sales and operation planning (S&amp;OP).</li><li>Develop and maintain budgetary pricing sheets, pricing reference standards, and underlying costed reference bills of material and execution taxonomies.&nbsp; Collaborate with Finance, Engineering, and Manufacturing to ensure they are accurate and competitive.</li><li>Compile bidding lessons-learned/ closed lost reports, and other relevant market intel, and provide any insights for the benefit of the Product and Sales teams to drive competitive improvements.</li><li>When customers place orders, manage the order acknowledgment and project kickoff process.</li><li>Maintain and improve work processes, procedures, tools, and templates relating to the inquiry-to-order (ITO) work processes, and monitor and report out key performance metrics such as bid cycle time, effort, bid win rates, etc.</li><li>The candidate will be cross-trained on how to create aftermarket parts and service offerings to support not only new equipment bids but also to help balance bidding workload between aftermarket and new equipment teams.</li></ul><h2>Qualifications</h2><ul><li>BS Engineering (Mechanical, Chemical, other) or equivalent.</li><li>3+ years of technical application engineering experience ideally in industrial machinery and hydrogen mobility spaces.</li><li>Highly organized, detail-oriented, independent, self-starter.&nbsp; Capable of managing multiple opportunities in various stages and ranges of complexity with sales cycles typically from 6-24 months with multiple touch points with stakeholders along that timescale.&nbsp;</li><li>Outstanding written, verbal, and presentation skills. &nbsp;Ability to create compelling proposals and present solutions to customers at a technical level is critical.&nbsp;&nbsp;</li><li>Proficiency in Salesforce or similar CRM, MS Office and ability to parse and analyze data efficiency.</li><li>Ability to travel up to 25% to meet customers and PDC functions and support the sales team.</li><li>Flexibility of working hours. There are some territories that won’t align with local time zone that will require meetings outside of typical business hours.&nbsp;</li></ul><h2>Additional Information</h2>All your information will be kept confidential according to EEO guidelines.PDC Machines is an Equal Opportunity/ Affirmative Action employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.&nbsp;If you have a disability and need a reasonable accommodation, please contact the Senior Director of Human Resources at 267-609-5414 or <a href="mailto:Hr@pdcmachines.com" target="_blank">Hr@pdcmachines.com</a>. PDC Machines is committed to the full inclusion of all qualified individuals.&nbsp;

Applications Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the Philadelphia International Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:· Welcoming and providing access to our Card Members upon arrival at reception· Being accountable and taking ownership of the customer’s experience from beginning to end· Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer· Employing the Customer First philosophy in meeting customers’ needs and expectations· Providing concierge and lifestyle recommendation· Providing travel consultation and minimal reservation assistance· Accommodating needs of our Card Members, by partnering with our food and beverage lounge partnersLounge Hours of operation are from&nbsp;05:30AM – 9:00PM&nbsp;Monday -Sunday. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:· Minimum of 1 year recent experience servicing premium customers· Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus)· Passion for servicing customers with proactive solutions· Exceptional communication skills, delighting the customer with every single interaction· The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received· Must exhibit the utmost professionalism and maintain a positive attitude in all interactions· The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment· Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do· Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment· Ability to utilize and switch from multiple technology platforms with ease· Adapt to an ever changing environment and being resilient· Ability to work flexible shifts including nights, weekends, and holidays is essential· Light to moderate lifting may be required for certain job tasks.Salary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

4 Jobs in Pennsylvania