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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Individuals that have a winning attitude, coupled with demonstrated success in customer service, relationship building talents and with an excellent aptitude to position and sell products are the only candidates that need apply. American Express has the best payment products in the world, and we are looking for the few individuals that possess the skills to serve the best customers in the world, ours. As the face and voice of the American Express brand you will make a meaningful difference in the lives of our customers and grow your career. Our unique servicing philosophy, puts your passion to serve and your drive to match customer needs with products at the center of every customer interaction, creating an opportunity to deliver unique value to our American Express Small Business Services (SBS) Customers.&nbsp;If you possess the above experience, skills and share our values of providing remarkable experience for customers and selling products to meet the needs of our clients then we look forward to receiving your application and speaking with you.What would you do every day as a Customer Care Professional?<ul><li>Service inbound calls while engaging and consulting with small business owners and decision makers, learn about their needs and recommend the right American Express SBS products</li><li>Deliver high levels of product and service knowledge to clearly communicate appropriate product features, benefit and other elements of American Express Small Business Services</li><li>Continuously improve on key selling skills, including building rapport, understanding customer needs, handling objections and closing sales</li><li>Provide extraordinary customer care by responding to questions concerning accounts in a fast paced, structured customer care environment</li><li>Document necessary account information according to established policies and procedures</li><li>Integrity: Adhere to all Regulatory and Compliance guidelines related to servicing and sales practices</li></ul>Qualifications:<ul><li>Customer service experience (two years+) with a passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and strong written and verbal communication.</li><li>Proven success in a customer service and sales environment (two years+)</li><li>Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment</li><li>Experience owning or working in a small business is a plus</li><li>High school diploma or equivalent required. Bachelor's degree preferred; Education benefits available</li></ul>The hours of operation for this position are Monday-Friday - 7:00-10:00 EST, Saturday - 7:00-6:00 ESTThe tentative start date for this position will be February 16, 2026.&nbsp;&nbsp;After the 90-day training commitment, shift hours will be made available.&nbsp;Work at Home Requirements:<ul><li>Current minimum speed requirements are 25 mbps download x 5 mbps upload speeds, preferably thorough broadband cable or fiber optic services (WiFi, Satellite, or DSL is not permitted.)</li><li>A secure home office, located at your confirmed address of residence, free from background noise and other distractions</li></ul>Salary Range: $20.00 to $21.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Hybrid Customer Care Professional - Small Business Services - Phoenix, AZ

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Account Protection Specialist is responsible for utilizing fraud management techniques/tools while reviewing existing Consumer and/or business accounts to identify possible fraudulent activity and minimize the potential loss to American Express by gathering and analyzing pertinent data to determine the appropriate course of action. The Account Protection Specialist will be responsible for handling inbound/outbound calls on accounts while maintaining a professional working relationship between American Express and the customer.Minimum Qualifications:<ul><li>Two or more years of Customer Service experience in a call center environment&nbsp;&nbsp;</li><li>Ability to work in a fast-paced call center environment, balancing the need to support inbound and outbound call volume while meeting production and quality goals&nbsp;</li><li>Passion for servicing clients with proactive solutions that grow relationships by demonstrating proven relationship building, negotiation and problem solving&nbsp;</li><li>Proven analytical skills with the ability to process large amounts of information in a short amount of time and articulate a workable solution to the customer&nbsp;</li><li>Above average PC skills in Microsoft Word, Excel, PowerPoint, and Outlook&nbsp;with a solid working knowledge of current Internet technology and the ability to research information for business related purposes&nbsp;</li><li>Ability to navigate in multiple computer systems while interacting with the customer simultaneously&nbsp;</li><li>Proven strength when assessing the short and long-term effect that all decisions have on constituents and day to day business processes&nbsp;</li><li>Must be able to effectively listen to the customer, make a connection, acknowledge and emphasize when appropriate&nbsp;</li><li>Must be comfortable making decisions and recommendations in unclear circumstances and be able to manage multiple tasks effectively while progressing through work concurrently&nbsp;</li><li>Resilient with the desire to continually improve personal performance, customer satisfaction and business brand, and demonstrated patience and ability to solve customer concerns&nbsp;</li><li>Strong time management skills and the ability to work under pressure and with limited supervision&nbsp;</li><li>Must have the ability to use good, sound judgment in decision making and the ability to effectively manage change and remain calm in stressful situations&nbsp;</li></ul>Preferred Qualifications:<ul><li>Fraud experience preferred</li></ul>The hours of operation are seven (7) days a week from 8:00am -12:00am EST&nbsp;including holidays&nbsp;This is a full-time opportunity where candidates must be flexible to work any shift during business hours.Salary Range: $20.00 to $22.60 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

HYBRID Account ProtectionSpecialistT3

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day – from curating a unique travel or lifestyle experience to helping them with their everyday needs. And you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually &nbsp; &nbsp;Your duties may include but are not limited to:<ul><li>&nbsp; &nbsp; &nbsp;Deliver world-class customer service, by explaining our related benefits and responding&nbsp;to customer inquiries and&nbsp; &nbsp;concerns over the phone</li><li>&nbsp; &nbsp; &nbsp; Establish a good liaison with our client's customers while providing quotes or enrolling in various products</li><li>&nbsp; &nbsp; &nbsp; Document necessary information, such as claim details, customer’s change of details, and other pertinent information</li><li>&nbsp; &nbsp; &nbsp;Build meaningful relationships with our customers through a customer first approach, which would entail understanding&nbsp; their situation and needs, answering questions, and ensuring each customer knows American Express has their back.</li><li>&nbsp; &nbsp; Enhance our customers’ experience through personalized service, active listening and effective problem solving, while consistently treating customers with a high level of respect</li><li>&nbsp; &nbsp; &nbsp; Follow underwriting, Compliance and Regulatory requirements and corporate policies</li><li>&nbsp; &nbsp; Track and monitor personal results to meet key performance goals to achieve productivity goals and comply with all&nbsp; &nbsp;regulatory requirements</li><li>&nbsp; &nbsp; &nbsp;Navigate computer systems and applications to service our customers, and enable them to get the most from our online platform</li><li>&nbsp; &nbsp; &nbsp; Manage other production related activities, such as complaints and escalations</li><li>&nbsp; &nbsp; &nbsp; Handle inbound calls for multiple products with no prospecting or cold calling</li><li>&nbsp; &nbsp; &nbsp; Complete mandatory licensure continuing education and other training sessions as appropriate</li><li>&nbsp; &nbsp; &nbsp; Remain positioned and well informed of changes implemented that affect your work&nbsp;</li></ul>Skills/Qualifications:&nbsp; &nbsp;&nbsp;<ul><li>Florida applicants must possess a Resident General Lines Producer insurance license (2-20) OR have an active, Resident Personal Lines license (20-44) for 1+ years</li><li>Arizona applicants must possess Resident Producer Property and Casualty as well as Accident and Health licenses.</li><li>Ability to become appointed/licensed as a non-resident agent in all applicable states</li><li>English language fluency required</li><li>High school diploma or GED</li><li>Solid computer, grammar, and multi-tasking skills</li><li>Relationship builder who has passion for delivering exceptional service</li><li>Excellent verbal, written and interpersonal communication skills&nbsp;Strong customer service skills and the ability to de-escalate customer situations</li><li>Demonstrates personal excellence by remaining positive in difficult situations</li><li>Self-confident, optimistic and supports a team environment</li><li>Critical, analytical, and forward thinking when problem-solving, and must possess exceptional time management, organizational, and active listening skills</li><li>Quick learner, who possesses the ability and resiliency to work in a fast-paced and dynamic environment, where multi-tasking, changing priorities, and use of multiple systems is part of the daily expectations</li><li>Ability to demonstrate initiative with minimal supervision to drive results</li><li>Superior level of accuracy and attention to detail</li><li>Strong proficiency in PC skills, including MS Word and Excel</li><li>Must be flexible to work any schedule/hours within the hours of operation, to support our servicing levels:</li></ul>o&nbsp;&nbsp; Monday-Friday: 8:00am – 9:00pm ETo&nbsp;&nbsp; Saturday-Sunday:10:00am-6:30pmETJo AAC:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Primary Location: Sunrise Florida / Phoenix, AZ&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organization: Global Services·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Schedule: &nbsp;Full-time·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Job Band 25Salary Range: $20.00 to $38.45 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

AAC Enrollment Licensed Producer - Hybrid - PHX, AZ / Sunrise, FL

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. Reporting to the Deputy Agency Chief Contracting Officer, with latitude for independent initiative and decision making, performs work of moderate difficulty in purchasing goods, services and/or construction, and in processing procurement documents and contracts. The Senior Contract Specialist duties will include but are not limited to: -Perform contract management and compliance/performance monitoring duties and ensure work is performed in a timely manner and in compliance with applicable federal, state, and local regulations. Contract management and compliance monitoring duties include, but are not limited to, perform/supervise financial tasks in Agency and City systems, perform/supervise solicitation and contract procurement tasks in Agency and City systems, perform/supervise risk assessments, develop/perform/supervise provider trainings, draft/implement/monitor corrective action plans, and evaluate, document and report provider performance in Agency and City systems; -Provide coaching and supervision to direct reports. Monitor, analyze, and report on all aspects of the work, including but not limited to, procurement workflow, budget utilization, vendor compliance, trends, and contractual performance. Participate/supervise in the collection, quality assurance, retention, analysis, interpretation, and presentation of data; -Serve as a liaison to the Agency’s program support divisions, including the Agency’s Chief Contracting Office (ACCO), Management &amp; Budget Office, the Office of Legal Matters by answering questions clarifying programmatic and funding requirements related to complex contracting and fiscal actions, to ensure compliance with NYC Procurement Policy Board Rules and Agency procedures to facilitate the timely delivery of contracted goods and services; -Perform risk assessments and reviews. Summarize and report any problems or potential areas of concern. Develop, communicate, and monitor internal/contractor corrective action plans and/or enhance reviews. Attend meetings, trainings, conferences, and workshops as directed -Perform and ensure that special projects are completed as assigned. HOURS/SHIFT Day - Due to the necessary duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY TO APPLY Please go to <a href="http://www.cityjobs/jobs/search" target="_blank">www.cityjobs/jobs/search</a> and search for Job ID# 713708 Only permanent employees in the title and those that are reachable on the current civil service list are eligible to apply. * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program. OTI participates in E-Verify ADM PROC ANAL-NM FRM M1-3 - 8297A<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college and four years of full-time satisfactory professional experience in purchasing, procurement, contract administration or a related field, at least eighteen months of which must have been in an administrative, managerial or executive capacity or supervising professional personnel performing duties in one or more of the above fields; or 2. A combination of education and/or experience equivalent to "1" above. However, all candidates must have the eighteen months of administrative, managerial, executive or supervisory experience described in "1" above. Possession of an acceptable professional procurement certification may be substituted for up to one year of the experience described in "1" above. However, all candidates must have the eighteen months of administrative, managerial, executive or supervisory experience described in""1" above.<h4>Preferred Skills</h4> The preferred candidate should possess the following: Advanced proficiency and knowledge of various systems such as PassPort minimum of 5 years’ experience with Financial Management System (FMS), Microsoft Office applications minimum 5 years’ experience with fiscal-related activities and contract management management experience including delegation, oversight of deadlines and operational systems, including staff supervision ability to assess impact of policies and procedures and plan proactively to ensure systems can efficiently support initiatives strong communication skills and staff training <h4>55a Program</h4> This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Office of Technology & Innovation (OTI)

Senior Contract Specialist

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. Under general supervision, with latitude for independent initiative and decision making, performs work of moderate difficulty in purchasing goods, services and/or construction, and in processing procurement documents and contracts. Duties will include but are not limited to: - Prepare, review, and evaluate solicitation documents to ensure conformity to agency requirements and citywide standards and work with the program end users to develop solicitation requirements. - Prepare Pre- Solution Pre-Solicitation review, Recommendation for Award, Reasonable Price and Responsibility Determinations and other documentation required by the NYC to support the procurement and contract award process. - Oversee and manage pre-solicitation review activities. - Inform and assist vendors to register into Payee Information Portal (PIP) and Passport for Vendor payments and commodity codes. - Evaluate solicitation documents and work with the program end users to develop solicitation requirements. - Examines bid samples to determine compliance with specifications or bid standards. - Makes determinations for the most reasonable price in relation to market conditions. - Make recommendations for small purchase awards, modifications, emergency purchases and extensions of time to contracts, as assigned. - Consult with and advise program personnel on issues relating to procurement actions. - Analyzes vendors past performance, financial status, and other factors to determine vendor responsibility. - Participate in the implementation of procedures for procurement activities. - Ensure compliance with the requirements for program evaluations of vendor performance. - Utilize software application, in addition to electronic and online databases to monitor procurement processing, as assigned. - Ensure compliance with Federal, State, local regulations, and laws for grant funding, MWBE’s or capital funding. - Inform and assist vendors to register into Payee Information Portal (PIP) and Passport for Vendor payments and commodity codes. - Carry out all procurement activities in full compliance with NYC PPB Rules and Laws and in accordance with procedures established. - Research and identify goods required to be obtained through the Preferred Source method. - Conduct open market research. - Solicit vendors’ information through Small Business Services, via online portal, to obtain a minimum of three (3) informal solicitations and verify vendors’ information. - Collaborate with vendors, programs, fiscal staff, and oversight agencies to address any procurement related issues to ensure prompt payment. - Perform data entry for submission of direct orders to Division of Municipal Supply Services. - Performs special projects and related work as required. HOURS/SHIFT Day - Due to the necessary duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY TO APPLY Please go to <a href="http://www.cityjobs/jobs/search" target="_blank">www.cityjobs/jobs/search</a> and search for Job ID# 713657 Only permanent employees in the title and those that are reachable on the current civil service list are eligible to apply. * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program. OTI participates in E-Verify ADM PROC ANAL-NM FRM M1-3 - 8297A<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college and four years of full-time satisfactory professional experience in purchasing, procurement, contract administration or a related field, at least eighteen months of which must have been in an administrative, managerial or executive capacity or supervising professional personnel performing duties in one or more of the above fields; or 2. A combination of education and/or experience equivalent to "1" above. However, all candidates must have the eighteen months of administrative, managerial, executive or supervisory experience described in "1" above. Possession of an acceptable professional procurement certification may be substituted for up to one year of the experience described in "1" above. However, all candidates must have the eighteen months of administrative, managerial, executive or supervisory experience described in""1" above.<h4>Preferred Skills</h4> The preferred candidate should possess the following: Advanced proficiency and knowledge of various systems such as PassPort minimum of 5 years’ experience with Financial Management System (FMS), Microsoft Office applications minimum 5 years’ experience with fiscal-related activities and contract management ability to assess impact of policies and procedures and plan proactively to ensure systems can efficiently support initiatives strong communication skills and staff training. <h4>55a Program</h4> This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

5 Contract Jobs in United States