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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations.If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey!FocusContributes to analysis of business, application, and technical infrastructure requirements of the Meeting Technology Team. Supports the design, build, improvement and integration of infrastructure required to support the Meeting Tech business portfolio or infrastructure platform in terms of robustness, scalability, availability and efficiency. Supports initiatives that deliver workable end-to-end infrastructure solutions that enforce to Technology standards.Key Responsibilities<ul><li>Performs core technical aspects to supports infrastructure implementations, deployments and technologies related to Cisco Cloud Collaboration Technologies, MSFT Teams and Zoom.</li><li>Responsibilities include: AV design, Problem management, Incident management, and Change Management</li><li>Creates accurate project specifications</li><li>Drive proof of concepts to test new capabilities and technologies</li><li>Management and coordination of vendor and third-party escalation support</li><li>Provide technical input to create, maintain and implement content and standards</li><li>Works on prioritized/assigned features for ongoing sprints</li></ul>Education &amp; Experience<ul><li>Up to 4 years of experience with systems analysis/programming, incorporating: design methodology, Infrastructure operations support or engineering</li><li>Experience with a Cisco Cloud Collaboration tools and VoIP Protocols</li><li>Bachelor’s Degree in computer science, computer engineering, or related field required</li></ul>Knowledge/Skills<ul><li>Specific technical knowledge in one or more of the following areas:</li><li>Cisco Cloud Collaboration Technologies:</li><li>Hybrid Calendar</li><li>WebEx App formerly known as " WebEx Teams "</li><li>Video Conferencing (Cisco TelePresence)</li><li>Room OS 11</li><li>Cloud Calling</li><li>Control Hub Administration</li><li>Site Service Administration</li><li>Jabber</li><li>VoIP Protocols such as SIP, MGCP, SCCP and H.323</li><li>Video Devices ie. Cisco Room Series, Desk Pro</li><li>Microsoft Exchange / Active Directory / Outlook</li><li>Analytical skills and technical knowledge to take on service problems of moderate to high complexity</li><li>Able to decipher VoIP, Video and Webex topologies</li><li>Q-SYS experience and training</li></ul>Technology Core Competencies<ul><li>Adaptive Communication</li><li>Agile Practices</li><li>Industry and Company Knowledge</li><li>Organizational Change Management</li><li>Technical Acumen</li><li>Technology Industry Trends</li></ul>This role is hybrid and will require at least 3 days/week in the Phoenix office.Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Infrastructure Engineer II - Digital Workplace

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences - from payments to rewards to servicing - that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. &nbsp;The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.You’ll be part of the Mobile Engineering team whose mission is to be essential in our customers’ digital lives by providing value, convenience, and delight wherever they are. You will be responsible for leading a team of mobile engineers building mobile applications that will be used by tens of millions of American Express Customers around the world.We are looking for a Senior Engineering Manager, Mobile to drive the delivery of new mobile features (iOS and Android), capabilities and advancement of mobile platform via innovative mobile technology tools and practices for the American Express global membership mobile app.We are looking for someone with strong technical skills for mobile app development (iOS and Android), sense for creativity and passion for building beautiful mobile apps. You should enjoy solving complex technical problems and working with newer technologies. Also, you&nbsp;should be a huge advocate for building amazing user experiences, beautiful code and craftsmanship.You should have expertise building mobile apps using modern software development methodologies and be able to dive deep and rapidly iterate on ideas despite ambiguity. You will be working in a fast-paced environment with the stability of working for a Fortune 100 company. This leader will encompass a unique blend of strong leadership and an in-depth engineering skillset especially with modern application development technologies for building high quality and delightful mobile experiences.Responsibilities<ul><li>Work with a team of highly talented mobile engineers to build and deliver the mobile roadmap in the areas pertaining to redesign of enterprise mobile app, new information architecture, native design language, consistent mobile UI patterns, building scalable mobile search and many other features to bring the customer experiences&nbsp;to life via the mobile app</li><li>Provide strategic direction and oversight of the right iOS/Android architectural patterns and design standards implemented by platform leads and senior engineers to ensure scalability and robustness.</li><li>Work with mobile product development closely to understand the product and customer needs; and enable the product and customer vision for the company</li><li>Contribute to advance the mobile platform to improve developer efficiency</li><li>Responsible for the people management of a co-located and remote engineering teams</li><li>Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics</li><li>Recruit best in class and diverse mobile talent from the industry</li><li>Drive innovation within a fast-paced agile environment</li><li>Engage in hands on design and ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product roadmaps.</li><li>Collaborate with a wide variety of stakeholders within business and technology teams to drive change required to execute product roadmaps</li><li>Coach, guide and promote creation of high quality, clearly documented, and compliant deliverables across engineering teams</li><li>Collaborate within and across business units to prioritize, plan, and execute the development schedule for major product releases</li></ul>Minimum Qualifications<ul><li>Solid experience building and leading native Mobile App development (iOS / Android)</li><li>Mobile UI/UX experience using Apple’s Human Interface Design and Google Material Design</li><li>Experience building out consumer-facing products and platforms for mobile apps with high performance, availability and high scalability</li><li>Experience managing software engineering teams designing and building software products in a fast-paced, complex and dynamic software development environment</li><li>Extensive hands-on experience building and managing the development of complex, large scale applications and products that require a deep understanding of application logic and dependencies</li><li>Experience being a people leader, coaching, mentoring and guiding for highly talented technical teams</li><li>Experience attracting, hiring retaining and leading top engineering talent</li><li>Experience with Agile, Scrum or other rapid application development methodologies is required</li><li>University Degree in computer science, or engineering-related field required </li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Manager-Mobile Engineering - USCDT

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences - from payments to rewards to servicing - that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. &nbsp;The Enterprise CRM Solutions team was created in 2024 as part of the company’s Framework for Winning. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency. The Enterprise Customer Relationship Management Solutions (ECRMS) team creates solutions for the Sales and Customer Domain via respective platforms by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for Sales, Account Development, and Marketers across the Enterprise.As a Salesforce Engineer, you will design, implement, and deploy Salesforce solutions to a wide variety of clients at the enterprise level. You will develop Salesforce solutions spanning across larger, cross-platform sales projects and/or co-owns the entire project/solution design in those instances where Salesforce is implementedOur Salesforce practice values teamwork, quality work, innovation, and customer success. Our team is composed of people who are passionate about Salesforce, delivering on-time, exceeding expectations, and ensuring success for our clients. We are looking for those who share our passion and the desire to work with the best and brightest. Come build with us!RESPONSIBILITIES:Our teams create solutions on the Salesforce platform by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for 20K + Sales, CRM, and Marketers across the Enterprise. We are looking for a Salesforce engineer with a strong foundation, which you can demonstrate through a combination of formal education, self-learning, own projects or a formal working experience. If you are not willing to learn and write code, then this is not the job for you. •&nbsp; Develop and implement Salesforce declarative solutions, customizations, applications, extensions and integrations to deliver solutions that impact multiple platforms and products •&nbsp; Develop and improve our CI/CD workflow tools and processes •&nbsp; Perform ongoing refactoring of code, utilize visualization and other techniques to fast-track concepts, and deliver continuous improvement •&nbsp; Promote inner sourcing •&nbsp; Ability to communicate and interact effectively with people of all ages and diverse backgrounds •&nbsp; Ability to analyze business requirements and architect/estimate solutions at various scales •&nbsp; Learn new technologies and drive opportunities for adoption •&nbsp; Coordinate and lead the entire solution cycle through close collaboration with product partners and engineering teams in our ecosystem •&nbsp; Facilitate discussions to identify alternative or different approaches to solve problems, break down barriers and drive resolution of conflicts to ensure productivity of the teamQualifications: •&nbsp; BS degree or higher in computer science or related field •&nbsp; 3+ years of experience in software engineering •&nbsp; 3+ years of Salesforce Developer Experience •&nbsp; 3+ years of experience on an agile development team using a Salesforce technologies (Apex/Java/C#/Scala/Python/Go) •&nbsp; Experience in participating discovery, definition and solutioning of complex requirements for a minimum of 6 cloud engagements •&nbsp; Multiple Salesforce implementations (1+ preferred) •&nbsp; Strong knowledge and prior experience in implementing Sales cloud, Service cloud and SFDX •&nbsp; Experience implementing 1+ customer community and 1+ partner community •&nbsp; Hands on Experience in Apex, Lightning Web Components, JavaScript, JavaScript based frameworks like React/Angular, and UI Frameworks •&nbsp; Strong knowledge of Application, data security and finance related compliance standards •&nbsp; Strong knowledge of microservices, Function as a Service, RESTful API development •&nbsp; Enterprise scale engineering experience (Industry standard build/test/deploy tools, e.g., Git, Bitbucket, SVN, Stack overflow, Jenkins, Maven, XLR, Jacoco, JMeter, Copado, Circle ci) •&nbsp; Salesforce Platform App Builder, Salesforce Admin, Salesforce Developer, Sales Cloud consultant certifications are a mustCertifications (Must Have):<ul><li>Salesforce &nbsp;Admin</li><li>Salesforce Platform App Builder</li><li>Salesforce Certified Platform Developer</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Salesforce Engineer II

American Express is on an exciting cloud transformation journey driven today by a successful, high-energy, delivery-focused team that enables our vision of “security-as-code” and integrations across a diverse set of teams and tools to ensure public cloud security equivalency with on-premises security capabilities, methods, and processes for all cloud service models (IaaS, PaaS, SaaS) and workloads.The Cybersecurity Engineering Manager will be part of the Cloud Security Strategy &amp; Governance organization, which ensures public cloud environments achieve parity with on-premises security capabilities and controls across all service models (IaaS, PaaS, SaaS) and workloads.Join a team that is shaping the future of secure cloud adoption across one of the world’s most trusted financial institutions. You’ll have the opportunity to contribute to a major enterprise cloud transformation, gain exposure to cutting-edge technologies, and make a measurable impact on the company’s cybersecurity posture.This individual contributor role is central to driving visibility and governance across our cloud security program. The successful candidate will lead reporting for program performance and metrics, own and operate the Cloud Service Certification Program, and continuously identify and implement improvements to accelerate outcomes and enhance compliance.This position requires a proactive, detail-oriented professional who can manage multiple initiatives simultaneously, work across teams, and maintain a strong focus on execution and outcomes in a fast-paced environment.Key Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Program Reporting &amp; Governance: Develop, maintain, and deliver centralized program reports and dashboards that capture key metrics, risks, and progress across the Cloud Security Strategy &amp; Governance portfolio.<ul><li>Service Certification Program Ownership: Lead the end-to-end Cloud Service Certification process, including planning, execution, stakeholder engagement, and continuous improvement of frameworks, documentation, and outcomes.</li><li>Process Improvement &amp; Acceleration: Identify opportunities to streamline governance and certification processes to drive faster, more effective security adoption and compliance.</li><li>Collaboration &amp; Stakeholder Engagement: Partner with Cloud Engineering, Cloud Operations, and other Information Security teams to ensure consistent, risk-based execution and reporting across all cloud security initiatives.</li><li>Audit &amp; Compliance Support: Support internal and external audits, maintaining high standards of compliance with Amex policies, frameworks, and regulatory requirements.</li><li>Risk Measurement &amp; Reporting: Support the development and enhancement of metrics, scorecards, and other reporting mechanisms to provide clear visibility into control performance, cloud risk posture, and remediation progress.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in Computer Science, Business Management, or a related field (or equivalent experience).</li><li>Minimum 2 years of experience in Information Security or Cloud.</li><li>Minimum 4 years of overall project or program management experience, preferably within cybersecurity, cloud, or technology governance.</li><li>Strong understanding of cloud security principles, frameworks (e.g., CIS Benchmarks, Cloud Control Matrix), and governance best practices.</li></ul>Preferred Qualifications:<ul><li>Experience working in Agile environments or with enterprise-scale cloud programs.</li><li>Familiarity with major cloud service providers (AWS, Azure, GCP) and their native security controls.</li><li>Professional certifications such as CISM, CISSP, or AWS/Azure security certifications (optional but beneficial).</li><li>Demonstrated ability to manage multiple initiatives and produce high-quality deliverables under tight deadlines.</li><li>Excellent communication and stakeholder management skills, with a proven ability to engage across technical and non-technical audiences.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Cybersecurity Engineering Manager - Cloud Security Strategy & Governance - Reporting

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?We’re looking for a Senior Infrastructure Engineer who thrives at the intersection of technology, innovation, and large-scale infrastructure transformation. In this role, you’ll lead a multi-year program to design, build, and modernize a next-generation data center and hybrid cloud ecosystem. You’ll collaborate across engineering, platform, and operations teams to drive modernization, automation, and the adoption of cutting-edge infrastructure technologies that power enterprise-scale systems.Key Responsibilities<ul><li>Lead Modern Infrastructure Programs: Drive the technical strategy and execution for a multi-year initiative to design and deliver a next-gen data center and supporting hybrid infrastructure.</li><li>Cloud &amp; Data Center Migrations: Architect and implement migration strategies across platforms, ensuring scalability, resilience, and zero-downtime transitions.</li><li>Technology Roadmapping: Partner with cross-functional teams and external technology partners to define the future state of applications, platforms, and hardware. Build and maintain detailed migration and uplift roadmaps.</li><li>Automation &amp; Infrastructure as Code: Engineer automation solutions for provisioning, monitoring, and lifecycle management using tools such as Python, PowerShell, Ansible, or Terraform.</li><li>Operational Excellence: Establish governance, documentation, and reliability engineering practices to ensure systems are production-ready and operationally efficient.</li><li>Innovation &amp; Emerging Tech: Evaluate and integrate emerging technologies — including AI-driven operations, containerization, and software-defined infrastructure — to enhance scalability and performance.</li><li>Cross-Team Collaboration: Work closely with engineering, DevOps, and product teams to ensure cohesive infrastructure solutions and continuous delivery readiness.</li><li>Vendor &amp; Technology Leadership: Build strategic relationships with vendors and influence their technology direction to align with enterprise goals and innovation priorities.</li></ul>Minimum Qualifications<ul><li>Technical Expertise<ul><li>Deep expertise in data center and hybrid cloud infrastructure, including compute, storage, networking, and automation.</li><li>Proven experience designing, deploying, and managing virtualized and cloud-native environments (VMware, Hyper-V, AWS, Azure, GCP).</li><li>Advanced proficiency in automation and orchestration tools such as Ansible, Terraform, or equivalent.</li><li>Strong scripting skills in Python and PowerShell, with a focus on automating operational workflows.</li><li>Solid understanding of containerization (Docker, Kubernetes) and microservices-oriented infrastructure.</li><li>Experience integrating AI and machine learning concepts into infrastructure operations or predictive monitoring.</li><li>Practical knowledge of DevOps methodologies, CI/CD pipelines, and modern observability frameworks.</li><li>In-depth experience with hardware lifecycle management (build, operate, maintain, decommission). </li></ul></li><li>Professional Skills<ul><li>Proven ability to lead complex infrastructure programs that span on-premise and cloud environments.</li><li>Excellent communication and collaboration skills, with the ability to translate technical vision into actionable outcomes.</li><li>Strategic thinker with a passion for solving problems through automation and innovation.</li><li>Self-starter who thrives in fast-paced, agile, and technology-driven environments.</li><li>Continuous learner who stays ahead of evolving infrastructure technologies. </li></ul></li><li>Education and Experience<ul><li>Bachelor’s Degree in Computer Science, Information Systems, or a related engineering discipline (or equivalent experience).</li><li>6–8+ years of progressive experience in infrastructure engineering or systems architecture roles.</li><li>Experience in tech-forward, cloud-first, or large-scale enterprise modernization programs is highly desirable.</li></ul></li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Infrastructure Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We’re looking for a Senior Programmer to join our dynamic engineering team and help design and build next-generation applications supporting data center infrastructure, automation, and large-scale application migrations. You’ll work with cutting-edge technologies, contribute to critical initiatives, and play a key role in our digital transformation journey.What You’ll Be Doing<ul><li>Application Development: Design, build, and enhance new applications to support infrastructure buildouts and application migrations to next-generation data centers.</li><li>Code &amp; Automation: Write clean, efficient, and testable code using modern languages and frameworks. Develop automated test cases and use APIs and CI/CD pipelines to maintain resilience, performance, and availability.</li><li>Technology Innovation: Identify and evaluate new technologies, tools, and frameworks that can enhance performance, scalability, and developer productivity.</li><li>Optimization &amp; Toil Reduction: Continuously improve systems and processes to eliminate manual work, increase efficiency, and reduce operational overhead.</li><li>Monitoring &amp; Insights: Build monitoring and analytics dashboards using Splunk, Grafana, and Kibana to provide visibility into application and system health.</li><li>Issue Resolution: Review incidents and partner with engineering teams to identify root causes, fix code, and deploy production-ready solutions quickly and safely.</li><li>Compliance &amp; Quality: Develop applications that meet rigorous compliance, security, and audit requirements within a financial services environment.</li><li>Collaboration &amp; Reviews: Participate in peer reviews, provide constructive feedback, and ensure adherence to best practices and design standards.</li><li>Testing &amp; Validation: Define and execute test conditions based on specifications, ensuring code quality, scalability, and maintainability.</li></ul>What You Bring<ul><li>A passion for building scalable, high-performance systems using modern technologies.</li><li>Strong experience in backend programming languages such as Java, Kotlin, C#, or Scala.</li><li>Experience with Node.js and CSS frameworks such as Tailwind CSS, Bootstrap, or similar.</li><li>Deep understanding of microservices architecture, RESTful APIs, and asynchronous, low-latency system design.</li><li>Familiarity with DevOps concepts, CI/CD pipelines, and version control systems like Git.</li><li>Experience with incident management systems (ServiceNow preferred).</li><li>Working knowledge of Unix/Linux environments and at least one modern programming language (Java, Go, or a UI framework).</li><li>Hands-on experience with distributed systems, relational databases, and algorithms.</li><li>Knowledge of Docker, Kubernetes, and Terraform is highly desirable.</li><li>Familiarity with Agile development practices and rapid release cycles.</li><li>Basic understanding of infrastructure components (networking, compute, and storage) and their role in application performance.</li></ul>Key Attributes<ul><li>Technically curious and eager to explore emerging technologies.</li><li>Strong collaborator who values teamwork and open communication.</li><li>Balances innovation with reliability and well-defined service level objectives (SLOs).</li><li>Thrives under pressure and can lead teams through critical requests.</li><li>Resourceful, self-driven, and solution-oriented — with a proactive mindset.</li><li>Excellent communication skills, with the ability to translate technical ideas into clear business context</li></ul>Qualifications<ul><li>Bachelor’s Degree in Computer Science, Computer Engineering, or related technical discipline (advanced degree preferred).</li><li>6+ years of relevant industry experience in software development, infrastructure programming, or systems engineering.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Software Engineer II

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Technologies is seeking an Engineer with advanced skills in Generative AI and Data Engineering to join our Production Management tooling team. Our mission is to transform how critical platforms are supported by embedding AI-first solutions into event management and system reliability. We are looking for highly motivated, creative problem solvers who are excited to design and implement innovative AI tools that address complex business challenges at scale.Key Responsibilities:<ul><li>Design and develop Generative AI applications, including RAG pipelines, agentic workflows, and Model Context Protocol (MCP) integrations.&nbsp;</li><li>Collaborate with data owners to build data pipelines, feature engineering processes, and context enrichment strategies that optimize AI-enabled solutions.&nbsp;</li><li>Prototype and deliver production-ready tools leveraging LLMs, embeddings, vector databases, and orchestration frameworks.&nbsp;</li><li>Translate business and operational challenges into AI-first solutions with a productmindset, ensuring they deliver measurable improvements in system reliability, incident response, and user experience.&nbsp;</li><li>Ensure production-ready deployments include appropriate logging, monitoring, and runbooks, maintaining operational excellence alongside innovation.&nbsp;</li><li>Partner with multiple teams across the enterprise to identify, prioritize, and deliverproduct-driven GenAI opportunities that improve platforms, tooling, and processes.</li></ul>Minimum Qualifications:<ul><li>Demonstrated passion for Generative AI and its application to real-worldbusiness problems.&nbsp;</li><li>Hands-on experience with LLM frameworks (LangChain, LangGraph, or similar) and RAG architectures.&nbsp;</li><li>Strong programming skills in Python (preferred) and/or Go, with proven ability to build both prototypes and production applications.&nbsp;</li><li>Solid understanding of data engineering principles, including ETL pipelines, structured/unstructured data management, and vector databases.&nbsp;</li><li>Experience with machine learning frameworks such as PyTorch, TensorFlow, and Hugging Face.&nbsp;</li><li>Proficiency in deploying AI-enabled applications using cloud platforms and containerized environments (Kubernetes, Docker, OpenShift).&nbsp;</li></ul>Preferred Qualifications:<ul><li>Experience developing agentic AI applications and integrating multi-step reasoning into enterprise workflows.&nbsp;</li><li>Strong grounding in data science techniques, including experimentation, model evaluation, and applied statistical methods.&nbsp;</li><li>Exposure to observability and monitoring tools such as Splunk, Grafana, Dynatrace, and ELK.&nbsp;</li><li>Familiarity with APIs, microservices, and web technologies (React, NodeJS, SQL) to deliver end-to-end solutions.&nbsp;</li><li>3–5 years of relevant work experience with a Bachelor’s degree in Computer Science, Data Science, or related field.&nbsp;</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

AI Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?In this role, you will oversee all technical aspects of our regional corporate hierarchy and limits applications, ensuring these critical systems remain secure, resilient, and highly available.&nbsp;At the same time, you will be an active contributor to modernization efforts aimed at enabling the deprecation and transformation of mainframe-based systems toward scalable, cloud-aligned architectures.&nbsp;You will work closely with cross-functional engineering and architecture teams to maintain stability in our existing COBOL/DB2-based applications while advancing the evolution to distributed, API-driven, and event-based solutions.&nbsp;Minimum Qualifications<ul><li>Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).</li><li>5+ years of experience in mainframe application development using COBOL, JCL, CICS, and DB2.</li><li>Proven track record of maintaining and enhancing mission-critical enterprise systems.</li><li>Demonstrated ability to analyze complex legacy applications and identify modernization opportunities.</li><li>Excellent problem-solving, debugging, and communication skills.</li><li>Growth mindset with a strong desire to expand skills into distributed systems and cloud technologies.</li></ul>Preferred Qualifications<ul><li>Familiarity with modern programming languages such as Java, Scala, Kotlin.</li><li>Experience with cloud platforms (e.g., AWS, GCP, Azure) and API or event-driven architectures.</li><li>Understanding of mainframe modernization strategies — including rehosting, refactoring, or replacement.</li><li>Experience in financial services or similar large-scale transactional systems.</li><li>Exposure to CI/CD pipelines, Git-based source control, and Agile development methodologies</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Software Engineer - Mainframe Technologies - Global Commercial Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Join Team Amex and let's lead the way together.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Be part of exciting and innovative initiatives and join a team of creative, curious, and passionate professionals whose mission is to become the future of American Express by staying on the cutting edge of technology and bringing innovation to life! The Brand Experience and Engagement Technology team leads the Event Marketing and AdTech technology strategy and platforms.This position works closely with our Digital Advertising business partners and product teams to create, develop and support critical systems and platforms for the American Express products and services that drive current and prospective customer engagement, acquisition and loyalty via a multitude of channels. We are looking for a dynamic, innovative, action-and-results oriented leader to lead this fast-evolving eco system.The Staff Engineer will serve as a senior technical leader driving the architecture, design, and evolution of Amex’s Ads platforms. This includes designing distributed, high-throughput ad-serving and decisioning components, integrating with third-party ad platforms and ad servers, and ensuring the platform can scale as Amex grows its Ads business. The role requires a hands-on technologist with deep distributed-systems expertise, strong architectural judgment, and the ability to influence cross-functional engineering teams.Key Responsibilities include:<ul><li>Architecture &amp; Platform Leadership</li><li>Define and drive architecture for scalable, low-latency, high-availability advertising technology platform</li><li>Own high-level and detailed design for critical ad-serving, delivery, orchestration, and data-flow components</li><li>Technical Execution &amp; Engineering Excellence</li><li>Engage in hands-on design, prototyping, and solution delivery across distributed systems, data pipelines, and web application layers</li><li>Establish engineering best practices in performance optimization, quality, observability, testing, and CI/CD automation</li><li>Conduct in-depth design reviews, architecture reviews, and code-quality governance</li></ul>Technology Strategy &amp; Architecture<ul><li>Define the technical vision and architecture for the Amex Ads platform - spanning audience creation, targeting, delivery, optimization, and measurement</li><li>Build high-scale, low-latency data systems capable of powering billions of ad decisions daily across Amex’s ecosystem</li><li>Lead architectural design for privacy-first data processing, real-time decisioning, and event-stream analytics</li><li>Evaluate and integrate with external AdTech systems (DSPs, SSPs, CDPs, measurement partners) with a focus on security, reliability, and data integrity</li></ul>Collaboration &amp; Cross-Functional Leadership<ul><li>Partner closely with Ads product teams, business partners, data engineering, and platform engineering to translate product goals into scalable technical solutions</li><li>Provide technical mentorship and thought leadership across engineering teams, helping unblock complex challenges and elevating overall engineering standards</li><li>Represent Ads Technology in enterprise-wide architecture forums and cross-team design discussions</li><li>System Ownership</li><li>Ensure platform resilience, performance, and reliability for high-throughput ad-serving and targeting workloads</li><li>Oversee ongoing health, quality, and optimization of services across the portfolio</li></ul>Qualifications<ul><li>Bachelor’s degree in Computer Science or related field; advanced degree preferred</li><li>12+ years of hands-on engineering experience, including deep involvement in architecting, building, and scaling complex distributed systems</li><li>Direct experience in AdTech or Retail Media Networks, including one or more of the following:</li><li>Building or integrating ad servers (display, native, email, sponsored search)</li><li>Audience targeting, segmentation, and identity resolution</li><li>Integrations with DSPs, SSPs, CDPs, or third-party ad-tech platforms</li><li>Experience building large-scale distributed systems using Kafka, cloud-native services, microservices, and modern event-driven architectures</li><li>Expertise across modern full-stack and backend technologies, such as JavaScript/TypeScript, React, Node.js, Java/Spring Boot, and cloud-native patterns</li><li>Proven ability to design platforms that meet stringent performance, latency, and reliability requirements common to advertising workloads</li><li>Demonstrated ability to mentor engineers, influence architectural outcomes, and drive engineering quality at scale</li><li>Demonstrated curiosity and learning agility, with a bias for rapid prototyping and continuous improvement</li><li>Strong communication and collaboration skills with a track record of influencing across teams and technical functions</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Staff Software Engineer - Java, React - Amex Offers & Digital Media

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Technologies is seeking a Senior Engineer with advanced skills in Generative AI and Data Engineering to join our Production Management tooling team. Our mission is to transform how critical platforms are supported by embedding AI-first solutions into event management and system reliability. We are looking for highly motivated, creative problem solvers who are excited to design and implement innovative AI tools that address complex business challenges at scale.Key Responsibilities:<ul><li>Mentors junior AI Engineers and cross-functional team of colleagues, fostering a culture of excellence and innovation&nbsp;</li><li>Provides guidance and support to junior engineers, fostering professional growth and development within the team&nbsp;</li><li>Directs the design, development, testing, and deployment of applications and systems&nbsp;</li><li>Oversees a variety of tasks, platforms, and technologies to meet evolving requirements&nbsp;</li><li>Design and develop Generative AI applications, including RAG pipelines, agentic workflows, and Model Context Protocol (MCP) integrations.&nbsp;</li><li>Collaborate with data owners to build data pipelines, feature engineering processes, and context enrichment strategies that optimize AI-enabled solutions.&nbsp;</li><li>Prototype and deliver production-ready tools leveraging LLMs, embeddings, vector databases, and orchestration frameworks.&nbsp;</li><li>Translate business and operational challenges into AI-first solutions with a product mindset, ensuring they deliver measurable improvements in system reliability, incident response, and user experience.&nbsp;</li><li>Ensure production-ready deployments include appropriate logging, monitoring, and runbooks, maintaining operational excellence alongside innovation.&nbsp;</li><li>Partner with multiple teams across the enterprise to identify, prioritize, and deliver product-driven GenAI opportunities that improve platforms, tooling, and processes.&nbsp;</li><li>Monitors AI performance and implements improvements to optimize functionality&nbsp;</li><li>Analyzes technical challenges and provides innovative solutions to enhance quality and efficiency&nbsp;</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives&nbsp;</li></ul>Minimum Qualifications:<ul><li>Experience developing agentic AI applications and integrating multi-step reasoning into enterprise workflows.&nbsp;</li><li>Strong grounding in data science techniques, including experimentation, model evaluation, and applied statistical methods.</li><li>Exposure to observability and monitoring tools such as Splunk, Grafana, Dynatrace, and ELK.&nbsp;</li><li>Hands-on experience with LLM frameworks (LangChain, LangGraph, or similar) and RAG architectures.&nbsp;</li><li>Strong programming skills in Python (preferred) and/or Go, with proven ability to build both prototypes and production applications.&nbsp;</li><li>Solid understanding of data engineering principles, including ETL pipelines, structured/unstructured data management, and vector databases.&nbsp;</li><li>Experience with machine learning frameworks such as PyTorch, TensorFlow, and Hugging Face.&nbsp;</li><li>Bachelor’s degree in Computer Science, Computer Engineering, Data Science, and/or comparable experience; advanced degree preferred&nbsp;</li></ul>Preferred Qualifications:<ul><li>5 – 7 years technical engineering and development experience or a related job&nbsp;</li><li>Experience developing agentic AI applications and integrating multi-step reasoning into enterprise workflows.&nbsp;</li><li>Experience in automation testing and documentation (i.e. automated, functional, and performance)&nbsp;</li><li>Strong grounding in data science techniques, including experimentation, model evaluation, and applied statistical methods.&nbsp;</li><li>Familiarity with APIs, microservices, and web technologies (React, NodeJS, SQL) to deliver end-to-end solutions.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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