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<h3>Senior Software Engineer (COBOL &amp; Java)</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Software Engineer to work in Merrimack, New Hampshire or Westlake Texas! <h3>The Role</h3> In this role, you will provide support for the R4 Production Responsive Team in the Customer Communication division of Brokerage Recordkeeping Technology. You will work closely with the Team Lead and other developers to drive a culture of stability, resiliency &amp; performance as a priority on equal footing with functionality. <h3>The Expertise and Skills You Bring</h3> <ul> <li>z/OS, WebSphere Application Server on z/OS, JCL, COBOL, REXX, DB2, VSAM, and Control-M </li><li>Experience Developing and maintaining Java based services </li><li>Strong CI/CD experience and log &amp; monitoring tooling for failure analysis </li><li>Experience in Message Oriented Middleware APIs (JMS, ActiveMQ, IBM MQ, Apache Kafka) </li><li>Experiecne with AWS cloud infrastructure and cloud native services is preferred </li><li>Bachelor’s or equivalent with 10+ years of experience in information technology </li><li>Strong analytical and critical thinking skills and ability to solve issues by making timely decisions based on facts, knowledge, experience, and judgement </li><li>Proven experience in communicating technical needs and capabilities to non-technical team members and partners </li><li>Provides application support and assists in the identification, isolation, and escalation of problems, delivering quality technology solutions to sophisticated business issues in an Agile environment </li><li>Hands-on experience in troubleshooting RESTful Web Services with Java technologies </li><li>Proven experience in architectural patterns, micro-services, messaging/event driven frameworks and enterprise databases in an Agile environment. </li><li>Ability to promote and foster an environment of innovation to deliver solutions to market which help improve scale and efficiency, business growth and investment performance </li><li>Proven ability to influence others through partnership with the delivery and engineering leads in US, Ireland and India, help advance and support product, delivery and technical practices </li></ul> <h3>The Team</h3> The Product Area’s mission is to provide a robust, accurate, reliable, high performing and efficient platform that generates, archives, and reconciles non-regulatory and regulatory financial communications. <h3>Dynamic Working </h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Fidelity TalentSource

Senior Software Engineer (COBOL & Java)

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Lead Full Stack Engineer in Durham, NC ! <h3>The Role </h3> Do you have a passion for developing software using cutting edge frameworks? Then this may be the job for you, Fidelity Brokerage Technology is looking for a Lead Full Stack Engineer who has experience developing Angular UI applications and is capable of full stack Java development for the Fixed Income, FX and Syndicate suite of applications. <h3>The Expertise and Skills You Bring </h3> <ul> <li>Bachelor’s degree in Computer Science or equivalent. </li><li>10+ years of experience developing multi-tier distributed application preferred. </li><li>Demonstrated expertise developing and testing accessible and responsive UI applications using Angular, NgRx, and TypeScript </li><li>Expert level knowledge of REST API development using Java, Spring and Spring Boot technologies. </li><li>Demonstrated expertise MQ /Kafka technology to develop and support data ingestion services </li><li>Hands-on experience using all major AWS cloud technologies required </li><li>Familiarity using financial messaging protocols like FIX. </li><li>Familiarity with GIT workflow for code check-ins and review </li><li>Experience with devops/deployment tools and techniques like Jenkins, Concourse, Docker etc. </li><li>Strong software experience in developing and a proven track record of delivering full-stack cloud-based applications. </li><li>Demonstrated expertise in various relational and non-relational database technologies (Ideally Oracle/Redis/Aerospike/Dynamo DB DB) </li><li>You are comfortable working in an Agile software delivery environment, with exposure to continuous integration and continuous delivery tools. </li><li>You have a passion for clean, maintainable code and are always looking to improve your engineering skills in fast-paced, ambiguous environments. </li><li>Learning, adapting, and implementing new concepts &amp; technologies. </li><li>Understanding of fundamental design principles for building a modular and scalable platform. </li><li>You build positive relationships with team members and have excellent verbal and written communication. </li><li>Good communication skills, problem solving skills, and a highly professional attitude are essential for this role. </li></ul> <h3>The Team </h3> Fixed Income, FX and Syndicate team is committed to providing innovative solutions in the financial domain. As a full stack developer you will be applying your strong software development and test automation skills to design, develop, test, deploy, maintain and improve Fidelity customer-facing software solutions. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. ???????

Lead Full Stack Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a ServiceNow Developer/Administrator to work in the Enterprise HR Business unit in Merrimack, New Hampshire. This role will be a key player on the Enterprise HR / Payroll Platform team, supporting ServiceNow. You will be part of a team focused on increasing efficiency and transforming the internal case management tool through technology. You be focused on the enhancements of ServiceNow and will collaborate with business and technology partners to solve issues, deliver enhancements, and provide on-going support in an Agile environment. The Expertise we’re looking for <ul> <li>Bachelor’s degree or equivalent work experience </li><li>A minimum of 2+ years Business / Systems Analyst experience </li><li>5+ years ServiceNow configuration experience or 2+ years of ServiceNow development experience </li><li>Experience in Human Resources a plus, but not required </li><li>Experience with requirements definition, documentation, and refinement </li><li>Experience with end to end test planning and execution </li><li>Strong analytical and problem-solving skills, with high attention to detail </li><li>Strong written and communication skills </li><li>Excellent interpersonal skills </li><li>Experience in a fast paced, agile environment </li><li>Coding experience would be a nice to have(Javascipt) </li><li>Platform experience </li></ul> The Purpose of Your Role The ServiceNow HR Analyst will be a part of a team that will manage day to day enhancements and fixes. This role will facilitate the requirements, design, testing, and delivery of projects and system enhancements while representing customer interests. Your role will also ensure the accurate collection, control, processing, and maintenance of confidential employee record data. This position will have the opportunity to work across many different Fidelity teams. The Skills You Bring <ul> <li>You are analytical, technical, problem-solving and communication skills are a key strength </li><li>You are highly organized and have a strong ability to prioritize and work under tight deadlines </li><li>You understand the importance of being detail oriented complemented by a high degree of accuracy </li><li>You have experience with configuring ServiceNow </li><li>You have a keen ability to build and influence relationships </li><li>You are a self-motivated team player with the ability to work independently </li><li>You have good business judgment and ability to maintain confidentiality of all data </li><li>Your attention to detail consistently generates high quality output is a priority in your daily work </li></ul> The Value You Deliver <ul> <li>Manage end to end implementation of ServiceNow enhancements and defects </li><li>Research and advise on existing and upcoming capabilities of ServiceNow </li><li>Research and implement solutions to incidents and requests </li><li>Update standards and procedures documentation as required </li><li>Coordinate &amp; Publish HR Knowledgebase articles </li><li>Creation of automated test scripts to be used for future upgrade releases </li><li>Leverage thorough understanding of business process and system processes to make recommendations and propose technical/non-technical solutions to meet business requirements </li><li>Building trust and leverage solid working relationships with key business partners </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

ServiceNow Analyst/Developer

Software Engineer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a QA Software Engineer who is passionate, inquisitive, and fast paced full stack software engineer with a deep knowledge on a wide range of web technologies to join the Workplace Consulting’s Digital Services Technology (DST) team. The role is tasked with implementing quality practices into our client-facing applications. The Team You will be working with a team of technologists focused on delivering Automation, Continuous Integration and Test Data ecosystems. This role demands significant collaboration with members of various engineering and development groups throughout the lifecycle of a typical project. As a technical associate, you will be working directly to shape our technology vision and will have a real impact on our Workplace Investing organizations success. The Expertise You Have · 2+ years of test automation development using Java or similar language. · Bachelor’s Degree or equivalent in a technology related field (Computer Science, Engineering, etc.) required. · You have a passion for technology and can navigate your way across sophisticated and rapidly changing landscapes by staying on top of the latest trends and thrive by sharing knowledge. · Are a creator, a doer, and a disruptor who will help us seek real-life problems and meet real customer needs. You’ll be helping us build things, taking an idea, and crafting rapid prototypes that are shippable and learn from real-life feedback. · A self-starter, who actively challenges status-quo, is curious and not afraid to ask “Why” and “What if”? · Are experienced with the tools of the trade including a variety of modern programming languages and frameworks. · Have an attitude of test first development and are experienced in modern test frameworks. We believe in testing and that quality is everyone’s job. · Can measure, collect and use data to make decisions. We understand the value of intuition and the need to balance decisions accordingly. · Demonstrated experience in DevOps and CI/ CD pipelines. · Have the proven ability to work independently as part of an Agile Sprint, Kanban team/squads. · Ability to quickly learn and apply new technical skills. · Being candid and honest in all discussions to ensure the best outcomes. The Skills You Bring · Proven experience with writing automated tests (functional, integration and performance). · Experience with test automation tools such as Cucumber, Selenium, Playwright and Jenkins. · Knowledge of with Version Control Systems (Git, ClearCase etc.). · Proven technical skills (e.g. SQL, XML, HTML, JavaScript, Java, or Python). · Cloud – AWS, Azure (preferred). · Your experience in executing projects in an Agile environment. · Your ability to collaborate with other technical and business experts in the team. · Curiosity to stay current with new and emerging technologies and concepts, finding ways to apply those to business problems. · Experience working on customer-facing products preferred. Any combination of the following is a plus: · Experience on Python scripting · Experience or exposure to Docker and other cloud technologies like EC2, S3, VPCs, CloudFront, on-demand instances · Experience with Kubernetes and Helm · Experience on Automation Tools/Frameworks (JUNIT, Jasmine, Selenium, Protractor) · Experience with PHP and Drupal 9 · Hands-on experience with the API Design &amp; Development and Micro Services Architecture · Experience with UI and UX design The Value you deliver · Your passion to follow modern test driven and automation driven software development methodologies. · Design, develop, maintain, and execute automated tests while adopting industry best practices and tools. · Champion continuous improvement regarding application quality and stability. · Strong sense of ownership for the quality of solution delivery. COVID Work Policy Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working – Post Pandemic Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ ftsjobs.com if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Automation/Quality Engineer

<h3>Principal Mainframe Software Engineer</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Mainframe Software Engineer to work in Merrimack, New Hampshire! <h3>The Team</h3> The Brokerage Record Technology Tax Engineering team within Fidelity Wealth Technology is looking for a passionate and experienced Principal Mainframe Software Engineer to help design, enhance, and modernize our critical tax processing systems. You will collaborate closely with architecture, product, and business partners to build reliable, scalable solutions that support Fidelity’s brokerage and tax processing platforms. <h3>The Purpose</h3> You will quickly develop a deep understanding of our mainframe ecosystem—including core applications, data flows, integrations, and end?to?end processing. You will be a key technical leader focused on engineering excellence, platform modernization, and ensuring the reliability, performance, and scalability of high?volume, business?critical systems. <h3>The Expertise You Bring</h3> <ul> <li>Deep hands?on expertise with COBOL, JCL, VSAM, CICS, batch/online processing, IOM, and enterprise batch scheduling tools </li><li>Extensive experience designing, engineering, and optimizing mainframe applications. </li><li>SQL proficiency across DB2, Oracle, and/or Postgres with strong data analysis and performance debugging skills </li><li>Proven experience modernizing legacy mainframe systems and integrating with distributed or cloud architectures </li><li>Ability to research, architect, and deliver sophisticated end?to?end technical solutions </li><li>Strong Agile background with the ability to mentor teams and influence technical direction </li><li>Outstanding analytical, debugging, and cross?functional collaboration skills </li><li>Bachelor’s degree or equivalent experience in Computer Science Engineering </li></ul> <h3>Skills You Bring</h3> <ul> <li>Lead and contribute to architecture design initiatives that shape mainframe and hybrid?platform solutions </li><li>Define and implement application and system?level architectures for high?performance, resilient mainframe environments </li><li>Recommend development tools, testing frameworks, and engineering methodologies to improve quality and efficiency </li><li>Ensure production readiness, quality assurance, performance, and compliance with enterprise standards </li><li>Author comprehensive documentation including architecture diagrams, integration specs, and modernization playbooks </li><li>Lead full project lifecycle planning and execution for large?scale, cross?platform initiatives </li><li>Identify engineering risks and drive mitigation strategies to ensure system resilience </li><li>Serve as a senior liaison to business and technology partners, translating requirements and resolving technical issues </li><li>Champion production stability by proactively monitoring, diagnosing, and resolving system issues, driving root?cause analysis, and ensuring 24/7 reliability </li></ul> <h3>The Value You Bring</h3> <ul> <li>You elevate the stability and performance of Fidelity’s tax processing platform through deep mainframe engineering expertise </li><li>You influence architectural strategy by providing top-tier technical leadership and solution guidance </li><li>You enable cross?team success by translating complex business needs into scalable, high?quality technology solutions </li><li>You ensure reliable delivery and operational excellence through strong engineering practices, documentation, and risk management </li><li>You safeguard production stability by reducing incidents, improving resilience, and ensuring consistent, high?quality system performance </li></ul> <h3>Dynamic Working </h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Principal Mainframe Software Engineer

We’re looking for a UX Designer to join our Fidelity Institutional UX Design team, supporting our Performance Measurement and Analysis product area. In this role, you’ll design intuitive, high-impact experiences for financial advisors who use our Wealthscape platform for client servicing and support, with a focus on building strategic performance measurement capabilities. Must be local to work Hybrid schedule in Smithfield, RI or Merrimack, NH. You’ll collaborate with designers and product partners across other areas of the Wealthscape platform to modernize user workflows, drive digitization, and improve operational efficiency our clients. What You’ll Bring <ul> <li>6+ years of UX design experience, ideally in complex enterprise or financial systems </li><li>Proven success working in agile environments and supporting design teams at scale </li><li>Expertise in Figma, Jira, Confluence </li><li>Experience in financial services and a passion for designing trading applications </li></ul> The hourly pay rate range for this position is $60.00 – $80.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Key Skills &amp; Attributes <ul> <li>Proactive and self-directed, with a strong sense of ownership </li><li>Analytical thinker with curiosity to explore data and uncover actionable insights </li><li>Skilled problem solver who can identify friction points and design effective solutions </li><li>Adept at collaborating with product and design peers to drive consistency across multiple teams </li><li>Excellent communicator and facilitator, able to influence without direct authority </li><li>Strategic mindset with a bias toward action and continuous improvement </li><li>Comfortable working with cross-functional partners in a fast-paced environment </li><li>Passionate about improving design velocity and operational efficiency </li><li>Demonstrates strong individual initiative while contributing meaningfully to team efforts </li></ul>

UX Designer

Senior UX Designer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a UX Designer to contract in Merrimack, NH or Smithfield, RI. This is a HYBRID role that requires you to be local to one of these locations. The hourly pay rate range for this position is $60.00 – $80.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors The Role Fidelity Investments is looking for a User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design. The Expertise You Bring <ul> <li> 4-6+ years of UX or related experience is preferred </li></ul> <ul> <li> A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred </li></ul> <ul> <li> Experience working on agile teams delivering value in digital products preferred </li></ul> <ul> <li> Experience running and/or using research to support evidence-focused design decisions preferred </li></ul> <ul> <li> A digital portfolio we can review online is required </li></ul> The Skills You Bring <ul> <li> An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing </li></ul> <ul> <li> Ability to design across all channels including web, native, and automated </li></ul> <ul> <li> Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives </li></ul> <ul> <li> A foundation of development knowledge, both web and mobile </li></ul> <ul> <li> Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better </li></ul> <ul> <li> Partnering with user research to understand the customer problems to tackle </li></ul> <ul> <li> Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions </li></ul> <ul> <li> An unwavering curiosity to ask why </li></ul> <ul> <li> Design brings you happiness </li></ul> UX Designers typically: <ul> <li> Lead the design strategy and execution on their product team, with some guidance and coaching </li></ul> <ul> <li> Help define the design work and deliver business outcomes on the product team </li></ul> <ul> <li> Consult with the product owner to help inform product strategy </li></ul> <ul> <li> Contribute to the culture of the UXD group </li></ul>

Fidelity Enterprise Infrastructure is currently hiring a Data Center Technician III for the Data Center and Colocation Operations team. The Expertise We are Looking For <ul> <li>High School Diploma/2 Years of College </li><li>4+ years data center support </li></ul> The Location of Role is at the Data Center ONSITE in the Papillion location working 3rd shift of Sunday through Wednesday from 6pm to 4am The Purpose of Your Role Primary responsibility is to provide implementation and support services across several different platforms including telephony, network infrastructure (LAN/WAN/SAN), server hardware and storage devices. As a member of the Data Center Operations Team the successful applicant will be involved in activities including the installation, support, and decommissioning activities related to above mentioned platforms. They will have the capability to cable, label, and test server &amp; network connectivity (fiber and copper) to the devices, as well as diagnose and correct issues related to the supported platforms is essential. Additional responsibilities include critical space management, asset management/inventory control and strict adherence to change and incident management policies. This role will include 4-10-hour days over a weekend while working a 2nd or 3rd shift schedule. The Skills You Bring <ul> <li>Extensive knowledge of TCP/IP networking protocols, WAN, LAN, SAN, voice technologies </li><li>Ability to use telecommunications test equipment, specifically Fluke network testers, Network analyzers, carrier circuit test gear capable of Ethernet/DWDM/SONET and cable media testers. </li><li>Basic background on enterprise data center facilities infrastructure including Power/Cooling/Fire suppression/Security-Access Control </li><li>Experience with racking and stacking &amp; cabling and labeling of servers. </li><li>Knowledge in structured cabling concepts and practices are required for the role as many projects and initiatives will entail physical layer implementation. </li><li>Excellent communication and writing skills. Good interpersonal skills and ability to manage several priorities in a rapidly changing environment. </li></ul> The Value You Deliver <ul> <li>Data Center infrastructure support and problem resolution of complex hardware and software issues across several communication platforms </li><li>Installation and Decommissioning of IT equipment – Includes creating project plans (network connectivity, port turn up, DNS…), asset management, physical rack/stack of equipment, initial device configuration, physical layer connectivity… </li><li>Critical space planning – Ensure proper placement of IT equipment based on environmental factors and IT dependencies. </li><li>Change and incident management coordination. </li><li>Collaboration with critical EI partners and facility engineering ensuring timely delivery of IT equipment and infrastructure. </li><li>Asset/Inventory management – Track and document all IT assets in CMDB tool throughout device lifecycle. </li><li>Manage physical layer telecom connectivity and structured cable plant design. </li><li>Assist in developing department policies and procedures. </li><li>Assist and may lead project initiatives outside of BAU activities </li></ul>

Data Center Technician

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Technology Business Enablement (TBE) sits under Enterprise Platforms &amp; Technology Business Management. The Technology Business Enablement (TBE) organization powers American Express by driving Predictability, Transparency, and Efficiency to transform how the enterprise plans, invests and operates to drive trust, competitive differentiation and speedEnterprise Ways of Working – Enablement &amp; TalentThe Enterprise Ways of Working Enablement &amp; Talent team shapes how colleagues across the enterprise grow, collaborate, and deliver. We design and enable modern ways of working, learning experiences, and talent practices that help teams adapt, perform, and thrive in a rapidly changing environment.The Director, Continuous Learning &amp; Career Development leads learning &amp; development capabilities for Enterprise Technology Services (ETS) - owning the strategy, execution, and evolution of learning programs that build future-ready skills and meaningful career pathways for technologists.Reporting to the Vice President, Talent &amp; Enablement, this leader manages a team of talent professionals and partners closely with Technology, Colleague Experience Group (CEG), and enterprise stakeholders to deliver scalable, data-driven learning experiences that align to business priorities and colleague needs.Key ResponsibilitiesStrategy &amp; Program Leadership<ul><li>Own and evolve the ETS learning and career development strategy, ensuring strong alignment to enterprise talent priorities and future skill needs.</li><li>Govern and continuously improve core talent platforms and frameworks, including the Tech Career Framework, ETS Skills Hub, and in-band promotion processes.</li><li>Translate strategy into clear roadmaps, investment priorities, and measurable outcomes.</li></ul>Learning Experience Design &amp; Delivery<ul><li>Design and lead enterprise-impact learning initiatives, including:<ul><li>Skills-based learning paths (technical, specialized, digital product &amp; design, leadership, etc.)</li><li>Speaker series focused on applied, real-world case studies</li><li>Cohort-based learning pilots that drive accountability, mentorship, and skill application</li><li>Career enhancement programs (e.g., CAREER {fwd}, 5+, learning campaigns)</li></ul></li><li>Partner with enterprise Learning &amp; Development teams to share and scale ETS learning where appropriate.</li></ul>Learning Ecosystem &amp; Tool Management<ul><li>Oversee learning tool strategy and vendor management (e.g., Pluralsight, O’Reilly), including compliance, GenAI approvals, and platform integration.</li><li>Drive integration of learning platforms into Oracle HCM, improving accessibility, enrollment, and reporting.</li></ul>Measurement, Insights &amp; Continuous Improvement<ul><li>Establish and maintain a learning metrics dashboard to track engagement, adoption, sentiment, and business impact.</li><li>Use data and colleague insights to continuously refine programs and prioritize investment.</li><li>Clearly communicate outcomes and value to senior stakeholders.</li></ul>Leadership &amp; Partnership<ul><li>Lead, coach, and develop a high-performing team of learning and talent professionals.</li><li>Build trusted partnerships across ETS, CEG, and colleague networks.</li><li>Act as a thought partner and consultant to leaders on learning, skills, and career development.</li></ul>Minimum Qualifications<ul><li>7+ years of experience in talent, learning &amp; development, or other people-centered strategy, with demonstrated enterprise-scale impact.</li><li>Proven experience leading teams and complex, cross-functional initiatives.</li><li>Strong stakeholder management skills with the ability to influence at senior levels.</li><li>Data-driven mindset with experience defining metrics, measuring impact, and adjusting strategy.</li><li>Demonstrated ability to design scalable learning experiences aligned to evolving skill needs.</li><li>Exceptional communication, storytelling, and executive presentation skills.</li><li>Comfortable operating in a fast-paced, evolving environment with competing priorities.</li><li>Strong leadership presence with a track record of building trust, clarity, and accountability.</li></ul>Preferred Qualifications<ul><li>Experience working with learning platforms, vendors, and HR systems preferred</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Director - Program Management, Technology Business Enablement

Senior Cloud Engineer - Observability Platform The Role Do you want to work on leading edge cloud technologies which are transforming how developers work with cloud? As a Senior Cloud Engineer in our Cloud Platforms area, you will work within a diverse team comprised of passionate technologists who believe in the power of innovation and constant collaboration. We believe that small, empowered, self-motivated teams can achieve outstanding things. We are passionate about opensource contributions, sharing our expertise and knowledge with the engineering community while adopting a continuous learning approach supported by a dedicated learning day each week. Working on Foundation &amp; Pipelines squad, which supports the Core &amp; Common initiative of building, deploying, and supporting our new OTel observability platform focused on metrics and traces. This role contributes to strategic platform enhancements, including platform security and resiliency and new features. The Expertise and Skills You Bring <ul> <li>5+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale. </li><li>Hands-on experience in 2 or more languages (Python, Java, Go etc.). </li><li>Hands-on experience designing and building scalable and resilient applications in the cloud. </li><li>Good knowledge on networking concepts such as DNS, Load Balancers, routers etc. </li><li>Experience in troubleshooting Linux based systems </li><li>Experience on containerization technologies such as Docker, Kubernetes etc. </li><li>Experience in deploying applications in AWS platforms such as EC2 &amp; EKS or equivalent platforms from any other cloud provider such as GCP, Azure etc </li><li>Experience in building serverless applications using AWS Lambda, Step functions etc </li><li>Experience delivering software using engineering best practices and principles. </li><li>Extensive knowledge of infrastructure as code (Terraform, CFT, CDK, etc.). </li><li>Hands-on experience with continuous integration and continuous delivery/deployment using ALM tools such as Jenkins. </li><li>Passion for new technologies and cloud trends. </li></ul> Bonus skills <ul> <li>Frontend development experience with React and Node.js. </li><li>Cloud Certifications in AWS. </li><li>Experience working on Logging, Metrics, and Tracing frameworks and understanding of Logging and Metrics Data Models. </li><li>Experience operating and/or using modern observability tools at scale (Prometheus, Grafana, ELK, Jaeger, Open Telemetry, fluentD, fluentBit, Open Tracing, Datadog, Splunk, etc…) </li><li>Hands-on experience with Open Telemetry (OTEL) or any opensource implementations. </li></ul> The Team This is an opportunity for a highly motivated Senior Cloud Engineer to join the Cloud Observability Platform team in Cloud and Platform Engineering (CAPE) who are responsible for enabling the next generation cloud applications and platforms across Fidelity. You will work in a diverse, open and transparent culture using innovative solutions with the latest cloud native technologies and leading-edge engineering practices. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

93 IT / Computer Engineering Full Time Jobs