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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Director – Portfolio Management will report directly to the VP, Technology Portfolio Management (TPM), and partner across senior technology and business leaders to manage the Global Merchant &amp; Network Services (GMNS) Technology portfolio with an Operating Expense plan of $250M+. The successful candidate will have the ability to provide strategic insights to enable key investment decisions with a keen focus on operating expense management. In addition, this role will play a centralized role in coordinating variance reporting of Enterprise Critical Multiyear Initiatives and Enterprise Top Programs across the broader Tech Investment portfolio.The successful candidate will have deep investment analytics and financial management experience, relentless attention to detail, strong communication and influencing skills with extensive executive presentation experience, and the ability to build and leverage positive relationships across various teams. The role requires the ability to motivate a team in a highly dynamic environment, a transformational mindset with a passion for change, and the capability to deliver high-level support for evolving portfolios with enhanced technical skills.Key Responsibilities Include:<ul><li>Partner with Technology, LPM and Product leaders to define and plan the GMNS investment portfolio, continually prioritizing investments based on business/technical resource availability and business priorities.</li><li>Manage Senior Stakeholder Relationships providing guidance, understanding processes and best practices to drive to reduce risk, deliver on plan and drive optimal results.</li><li>Manage GMNST Opex including mitigating capacity risks, negotiating trade-offs, and ensuring headcount forecasts and actuals are accurate and aligned to financial targets.</li><li>Coordinate to provide quality monthly variance commentary for Enterprise Critical Multiyear Initiatives and Enterprise Top Programs within tight timelines.</li><li>Partner across LPM and LOB Planning Leads to drive annual and in-year planning processes to ensure Technology Investments are aligned to the highest priorities and optimized across spend categories</li><li>Provide data and insights to support capacity planning, annual planning to drive initiatives; identify pinch points, gaps or risk. Evaluate incoming demand against portfolio level capacity planning.</li><li>Prepare and review portfolio updates with Unit CIO and Product leaders.</li><li>Provide proactive insights to monitor and track initiative delivery versus cost/forecast and planned capacity.</li><li>Build and foster a strong partnership with Tech Finance to collaborate and create deliverables for forecasting, annual and long-range plans.</li><li>Lead with positivity to retain, recruit, and inspire team members through times of transformational change.&nbsp;</li></ul>Education &amp; Qualifications<ul><li>Bachelor's Degree in Finance, Computer Science, Information Systems, Business Administration, or other related field, MBA preferred</li><li>Ability to define plans to achieve long-term goals and analyze current technology landscape to forecast future trends and challenges. Setting a clear direction to ensure technology initiatives align with business objectives and prepares the organization for future opportunities and potential risks.</li><li>Ability to visualizes, constructs, and delivers compelling narratives for the appropriate audience supported by data in a way that provides contexts to inform business decision making.</li><li>Prior experience in financial scenario forecasting, data analysis and executive summarization to avert risk and drive actions</li><li>Demonstrated advanced Technical Skills, including but not limited to Power BI, Apptio, advanced Excel, TM1, Oracle and AI tooling (including ChatGPT and Copilot). Experience leveraging automation to create efficiencies.</li><li>Experience in building, leading, and mentoring diverse and global teams.</li><li>Excellent relationship skills and ability to interact with senior leaders with poise and confidence, influence management at all levels of the organization including the ability to partner cross-functionally with business partners with competing priorities and needs.</li><li>Demonstrated ability to give effective presentations and communications to all levels of leadership.</li><li>Strong knowledge of Tech Investment processes and tooling that drive Technology resource and financial management with an understanding of risk, controls, and compliance needs</li><li>Passion for continual improvement and process design; seeks new ways to improve effectiveness, quality, and compliance</li><li>Confident and clear communication and relationship building skills, with the ability to navigate through conflict, influence leaders and drive progress in decision making</li><li>Ability to work autonomously and proactively to drive result</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Director, Portfolio Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of the Finance Data Governance Organization (FDG) within Corporate Controllership, this role will execute the strategic vision for financial data governance, drawing on deep industry experience from large financial institutions. The successful candidate will bring a strong command of regulatory expectations, enterprise-scale data governance practices, and the complexities of financial reporting within highly regulated environments. How will you make an impact in this role?<ul><li>Lead the Data Steward team, supporting implementation of the Enterprise Data Governance Policy requirements within various critical Finance systems/processes.</li><li>Serve as a liaison between Business/Functional areas and Technology to ensure that data related business requirements for governing data are clearly defined, communicated, and well understood.</li><li>Lead the integration of Finance applications with various Data Governance tools.</li><li>Apply insights and proven frameworks from large financial institutions to strengthen data governance.</li><li>Lead data stewardship models, accountability structures, and high-integrity data quality standards across finance functions.</li><li>Partner with various enterprise teams to harmonize data practices, mitigate risk, and support reliable reporting.</li><li>Serve as a representative in various data management forums, audit reviews, and regulatory interactions related to data.</li><li>Oversee the implementation of controls, monitoring, and issue remediation plans for critical financial datasets and systems.</li></ul> Minimum Qualifications<ul><li>10+ years of progressive leadership experience in finance, data governance, or regulatory compliance, preferably within a global financial institution.</li><li>Demonstrated ability to operate at scale in complex, matrixed environments.</li><li>Expertise in financial data architecture, governance frameworks (e.g., DAMA-DMBOK), and regulatory compliance requirements.</li><li>Familiarity with enterprise data platforms, metadata management, and data quality tools used in top-tier banks or financial institutions.</li><li>Exceptional leadership, stakeholder engagement, and executive communication skills.</li><li>Bachelor’s degree in Finance, Accounting, Business, or related field.</li></ul> Preferred Qualifications<ul><li>Advanced degree.</li><li>Professional Certifications (e.g. CDMP, CPA, CISA).</li><li>Experience working for a regulatory agency.</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director - Finance Data Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant Services (GMS) Pricing team is responsible for the single largest source of American Express’ revenue: Merchant discount revenue. The team works closely with multiple business partners to determine the ideal pricing structure to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, we drive merchant revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture and innovative pricing solutions.&nbsp;The Payments landscape is evolving fast, and the need to monitor, understand and react to our competitive environment is greater than ever. With that, the Director of Competitive Intelligence will be responsible for building and maintaining a global, best in class view of competitive network and acquirer pricing through research, analysis, and modeling; and driving the strategic work of evolving our core pricing principles to align price with value delivered to our merchants. The successful candidate will report to the Vice President of GMNS Pricing - Global Pricing Strategy and will have considerable exposure to senior leaders in GMNS and across the Blue Box.&nbsp;Job Responsibilities<ul><li>Oversee, maintain and lead all Competitive Intelligence (CI) activity, models, and pricing strategy projects to support optimal decision making.</li><li>Stay abreast of regulatory changes globally and assess implications together with industry dynamics through internal and external resources in compliance with company policies.</li><li>Leverage competitive insights and internal targets to:<ul><li>Refine existing merchant pricing initiatives across merchant segments and countries.</li><li>Design merchant pricing strategies for new emerging payment models.</li><li>Provide consultative support to Regional Pricing teams on all competitive intelligence projects.</li><li>Develop internal and external materials to educate and update business partners and senior leadership on competitive dynamics, implications, and quantify the AXP value proposition.</li></ul></li><li>Lead a team of three Senior Managers.</li></ul>Qualifications<ul><li>6+ years’ experience in Management Consulting, Corporate Strategy, Banking, or the Payments industry.</li><li>Bachelor’s degree required; MBA or relevant graduate degree strongly preferred.</li><li>Experience in and/or significant exposure to the payments industry with a solid understanding of business model drivers.</li><li>Strong aptitude for analytics; demonstrated ability to develop sophisticated financial models and draw value-added insights from large amounts of data.</li><li>Strategic thought leader with the ability to work through unstructured problems and develop clear action plans.</li><li>Strong relationship management and collaboration skills – ability to manage external vendors and internal stakeholders.</li><li>Excellent communication skills – both written and oral -- with experience leading discussions with Senior Leaders.</li><li>People leadership experience.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director, Pricing

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. We are seeking a Director of GIS to lead our team of GIS analysts, shape our GIS strategy, and drive modernization and innovation. As part of the OTI Applications division, you’ll oversee managers and GIS analysts working on mission-critical GIS systems, leveraging cutting-edge technologies and cloud services. Your role includes mentoring staff, promoting innovation, optimizing GIS data and development workflows, and enhancing cost efficiency in product delivery and maintenance. The Director of GIS will have the following responsibilities: -Develop and implement a comprehensive GIS strategy that supports the agency's mission and business objectives -Lead a team of GIS professionals in the design, development, and maintenance of GIS databases, services, applications, and maps -Lead and mentor GIS analysts and data specialists to ensure high-quality delivery -Collaborate with architects and developers to design, maintain, and optimize GIS infrastructure -Define GIS product roadmaps, establish performance indicators, and ensure delivery throughout product lifecycles -Provide technical expertise and guidance to staff and management on GIS-related matters -Develop and maintain relationships with stakeholders and partners to advance the agency's GIS initiatives -Work with GIS and Data Engineering teams across the city to build citywide GIS and 3D mapping solutions -Work with various City departments, utilities, universities, and private companies to visualize and analyze data critical to citywide spatial programs, including underground infrastructure -Help teams across the city to better utilize GIS technology in business applications -Provide leadership to the GIS unit, including staff development, retention, and recruiting -Manage special projects and initiatives. HOURS/SHIFT Day - Due to the necessary management duties of this position in a 24/7 operation, the candidate may be required to be on call and work various shifts such as weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY TO APPLY * Special Note: Taking and passing civil service exams are necessary to maintain employment with the City of New York. Please check the Department of Citywide Administrative Services (DCAS) website (<a href="http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml" target="_blank">http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml</a>) for important exam filing information. Please ensure that you are either a permanent employee in the civil service title listed on this posting, or, that you file for the examination when there is an open filing period. For more information regarding the civil service process, please visit the DCAS website at: <a href="http://www.nyc.gov/html/dcas/html/work/work.shtml" target="_blank">http://www.nyc.gov/html/dcas/html/work/work.shtml</a> * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration Please go to <a href="http://www.cityjobs.nyc.gov" target="_blank">www.cityjobs.nyc.gov</a> and search for Job ID #758527 SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program OTI participates in E-Verify TELECOMMUNICATION MANAGER - 82984<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or 2. An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or 3. Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.<h4>Preferred Skills</h4> The successful candidate should possess the following:-Strong leadership and management skills, with the ability to motivate and inspire a team -Minimum of five years of experience in GIS project management -Strong problem-solving and analytical skills, with the ability to think strategically -Knowledge of GIS software and tools, including ArcGIS, QGIS, and Python -5+ years working as a GIS Analyst or engineer -Experience in GIS database design, development, and management -Excellent communication and interpersonal skills, with the ability to present complex information to a wide range of audiences -Hands-on experience using or working with GIS platforms such as ESRI, Carto, or GeoServer -Experience with ESRI GIS technology and desktop software (ArcGIS Desktop and ArcPro), ArcGIS Enterprise, ArcGIS Online -Experience developing production-grade solutions -Experience with enterprise geodatabase management, design, and data modeling -Hands-on experience using at least one programming language such as Python, SQL, Java, JavaScript, C++, C#, or C -A degree in GIS, Geography, Engineering, City Planning, or a related field is a plus <h4>55a Program</h4> This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Office of Technology & Innovation (OTI)

Director - GIS | City of New York Jobs

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp; Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp; The fraud landscape is dynamic, and the modus operandi are always evolving, with fraudsters becoming ever more sophisticated and leveraging new technology for committing fraud. At the same time, the advent of Agentic AI and Agentic commerce is driving exciting innovations in the payments space, but also creating new attack vectors for fraudsters. &nbsp;Addressing these trends will require rapid and effective decision making, strong collaboration with internal and external partners and a strong external focus to stay plugged in to innovations, new form factors and of course adaptations by fraudsters. The successful applicant will play a crucial role within the Fraud Risk Management Team leading fraud strategy for agentic commerce payments as well as the associated servicing strategy. This role has direct and material impact on our company’s profitability and brand, both in terms of managing fraud losses as well as driving customer experience at point of sale. The objective for the team is to drive profitable business growth by reducing the risk of fraud while supporting the rapid roll out of &nbsp;agentic commerce use cases. &nbsp;The incumbent Director would lead a team of 3 data science/risk management professionals who develop industry leading fraud and servicing strategies to maintain low fraud rates. In addition to creating strategies to reduce fraud rates, the responsibilities include driving the servicing strategy for Agentic Commerce, as well coordinating with key partners, including fraud teams, product owners and Agentic providers to manage the roadmap of Agentic commerce launches, ensuring fraud requirements are incorporated appropriately into the roadmap. Key Responsibilities:<ul><li>Lead fraud loss prevention for Agentic Commerce for the proprietary card portfolio.&nbsp;</li><li>Drive the strategies, capabilities and analytics supporting fraud-related servicing for Agentic Commerce</li><li>Minimize Unprofitable Fraud Related Disruptions, with specific focus on Fraud Strategy Controls.</li><li>Address Emerging Agentic Fraud Trends &amp; Monitor Key Metrics to Take Corrective Actions.</li><li>Conceptualize and implement new variables which would help in reducing approved fraud and enable industry leading customer experience.</li><li>Lead the investigation of agentic fraud cases to identify gaps in our processes and drive remediation.</li><li>Partner with product and technology teams to develop and implement appropriate controls.</li><li>Coordinate with key partners, including fraud teams, product owners and Agentic providers to manage the roadmap of Agentic commerce launches, ensuring fraud requirements are incorporated appropriately into the roadmap</li></ul>Minimum Qualifications<ul><li>Strong analytical and problem-solving experience.</li><li>Exceptional ability to think both strategically and analytically.</li><li>High energy with ability to adapt to dynamic fraud landscape and changing business priorities.</li><li>Strong project management skillset, comfortable with driving requirements for integrated technology platforms.</li><li>Demonstrated ability to influence alignment across a range of goals, including ability to find win-win solutions with partners.</li><li>Proven track record of thought leadership and collaboration.</li><li>Ability to navigate through ambiguous problems, be creative and manage multiple concurrent projects in a dynamic environment.</li><li>Advanced degree in quantitative field and prior leadership experience in the payments business, or fraud risk management.</li><li>Experience/knowledge of Agentic Payments/AI preferred</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Fraud Agentic Commerce

You lead the way. We have your back.&nbsp;At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express is committed to safeguarding the integrity, confidentiality, and availability of our systems, applications, and customer data. As part of our mission to strengthen the company’s cybersecurity posture, we are seeking a&nbsp;Director of Penetration Testing&nbsp;to lead a high-impact team of security professionals dedicated to identifying and mitigating vulnerabilities through real-world attack simulations. The Director – Penetration Testing will lead the strategy, execution, and advancement of American Express’s offensive security program, ensuring comprehensive testing coverage across applications, infrastructure, and emerging technologies. This leader will drive innovation in testing methodologies, oversee program operations, manage the enterprise Responsible Disclosure and Bug Bounty programs, and provide critical insights to senior leadership to inform business risk decisions. This position requires a strategic and technically adept leader who can balance tactical execution with long-term vision, inspire and mentor a team of experts, and collaborate across the enterprise to ensure proactive defense and continuous improvement of our security posture.Responsibilities Include:<ul><li>Team Management:&nbsp;Build, lead, and mentor a high-performing team of penetration testers. Oversee hiring, training, and professional development, ensuring resource alignment to meet program goals.</li><li>Program Leadership:&nbsp;Oversee and manage all penetration testing engagements, ensuring adherence to compliance standards, internal policies, and regulatory requirements.</li><li>Operational Oversight:&nbsp;Lead enterprise testing initiatives including application, infrastructure, cloud, and emerging technology assessments. Manage the Responsible Disclosure and Bug Bounty programs to ensure effective triage, validation, and remediation of reported vulnerabilities.</li><li>Vulnerability Management Partnership:&nbsp;Collaborate with vulnerability management and engineering teams to track, prioritize, and resolve identified vulnerabilities.</li><li>Reporting &amp; Communication:&nbsp;Develop, review, and present detailed technical findings and executive-level summaries, providing actionable recommendations to senior leadership.</li><li>Strategic Alignment:&nbsp;Define and evolve the penetration testing strategy to align with organizational goals, threat intelligence, and regulatory mandates.</li><li>Technical Excellence:&nbsp;Maintain deep expertise in penetration testing methodologies, frameworks, and tools. Ensure the program remains current with evolving attack techniques and technologies.</li><li>Cross-Functional Collaboration:&nbsp;Partner with technology, engineering, and risk functions to embed offensive security insights into proactive defense and design reviews.</li></ul>Minimum Requirements:<ul><li>10+ years of experience in cybersecurity or equivalent experience, with at least 5 years in penetration testing or offensive security leadership roles.</li><li>Extensive hands-on knowledge of penetration testing methodologies, frameworks, and tools such as Metasploit, Burp Suite, NMAP, and Wireshark.</li><li>Strong understanding of operating systems (Windows, Linux, macOS) and network protocols, including segmentation methodologies.</li><li>In-depth understanding of regulatory and compliance standards including PCI-DSS.</li><li>Proven experience managing large-scale penetration testing programs, including internal/external audits and third-party engagements.</li><li>Bachelor’s Degree in Computer Science, Information Security, or related field; or equivalent professional experience.Preferred Requirements</li><li>Exceptional communication and presentation skills; able to articulate technical risks and findings to executives and non-technical audiences.</li><li>Demonstrated ability to lead cross-functional teams and drive strategic initiatives in a complex enterprise environment.</li><li>Bachelor’s Degree in Computer Science, Information Security, or related field; or equivalent professional experience.</li><li>Industry-recognized certifications preferred (e.g., OSCP, OSCE, GPEN, GWAPT, CISM).</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these position.

Director Cybersecurity

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Description:Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium and large businesses.The&nbsp;Customer Growth Analytics Team&nbsp;is part of the Analytics, Investment Optimization and Marketing Enablement (AIM) team in the Global Commercial Services Marketing group within American Express.&nbsp;The Customer Growth Analytics team is currently hiring a Director who will lead the team responsible for MM Card cross-sell and engagement analytics.&nbsp;The incumbent will partner across teams to drive strategies that power customer acquisitions and organic growth.&nbsp;Responsibilities:·Design analytics powered strategies for Card cross-sell and engagement across Sales strategic expansion and Early Tenure teams.·Incumbent will partner with colleagues across Marketing, Sales, Product and Decision Science teams to assess and identify opportunities for customer and revenue growth·Play a critical role in scaling treatments such as cross sell and commercial underwriting and enabling roll out of targeting solutions through rapid test and learn·Drive data driven solutions to enable optimal attempt strategy partnering very closely with Sales leadership team·Strong people leader who can lead, motivate, and coach the team and is able to foster a collaborative team environment. Prioritizing efforts to help the team focus on the most impactful opportunities.Qualifications:·Master’s degree in a quantitative field preferred or MBA.·Strong analytics, quantitative, thought leadership, and project management skills with a demonstrated proficiency in managing multiple projects simultaneously.·Proven ability to translate analytical results in data-driven business strategies.·High quality written and oral communication skills with ability to synthesize key points/priorities and influence business decision making.·Proven ability to build strong cross-functional relationships, and extensive experience engaging with and influencing partners across various functions.·Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.·Willingness to challenge the status quo; breakthrough thinking to generate insights, alternatives, and opportunities for business success.Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director- Middle Market Card Customer Cross Sell & Engagement Analytics

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate sustainability initiatives.This team member will be an integral member of the CA&amp;C team supporting the American Express Global Merchant &amp; Network Services (GMNS) division. GMNS is responsible for relationships with Amex-accepting businesses, as well as third party payment providers, strategic bank and fintech partners, prepaid products, and the company’s globally integrated payments network – which powers all transactions that are seamlessly and securely processed through American Express.This role is responsible for driving external communications and counseling key business executives, leading new and creative opportunities to drive news about GMNS initiatives, directing and owning external communications and corresponding internal communications strategies, and managing issues to protect and enhance the American Express brand. The primary focus for this role will be on: 1) communications regarding American Express Network capabilities, including the advanced technology that underpins $1.7 trillion in volume annually 2) partnerships with the third-party banks and institutions in countries and territories around the world that license the American Express brand and issue local American Express-branded cards in their countries and/or serve as the merchant acquirer for local merchants on our network.The director will serve as a company spokesperson and work alongside GMNS executives and their teams. This role will report to the U.S.-based Vice President, Corporate Affairs and Communications overseeing the GMNS communications strategy; and will collaborate closely with colleagues that support B2B and merchant communications, as well as internal colleague communications, marketing, and partnerships.How will you make an impact in this role?<ul><li>Support the business goals of GMNS by creating and driving compelling communications programs and campaigns – with a particular focus on</li><li>Network initiatives. Work closely with technical experts to understand, identify, and lead storytelling initiatives that demonstrate Amex leadership and differentiation.</li><li>Write clear, impactful content that showcases American Express’ innovation and partnerships.</li><li>Counsel GMNS executives and support their external and colleague communications needs; demonstrate strong, decisive judgment to protect and promote the American Express brand.</li><li>Collaborate with colleagues globally to ensure alignment of GMNS communications activities across the business, and to take a solutions-oriented mindset to challenges as they arise.</li><li>Develop strong relationships with press and industry stakeholders to promote GMNS advancements and executive perspectives.</li><li>Manage projects end-to-end with high quality and professionalism, including preparing executives for press interviews and speaking opportunities.</li><li>Monitor competitor and industry-level activities, including advancements in payments technology, infrastructure, and regulation.</li><li>Be a strong mentor and people leader, overseeing the work of a communications manager.</li><li>Represent GMNS in the U.S. as a spokesperson responding to media inquiries.</li><li>Help oversee and manage U.S. -based PR agency.</li><li>Ensure outcomes and results aligned with the GMNS business strategy, with the ability to pivot and problem-solve to fill gaps and new areas of opportunity.</li><li>Work independently, being able to move projects forward and escalate as needed, while creating the roadmap to execute projects thoroughly and deliver strong results.</li></ul>Minimum Qualifications:<ul><li>7–15 years of public relations experience, with established ability to influence and counsel internal and external stakeholders while managing multiple priorities in a deadline-driven environment.</li><li>Significant experience counseling top executives and driving their external and internal communications needs.</li><li>Strong strategic and creative thinking with proven experience leading winning communications strategies and plans.</li><li>Superior written, verbal, and media relations skills, with proven media relations results.</li><li>Proven ability to quickly learn and absorb complex and technical subjects and translate material into clear, comprehensive communications messages.</li><li>Meticulous attention to detail, organization, and project management, with a proactive approach and a focus on owning and leading projects to achieve strong results.</li><li>Ability to think independently, quickly, and apply good judgment.</li><li>Self-starter and strong collaborator with the ability to work independently while operating as a team player adaptable to a diverse group of colleagues and clients across the globe.</li></ul>Preferred Qualifications:<ul><li>Business-savvy communications expert with experience in payments, finance, technology, business-to-business, fintech, or other relevant industry.</li><li>Collaborative and empathetic people leader focused on developing talent.</li><li>Creativity in developing and managing stories with national, local, and trade press.</li><li>Proven experience managing PR agencies and/or teams; agency experience a plus.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

Director - Communications, Global Merchant & Network Services

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model across Amex Offers, Advertising, Dining and Marketing Technology.The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.You will be joining ECMX’s MarTech organization, focused on providing frictionless, flexible, and flawless marketing and servicing experiences.Reporting to the Vice President, Digital Product Transformation &amp; Planning, this new role will be responsible for defining the long-term vision for our next generation AI and Agentic Marketing capabilities.Key Responsibilities include:<ul><li>Define the AI strategy for marketing technology, including a 2–3-year roadmap that aligns with enterprise priorities and evolving technology trends</li><li>Partner with Product Development, Marketing, and Technology teams to identify, validate, and prioritize high-impact AI use cases across the marketing ecosystem including use cases for enterprise tools like LLM agents, vibe coding</li><li>Evaluate and recommend best-in-class AI capabilities and vendor solutions, leading the due diligence and governance process to onboard external partners</li><li>Lead financial modelling for sizing impact of use cases and tracking value realization and performance metrics</li><li>Champion AI fluency and adoption across MPS, developing training and enablement programs that build capability and confidence in using AI tools</li><li>Lead change management and new ways of working related to AI adoption, in partnership with Marketing Operations, Marketing, and Product teams</li><li>Drive cross-functional collaboration with stakeholders in Marketing, Technology, Risk, Legal, and Compliance to ensure compliance and scalability</li><li>Monitor external trends in AI, GenAI, and marketing innovation, and incorporate insights into Amex’s strategy and roadmap decisions</li></ul>Minimum Qualifications:<ul><li>Strategic, big-picture thinker with deep understanding of AI, GenAI, and marketing technology ecosystems</li><li>Proven experience translating emerging technologies into practical applications and business value</li><li>Strong business acumen and creativity in identifying opportunities for new capabilities, tools, or experiences</li><li>Demonstrated ability to drive transformation across functions, balancing strategic vision with operational rigor</li><li>Strong stakeholder management and consultative skills, with a track record of influencing senior leaders</li><li>Ability to navigate ambiguity and engage in structured thinking in order derive meaningful, data-driven insights</li><li>Excellent oral and written communication skills; ability to simplify complex concepts and bridge business and technical conversations</li></ul>Preferred Qualifications:<ul><li>5–7 years in management consulting, strategy, or innovation roles with exposure to marketing or technology</li><li>Minimum 3–4 years of people leadership experience</li><li>Comfortable working in an environment with tight deadlines and managing through making decisions with imperfect information</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director-AI Product Strategy & Program Management

At American Express, our culture is built on a 175-year history of innovation, shared At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.About American Express VenturesAmerican Express Ventures (“Amex Ventures”) seeks to identify and invest in category leading startups shaping the future of financial services, consumer commerce and enterprise software. As a value-added investor, Amex Ventures plays a key role in developing and executing long-term corporate strategic initiatives which contribute to American Express’ market leadership and growth.Team members work with senior management, C-level executives and business leaders across the company to execute venture investments, both domestically and internationally. The team also initiates and executes non-organic business development and strategic initiatives.The Amex Ventures team is seeking a highly motivated individual for a high-visibility role at the intersection of venture capital and enterprise innovation, shaping how American Express identifies, tests, and scales partnerships with leading startups.The role is based in San Francisco, California or New York, NY.Job Scope &amp; ResponsibilitiesThe Director of Business Development (BD) &amp; Go-To-Market (GTM) Enablement will play a critical leadership role in building and scaling Amex Ventures’ commercialization and ecosystem engagement efforts.Reporting to the Managing Director and Head of BD, this leader will oversee the project management for startup commercialization, manage the Ventures partnership reporting and data infrastructure, and lead engagement with key venture capital and ecosystem partners. The Director will drive measurable impact across the innovation funnel; enabling startup pilots, facilitating enterprise partnerships, and delivering insights that demonstrate Amex Ventures’ contribution to enterprise growth.This role manages one Senior Analyst and collaborates extensively with the Ventures investment team, Amex business units, and cross-functional partners across Legal, Enterprise Risk, Marketing, Corporate Communications and Compliance.Key responsibilities:1. Commercialization PMO &amp; Partnership Enablement<ul><li>Lead the end-to-end PMO for commercialization, managing all programs connecting startups to Amex business units through engagement with senior business leaders.</li><li>Own the Ventures Commercialization Playbook, ensuring scalable, compliant, and repeatable partnership execution.</li><li>Partner with BUs on annual capacity planning to align venture sourcing, enterprise demand, and resource allocation.</li><li>Provide thought leadership and process innovation to improve the speed, efficiency, and impact of startup engagements.</li><li>Support Investors and BU stakeholders to scope, evaluate, and operationalize pilots, proofs of concept, and commercialization opportunities.</li></ul>2. VC &amp; Ecosystem Engagement<ul><li>Manage key relationships with VC partners and strategic investors to expand startup sourcing and collaboration opportunities. Use relationships to provide thought leadership around innovation trends and insights back into Amex</li><li>Build new VC and ecosystem relationships to increase top-of-funnel deal flow aligned with Amex Ventures’ thematic priorities.</li></ul>3. Reporting, Analytics &amp; Insights<ul><li>Own data, reporting, and insights infrastructure across all BD workstreams, including startup engagement, VC networks, events, and commercialization.</li><li>Identify relevant opportunities to streamline infrastructure through new technologies</li><li>Translate data into actionable insights that demonstrate venture-to-enterprise value creation.</li><li>Maintain and evolve all BD playbooks, internal processes, and reporting templates to ensure operational excellence.</li></ul>4. Strategic Leadership &amp; Cross-Functional Collaboration<ul><li>Act as a trusted partner to the Head of BD, supporting incremental confidential strategic projects and executive presentations</li><li>Collaborate closely with Investors, Legal, Marketing, Enterprise Risk, Compliance, and Corporate Communications teams to ensure alignment, compliance, and amplification of BD initiatives</li><li>Coach and develop a high-performing analyst, fostering growth, ownership, and analytical rigor across the BD function.</li></ul>Minimum Qualifications:<ul><li>A deep passion for the American Express brand, the business model, and appetite for contributing to a company with a rich legacy of innovation.</li><li>7–10 years’ experience in business development, partnership enablement, commercialization, or strategy roles.</li><li>Demonstrated experience leading complex partnerships from inception through execution, coordinating across internal processes and cross-functional stakeholders, including Compliance, Legal, Enterprise Risk, Corporate Communications and Finance, to achieve successful implementation, operational excellence, and business results.</li><li>Proven project management experience managing complex, cross-functional programs or commercialization initiatives.</li><li>Strong understanding of venture capital, fintech, enterprise software, or innovation ecosystems.</li><li>Demonstrated ability to lead through influence and drive measurable results across teams.</li><li>Strategic thinker with strong bias for execution and operational excellence.</li><li>Exceptional stakeholder management, communication, and organizational skills.</li><li>Collaborative leader with demonstrated ability to mentor and develop team members. Existing people leadership experience a plus</li><li>Bachelor’s degree required; MBA or advanced degree a plus.</li></ul>This role is ideal for a strategic, collaborative operator who thrives at the intersection of startups and enterprise innovation.Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

39 Leadership / Executive Board Jobs in United States