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Florida International University is a&nbsp;<a href="https://top50.fiu.edu/" target="_blank">top public university</a> that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.Communications &amp; Marketing Manager - 533610Job Summary:Responsible for day to day operations of the Office of Business Services (OBS) Marketing Department including website, social media, graphic content, e-mails and onsite tabling and activation. Tracks analytics with respect to all web based marketing tools. Presents OBS information to student, faculty and staff groups. Responsible for scheduling marketing staff and ensuring the productivity of the hourly team.<ul><li>Develops specific marketing campaigns in coordination with OBS directors to drive revenue and awareness growth. Holds meetings with the Office of Business Services (OBS) directors to identify areas of opportunity. Works closely with the Marketing Director to develop communication strategies that will be effective and resonate.</li><li>Manages Shop.FIU website, content and real time accuracy of information to include hours of operation; menu of services; promotions, specials and calendar of events; and links to external websites.</li><li>Manages Social Media accounts. Reviews images prior to submission. Drives engagement, campaigns and topics. Records metrics and communicate to upper level management.</li><li>Coordinates activation opportunities to include management of internal and external partners.&nbsp; Ensures scheduling of staff, allocation of resources and any measurement requirements for marketing metrics are met and later communicated to senior management.</li><li>Manages E-Mail communication and dissemination. Works closely with Marketing Director on content. Identifies community groups to send relevant e-mail communication. Tracks open and click through rates and communicate to upper level management.</li><li>Manages display monitors and graphic software behind content.&nbsp; Refreshes and keeps current as necessary and applicable.</li><li>Oversees orientation program. Develops content in coordination with the Marketing Director.</li><li>Manages graphic content used by OBS. Oversees its development and brand logos.&nbsp; Acts as final editor on graphic content.</li><li>Sources external vendors for goods and services.</li><li>Presents to student, faculty and staff groups as needed to inform, train and promote OBS services.</li><li>Ensures the productivity of team and that the team meets deadlines.</li><li>Works in collaboration with the division of External Relations on all collateral material and advertising.</li><li>Performs essential duties in any emergencies such as hurricanes, public health emergencies, and/or any other university emergency closing.&nbsp; The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.</li></ul>Minimum Qualifications:&nbsp;Bachelor's degree in Marketing, Media/Public Relations, Communications or appropriate degree and three (3) years of experience in a related field.Desired Qualifications:&nbsp;<ul><li>Web and graphic design experience using software that it includes but not limited to Adobe Illustrator and Photoshop.</li><li>Ensures brand consistency across all communications and channels.</li><li>Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.</li></ul>Job Category:&nbsp;AdministrativeAdvertised Salary:&nbsp;$50,000 - $60,000Work Schedule:Begin time: 8:30 AM End time: 5:00 PMWorking Condition(s):Operating University Vehicles (all types)Pre-Employment Requirements:<ul><li>Criminal Background Check</li><li>Driver's License Check</li></ul>Other Information:&nbsp;<ul><li>Travel to FIU Campus</li></ul>For further information or to apply, please visit careers.fiu.edu and reference Job Opening ID # 533610Pay TransparencyFlorida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.&nbsp; However, employees who have access to the compensation information of other employees or applicants as a part of&nbsp; their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Communications & Marketing Manager - 533610

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.&nbsp;Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.&nbsp;As the Director of Learning and Development for Operational Risk Management, you will play a pivotal role in shaping the strategic direction and execution of the firm's operational risk training initiatives. Reporting into the Operational Risk Project Lead, you will lead a team responsible for designing, implementing, and evaluating comprehensive learning programs to enhance the organization's risk management capabilities.Responsibilities:<ul><li>Play a lead role in developing and executing against a strategic learning and development roadmap aligned with Amex’s operational risk management objectives and regulatory requirements</li></ul><ul><li>Create innovative and engaging training content, including e-learning modules, workshops, simulations, and experiential learning opportunities</li></ul><ul><li>Collaborate with subject matter experts and key stakeholders across the organization to identify learning needs and prioritize training initiatives</li></ul><ul><li>Drive the delivery of training programs globally, ensuring consistency in content, quality, and effectiveness</li></ul><ul><li>Evaluate the impact of training interventions through metrics and analytics, refining programs to drive performance improvement</li></ul><ul><li>Incorporate relevant insights into learning initiatives from industry practices, emerging trends, and regulatory developments in operational risk management</li></ul><ul><li>Serve as a thought leader and advocate for a culture of risk awareness and accountability throughout the BlueBox, promoting learning and professional development</li></ul><ul><li>Support audits and exams as needed</li></ul>Qualifications:<ul><li>Extensive experience in learning and development within the financial services industry, specific expertise in operational risk management preferred</li></ul><ul><li>Strong understanding of risk management principles, frameworks, and regulatory requirements (e.g., Basel III, Dodd-Frank Act, MiFID II, etc.)</li></ul><ul><li>Experience designing and delivering training programs for diverse audiences, including front-office staff, risk professionals, and senior executives</li></ul><ul><li>Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across organizational levels</li></ul><ul><li>Demonstrated ability to drive change and innovation, leveraging technology and data analytics to enhance learning outcomes</li></ul><ul><li>Strategic thinker with a results-oriented mindset, able to balance short-term priorities with long-term objectives</li></ul><ul><li>Relevant certifications (e.g., FRM, PRM, CFA) and membership in professional associations (e.g., GARP, PRMIA) are a plus</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Director - Operational Risk Management; Learning, Development & Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.Join Team Amex and let's lead the way together.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest your professional development.&nbsp;&nbsp;Find your place in technology on #TeamAmexThe U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Joining the Customer Marketing team, this role will be focused on the delivery of innovative solutions to satisfy the needs of our business. As an agile team we work closely with our business partners to understand what they require, and we strive to continuously improve as a team.&nbsp;We pride ourselves on a culture of kindness and positivity, and a continuous focus on supporting colleague development to help you achieve your career goals.&nbsp; We lead with integrity, and we emphasize work/life balance for all of our teammates.Job Responsibilities:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsible for delivering the features or software functionality independently and reliably.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop technical design documentation.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Functions as core member of an agile team by contributing to software builds through consistent development practices with respect to tools, common components, and documentation.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in code reviews and automated testing.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Helps other junior members of the team deliver.·&nbsp; &nbsp;Demonstrates analytical thinking - recommends improvements, best practices and conducts experiments to prove/disprove them·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provides continuous support for ongoing application availability.·&nbsp; &nbsp;Learns, understands, participates fully in all team ceremonies, including work breakdown, estimation, and retrospectives.·&nbsp; &nbsp; &nbsp;&nbsp;Willingness to learn new technologies and exploit them to their optimal potential, including substantiated ability to innovate and take pride in quickly deploying working software.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High energy demonstrated, willingness to learn new technologies and takes pride in how fast they develop working software.Minimum Qualifications:<ul><li>Bachelor's Degree with minimum 4+ years of overall software design and development experience.</li><li>Experience with React, JavaScript, TypeScript, HTML, CSS, CI/CD, Jest, Cucumber, Selenium, Redux</li><li>Able to design reusable components and modules.</li><li>Familiarity with cloud platforms, ideally Google Cloud Platform (GCP)</li><li>Working knowledge of data storage solutions like Big Query or Cloud SQL and data engineering tools like AirFlow or Cloud Workflows.</li><li>Familiarity with Agile or other rapid application development methods.</li><li>Hands on experience with one or more programming languages (JavaScript, Java, Python, Scala).</li><li>Knowledge of various Shell Scripting tools</li><li>Strong communication and analytical skills including effective presentation skills.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineer - React, JavaScript, Google Cloud Platform - Customer Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The&nbsp;Senior Analyst of Morgan Stanley Cobrand Marketingis part of the FSI (Financial Services Institution) portfolio within the Cobrand Partnership Marketing Team (CPMT) within Consumer Marketing Services, which is focused on driving growth and engagement amongst our largest cobrand partners.&nbsp; The Senior Analyst,Morgan Stanley Cobrand Marketing will be responsible forleading marketing and execution across the Morgan Stanley cobrand card portfolio. S/he will work closely with internal cross functional partners and our co-brand partners to develop and drive forward acquisition marketing and capabilities.&nbsp;This role is for someone with a passion for innovative marketing, a track record of data-driven decision making, the desire to question the status quo, and a true collaborative spirit. The ideal candidate will bring strong written and oral communication, project/partner management,and leadership skills to the role.&nbsp;Key Responsibilities:<ul><li>Lead campaign planning and marketing execution roadmaps-including a deep understanding of SLAs, risks, and dependencies&nbsp;</li><li>Lead channel management activities, monthly performance reporting and forecasting, analyzing results, tracking channel metrics and budget</li><li>Deliver campaign results analyses, understanding customer behavior and providing concrete recommendations on how to improve performance against goals</li><li>Assist with issues, risk events, PRSA and take steps to ensure Operational Excellence andmitigate risk or customer harm </li><li>Build strong, collaborative relationships with key cross-functional partners such as: Product, Technology, Legal, Compliance, Risk, Finance, and Marketing Channel and Execution Partners</li></ul>Qualifications:<ul><li>Prior marketing execution experience strongly preferred</li><li>Prior acquisition/growth marketing and digital marketing experience preferred </li><li>Strong communication and partner management skills</li><li>Proficient in using data for problem-solving</li><li>Exceptional attention to&nbsp;detail</li><li>Action-oriented with thought leadership abilities</li><li>Excellent decision-making capabilities</li><li>Highly organized with process-building experience</li><li>Self-starter with proven ability to work independently</li><li>Positive, resilient mindset, learns from setbacks and adapts for success</li></ul>Location: Greater NYC Metro Area operating under a hybrid-work arrangementSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst, Morgan Stanley Cobrand Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS), is the leading provider of payments for small, mid and large corporations globally. The Marketing Strategy and Content team&nbsp;provides strategic thought leadership, engaging content, and enterprise connectivity to fuel impactful, efficient, and cohesive B2B marketing. The B2B content marketing team, a subset of this team, drives impact for our customers and American Express by providing differentiated educational and inspiring content that empower businesses.How will you make an impact in this role?Business Class is an educational resource for today’s business leaders, providing them with captivating stories, pertinent tips, and enlightening insights from business professionals, industry frontrunners, and adept entrepreneurs. The B2B Content Strategy &amp; Production team serves as the content development Center of Excellence supporting Business Class, our B2B content platform. The team is responsible for setting the strategy for content that services small, mid and large corporation and executing on content publishing in partnership with agency partners and our counterparts on the Content Strategy &amp; Production team.&nbsp; The Senior Analyst, Editorial Content Marketing will be responsible for supporting the creation and execution of an engaging editorial content strategy for GCS market segments. Managing day to day content operations, collaborating with internal and external partners to facilitate timely creation, production, and execution of various content initiatives will be key areas of responsibility. To be successful, this person will have an editorial eye, digital publishing knowledge, and a passion for driving results.Key Responsibilities:<ul><li>Supports team and partners on creation and execution of editorial content</li><li>Manages day-to-day production and content operations for area of responsibility</li><li>Works with cross-functional partners, creative and editorial agencies on various content initiatives</li><li>Works with legal, compliance, and relevant marketing teams to ensure that content produced is compliant</li><li>Monitors performance of content and recommends improvements</li><li>Oversees budgets, timelines, and editorial calendars</li></ul>Minimum Qualifications:<ul><li>At least 1-3 years of relevant experience; marketing and editorial experience a plus.</li><li>Advanced skills in MS PowerPoint/Word skills</li></ul>Preferred Qualifications:<ul><li>Strong analytical skills</li><li>Strong attention to detail</li><li>Must be able to take initiative and simultaneously manage multiple projects and priorities</li><li> Passion for and interest in new communications tools, social media, and digital media</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst- B2B Content Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer experience.The US Membership Acceleration teams sits nestled within US Customer Loyalty as a critical and foundational arm to deliver marketing on behalf of the enterprise to win the hearts, minds and wallets of our customers and deliver on the brand promise.The team is looking for a Senior Analyst, Brand Customer Marketing, to partner with Global Advertising &amp; Brand Management (GABM) organization to deliver connected experiences that elevate membership and deepens brand loyalty via an expansive through the line marketing curriculum. This candidate will ideate, influence and define innovate marketing strategies centered on bundling membership value from across lines of business to drive incremental Card Member engagement, spend, and retention during key brand moments. This individual will support the agile execution of product agnostic marketing campaigns such as Member Week &amp; Shop Small, influence across the Blue Box to meet shared goals and ensure consistent and compelling Card Member narratives across customer touchpoints. This candidate will also have an opportunity to help define what’s next by building out a strategic pipeline of campaigns, new journeys, offers and value drivers in partnership with Amex Offer Business Insights (AOBI).This role will require strong partner relationship skills, and the ability to challenge the status quo while maintaining a customer-first approach. This candidate should be comfortable in white space and navigating shifting priorities, while possessing a solution focused mentality and a sharp attention to detail. Business development experience, a plus.Key Responsibilities:<ul><li>Own end-to end campaign execution for new customer-centric marketing journeys, ensuring an integrated experience that drives benefit awareness and usage across channels, including email, web, mobile, and more.</li><li>Deliver marketing, ensuring a flawless and compliant customer experience and smart Card Member targeting.</li><li>Monitor performance trends and surface optimization opportunities.</li><li>Ability to assess market trends, customer research and insights to identify new opportunities for competitive advantages – be an authority and champion for membership innovation.</li><li>Collaborate with key partners across USCS, GABM, AOBI, Business Development and more to drive cohesive membership messages.</li></ul>Preferred Qualifications<ul><li>3+ years of experience developing and delivering customer-centric marketing; experience with email marketing preferred</li><li>Project management experience and organization skills, capable of leading agile timelines and multiple workstreams along in parallel</li><li>An analytic problem solver with a “can-do” attitude and comfort in an ambiguous and dynamic environment</li><li>Strong analytical skills, including the ability to identify relevant insights and make recommendations to action the insights</li><li>Ability to build and leverage relationships, for effective collaboration.</li><li>Strong attention to detail</li><li>Exceptional written and verbal communication skills</li><li>A desire to learn and be part of a high profile, innovate and dynamic team.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Brand Customer Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) offers powerful backing and financial support to business clients of all sizes. The GCS US Small and Medium Enterprise (US SME) Marketing team strives to provide our customers with the world’s best customer experience every day to ensure that we are essential partners to our clients. Your mission:<ul><li>Create, optimize, and implement lifecycle marketing strategies to engage and retain existing Business Checking Account customers.</li></ul>How will you make an impact in this role?<ul><li>Lead email campaigns and journeys end-to-end, including strategy, copy/creative development, legal/compliance approvals, execution, and results&nbsp;&nbsp; </li></ul><ul><li>Own the digital membership guide experience for new customers to educate and drive successful customer onboarding&nbsp;</li></ul><ul><li>Work closely with Analytics team to understand drivers of product usage; leverage insights and data to develop new marketingstrategies to drive product usage and digital engagement</li></ul><ul><li>Partner with Product Marketing and Product to improve how to convey value and drive product feature understanding and usage at each stage of the customer lifecycle</li></ul><ul><li>Build marketing strategy and channel plan to support new go-to-market feature launches&nbsp;</li></ul><ul><li>Collaborate with Marketing Automation team to translate marketing plans to execution to further our targeting &amp; personalization capabilities</li></ul>What we're looking for in you:<ul><li>Proactivity: you operate independently, work to remove roadblocks, and are persistent</li></ul><ul><li>Curiosity: you ask questions, love learning, dig into the details, and challenge the norm&nbsp; </li></ul><ul><li>Critical thinking: you provide thought leadership and make recommendations based on your findings&nbsp;</li></ul><ul><li>Flexibility/Adaptability: you adjust quickly to changing priorities and conditions; you cope effectively with complexity and change</li></ul><ul><li>Data analysis: you use data from multiple sources to create insights-driven strategies</li></ul><ul><li>Communication: you communicate in a clear and compelling way</li></ul><ul><li>Attitude: You possess a positive, can-do attitude and are eager to solve difficult challenges</li></ul>Minimum Qualifications:<ul><li>3-5+ years of experience in Marketing or Product working on customer-facing collateral, especially email</li></ul><ul><li>Excellent project management, organization, attention to detail, and collaboration skills</li></ul><ul><li>Experience analyzing and reporting performance data and KPIs</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst, Business Checking Account Lifecycle Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) is the leading provider of payments for small, mid, and large corporations globally. The Marketing Strategy and Content team provides strategic thought leadership, engaging content, and enterprise connectivity to fuel impactful, efficient, and cohesive B2B marketing. Within this team, the B2B content strategy &amp; production team drives impact for our customers and American Express by providing differentiated educational and inspiring content that empower businesses.How will you make an impact in this role?Business Class is an educational resource for today’s business leaders, providing them with captivating stories, pertinent tips, and enlightening insights from business professionals, industry frontrunners, and adept entrepreneurs. The B2B Content Strategy &amp; Production team serves as the content development Center of Excellence supporting Business Class, our B2B content platform. The team is responsible for setting the strategy for content that services small, mid and large corporation and executing on content publishing in partnership with agency partners and our counterparts on the Content Strategy &amp; Production team.&nbsp; The Senior Manager of B2B Content is responsible for the development of innovative, best-in-class content to engage and inform business leaders and decision makers. We are looking for a Senior Manager, Content Strategy, to develop and implement strategies that expand reach and engagement within our target audience of business leaders and decision makers. This is a fast-paced, dynamic role working with a smart, fun team of editors, content strategists, social media marketers and more. They will work across internal and external teams and partners to produce innovative, performance-driven content both on and off our owned platforms while maintaining a customer-first focus and ensuring quality and compliance. To be successful, this person will have an editorial eye, digital publishing knowledge, and a passion for driving results.Minimum Qualifications:<ul><li>6+ years of relevant work experience in content, publishing and / or marketing</li><li>Bachelor's Degree required</li><li>Advanced skills in MS PowerPoint</li></ul>Preferred Qualifications:<ul><li>Proven ability to collaborate and build relationships across multiple cross-functional partners</li><li>Proven ability to manage and drive forward projects, including those with white space</li><li>Exceptional prowess in achieving results against tight schedules, overseeing diverse priorities, and executing flawlessly</li><li>Expertise in customer marketing strategies– capable of crafting content that resonates with audience segments and inspires actions.</li><li>Enthusiasm and experience in organic search, including audience strategies, and an eagerness to introduce innovation; familiarity across platforms and publishers is a bonus</li><li>Zeal for grasping customer behavior and assessing the external marketplace</li><li>Strong data-driven storytelling skills to help drive incremental value for the Business Class platform</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Content Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;&nbsp;The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The US Customer Loyalty team, within U.S. Consumer Marketing, strives to deliver marketing on behalf of the enterprise that makes American Express essential to our Card Members, responsible for deepening Card Member loyalty along the lifecycle through the delivery of compelling messages at the right time to drive clear engagement outcomes.How will you make an impact in this role?The Sr. Analyst will join the Digital Features Activation and innovation marketing team. We support&nbsp;deepening customer engagement with our digital channels, self-servicing tools/features and digital pays experiences! This includes assisting with go to market strategy development, collaborating on marketing attribution/roadmap, supporting key initiatives and being responsible for the end-to-end creative development and campaign execution of marketing strategy and post-campaign analysis to provide data-backed recommendations and assessments of new opportunities and strategy expansion.This is a great role for a strategic digital marketer who is looking to showcase thought leadership, drive innovative marketing and lead execution across marketing channels (email, web, app, social, servicing etc.) to grow product awareness, activation, usage, and consistent spend.Key Responsibilities:<ul><li>Lead end-to-end campaign execution across drive to digital efforts, digital wallet activation and engagement, including targeting, segmentation, campaign set-up, deployment, and post campaign performance &amp; coupled with go forward plans.</li><li>Partner with internal product and business development collaborators to understand partner needs, develop marketing plans in conjunction with Sr. Manager to drive Card Member engagement with core digital features and pays</li><li>Own and lead marketing work plan tracking, campaign flighting and prioritization against business priorities and resources. (PMO)</li><li>Lead the creative development and approval process across marketing campaigns, collaborating closely with legal, Compliance, Brand, and external agencies</li><li>Lead campaign performance in partnership with analytics across full campaign suite, to help inform strategy in support of digital features and wallets, marketing optimization (Funnel reporting and marketing attribution)</li><li>Assess new opportunities to develop joint goals and marketing in owned and external partner channels in support of Digital Pays partners</li></ul>Minimum Qualifications<ul><li>2-3 years of digital marketing and/or product experience in digital channels (partner and/or Amex owned)</li><li>Experience with E2E campaign design and execution across digital and email channels. Highly analytical, consistent track record of being able to synthesize complex topics and use funnel performance data to make business recommendations across channels (heavy excel and PowerPoint experience required, experience with Adobe, Omniture and nVision reports required)</li><li>Outstanding interpersonal communication and executive presence, ability to lead large groups of matrixed partners across the Organization, including marketing, ops, product, analytics and finance as lead PMO for team to run and prioritize work and back logs</li><li>Ability to support strategy planning needs for new partner opportunities &amp; evaluation (customer need, value prop, reason for support) with Sr. Manager on team and business development and other internal collaborators (i.e ability to build sell in decks to partners on offers and marketing tactics for alignment)</li><li>Strategic and creative problem solver who can support building and implementing plans from the ground up, including analytics, creative, capabilities, and metrics.</li><li>Ambition to make an impact in a fast paced, multidimensional, growth environment and operate fluidly between strategy and execution to deliver flawlessly. Highly organized and Fast learner with strong attention to details to deliver innovative ideas and solutions and provide value to partners.</li><li>Intellectual curiosity and passion for understanding what drives customer behavior and how evolving technologies can enhance our Card Member experience.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Sr. Analyst - Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.&nbsp;The U.S. Customer Marketing Enablement Team, within US Consumer Services, strives to deliver value, experiences, and offerings that back our Customers through differentiated customer-centric strategies &amp; marketing. The Sr. Analyst, Customer Marketing Enablement, will join a group of dedicated, passionate marketers rallied behind goals to leverage the customer as a platform for growth ─ deepening revenue and share in ways difficult for others competing in the marketplace to replicate.The Sr. Analyst Team Lead is responsible for developing and implementing lifecycle marketing strategies and technologies which enrich customer and marketer experiences for future growth. Specifically, this part of the team is charged with improving the efficiency, agility and sophistication of our core campaign operations and centralizing, managing, and delivering end to end campaigns supporting the broader U.S. Customer Marketing Team.This role reports to the Senior Manager of Customer Enablement, leading the part of the team dedicated to unlocking more tools and CRM-based capabilities that our marketers use every day to reach customers more effectively. They will serve as the enablement team lead, responsible supporting the execution of marketing campaigns across the dialogic customer channels, including Phone and Chat. Additionally, they will be responsible for progressing overall process efficiency, working closely with Marketing, Technology, Channel Execution teams, Governance, and Compliance partners.&nbsp;The ideal candidate will bring strong written and oral communication, project management, organization, and leadership skills —proficiencies crucial in building and launching customer marketing campaigns and implementing operational improvements that yield the best outcomes for our existing Card Members and our marketers. They are passionate about understanding how our customers behave, but also how we can pave the way for new, fundamental marketing functions that allow us to reach them more effectively. Finally, this individual will join a team that requires collaboration, teamwork, and fun!This role will have the opportunity to become one of the linchpins for the U.S. Customer Marketing team, supporting critical marketing campaigns &amp; developing process efficiencies with impactful results. Gained perspective in marketing operations will empower the individual to assess the nuances &amp; scope of these initiatives, resourcefully translating these marketing strategies into successful campaigns. The ideal candidate would combine their strong organizational skills and attention to detail with a passion for consumer marketing in a collaborative environment. <h4>Key Responsibilities</h4>·Lead a team of contractors who own their own portfolios within the channel and drive end-to-end marketing campaign set up and deliveryPartner with marketing and operations teams to understand offer constructs, develop go to market plans, and define implementation strategy of new offers, product launches and refreshes to engage existing customers.·Collaborate with partners on messaging and creative development process, owning reviews with internal stakeholders and approvals with brand, legal and compliance.·Develop and maintain pipelines and campaign execution calendars and track team capacity·Participate in campaign results analyses, understanding customer behavior and providing concrete recommendations on how to improve performance against goals.·Assist with hiring, training, and development of new colleagues as they join the team, mentoring junior colleagues on best practices and leading quarterly development conversations.·Support the Marketing force migration strategy, spearheading weekly cross-functional leadership meetings, implementation of tests and reporting on progress to executive leadership. <h4>Minimum Qualifications</h4>·Project management experience and organization skills, with the ability to manage tight timelines and multiple&nbsp; &nbsp; &nbsp;priorities while driving flawless execution ·Strong attention to detail, serving as a process-focused problem solver·Effective written and verbal communication skills, building and leveraging relationships to create solutions·Strong mix of analytical and critical thinking skills to implement impactful solutions that drive results·Desire to learn on a fast-paced, results-oriented, dynamic team ·Demonstrate collaborative approaches to drive a project/initiative to completion·Marketing campaign execution experience within financial services preferred·Experience with training, onboarding, or people management is a plusSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

49 Marketing / Communications / PR Jobs in United States