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<p>We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. <br> <br> At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone. <br> <br> So what do you say? Are you ready to be part of something big?</p><br>Working on the Service Operations Team, the Service Advisor acts as the liaison for repair shops and fleet customers. In this position, you will help us grow the fleet vertical by providing exceptional customer service, minimizing any down time, and scheduling regular preventative maintenance and additional repairs.  Additionally, you will be responsible for explaining any recommendations to the customer in easy-to-understand language and suggest opportunities to keep the fleet vehicles safe, establishing RepairSmith as THE go-to vendor for fleet maintenance and repair services.<br> <br><h2>WE WILL DEPEND ON THIS PERSON TO</h2><ul><li>Proactively&nbsp;reach out to fleet customers to&nbsp;set, confirm and prepare for appointments so they can have a great service experience&nbsp;</li><li>Determine vehicle needs based on&nbsp;fleet vehicle information and predetermined pricing/packages;&nbsp;walk through possible issues over the phone&nbsp;with authorized individuals&nbsp;</li><li>Use a consultative selling process to assist&nbsp;fleet customer&nbsp;in planning for ongoing required maintenance of their vehicles; set up regular maintenance schedule&nbsp;</li><li>Produce repair orders for customers, including cost&nbsp;using the negotiated fleet contract, as well&nbsp;as&nbsp;time estimates,&nbsp;minimizing any down time,&nbsp;with full transparency&nbsp;</li><li>Assist in producing negotiated fleet prices and packages when necessary&nbsp;</li><li>Order required parts in advance and coordinate with dispatch team&nbsp;</li><li>Follow up with&nbsp;fleet&nbsp;on the status of their vehicle(s),&nbsp;based on how the&nbsp;fleet&nbsp;customer wants to be informed</li><li>Get authorization for additional recommended repairs when applicable&nbsp;</li><li>Follow up with&nbsp;fleet&nbsp;customers to ensure satisfaction&nbsp;</li><li>Assist with producing monthly statements and organizing repair orders&nbsp;</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>YOU SHOULD HAVE</h2><ul><li>Prior sales experience preferred&nbsp;</li><li>Prior Automotive experience preferred&nbsp;</li><li>Prior fleet management or relevant experience preferred&nbsp;</li><li>Proven ability to provide an exceptional customer experience&nbsp;</li><li>Ability to set and achieve targeted goals</li><li>Demonstrated communication, consultative, interpersonal and organizational skills&nbsp;</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology (AllData,&nbsp;ShopBoss, etc.)&nbsp;</li><li>High school diploma or equivalent&nbsp;</li><li>ASE certification is a plus&nbsp;&nbsp;</li></ul><br><br> <p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

SERVICE ADVISOR

<p>We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. <br> <br> At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone. <br> <br> So what do you say? Are you ready to be part of something big?</p><br>The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. &nbsp; &nbsp;<br> <br><h2>What are the day-to-day responsibilities?</h2><ul><li>Assist with service write-ups and tagging of customer cars and trucks&nbsp;</li><li>Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer&nbsp;</li><li>Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately&nbsp;</li><li>Transport customers and dealership personnel as needed&nbsp;</li><li>Perform deliveries as required&nbsp;</li><li>Clean interior and exterior of new and used vehicles&nbsp;</li><li>Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards&nbsp;</li><li>Return vehicle keys to the appropriate service consultant &nbsp;</li><li>Pick up vehicles from and deliver vehicles to storage&nbsp;</li><li>Pick up parts from the Parts Department &nbsp;</li><li>Test batteries of customer vehicles in service drive&nbsp;</li><li>Maintains building and ground as needed&nbsp;</li><li>Assist with shop clean-up and deliveries when needed&nbsp;</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School Diploma or equivalent</li><li>6-12 months of previous work experience (preferred)&nbsp;</li><li>Ability to read and comprehend written instructions and information&nbsp;</li><li>Demonstrated effective communication and interpersonal skills&nbsp;</li><li>Ability to handle machinery safely &nbsp;</li><li>Ability to drive manual transmission vehicles&nbsp;</li><li>Demonstrated customer service skills&nbsp;</li><li>Must have a valid drivers license</li><li>Ability to operate an automobile&nbsp;</li></ul><br><br> <p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

PORTER

<p>We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. <br> <br> At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone. <br> <br> So what do you say? Are you ready to be part of something big?</p><br>As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<br> <br><h2>Position Overview</h2><p><br>Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.</p><h2><br>What Will I Do Every Day?</h2><ul><li><p>Set, confirm and prepare for appointments with customers so they can have a great service experience</p></li><li><p>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</p></li><li><p>Greet customers in a friendly manner when they arrive</p></li><li><p>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</p></li><li><p>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</p></li><li><p>Produce repair orders for customers, including cost and time estimates, with full transparency</p></li><li><p>Communicate frequently with technicians and parts associates to ensure timely completion of work</p></li><li><p>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</p></li><li><p>Follow up with customers to ensure satisfaction</p></li><li><p>Gain superior product knowledge to effectively help customers</p></li><li><p>Provide an exceptional customer experience to drive loyalty</p></li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Ability to set and achieve targeted goals</p></li><li><p>Prior sales experience preferred but not required</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li></ul><br><br> <p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

service advisor-1

service advisor-2

<p>We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. <br> <br> At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone. <br> <br> So what do you say? Are you ready to be part of something big?</p><br>The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.<br> <br><p>With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.</p><h2>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Drive to set and achieve targeted goals</p></li><li><p>Prior sales experience, retail preferred</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li><li><p>Why should I come work for AutoNation?</p></li><li><p>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</p></li></ul><br><br> <p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Automotive eCommerce Sales Associate (On-Site)

<p>We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. <br> <br> At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone. <br> <br> So what do you say? Are you ready to be part of something big?</p><br>The Service Loyalty Coordinator receives all incoming service calls, establishes relationships with the customers and schedules appointments for the Service Department.<br> <br><h2>What are the day-to-day responsibilities?</h2><ul><li>Ask the customer qualifying questions to uncover needs and directs calls appropriately</li><li>Ensures that service consultants receive messages promptly</li><li>Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant</li><li>Provide reporting to dealership management</li><li>Collect retail charges from the customer in cash, check or authorized charge account</li><li>Provide customers with the proper change and/or receipt</li><li>Properly process and document charge purchases according to the policies established by the Controller</li><li>Close all internal repair orders promptly and route to Billing Clerk for processing</li><li>File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School Diploma or Equivalent</li><li>One year certificate from college or technical school, or three to six months related experience and/or training, or or equivalent combination of education and experience</li><li>Ability to read, write, add, subtract, divide and comprehend written instructions and information</li><li>6-12 months previous work experience (preferred)</li><li>Demonstrated customer service skills</li><li>Demonstrated communication and interpersonal skills</li><li>Previous industry experience (preferred)</li></ul><br><br> <p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Service Loyalty Coordinator

<p>We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. <br> <br> At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone. <br> <br> So what do you say? Are you ready to be part of something big?</p><br>The Retail Parts Manager is responsible for running a profitable and efficient parts department. The&nbsp;Retail Parts Manager will accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, pricing, merchandising and advertising.<br> <br><h2>What are my day-to-day responsibilities:&nbsp;</h2><ul><li>Forecast goals and objectives for the department and strive to meet them</li><li>Ensure parts and accessories are available for resale</li><li>Strive for harmony and teamwork with all other departments</li><li>Work with the Service Manager to ensure a timely turnaround of parts needed for Warranty and Customer Pay jobs</li><li>Establish and maintain purchasing policies including purchase orders, inventory guide figures, order codes</li><li>Prepare and administer an annual operating budget for the parts department</li><li>Understand, keep abreast of, and comply with federal, state, and local regulations that may affect parts sales</li><li>Establish and maintain programs designed to train, develop and motivate department employees</li><li>Direct and schedule the activities of all parts department employees</li><li>Provide technical assistance to parts department employees</li><li>Monitor parts department employees' payroll records</li><li>Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction</li><li>Establish and enforce a pricing policy that balances volume, customer loyalty, and the cost of doing business</li><li>Monitor and adjust inventory to minimize obsolescence</li></ul><h2>&nbsp;<br>What are the requirments for this job?</h2><ul><li>A high school diploma or the equivalent College degree or equivalent experience.</li><li>Two years experience as a Parts Manager at an Automobile Dealership or wholesale parts department</li><li>Ability to read and comprehend instructions and information</li><li>Two year of supervisory experience</li><li>Five years of experience in an automotive parts department</li><li>Excellent communication and managerial skills</li><li>Must have a valid drivers license</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><br><br> <p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Parts Manager

<p>We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. <br> <br> At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone. <br> <br> So what do you say? Are you ready to be part of something big?</p><br>The&nbsp;Wholesale Parts Shipping and Receiving Associate verifies and keeps records on incoming and outgoing shipments and prepares items for shipment. Assures proper control of parts inventory and related administrative functions. &nbsp;<br> <br><h2>What are the day-to-day responsibilities?</h2><ul><li>Count, weigh or measure items on incoming and outgoing shipments, verity information against invoices, orders and other records</li><li>Determine method of shipment, utilizing knowledge of shipping procedures, routes, and rates</li><li>Keep all bins, aisles and storage areas clean and clearly labeled</li><li>Maintain receiving and shipping records, delivery truck maintenance records and returned parts records</li><li>Unpack and examine incoming shipments, reject damaged items, record shortages, and correspond with shipper to rectify damages and shortages</li><li>Ensure that outgoing shipments meet specifications</li><li>Maintain inventory of shipping materials and supplies</li><li>Must be able to operate heavy machinery (i.e. forklift, pallet jack, etc.)</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School Diploma or Equivalent</li><li>Ability to read and comprehend instructions and information</li><li>One year of experience in a retail or wholesale parts department</li><li>Valid in-state driver's license and an acceptable, safe driving record</li><li>Must have a valid driver's license</li><li>Ability to interpret vendor catalogs.</li><li>Ability to use parts department computer system</li><li>Good communication skills</li></ul><br><br> <p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Shipping and Receiving Associate

<p>We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. <br> <br> At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone. <br> <br> So what do you say? Are you ready to be part of something big?</p><br>The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation. &nbsp; &nbsp;<br> <br><h2>What are the day-to-day responsibilities?</h2><ul><li>Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.</li><li>Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.</li><li>Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.</li><li>Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.</li><li>Stock incoming inventory in the correct location.</li><li>Maintain the parts department in clean and orderly manner.</li><li>Provide customers with needed information and offer additional sales opportunities.</li><li>Create and maintain merchandising display to promote product sales.</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Parts Retail Sales Associate is measured by achieving:</li><li>Achieve Parts Sales Targets</li><li>Achieve Customer Satisfaction Targets&nbsp;</li><li>What are the requirements for this job?</li><li>Requires three (3) years or more as an automotive Parts professional.</li><li>High School diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>One year of experience in an automotive parts department.</li><li>One year of sales experience</li></ul><br><br> <p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Parts Associate

<p>We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. <br> <br> At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone. <br> <br> So what do you say? Are you ready to be part of something big?</p><br>The We’ll Buy Your Car (WBYC) In-Store Associate will be focused and specifically trained to acquire additional inventory for the dealership by actively prospecting outside of the AutoNation Customer Network.&nbsp; &nbsp;The WBYC Associate will utilize all available prospecting resources to identify and engage private parties looking to sell their vehicle.&nbsp; Resources include third party websites, 3rd party lead sources, service drive traffic and other means. This Associate will enjoy consistent interaction with customers throughout the day, both in person and over the phone. This role will primarily make cold contact with prospects who have their vehicle advertised for sale, both online and as walk-ins to the store.<br> <br><h2>Job Responsibilities:</h2><ul><li>Review vehicle condition reports</li><li>Determine wholesale and retail prices</li><li>Inspect and accept vehicles arriving onsite</li><li>Create and execute reconditioning plan to prepare vehicle for sale</li><li>Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles and close sales</li><li>Driving incremental business through a high-level of engagement with customers.</li><li>Turn prospective Vehicle Procurement Customers over to an “elite” sales team for a sales opportunity</li><li>Work with management to identify current inventory needs.</li></ul><h2>Qualifications:</h2><ul><li>High School diploma or equivalent.</li><li>Extremely self-motivated&nbsp;</li><li>Ability to set and achieve targeted goals.</li><li>Ability to drive an exceptional Customer experience.</li><li>Demonstrated communication, prospecting, and interpersonal skills.</li><li>Organization and follow-up skills.</li><li>Experience and desire to work with technology.</li><li>Valid In-State Driver's License and an acceptable, safe driving record</li></ul><h2>Physical Requirements:</h2><ul><li>Ability to sit and stand for prolonged periods of time.</li></ul><br><br> <p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

51 Jobs in Miami, FL, USA