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<h2>Company Description</h2>PDC Machines, LLC is the world leading manufacturer of diaphragm compression systems and hydrogen refueling solutions.&nbsp; We are driving the global hydrogen energy ecosystem by providing cutting-edge hydrogen compression technology that enables consumers, industries, and companies to abandon gasoline engines in favor of zero-emission fuel cells.&nbsp;&nbsp;&nbsp;&nbsp;Our mission is to lead the world’s advance to clean energy, and to progress the role of hydrogen in the energy transition. Our purpose is to have a positive lasting impact on the world, and we’re making it happen – for our community, for our planet, and for generations to come.&nbsp;&nbsp;Since 1977, PDC’s compressors have been the preferred choice of industrial gas companies for use in specialty gas, oil &amp; gas, chemical, petrochemical, research, and renewable energy. Over the last 20 years we have shifted our focus to hydrogen energy as a fuel of the future. Today we are a key supplier of state-of-the-art solutions for both industrial gas and renewable energy companies.&nbsp;&nbsp;With sales and service offices in the US, China, Japan, South Korea, Germany, and Australia, PDC provides world-class support. Our compressors are backed by a US-based team of factory service technicians, engineers, and a global support network to ensure maximum compressor uptime.&nbsp;<h2>Job Description</h2>The Applications Engineer is responsible for all aspects of the inquiry-to-order (ITO) processes and works closely with global sales, engineering, manufacturing, finance, and product teams to translate customer requirements into competitive offerings and achieve &nbsp;sales booking targets. &nbsp;&nbsp;The position is located in Souderton, PA and reports to the Director of Global Sales.The candidate should have strong technical and commercial acumen, a relentless desire to win and satisfy customer needs, a strong sense of ownership, a work process/continuous improvement mindset, and ability to work in a fast-paced technical and commercial environment in an organized manner.Responsibilities<ul><li>Working with the Salesperson assigned to a customer account, obtain and understand customer technical and commercial requirements and define a bid approach for each opportunity.&nbsp; Clarify requirements with key customer contacts such as process, machinery, procurement, and project stakeholders.</li><li>Perform sizing and selection of the appropriate diaphragm compression systems and options that maximize the competitive position.&nbsp; Collaborate with Engineering and Product teams where there is risk or product gaps that need to be mitigated.</li><li>Review customer and regional specifications and standards (IEC, ATEX, CE, etc) and create appropriate compliance, exception, deviation, and clarification summaries.&nbsp; Strive to create and reuse standardized compliance options for future reuse for repeat regions and customers.</li><li>Create detailed costing that considers scope of equipment, specifications, quality of bills of materials, escalation, technical and execution risk, scope uncertainty, bid quality, etc.&nbsp;</li><li>Develop lead time estimates and execution plans that incorporate bidding requirements, assumptions, and value improvement opportunities and mitigate schedule risk.</li><li>Working with the Salesperson, work up priced commercial proposals that meet margin expectations and maximize chances to win.&nbsp; Perform project cash flow analysis if required.&nbsp; Submit for necessary approvals as required.</li><li>Working with Salesperson, develop proposal to send to customer that compiles proposed scope, pricing, delivery, options summaries, performance, aftermarket parts and service options, etc.&nbsp; Incorporate analysis of total cost of ownership and other differentiation and competitive positioning to ensure value proposition to customer is clear.</li><li>Use Salesforce CRM to track all bidding opportunities, and status of bid submittals.&nbsp; In collaboration with Sales team, maintain a forecast of bookings, revenue, and associated hours and material for sales and operation planning (S&amp;OP).</li><li>Develop and maintain budgetary pricing sheets, pricing reference standards, and underlying costed reference bills of material and execution taxonomies.&nbsp; Collaborate with Finance, Engineering, and Manufacturing to ensure they are accurate and competitive.</li><li>Compile bidding lessons-learned/ closed lost reports, and other relevant market intel, and provide any insights for the benefit of the Product and Sales teams to drive competitive improvements.</li><li>When customers place orders, manage the order acknowledgment and project kickoff process.</li><li>Maintain and improve work processes, procedures, tools, and templates relating to the inquiry-to-order (ITO) work processes, and monitor and report out key performance metrics such as bid cycle time, effort, bid win rates, etc.</li><li>The candidate will be cross-trained on how to create aftermarket parts and service offerings to support not only new equipment bids but also to help balance bidding workload between aftermarket and new equipment teams.</li></ul><h2>Qualifications</h2><ul><li>BS Engineering (Mechanical, Chemical, other) or equivalent.</li><li>3+ years of technical application engineering experience ideally in industrial machinery and hydrogen mobility spaces.</li><li>Highly organized, detail-oriented, independent, self-starter.&nbsp; Capable of managing multiple opportunities in various stages and ranges of complexity with sales cycles typically from 6-24 months with multiple touch points with stakeholders along that timescale.&nbsp;</li><li>Outstanding written, verbal, and presentation skills. &nbsp;Ability to create compelling proposals and present solutions to customers at a technical level is critical.&nbsp;&nbsp;</li><li>Proficiency in Salesforce or similar CRM, MS Office and ability to parse and analyze data efficiency.</li><li>Ability to travel up to 25% to meet customers and PDC functions and support the sales team.</li><li>Flexibility of working hours. There are some territories that won’t align with local time zone that will require meetings outside of typical business hours.&nbsp;</li></ul><h2>Additional Information</h2>All your information will be kept confidential according to EEO guidelines.PDC Machines is an Equal Opportunity/ Affirmative Action employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.&nbsp;If you have a disability and need a reasonable accommodation, please contact the Senior Director of Human Resources at 267-609-5414 or <a href="mailto:Hr@pdcmachines.com" target="_blank">Hr@pdcmachines.com</a>. PDC Machines is committed to the full inclusion of all qualified individuals.&nbsp;

Applications Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the Philadelphia International Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:· Welcoming and providing access to our Card Members upon arrival at reception· Being accountable and taking ownership of the customer’s experience from beginning to end· Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer· Employing the Customer First philosophy in meeting customers’ needs and expectations· Providing concierge and lifestyle recommendation· Providing travel consultation and minimal reservation assistance· Accommodating needs of our Card Members, by partnering with our food and beverage lounge partnersLounge Hours of operation are from&nbsp;05:30AM – 9:00PM&nbsp;Monday -Sunday. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:· Minimum of 1 year recent experience servicing premium customers· Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus)· Passion for servicing customers with proactive solutions· Exceptional communication skills, delighting the customer with every single interaction· The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received· Must exhibit the utmost professionalism and maintain a positive attitude in all interactions· The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment· Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do· Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment· Ability to utilize and switch from multiple technology platforms with ease· Adapt to an ever changing environment and being resilient· Ability to work flexible shifts including nights, weekends, and holidays is essential· Light to moderate lifting may be required for certain job tasks.Salary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Future Opportunities- Customer Experience Concierge, Centurion Lounge – Philadelphia Airport

<h2>Company Description</h2>PDC Machines is a leader and innovator in the design and manufacture of specialty gas compression systems, specializing in Hydrogen. The Company is the largest supplier of hydrogen compressors used in energy applications worldwide. We provide&nbsp;<a href="https://www.pdcmachines.com/diaphragm-compressors/" target="_blank">diaphragm gas compressors</a>&nbsp;for&nbsp;<a href="https://www.pdcmachines.com/alternative-energy-hydrogen-stations/" target="_blank">Alternative Energy/Hydrogen refueling stations</a>, Chemical and Petrochemical (CPI), Oil &amp; Gas, Specialty Gas, Power Generation, Pharmaceutical, Semiconductor. Our headquarters office and main manufacturing facility is in Souderton, PA USA with international locations in Japan, China, South Korea, and Germany.<h2>Job Description</h2>The Sr.Director of Operations will be responsible for driving world class manufacturing performance using operational excellence and lean methodologies on all safety, quality, delivery, cost, people, and sustainability measures. This role's responsibilities include leading Supply Chain, Quality, Production and Manufacturing Engineering, putting efficient workflows in place to maximize productivity and performance. This senior management position involves overseeing the day-to-day operations, defining and implementing the operations strategy, structure and processes to ensure alignment with business goals. The Director of Operations ensures efficient management of resources, maintains quality control, and drives the team towards exceeding all performance metrics.Key Responsibilities:Strategic Leadership:<ul><li>Oversee all aspects of manufacturing operations, ensuring production efficiency, quality control, cost management, and compliance with safety and regulatory standards.</li><li>Develop and implement operational strategies that improve operational efficiency&nbsp; and increase profitability.</li><li>Ensure that the company’s operations are aligned with key performance metrics (KPIs), including safety, quality, on-time delivery and customer satisfaction.</li><li>Drive continuous improvement initiatives throughout the organization, leveraging lean manufacturing, Six Sigma, or other operational methodologies.</li><li>Collaborate with engineering and R&amp;D teams to support product development and innovation to meet changing market demands and customer needs.&nbsp;</li></ul>Quality Management:<ul><li>Oversee quality assurance processes to maintain and improve product quality standards.</li><li>Implement systems and practices to ensure compliance with industry regulations and customer expectations.</li><li>Ensure compliance with all applicable laws, regulations, and industry standards in areas such as health, safety, environmental impact, and labor practices.</li></ul>Lean Manufacturing:<ul><li>Develop and implement a continuous improvement strategy in partnership with the management team and key stakeholders</li><li>Drive the adoption and continuous improvement of lean manufacturing principles to optimize production processes, reduce waste, and enhance efficiency.</li></ul>Team Management:<ul><li>Foster a positive, performance-driven company culture that promotes collaboration, accountability and continuous improvement.</li><li>Lead, mentor, and develop the operations team, ensuring they have the resources and support necessary to meet their goals.</li><li>Build a strong leadership pipeline and talent development strategy to ensure long-term organizational success.</li><li>Promote diversity, equity, and inclusion (DEI) within the workforce, creating an inclusive environment where all employees feel valued.</li></ul>Supply Chain Management:<ul><li>Develops appropriate supply chain strategy to maximize customer satisfaction at the lowest possible cost.</li><li>Directs and coordinates supply chain functions (strategic sourcing, planning, purchasing, inventory, shipping, receiving) through strategy, resource optimization, profitability maximization, and KPIs resulting in the maximization of customer satisfaction.</li><li>Plans, manages, and coordinates all activities related to the sourcing and procurement of necessary materials and supplies needed to meet the changing levels of product demand.</li><li>Manage inventory to optimize cash flow while ensuring adequate quantities to support execution.</li><li>Building and maintaining relationships with suppliers, vendors, and other external partners to negotiate favorable terms and ensure supply chain efficiency</li><li>Ensures proper utilization of ERP system.</li><li>Works with Finance to determine and set up effective intercompany transfers</li></ul>Budget Management:<ul><li>Develop and manage the operations budget, ensuring effective allocation of resources and cost control.</li></ul>Innovation and Technology:<ul><li>Stay abreast of industry trends and technological advancements.</li><li>Identify opportunities for innovation and integrate new technologies to enhance manufacturing capabilities.</li></ul>Customer Focus:<ul><li>Work closely with engineering and sales teams to address customer feedback and ensure that production meets or exceeds customer expectations.</li></ul><h2>Qualifications</h2>Education: Bachelor’s degree in Engineering, Manufacturing, Operations Management, or a related field; MBA or advanced degree preferred.Experience: Minimum of 10-12 years of experience in manufacturing operations, with at least 3 years in a senior leadership role.Skills:<ul><li>&nbsp;Extensive knowledge of lean manufacturing principles and practices.</li><li>&nbsp;Successful creation and implementation of processes and procedures.</li><li>&nbsp;Proven track record in improving quality and operational efficiency.</li><li>&nbsp;Strong leadership and team management skills.</li><li>&nbsp;Excellent problem-solving and decision-making abilities.</li><li>&nbsp;Proficiency in manufacturing software and ERP systems.</li><li>&nbsp;Strong financial acumen and budget management experience.</li><li>&nbsp;Exceptional communication and interpersonal skills.</li><li>&nbsp;High Mix low volume experience preferred.</li></ul><h2>Additional Information</h2>All your information will be kept confidential according to EEO guidelines.PDC Machines is an Equal Opportunity/ Affirmative Action employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.&nbsp;If you have a disability and need a reasonable accommodation, please contact the Senior Director of Human Resources at 267-609-5414 or <a href="mailto:Hr@pdcmachines.com" target="_blank">Hr@pdcmachines.com</a>. PDC Machines is committed to the full inclusion of all qualified individuals.&nbsp;

Senior Director of Operations

Admissions CounselorThe Penn State Berks Admissions Counselor recruits students for the University and the campus, maintains relationships with school counselors, participates in special visitation and recruitment programs on and off campus, and provides support and communication with prospective students and their families. This position will build strong working relationships and partnerships with community organizations in the Reading area.Primary Responsibilities:• Daily conversations and meetings with students and their families• Assisting and presenting at on-campus admissions events• Serving as the campus' primary admissions representative and liaison for Hispanic and Latino community organizations• Updating and maintaining the campus' Spanish language brochures and web pages• Chaperoning bus trips for the Undergraduate Admissions Office• Representing Penn State Admissions at high schools and college fairs• Out of state recruitment for the campus and University• Managing all on-campus group and bus trips• Participating in college fairs• Taking student/parent phone calls and responding to e-mail• Advise, counsel, and provide information to prospective and current students on University programs and processes, as well as eligibility requirements for admission and/or financial aid• Conduct individual appointments and group sessions with students and families• Communicate with a wide variety of audiences internal and external to the University• Serve on campus committees• Attend training and development for the Enrollment Management teamEducation:• This position typically requires a Bachelor's degree or higher plus three years of related experience. This position requires that you operate a motor vehicle as a part of the job duties. A valid driver's license and successful completion of a motor vehicle records check will be required in addition to standard background checks.Previous experience with a CRM (customer relationship management) system specifically Slate is desirable. The ideal candidate will be a bi-lingual Spanish speaker. Speaking, reading, writing, and communicating in fluent Spanish is required for this position. Successful candidate must have strong communication and presentation skills, a willingness to travel locally and out of state on behalf of the campus and University. The candidate should expect to work some nights/weekend• The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission.Apply online at <a href="https://apptrkr.com/5756744" target="_blank">https://apptrkr.com/5756744</a>CAMPUS SECURITY CRIME STATISTICS: For more about safety at Penn State, and to review the Annual Security Report which contains information about crime statistics and other safety and security matters, please go to <a href="http://www.police.psu.edu/clery/" target="_blank">http://www.police.psu.edu/clery/</a>, which will also provide you with detail on how to request a hard copy of the Annual Security Report.Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

4 Jobs in Pennsylvania