field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

At American Express, our culture is built on a 175-year history of innovation, sharedvalues and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. As such, the Global Commercial Services and Enterprise Solutions (GCSES) organization was created to bring together all digital product experiences, with the goal of deepening engagement and strengthening customer satisfaction.&nbsp;&nbsp;About the Team:AI is reshaping the future of commerce and redefining the experiences our Corporate and Small Business customers expect. The Corporate Capabilities team within GCSES leads the development for agentic products—developing intelligent, adaptive systems that transform how our customers interact, transact, and grow.&nbsp;How You’ll Make an Impact:As Senior Manager, Digital Product Management (Agentic AI Innovation), you will ensure that the delivery of agentic products is operationally sound, compliant, and scalable. You’ll translate product strategy into delivery execution, overseeing governance, testing, and validation processes that meet enterprise risk and AI governance standards. You’ll work closely with Product Managers, Engineering, and Governance teams to bring agentic solutions to market safely and effectively.&nbsp;Key Responsibilities:<ul><li>Operationalize Product Strategy: Translate product vision and roadmap into executable development plans, ensuring all milestones, dependencies, and risks are tracked and mitigated</li><li>Governance &amp; Compliance Stewardship: Lead navigation through enterprise AI governance processes — including documentation, model approvals, risk assessments, and regulatory alignment&nbsp;</li><li>UAT &amp; Validation: Oversee user acceptance testing, model validation, and deployment readiness for agentic solutions. Maintain robust documentation and ensure traceability from requirements through delivery&nbsp;</li><li>Model Lifecycle Management: Manage model health and compliance post-launch — monitoring performance, retraining needs, and ongoing evaluation against AI risk and fairness standards</li><li>Cross-Functional Coordination: Partner closely with Product Management, Technology, Risk, and Legal to align on delivery timelines, security standards, and operational readiness</li><li>Continuous Improvement: Establish repeatable frameworks and best practices for agentic product delivery — optimizing for quality, speed, and governance consistency</li></ul>Minimum Qualifications:&nbsp;<ul><li>5+ years of experience in product development, technology delivery, or program management, ideally in AI, fintech, or enterprise platforms</li><li>Deep understanding of governance, compliance, and risk management frameworks for AI or data products&nbsp;</li><li>Proven success managing end-to-end delivery cycles — from design through testing and launch</li><li>Strong partner management skills, with ability to communicate technical and risk topics clearly to non-technical audiences</li><li>Meticulous attention to detail, documentation, and execution discipline</li><li>Comfortable operating in an innovation-driven, highly regulated environment</li></ul>Preferred Qualifications:<ul><li>Experience with AI model governance, validation, or responsible AI processes</li><li>Familiarity with risk and control frameworks (e.g., model risk, data privacy, security)&nbsp;</li><li>Background in financial services, payments, or regulated technology delivery</li><li>Bachelor’s degree in Engineering, Business, or related field; advanced degree&nbsp;</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - Digital Product Management (Agentic AI Innovation)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Reporting into the VP, Sales-Assisted Onboarding, the Director, Global &amp; Large (G&amp;L)/International Card Services (ICS) Sales-Assisted Corporate Journey will lead the modernization of global onboarding capabilities supporting G&amp;L, and ICS markets and partnering with strategic teams across G&amp;L and ICS as well as delivery teams in Technology, Risk and Product. The role will drive strategy and execution for sales-assisted experiences across multiple regions, advancing scalability, compliance, and client satisfaction. It will oversee the evolution of the client self-service portal and internal Sales tool (DASH), strengthen third-party onboarding frameworks, and embed analytics-driven insights that enhance transparency and operational performance. The role will connect global architecture, local market delivery, and enterprise strategy to ensure Amex continues to deliver world-class onboarding experiences across every channel.&nbsp;Job Responsibilities:<ul><li>Lead the end-to-end transformation of global and local (G&amp;L/ICS) sales-assisted onboarding journeys, driving alignment with enterprise onboarding standards</li><li>Partner on the globalization strategy and execution of the program, ensuring consistency and control across regions</li><li>Oversee strategic project delivery for US Large Market and maintain future-state readiness for ongoing channel modernization</li><li>Manage DASH, company setup and client self-service portal initiatives to support sales-assisted functions across G&amp;L and ICS</li><li>Drive modernization of legacy systems, ensuring readiness of the global offering, integration with enterprise onboarding systems, and enhanced control adherence</li><li>Partner with ICS Center of Excellence (COE) and regional teams to define and execute third-party onboarding strategies, ensuring operational readiness and scalability</li><li>Drive end-to-end architectural alignment, enabling cross-channel scalability, system integration, and unified onboarding frameworks</li><li>Advance analytics and reporting enablement to deliver actionable insights that enhance onboarding throughput, speed, and compliance visibility</li><li>Collaborate with cross-functional partners across Product, Tech, Design, and Risk to deliver seamless onboarding solutions aligned with enterprise architecture and regulatory standards&nbsp;</li><li>Strengthen governance and control adherence through proactive issue management, audit readiness, and operational discipline</li><li>Champion process automation and digital enablement to reduce manual intervention, streamline customer onboarding, and improve global reporting efficiency&nbsp;</li></ul>Minimum Qualifications:<ul><li>7+ years of experience in product management, client onboarding, or digital transformation within financial services or technology organizations</li><li>Proven ability to lead multi-market and global initiatives involving complex stakeholder alignment and cross-regional execution</li><li>Deep understanding of compliance, KYC/AML frameworks, and third-party risk management&nbsp;</li><li>Demonstrated success in building partnerships across enterprises, including Technology, Risk, and Design, to deliver integrated client experiences</li><li>Exceptional people leadership skills, with a proven ability to develop, mentor, and inspire high-performing teams while fostering accountability, collaboration, and career growth</li><li>Excellent communication and influencing skills, with the ability to simplify complexity and drive alignment across global business and technology teams</li><li>Experience operating in a matrixed enterprise environment with strong execution discipline and operational rigor</li><li>Bachelor's degree</li></ul>Preferred Qualifications:<ul><li>Proven people leadership skills</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director - Digital Product Management (Onboarding)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Description of Role Need:This position will be responsible for the review of managing Mergers, Acquisition and Divestitures for American Express as per applicable Policies &amp; Addendums within defined SLA.<ul><li>Lead PMO for GSM in coordination with various stakeholders to comply with applicable policies / procedures and ensure risks are mitigated timely and effectively</li><li>Lead due diligence of potential Mergers, acquisitions or divestitures</li><li>Lead efficient change management strategy during cutover for GSM</li><li>Act as GSM SPOC for enterprise PMO and other stakeholders for M&amp;A’s</li><li>Ensure timeline integration / divestiture and Lead reporting on status</li></ul>Key Responsibilities:<ul><li>Define the approach to efficiently identify and mitigate Risk related to GSM (Third-Party management, Payment products and Travel &amp; Expense procedures)</li><li>Define clear roles and responsibilities for all the stakeholders involved in Mergers, Acquisitions &amp; Divestitures (M&amp;A) Third-Party Management and integration</li><li>Perform and coordinate Due Diligence of target to understand Third Party (supplier) landscape and determine areas of risk and focus to mitigate the risks</li><li>Ensure cross-functional alignment for Strategy and Procedures to efficiently manage Third-Party Onboarding, Payments &amp; integrations as per applicable policies and enterprise strategy for business</li><li>Define timelines, key deliverables, and align with associated owners for each M&amp;A phase</li><li>Define procedures that ensure business continuity of acquisition and efficient change management in terms of suppliers.</li><li>Assess completeness of data and identify issues, i.e.&nbsp; suppliers listed as critical even though supplier is replaceable or service categories with incomplete information, etc.</li><li>Partner with PMO to define diligence approach, integration planning, and overall progress</li><li>Effectively manage E2E project for integration within defined timelines as per policy &amp; procedures in coordination with appropriate stakeholders</li><li>Effective reporting in terms of status of integration</li></ul>Qualifications:<ul><li>Strong analytical and project management skills with the ability to manage multiple tasks and priorities</li><li>Ability to build relationships and influence colleagues at all levels of the organization</li><li>Exceptional verbal and written communication skills</li><li>Proven ability to effectively interface with stakeholders, and senior leadership across the Enterprise</li><li>Demonstrated ability to make decisions independently, work well under pressure, meet deadlines, and adapt easily to frequent change</li><li>Familiar with governance frameworks and processes for Procurement &amp; Payment Operations, Third-Party Risk, and Contracting</li><li>Prior experience in roles involving due diligence of third parties</li><li>Background / past experience with Mergers and Acquisitions frameworks would be preferred</li><li>Professional certifications such as or related credentials are a plus</li><li>Degree in Finance, Business, Accounting or related field</li><li>Experience with Project Management of large scale and stakeholders and Certification in project management would be an added advantage</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Project Manager - Global Supply Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Amex Digital Labs is seeking a Senior Associate, Digital Product Management to support our Apple Pay product team. Labs drives innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers’ digital lives. We are a fast-paced global team that leverages emerging technologies to develop digital payment and financial services products, AI-powered customer service solutions, and engaging membership experiences. We value creativity, customer centricity, and experimentation and often collaborate with top technology companies and strategic partners to bring the next generation of products to market.This Senior Associate will define product features, shape the customer experience, articulate requirements, lead customer testing, and be responsible for ongoing product performance. They will also own and evolve the analytics backlog across all Digital Wallets partners (including Apple Pay, Google Pay, Samsung Pay, and others). They will represent the product with internal and external stakeholders and will work closely with a team of engineers to deliver features that drive meaningful customer outcomes.How will you make an impact in this role?<ul><li>Deliver Apple Pay features from concept to launch, maintaining a clear, prioritized backlog</li><li>Own, define, and oversee the delivery of the analytics roadmap across wallets: manage intake, define metrics, and prioritize work</li><li>Partner closely with a team of engineers for product delivery, defining clear user stories and acceptance criteria</li><li>Work cross functionally with business development, internal colleagues, and external partners, advocating to create the best outcomes</li><li>Identify industry trends, leverage data, and draw insights from customer feedback to continuously improve the product</li></ul>Minimum Qualifications:<ul><li>2+ years of Digital Product experience</li><li>Highly organized self-starter with strong ownership mentality and track record of delivering strong business outcomes&nbsp;</li><li>Proven partner to engineering and comfortable discussing technical trade-offs; known as a business person who can talk tech</li><li>Customer-centric communicator who can clearly articulate product value and functionality</li><li>Excellent written and verbal communicator with the ability to engage, influence, and inspire partners to drive teamwork and deliver results</li><li>Detailed-oriented problem solver with a strong bias for action to diagnose, prioritize, and resolve issues</li><li>Data fluent collaborator, turning findings into actionable insights and decisions</li><li>Relentlessly curious to know how things work and not afraid to ask questions to understand systems end to end</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Servicing Control Management Risk Identification, Assessment, Testing, and Reporting (RATR) team is responsible for identifying, assessing, mitigating, and reporting operational risks across Global Servicing business unit (BU) processes. Our mission is to ensure compliance with regulatory standards and American Express policies while strengthening the BU’s resilience through a structured and transparent approach to inherent and residual risk management.We are seeking a Manager to play a key role in embedding strong control management practices within Global Servicing’s day-to-day operations. This position will involve close collaboration with multiple stakeholders across business units, functional areas, and global regions.Key Responsibilities but not limited to:&nbsp;The Manager, Global Servicing Risk Identification, Assessment, Testing &amp; Reporting will:<ul><li>Partner with business process owners to identify operational risks across business processes and systems.</li><li>FacilitateRisk &amp; Control Self-Assessment (RCSA), ensuring alignment with regulatory updates and internal control standards.</li><li>Lead or support additional assessments and testing/QA programs to validate compliance with Amex policy and regulatory expectations.</li><li>Conduct independent control monitoring and compile insights on key operational risk trends, activities, and emerging issues.</li><li>Proactively identify high-risk areas for intervention through data analysis, alerts, and testing; lead quality assurance and vertical process reviews as needed.</li><li>Review and refine control categorizations, ensuring accurate mapping of controls to risks and processes across Global Servicing.</li><li>Maintain and update risk registers and profiles, ensuring consistent documentation and transparency.</li><li>Support enterprise-wide sharing of risk insights, best practices, and emerging risk themes.</li></ul>Minimum Qualifications:<ul><li>3+ years of experience in operational risk management, internal audit, or related risk/control discipline.</li><li>Strong understanding of operational risk management lifecycle activities.</li><li>Demonstrated project management, communication, and interpersonal skills.</li><li>Experience with process governance and familiarity with regulatory frameworks, policies, and operational standards.</li><li>Advanced analytical and problem-solving skills, with the ability to identify trends, evaluate risk scenarios, and synthesize findings effectively. </li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in Finance, Business, Risk Management, or a related field; advanced degrees (MBA, MSc) or relevant certifications preferred.</li><li>Proven experience in identifying and assessing operational risks across complex processes and systems.</li><li>Hands-on experience facilitating risk assessments and testing programs to meet regulatory and internal standards.</li><li>Expertise in control monitoring, root cause analysis, and identification of control improvement opportunities.</li><li>Strong ability to interpret and communicate thematic risk reporting and insights.</li><li>Experience within the financial services industry is highly desirable.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Control Management

At American Express, our culture is built on a 175-year history of&nbsp;innovation, shared values and Leadership Behaviors, and an&nbsp;unwavering commitment to back our customers, communities,&nbsp;and colleagues. As part of Team Amex, you'll experience this&nbsp; powerful backing with comprehensive support for your holistic&nbsp;well-being and many opportunities to learn new skills, develop as&nbsp;a leader and grow your career. Here, your voice and ideas matter, your work makes an impact,&nbsp;and together, you will help us define the future of American&nbsp;Express. The Acquiring Partners, Product and Strategy Team (APPS) in&nbsp;Merchant Services US (MSUS) are tasked with making American&nbsp;Express “Welcomed Everywhere and Used Every Day.”. Through&nbsp;innovative programs like OptBlue, the business focuses on high&nbsp; growth relationships in the Merchant Acquiring arena that are&nbsp;transforming how American Express is accepted and welcomed.&nbsp;This is an exciting opportunity to join a fast-paced, dynamic team&nbsp;managing relationships with Third-Party Partner banks and sales&nbsp; channels that sit under the OptBlue program. These relationships&nbsp;are significant, complex, and critical to achieving American&nbsp;Express’s strategic objectives for Merchant acceptance. In this role, you will manage our partner relationships by working&nbsp;across a broad set of areas and teams both within American&nbsp;Express and with our partners. The successful candidate will also&nbsp;lead more tactical growth opportunities to unlock and implement&nbsp; initiatives with the partners across their sales and marketing organizations to drive American Express merchant coverage and&nbsp;spend on the network. This role is responsible for: Orchestrating Program&nbsp;Management, Driving Welcome Acceptance, Unlocking&nbsp;Partner Participation Marketing Initiatives, and Facilitating&nbsp; New Partner Integrations (i.e. Debit) <ul><li>Deepen senior level relationships with partners to help&nbsp;strategically position American Express and help grow and&nbsp;maintain a robust sales pipeline across all partner sales&nbsp; channels.</li><li>Managing complex, critical partner relationships by working across a broad set of areas and cross-functional teams both within American Express and with partners.</li><li>Accelerating growth and driving enterprise goals across this partner set by negotiating and implementing initiatives with sales and marketing organizations that drive American Express Merchant coverage and spend on the network. </li></ul>Key areas of focus:<ul><li>Strategy Development: Unlock Card Member spend in&nbsp;partnership with a portfolio of Third-Party Partnerships&nbsp;(TPPs) by focusing on Merchant enablement, activation,&nbsp; Vibrant Acceptance, and other strategic enterprise initiatives. </li><li>Partner Management: Establish and deepen relationships&nbsp;with TPPs to identify and implement growth initiatives across the partner portfolio.</li><li>Negotiation: Leverage partner executive, sales, and&nbsp;servicing relationships to uncover and implement exciting growth opportunities such as expanding American Express value-added products and services for partners and Merchants.</li><li>Collaboration: Partner with internal business team&nbsp;members&nbsp;including Marketing, Analytics, Business&nbsp;Development, and Legal to design and implement initiatives that increase Merchant activation, drive Welcomed Acceptance and deliver incremental value to our partners.</li><li>Business Development: Represent American Express and&nbsp;promote our industry specific value at industry forums /&nbsp;events / trainings to establish American Express as an&nbsp; essential partner.</li></ul> Minimum Qualifications:<ul><li>5+ years of relevant business experience required</li></ul> Qualifications:<ul><li>Self-starter with the ability to think creatively and strategically in a world of evolving payment trends and innovations</li><li>Excellent client relationship skills with demonstrated ability to influence C-level executives with business partners. Proven influencing and negotiation skills with confidence to challenge opinions and perceptions and offer unique&nbsp;insights.</li><li>Excellent relationship management and collaboration skills with ability to influence internal and external partners. Strong sales mentality with a focus on driving bottom line&nbsp; performance.</li><li>Proficient in identifying and driving new opportunities that&nbsp;advance and deepen our relationships. Strong business acumen – especially in the merchant&nbsp; acquiring, emerging payments and payment processing&nbsp;industry.</li><li>Strategic problem solver with ability to work&nbsp;through complex business and operational problems and identify clear action plans and drive resolution. Excellent oral/written communication and presentation skills a must.</li><li>Solid project management skills and the ability to lead&nbsp;multiple accounts and initiatives in parallel.</li><li>Bachelor's Degree required, MBA preferred.</li><li>Expertise in U.S. debit including routing practices and&nbsp;transaction flows; strongly preferred.</li></ul> Location: New York City or Phoenix; operating under a hybrid-work arrangementSalary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager – Acquiring Partnerships Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Senior Analyst-Risk Management<ul><li>Positions in Credit &amp; Fraud Risk lead the development of credit, operational, enterprise, and fraud policies designed to profitably grow the portfolio while ensuring an excellent customer experience. These policies utilize mathematical models and other techniques to understand and predict customer behavior.</li><li>The Customer Management function is responsible for building risk strategies for Line Suspension and Closure, Credit Line Decrease and Rightsizing, and Proactive Financial Gathering for the Blueprint Business Line of Credit (BLOC) portfolio. The team works closely with partners in Product, Operations, Technology, Data Science and other Risk teams to implement, manage, and improve the outcomes of the aforementioned strategies. There is a strong focus on driving synergies between the Customer Management functions across the BLOC and the Card business to effectively control credit losses and ensure consistency in actions across the affiliate companies.&nbsp;In this role, you can expect to:</li><li>Gather, transform, and analyze data to draw conclusions and make business decisions</li><li>Define a roadmap for, drive critical initiatives on, and enhance strategies for BLOC Responsible Lending Actions to reduce losses on the portfolio</li><li>Develop systems and processes for effective risk assessment of businesses through proactive gathering of financials &amp; re-underwriting</li><li>Monitor portfolio performance and conduct deep dives into delinquent accounts to identify improvement opportunities across the product lifecycle</li><li>Work closely with partners across various business units to implement changes on risk strategiesQualifications:</li><li>Education: a bachelor's or master’s degree in Statistics, Mathematics, Engineering, Finance/Economics or a related quantitative field is required; a master's degree is a plus</li><li>Experience: 2+ years of credit-related analytics experience, preferably in a risk management context</li><li>Relevant Knowledge: understanding of US consumer or commercial lending and credit risk management practices; experience with business loans, personal loans, mortgage lending, or credit cards is a plus; understanding of statistical concepts is a plus</li><li>Technical Skills: SQL is required; experience with spreadsheet and data analysis tools (preferably Microsoft Excel) is required; Python, R, or another language suited towards data analysis is a plus; experience with PowerBI is a plus</li><li>Soft Skills: ability to think logically, critically, and constructively about complex problems; clearly communicate findings; and propose solutions that address expressed needs. Excellent written and verbal communication skills for interaction with internal and external teams</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?How we serve our customers is constantly evolving and is a challenge we gladly accept. You can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Positions in Risk Management lead the development of credit, operational, enterprise, and fraud policies designed to profitably grow the portfolio, while ensuring excellent customer experience. These policies utilize mathematical models and other techniques to understand and predict customer behavior.This position is part of the Credit and Fraud Risk Organization, focused on credit risk controls. The role brings an exciting opportunity to define&nbsp;risk management policies for existing American Express customers. This team supports the success of American Express through innovative solutions that help identify and mitigate credit risk throughout the customer lifecycle. The role is highly visible and will require strong collaboration across a variety of functions, including but not limited to Risk, Servicing, Decision Science, Legal, and Compliance, to develop best in class strategies and capabilities to support our customers.Key Responsibilities<ul><li>Monitor, analyze, and interpret key credit performance metrics to identify trends and emerging risks.</li><li>Leverage internal and external warning indicators to proactively assess portfolio exposure and recommend mitigation actions.</li><li>Support the design and implementation of customer outreach strategies that minimize credit losses while improving customer experience, with a focus on digital-first engagement.</li><li>Contribute to the development of next-generation risk management tools, dashboards, and reporting capabilities to enhance portfolio oversight and decision-making.</li><li>Partner closely with cross-functional teams to ensure operational excellence, regulatory adherence, and strong control governance.</li><li>Conduct deep-dive analyses to uncover portfolio insights, evaluate risk drivers, and support process improvements or policy updates.</li><li>Communicate findings and recommendations to stakeholders, influencing data-informed business decisions. Minimum Qualifications </li><li>Bachelor’s degree plus 2 years of relevant work experience, or Master’s degree in a quantitative field such as Econometrics, Statistics, Mathematics, Operations Research, Engineering, or Computer Science.</li><li>Strong analytical and problem-solving skills with the ability to translate data into strategic insights.</li><li>Proficiency in handling large datasets using SAS, SQL, R, Python, or a similar programming language.</li><li>Demonstrated blend of analytical expertise, process improvement skills, and collaborative relationship-building.</li><li>Ability to think strategically and apply quantitative methods and business acumen to drive meaningful outcomes.</li><li>Excellent written and verbal communication skills, with attention to clarity and precision. Preferred Qualifications </li><li>Advanced degree preferred but not required, given a suitable combination of formal education and experience.</li><li>Prior experience in credit or fraud risk management with a solid understanding of the credit lifecycle.</li><li>Familiarity with regulatory and audit frameworks related to credit risk governance.</li><li>Exposure to data visualization tools is a plus.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of the Credit and Fraud Risk organization, the US Consumer Collections Strategy team is responsible for managing credit policies for delinquent and written-off accounts and developing best-in-class collection tools like financial relief program or a late stage collection strategy. These strategies and tools directly impact business profitability through improved credit performance and collections results. The team is also responsible for ensuring on-going monitoring and improvement of credit and collection processes and policies.The incumbent will work in a team responsible for developing and deploying new credit actions for accounts in delinquency and credit collection process, financial relief program (FRP) or managing critical processes like recovery tools and strategy, deceased collection strategy. The incumbent will also be responsible for ensuring on-going monitoring and improvement of credit and collections processes and policies. The Manager position in US Consumer Collection Strategy team is responsible for building collection tools and strategies for managing stressed accounts better. This would involve deriving insights from various portfolio trends and using those to identify core enhancements to existing programs or create new best-in-class strategies to reduce write-offs as well as provide better customer experience.Minimum Qualifications<ul><li>Strong analytical discipline, solution-oriented mindset, and focus on outcomes&nbsp;</li><li>Previous experience leading and performing analysis using SQL, Python or similar.</li><li>Well organized, manage multiple initiatives simultaneously and keep adequate prioritization.</li><li>Ambitiousness to learn, self-learner of new technologies and usage of digital platforms.</li><li>Clear, effective written and oral communication skills</li><li>Ability to work in a dynamic and cross functional environment, interacting with and influencing senior leaders, partners in risk management, global servicing network, compliance and legal.&nbsp;</li><li>Team player mentality with a track record of building relationships and collaborating with cross-functional business partners</li><li>Drive results and problem solving.</li></ul>Preferred Qualifications<ul><li>Work in a team responsible for developing and deploying new credit actions for accounts in delinquency and credit collection process including financial relief program, recovery tools and strategy, deceased collections amongst others.</li><li>Partner with several stakeholders including GSG Strategy, Operations, Compliance, Modelling team amongst others to effectively refine strategies and launch changes to market&nbsp;</li><li>Manage customer escalations and issue resolution in a timely manner, thereby providing best in class customer experience&nbsp;</li><li>Track program performance and ensuring better management of credit policies</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific InfoAt American Express, we provide customers with access to products, insights and experiences that enrich lives and build business success. Our customers include our Cardmembers as well as the small businesses, merchants, corporations, and bank partners that are all members of the dynamic American Express network. We are looking for Project Manager Interns to join our 10-week Summer Internship Program, which will provide you with skills and experience to help you accelerate in your studies and future career.&nbsp;As a Technical Project Management Intern, you will perform technical, system, and administrative tasks relating to the delivery and support of our project and program management processes and tools.You will play a key role in planning, coordinating, monitoring and status reporting of projects from conception to completion.&nbsp;What type of work can you expect?<ul><li>Support in the development of project plans and ensure the approach is fully understood by all partners.</li></ul><ul><li>Assist in monitoring and communicating progress of project delivery by cost, forecast, schedule and assessment of risks/issues.&nbsp;</li></ul><ul><li>Support agile development planning and implementation of technology development projects that evolve product capabilities and system integration, to support product features and customer experiences.</li></ul><ul><li>Collaborate with internal and external partners as part of a cross-functional team.</li></ul><ul><li>Work closely with teams to proactively manage project risks and ensure timely mitigation planning is in place for continued delivery.&nbsp;</li></ul><ul><li>Participate in Agile Ceremonies such as Sprint Planning, Daily Stand-up and Retrospective.&nbsp;</li></ul><ul><li>Take part in social activities, community service events and projects with other Interns.</li></ul>High Performance Behaviors<ul><li>Ability to handle project resources and achievement timelines </li></ul><ul><li>Ability to control budget, costs, and financial variances </li></ul><ul><li>Ability to track and mitigate project risks </li></ul><ul><li>Ability to ensure project meets compliance and regulatory responsibility</li></ul>Knowledge/Skills<ul><li>Requires financial acuity in terms of representing project financials using internal tools</li></ul><ul><li>May have business experience in a functional domain </li></ul>Technology Skills You'll Use Every Day<ul><li>Adaptive Communication</li></ul><ul><li>Agile Practices</li></ul><ul><li>Industry and Company Knowledge</li></ul><ul><li>Organizational Change</li></ul><ul><li>Technical Acuity</li></ul><ul><li>Technology Industry Trends</li></ul>Role/Strengths You’ll Need<ul><li>Functional</li></ul><ul><li><ul><li>Portfolio, Program, and Project Support </li></ul></li></ul><ul><li><ul><li>Project Management </li></ul></li></ul><ul><li>Leadership</li></ul><ul><li><ul><li>Analytical Thinking</li></ul></li></ul><ul><li><ul><li>Decision Making Influence</li></ul></li></ul><ul><li><ul><li>Relationship Management </li></ul></li></ul><ul><li>Business</li></ul><ul><li><ul><li>Planning &amp; Organizing</li></ul></li></ul><ul><li><ul><li>Problem Solving</li></ul></li></ul>Minimum Qualifications<ul><li>Bachelor’s degree candidates with an expected graduation date between December 2026 and June 2027</li><li>Currently enrolled in full-time Bachelor’s degree program</li></ul>Preferred Qualifications<ul><li>Proven interest in technologies and customer focused design.</li></ul><ul><li>Independent problem solver who’s organized, has great attention to detail, and can multi-task.</li></ul><ul><li>Strong analytical, problem-solving/quantitative skills.</li></ul><ul><li>Willing to take risks, experiment, and share fresh perspectives.</li></ul><ul><li>Proficient in analytical and presentation tools, including Excel and PowerPoint.</li></ul><ul><li>Excellent written and verbal communication skills with the ability to engage, influence, and inspire partners and collaborators to drive collaboration and alignment.</li></ul><ul><li>Familiarity with the Agile Methodologies and familiarity with Jira or Rally.&nbsp;</li></ul> Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones’ physical, financial and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

87 Project Management / Professional Services Jobs