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ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to combat climate change, national security, and exciting new technology demonstrations. Our Electron rocket has provided reliable access to orbit since 2018, becoming one of the most frequently launched rockets in the world. Neutron will be our next rocket on the launch pad, an advanced 13-tonne payload class, reusable rocket to launch the mega constellations of the future. Our space systems business includes our extensive line of satellites and components that have enabled more than 1,700 missions including the James Webb Space Telescope, NASA Psyche Mission, Artemis I, Mars Ingenuity helicopter, and more. &nbsp;Join our pioneering team and launch your career to new heights!Range Coordinator&nbsp;As the Range Coordinator at Wallops Island VA, you will be the primary interface with NASA and Virginia Spaceport Authority coordinating missions and range operations for both Neutron and Electron/HASTE programs. This is a key role in supporting test campaigns and launches from our Wallops site.&nbsp; This position will report to the Test and Launch Manager and will be embedded in the team of operators and integration engineers.&nbsp;&nbsp;In this role you will work closely with NASA Project Manager and Virginia Port Authority on mission planning, securing range support for testing, launches and oversee all coordination and scheduling for both internal Rocket Lab and external for range support.&nbsp; Will also coordinate and communicate as needed with remote Rocket Lab teams including Rocket Lab Headquarters (Long Beach, CA), Auckland Production Complex (APC), LC-1 (Mahia), or other designated locations.&nbsp;WHAT YOU’LL GET TO DO:&nbsp;<ul><li>Develop and own planning process for efficiently tracking mission and range interfaces, including contingency planning&nbsp;</li><li>Interface with the Integration and operations team and daily activities&nbsp;&nbsp;</li><li>Coordinate and organize test and launch readiness reviews in support of the Test and Launch Manager&nbsp;</li><li>Coordinate between agencies to support launch campaigns e.g. NASA, FAA or VSANZSA&nbsp;</li><li>Get familiarized with all supporting operations and maintenance processes&nbsp;&nbsp;</li><li>Track readiness of test and launch control facilities to support operations&nbsp;</li><li>Track readiness of test and IO teams to support operations&nbsp;</li><li>Work closely with engineering teams to automate &amp; optimize engine, launch vehicle and pad operations&nbsp;</li></ul>YOU’LL BRING THESE QUALIFICATIONS:&nbsp;<ul><li>Bachelor’s degree in aerospace, mechanical engineering, or other engineering discipline&nbsp;</li><li>8+ years of direct experience in any of the following: outside/customer interface, scheduling, team lead, launch vehicle and or spacecraft systems background&nbsp;</li><li>Prior experience of working a team of 10 or more direct reports&nbsp;</li></ul> THESE QUALIFICATIONS WOULD BE NICE TO HAVE:&nbsp;<ul><li>Experience with: orbital mechanics, telemetry and tracking systems, launch pad systems and process &amp; controls&nbsp;</li><li>Experience executing/conducting rocket launch operations&nbsp;</li><li>Experience working at launch vehicle test or launch facilities&nbsp;</li><li>Experience with FAA, RCC, NASA and USAF compliance programs&nbsp;</li></ul>ADDITIONAL REQUIREMENTS:&nbsp;<ul><li>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.   &nbsp;</li><li>Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.  &nbsp;</li><li>Must be physically able to commute to buildings &nbsp;</li><li>Occasional exposure to dust, fumes and moderate levels of noise. &nbsp;</li></ul>WHAT TO EXPECT&nbsp;We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.&nbsp;&nbsp;&nbsp;Important information:FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at <a href="mailto:g.biow@rocketlabusa.com.This" target="_blank">g.biow@rocketlabusa.com.This</a> dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:For security reasons background checks will be undertaken prior to any employment offers being made to an applicant.&nbsp; These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.&nbsp;Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality.&nbsp; For more information on these Regulations, click here&nbsp;ITAR Regulations.

Rocket Lab

Range Coordinator

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Operational Risk &amp; Oversight organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes and geographies at American Express. The GRC Platforms and capabilities team within GRC is responsible for building and implementing innovative technology solutions for risk management. One such platform is the Customer Risk Rating platform, within the realm of financial crimes, that is the enterprise-wide AML risk rating platform that touches all proprietary customers (individuals and legal entities) across Amex. We are seeking a seasoned Product Manager to become part of our global team to lead a transformational journey to bring the platform to fruition. This is a team of dreamers and realists using their creative and analytical chops to design and build world class platforms. These platforms are the heart of American Express’ Risk Management function.&nbsp;Job DescriptionThis position is within the GRC Platform and Capabilities team within Global Risk and Compliance Line of Business. The Product Manager position will provide day-to-day strategic support and function as the primary point of contact owning the vision and roadmap for the new transformational platform. Focus would be on new product development, risk management initiatives, process control and improvement and end user experience. This is a highly visible and strategic position within the company.Responsibilities:<ul><li>Own vision and roadmap, oversee Features/user stories end-to-end. </li><li>Collaborate and maintain relationships with business partners, stakeholders and colleagues in defining strategy and roadmaps.</li><li>Enable cross-functional collaboration with stakeholders such as Risk, Compliance, Privacy, Operations, Legal etc. to define solutions.</li><li>Collaborate with engineering partners in defining system/component design and detailed work plans</li><li>Be a storyteller and clearly articulate the why, what, and how of the product or feature</li><li>Define and articulate business metrics and targets for initiatives and platforms and own ongoing monitoring and improvements</li><li>Maintain an active product backlog that closely aligns with the strategy and roadmap</li><li>Translate software product roadmap into minimum viable product iterations.</li><li>Work closely with the Technology team to develop, test and deliver the defined user stories for the platform capabilities and features and rapidly iterate new solutions through automation and demo/prototyping.</li><li>Own and accept all user stories or features for assigned scrum team or capabilities</li><li>Review/demonstrate sprint-related or general functionality with external partners and customers, including the Director of Product Management and other colleagues</li><li>Ensure that the appropriate tracking and reporting is in place to track performance post launch to evaluate future investment.</li><li>Understand and apply new trends and competitive best practices into requirements and team method of work</li><li>Identify opportunities to test and learn, define hypotheses, design experiments, evaluate results and recommend next steps</li><li>Support and implement agile principles.</li></ul>Qualifications:<ul><li>5+ years of Product Management experience driving product implementation in an iterative approach, experience in transformational /modernization projects a plus. </li><li>A good balance of business acumen and technical knowledge with a proven track record of driving platform innovation with a customer-first mindset</li><li>Must have the ability to “connect the dots” between different requirements of different stakeholders</li><li>An established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Agile, and SAFe principles</li><li>Ability to push the boundaries of existing technologies and processes</li><li>Strong leadership with the ability to influence others through partnerships</li><li>Must possess a growth mindset and creative thinking skills</li><li>Have intellectual curiosity and be a quick learner</li><li>Build empathy with customers and end users knowing that the impacts of their work can be felt across multiple entities</li><li>Experience with Case Management Tools or functions.</li><li>Scaled Agile Framework (SAFe) Agilist Certification is a plus.</li><li>Ability to handle cross-functional teams, and multiple initiatives simultaneously.</li></ul>Preferred qualifications:<ul><li>Knowledge of Financial Intelligence Unit (FIU)/AML/financial crimes related experience is a plus </li><li>Bachelor’s Degree in related field required; advanced degree in Business or Engineering preferred.</li><li>Experience with Rally/JIRA, prototyping tools, creating flowcharts and data analysis.</li><li>Experience/familiarity with analytical tools such as python, HIVE, SQL, SAS</li></ul>At the core of Product Management, every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:<ul><li>Strategy Formulation</li><li>Business Analysis</li><li>Business Case Development</li><li>Agile Practices</li><li>Technical acumen and knowledge</li><li>Adaptive Communication</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants - a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term.Amex Offers sits within the Membership Portfolio Services Team.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants, Advertisers and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver – through the Amex offers platform - unique differentiated value to reach high-spending Card Members in the digital channels where they engage with American Express. Through this solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs - delivering deep insights and maximizing results.How will you make an impact in this role?This Analyst role will partner directly with our Business Development team to support marketing and advertising engagements with new and lapsed partners. This candidate will be responsible for driving forward multiple projects including sales-operations, marketing execution, and results analysis.&nbsp;Key Focus Areas<ul><li>Manage sales operations, go-to-market processes, and execution for Amex Offers and Ads engagements </li><li>Support prospect research by identifying industry trends and gaps in the portfolio to grow engagement, partner-funded value, and revenue</li><li>Partner across the team and internal stakeholders to input and update pipeline opportunities and provide campaign execution support</li><li>Assist with business insights and campaign performance metrics for partners</li><li>Support Business Development team members to drive strategic initiatives forward</li><li>Share best practices across the team</li><li>Ensure adherence with all aspects of the American Express Code of Conduct and our policies and procedures</li></ul>Minimum Qualifications<ul><li>2+ years of relevant experience, ideally in media or digital marketing industries</li><li>Strong Microsoft Excel and PowerPoint skills</li><li>Independent and resourceful problem solver with great attention to detail and the ability to work cross functionally</li><li>Proven track record of being a high performer with expert organizational and project management skills</li><li>Passion for performance-based marketing, payments innovation and new digital trends</li><li>Strong communication and analytical background</li><li>Compliance with processes and regulatory requirements</li><li>Highly collaborative individual with strong work ethic and willingness for hands-on tasks to achieve team goals</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Analyst – Amex Offers & Ads, Business Development

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Enterprise Digital &amp; Data Solutions (EDDS) organization powers the world's best customer experiences and revenue growth through innovative data, digital and marketing products, and solutions. EDDS Portfolio and Program Management team (EPPM) is responsible for leading multi-year strategic programs that cut across multiple product teams as well as accelerating strategic alignment and planning across Enterprise Centers of Excellence (COE) and Technology, to elevate transparency and drive business and customer outcomes.As Sr. Manager, Marketing &amp; Acquisition Portfolio, you will be responsible for managing the Lean Portfolio Management (LPM) process, with a focus on managing enterprise prioritization focusing on marketing and acquisition capabilities across Amex’s digital channels. You will work with partners across GCS, GCSG, GMNS, GSG, and Enterprise Platforms, to prioritize enterprise initiatives, refine scope, assess business outcomes and feasibility, and develop a strategy to forecast and coordinate product development efforts through launch.You will manage cross-functional stakeholder relationships and work to increase transparency and predictability in capacity and delivery. You will define strategic outcomes with BU decision makers and partner effectively across the Loyalty &amp; Benefits Portfolio, EDME channels, Marketing, Servicing, Enterprise Platforms, and Engineering teams to facilitate portfolio planning, sequence delivery of digital product development, track progress, overcome obstacles, and deliver recommendations to senior leadership team. The ideal candidate for this role will be a skillful communicator who enjoys a fast-paced environment, puts the customer experience first, operates cross-functionally (both with business and technology partners), has a strong aptitude for process innovation, and influences key stakeholders into action – all while maintaining a positive attitude and sense of humor in the face of challenges.This role reports to the Director, Loyalty &amp; Benefits, Marketing &amp; Acquisition Portfolio, based in New York.Key Responsibilities:<ul><li>Drive portfolio management activities for Enterprise Digital and Data Solutions </li><li>Lead with a customer first perspective to refine scope of new product launches, card refreshes, Membership Rewards, dining, entertainment, and travel initiatives across American Express</li><li>Collaborate across LOBs and COEs to stand-up best in class operating models that optimize flow of product delivery across the complex digital ecosystem</li><li>Partner with Channel &amp; Platform teams to design and maintain robust portfolio-level roadmaps through proper sequencing, coordination, and resolution of blockers/dependencies to ensure timely launch</li><li>Create and deliver executive-level and stakeholder communications for ongoing priorities, including status updates, roadmap, dependencies, pressure points and key decisions requiring alignment</li><li>Drive an improvement in business outcomes and key results by facilitating prioritization and accelerating delivery across the portfolio</li><li>Demonstrate a willingness to continually learn and implement design, product, and technologies solutions within a dynamic and highly matrixed environment</li></ul>Required Skills / Qualifications:<ul><li>Minimum of 4 years of professional experience working across product development and engineering teams</li><li>Strong enterprise and customer mindset with a track record of influencing others to embrace change</li><li>Demonstrated ability to self-start, carve opportunities out of white space, and design and implement new processes while operating independently</li><li>Highly skilled in Agile product development methodologies, project management, and an expert in enterprise collaboration tools (Rally, JIRA, Confluence, etc.)</li><li>Very strong collaboration skills – ability to build strong partnerships and navigate cross functional teams to deliver on shared objectives</li><li>Superb presentation building skills with ability to “tell a story” in a clear and concise way to various types of audiences</li><li>Proven ability to lead and manage workstreams independently and juggle multiple projects in a rapidly changing environment</li><li>History of high performance and adaptability to adjust to shifting priorities and manage through ambiguity</li><li>Ability to maintain a positive attitude and sense of humor in the face of challenge</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Digital Portfolio Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues.American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:<ul><li>Issuing and servicing charge and credit cards for the consumer and small business segments;</li><li>Offering commercial loans to small and midsized merchants, as well as installment loans to consumers;</li><li>Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.</li></ul>Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.The Corporate Functions Control Management team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).The objective of the Corporate Functions Control Management Governance team is to establish the Operational Risk and Controls strategy for Corporate Functions, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.How will you make an impact in this role?Corporate Functions Control Management is looking for an Analyst of Governance, Regulatory Change Management, focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Analyst will primarily be responsible for ensuring regulatory changes are timely identified, cascaded, prioritized and implemented for the Corporate Functions.<ul><li>Assists in specific areas of execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.</li><li>Track certain issues with KRI limits and risk appetite for Corporate Functions Control Management to ensure operational risks are managed within agreed thresholds</li><li>Support the implementation of parts of the operational risk framework to enable effective risk management and decision making in the BU</li><li>Assists in the development of portions of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs</li><li>Provide administrative support of specific training initiatives and clear career progression plans that align with Operational Risk Management</li><li>Follow processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Minimum Qualifications<ul><li>1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following: <ul><li>Translating operational risk strategy and appetite into execution guidelines</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds</li><li>Providing administrative support of implementing the operational risk governance frameworks </li><li>Supporting of creating, communicating and ensuring understanding and adherence to operational risk procedures and standards </li><li>Assisting the operational risk exam management processes</li></ul></li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Analyst - Control Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.The objective of the GMNS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GMNS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.GMNS is looking for a Manager of Risk I.D. &amp; Assessment, focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Manager GMNS Risk I.D. &amp; Assessment will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate BUs in their risk assessments performance (e.g., Process Risk Self-Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Conduct control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events </li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Review categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Advise BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Support risk management practices within the business</li><li>Review risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Review risk profiles and an updated risk register(s)</li></ul>Required Qualifications: &nbsp;<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Strong project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications: &nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following: <ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies </li><li>Reviewing independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes </li><li>Experience in financial services industry</li></ul></li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager, Control Management, Risk I.D. & Assessment

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmexThe Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.GRC’s Vendor Risk Oversight (VRO) is hiring a new Director, together with a new manager, will drive the establishment of a new team to provide governance and oversight for Third Party Risk Policies and Frameworks across American Express. VRO organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all business units, functions, processes, and geographies at American Express, related to affiliate and non-affiliate Third Parties.&nbsp;&nbsp;The team will assist in the identification, measurement, monitoring, and management of risks related to the business products and processes.&nbsp;&nbsp;VRO is led by the Vice President, Vendor Risk Oversight.The new team will develop a governance framework with associated Policies, Standards and framework documents to manage the Third-Party risks associated with all business engagements across the company. Once established, the new team will own and maintain that framework and associated policies, standards, and procedures.Responsibilities:<ul><li>Support the development, implementation, and enforcement of an enterprise Third Party Risk governance framework.</li><li>Support the development and issuance of regular Third-Party Risk governance reporting to senior leaders and/or appropriate risk committees.</li><li>Review and provide guidance to first line stakeholders as they develop/maintain procedures to implement the Third-Party governance framework.</li></ul>Minimum Qualifications:<ul><li>Minimum of 3 years of leadership experience in risk, compliance, legal, or regulatory roles</li><li>Experience with Risk Management governance required, specifically in creating and implementing risk management policies and related program and framework documentation</li><li>Bachelor’s degree required; advanced degree a plus</li><li>Third Party Risk Management experience required</li><li>Strong communication skills a must, particularly written communication</li><li>Able to effectively manage multiple and often conflicting priorities under tight timeframes and adapt to frequent change</li><li>Able to lead without authority derived from band level.</li><li>Rigorous and analytical approach to problem-solving, decision-making, and prioritization collaboration across teams/geographies.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. Looking to join a team in technology that is dynamic, fast paced and forward looking? Establish a new foundation in Business &amp; Vendor Management in the Technology organization as the Director of Business and Vendor Management for Infrastructure. You will provide contractual, operational, and vendor relationship management across a broad spectrum of Technology products focused specifically on Technology infrastructure (e.g. telecom, networking, server, storage, data center solutions and other managed services).How will you make an impact in this role?The key role for the Director of Infrastructure is to work with Technology vendors and/or internal partners in identifying, defining, and enforcing contractual elements and/or internal agreements. It is critical to hold the vendor partners accountable and ensure American Express teams and vendors align to established vendor engagement polices and standards and interagency guidelines.&nbsp;This is a newly established role, responsible for leading a small team with the opportunity for growth and enhancement of our vendor management oversight. The core functions of this position will include contract management, vendor relationship management, consulting and sourcing and managing vendor performance.Key Responsibilities<ul><li>Establish and maintain positive relationships with Technology vendors and internal Technology partners at all levels Responsible for specific contract elements and relationship management of large vendor engagements in relation to vendors and/or relationship management with internal Technology partners</li><li>Support sourcing and negotiation by providing thought leadership and benchmarking to maximize commercial value on our contracts </li><li>Partner with our key Amex stakeholders to negotiate and adhere to contractual commitments and internal guidelines</li><li>Drive optimal vendor performance across the portfolio by monitoring vendor performance against evaluation criteria defined within contracts and internal Technology partners </li><li>Address escalated vendor issues on behalf of Technology through a formal dispute resolution process from performance governance meetings </li><li>May be responsible for drafting standard contractual Technology vendor terms and conditions, in accordance with AXP’s global standards and in partnership with Global Supply Management </li><li>Partner with the General Counsel’s Office, Global Supply Management, Compliance and Security teams, as needed </li><li>Be proactive in driving business results</li></ul>Minimum Qualifications<ul><li>Bachelor’s Degree in related field required</li></ul><ul><li>Relevant work experience in contract management, procurement, vendor management, sourcing and/or third-party risk management</li><li>Supervisory/management experience including building a diverse and inclusive team </li><li>Capabilities to set an agenda, define what winning looks like with an Enterprise first mentality </li><li>Ability to influence without direct authority at all levels of the organization via verbal and written communication </li><li>Strong analytical, project management, business reporting, and problem-solving skills, with the ability to come to conclusions and make clear, concise recommendations based on findings </li><li>Demonstrated consultative skills – questioning, negotiating, listening </li><li>Ability to work on cross-functional teams in a matrix environment to deliver on common goals&nbsp;</li><li>Understanding of the Technology industry. Experience in managing telecom and networking contracts is required&nbsp;</li><li>Ability to lead a team to define detailed value-added requirements and success criteria, knowledge, and experience with the product lifecycle </li><li>Demonstrated ability to manage and act as an advocate of change </li><li>Ability to champion a learning culture to drive continuous improvements and standardization</li></ul>Preferred Qualifications<ul><li>Advanced degree preferred</li><li>Experience managing a full spectrum of infrastructure contracts is preferred</li></ul>Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director Vendor Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Customer acquisition is core to American Express’ growth strategy and business performance and is one of the largest investments in AXP. Enabling effective delivery of digital channel marketing and acquisition experiences is critical to finding and engaging with customers, navigating them to the product that best fits their needs.&nbsp; The Enterprise Acquisition Products &amp; Platforms team enables, develops, &amp; maintains our cardmember acquisition, onboarding, and early tenure marketing activity &amp; experiences. We support all lines of business and markets in which American Express acquires customers.How will you make an impact in this role?We’re in need of a high-energy, passionate and adaptable individual to support our leadership. As a strategist, consultant and do-er, you will ensure our team's activities stay unified and focused on our top priorities. You will handle day-to-day management of communication and investment, lead strategic planning activities, and support in team management. You will report directly to the Vice President,&nbsp;Digital Acquisition Products &amp; Platform Strategy&nbsp;and will work across the leadership team to help facilitate effective decision-making and set the broader team up for success.This is a fantastic opportunity for a highly motivated individual to join a dynamic team and immerse themselves in digital product.Responsibilities:<ul><li>Partner across the team to define, document and communicate strategic priorities and help shape, track, and refresh the team vision, strategy, and operating principles</li><li>Lead select cross-team projects to ensure communication and delivery stay aligned</li><li>Craft presentations for key business updates with senior leaders and internal stakeholders to showcase key initiatives and updates on strategic priorities</li><li>Develop presentations, content and agendas for key meetings (e.g. Town Halls, workshops, employee engagement events)</li><li>Support the VP and leadership team with management and administration of quarterly/annual processes (goal setting, scorecard management, year-end performance reviews, talent assessments, investment planning, and business planning)</li><li>Own and manage team budgets, ensuring accuracy of reporting, correct utilization of funds, and escalating and resolving any issues in coordination with business partners</li><li>Coordinate team training and engagement activities and customize training or engagement plans to address specific skill-set or morale gaps</li><li>Lead team's Blue Box-wide communication planning and partner engagement</li><li>Ensure effective flow of information and communications with the team</li></ul>Qualifications:<ul><li>Impeccable organizational and managerial skills; detail oriented with ability to think “end-to-end”</li><li>Strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality</li><li>Experience crafting and executing against business strategies. Developing senior leadership updates and target trackers.</li><li>Comfort leading across band levels and skill sets; experience operating with large cross-functional teams</li><li>Excellent communication and listening skills; ability to build relationships, influence decisions and make things happen without direct authority</li><li>Self-starter who thrives in ambiguous situations</li><li>A real passion for all things digital, inside and outside of work; understanding of the latest digital trends, competitive landscape and customer experience evolution.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Digital acquisition is one of Amex’s top priorities. Core to delivering on this priority are card and banking application and onboarding experiences that enable our customers to apply for our products with the least amount of effort, wherever and however they choose to apply. In addition to an enormous emphasis on users and usability, our team is responsible for card number assignment and fulfillment of new applications while maintaining a frictionless experience. This requires a multi-dimensional approach to the fulfillment of applications we receive through Digital acquisitions as we drive faster approval-to-spend timeframes for existing and new customers.We are looking for a passionate, talented, and adaptable strategic product thought leader to own platform fulfillment capabilities that support American Express’ prospect and customer, Card and non- card fulfillment platforms.In this role, you will develop the product strategy, drive implementation of that strategy, and lead a global team associated with the “Set up My Product” (SMP) Area Product Group (APG) within the Acquisitions Orchestration Platforms &amp; Services Strategy (AOPSS) team. You will lead a high-performing and nimble team of product managers and partner with senior leaders and their teams across Technology, Analytics, Application journeys, Compliance, Privacy, and market foundations to deliver products and initiatives that will directly contribute to the success of our company.You will be responsible for:<ul><li>Owning, developing, and delivering SMP-related strategies and capabilities to include the Card Number Allocation Platform (CNAP) and the Electronic Fulfillment Platform (EFP)</li><li>Owning key stakeholder relationships across journey experience, compliance, and engineering associated with the SMP APG</li><li>Owning product discovery by forming hypotheses, defining objectives and key results, socializing results with leaders, and delivering options that best balance cost and benefit to achieve defined outcomes</li><li>Defining outcomes and associated strategic Key Performance Indicators (KPI’s) to drive strategic business value while balancing product innovation and efficiency</li><li>Prioritizing and coordinating initiatives to reduce friction, enhancing automation, and decreasing approval-to-spend timeframes to generate incremental revenue via product enhancements and continuous experimentation.</li><li>Identifying discovery outcomes, guiding stakeholders as they navigate the product management life cycle, and establishing clear prioritization criteria</li></ul>Preferred Qualifications<ul><li>Proven experience as a product thought leader with the ability to influence strategic aspects of digital product management</li><li>Extensive product management experience in an Agile environment and with products and platforms, with direct responsibility for a product directly supported by a technology scrum team</li><li>Proven ability to develop and execute against a product vision, strategy and prioritized backlog</li><li>Excellent communication and collaboration skills. Able to simplify complex ideas, navigate cross-functional teams, build relationships, influence decisions, and deliver on shared objectives</li><li>Relationship management skills with ability strengthen business partnerships across business units and key functional support areas</li><li>Deep understanding of the acquisitions process and particularly the fulfillment platform areas of this process</li><li>Experience with CNAP, EFP a plus</li><li>Demonstrated ability to analyze data and processes to identify creative solutions, drive incremental improvement, and deliver and measure success through effective KPI development</li><li>Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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