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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Ensure completion of journal entries and month-end close activities for American Express National Bank.</li><li>Participate in account reconciliation research and clearance processes for products issued by American Express National Bank</li><li>Assist in producing and reviewing monthly and quarterly financial reports, as well as annual financial statements for American Express National Bank</li><li>Perform variance analysis and analytical procedures for assigned general ledger accounts.</li><li>Drive process change and process improvements.</li><li>Participate in other initiatives and projects as assigned.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree required in accounting, finance or related discipline.</li><li>Minimum 2 years of experience in accounting.</li><li>Understanding of and experience with general ledger, inter-company accounting, and consolidated reporting.</li><li>General understanding of finance/accounting/financial analysis and reporting.</li><li>Ability to manage time well, be a self-starter, strong work ethic, and strong leadership skills.</li><li>Excellent analytical abilities, strong interpersonal skills, and an ability to work and communicate effectively with all levels of operations and senior management.</li><li>Effective written and verbal communication skills.</li><li>Strong spreadsheet skills.</li></ul>Preferred Qualifications:<ul><li>Experience working in public accounting and/or financial services</li><li>Advanced Excel skills preferred</li><li>Master of Accounting or MBA degree preferred</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Financial Analyst

<h3>The Team</h3> Advanced Process Solutions is an organization passionate about process automation tools and technologies for Fidelity’s critical business processes and driving significant improvements in those processes – both local to individual businesses and cross-enterprise. This role is a key driver in matching the ideal process improvement tools and techniques to individual process optimization opportunities. We are looking for a Systems Support Analyst based in Salt Lake City, Utah and will provide customer support and project management regarding technical issues and projects aligned to the XTRAC Suite of applications. Additionally, the analyst will be responsible for deployment, monitoring, testing, and solutioning of customer environments. <h3>The Expertise You Have </h3> <ul> <li>Bachelors’ Degree in a technical field or equivalent experience. </li><li>Familiarity with Linux operating environment required. </li><li>1+ years previous customer support experience required. </li></ul> <h3>The Skills You Bring </h3> <ul> <li>Excellent written and verbal communication skills required. </li><li>Your ability to take on and resolve difficult, technical problems is required. </li><li>Being effective in a collaborative work setting is essential. </li><li>You will need to bring proven project management skills. </li><li>Client/Server Application Support a plus. </li><li>1+ years’ experience writing Oracle SQL queries </li><li>Experience with Microsoft Office tools required. </li><li>Application Administration or support experience preferred. </li><li>Linux systems administration experience is a plus </li></ul> <h3>The Value You Deliver</h3> <ul> <li>You will serve as single point of contact for our customers </li><li>It will be your responsibility to investigate and resolve incidents raised by customers </li><li>You will assist XTRAC Application Administrators with workflow related questions, requests, and issues </li><li>You will provide project planning and handle projects </li><li>You will be asked Produce weekly status reports as well as provide business context analysis of feature improvements </li><li>You will collect, document, and present end-user requirements </li><li>You will be encouraged to represent the customer when crafting new software features </li><li>You will participate in an on-call rotation for a team who provides 24x7 support. </li></ul> <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in crafting and encouraging a work environment that attracts the best talent and reflects our dedication to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their outstanding perspectives and experiences. For information about working at Fidelity, visit <a href="https://jobs.fidelity.com/?utm_source=fidelitycareers.com&amp;utm_medium=vanity" target="_blank">Fidelitycareers.com</a> Fidelity Investments is an equal opportunity employer.

Fidelity TalentSource

System Support Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your complete well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.From building next-generation apps and microservices to using AI to help protect our franchise and customers from fraud, you could be doing ambitious work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power our digital systems, services, products and platforms. If you love to work with APIs, contribute to open source, or use the latest technologies, we’ll support you with an open environment and learning culture to grow your career.Join Team Amex and let’s lead the way together!The position of ServiceNow IRM Senior Engineer will be a part of a dynamic and growing team within the GRCT organization at American Express.The successful candidate will be responsible for crafting scalable and efficient solutions across the Compliance &amp; Risk domains with hands on configuring in the Service Now platform as well as groundbreaking technology to offer the best solution to support the business needs.They will provide ServiceNow experience, using Business and Technology knowledge to help develop and implement business partner strategies on time and within budget. The candidate will engage in a wide range of activities across the portfolio, supporting functional capabilities and working primarily with other Engineers, Product Owners, Staff Architects and Staff Engineers:<ul><li>Responsible for the timely development and deployment of project tasks and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation.</li><li>Develops technology/implementation design documentation.</li><li>Provides estimates for design, build, test, and implementation tasks.</li><li>Undertakes regular implementation and code reviews to ensure alignment with development, implementation, and performance standards and evangelizing system design principles, ServiceNow design on design and coding approaches to engineers in scrum team.</li><li>Assists with updates to program specification/implementation documentation.</li><li>Works with agile champions and release train engineers to prepare configurations for production.</li><li>Involved in unit, integration, and user acceptance testing - reviews test scripts; aligns with testing automation and wider testing strategy.</li><li>Identifies gaps, provides feedback, and proposes changes to implementation specifications.</li><li>Coaches and mentors the team of engineers.</li><li>Provides inputs to product owners with recommendations to drive towards clean design and shared success.</li><li>Provides input into technology roadmap and architectural direction based on product roadmaps. This can include supporting product evaluations through tooling recommendations based on gaps/needs, as well as helping to identify 3rd party technology and security strengths/gaps as period assessments of tooling as business/climate needs evolve and products offered change</li><li>Participate in a scrum ceremony and use agile principles and tools including Rally.</li></ul><h4>Minimum Qualifications:</h4><ul><li>5+ years hands-on experience in ServiceNow including Integrated Risk Management (IRM) solutions/components</li><li>Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, Integrations and CMDB.</li><li>Experience using applicable programming methodologies: JavaScript, API (Restful), XML, Java, Jelly scripting, Angular JS.</li><li>Excellent verbal and written communication skills demonstrated by the ability to present complicated technology solutions to multiple audiences, from the technology team to Senior leaders.</li><li>An understanding of GRC/IRM industry trends</li><li>Overall 8+ years of software development experience.</li><li>BS or MS Degree in Computer Science, Computer Engineering, or other technology subject areas</li></ul><h4>Preferred Qualifications:</h4><ul><li>Working knowledge of GCP</li><li>Typically has prior technology experience of systems analysis/programming.</li><li>Experience writing/initiating JS utilities</li><li>Hold ServiceNow Certified System Administrator credentials</li><li>Conceptual architecture knowledge.</li><li>5+ years Agile experience as well as hands on Scaled Agile Framework experience</li><li>Machine Learning or Generative AI knowledge is a plus, not mandatory</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Sr. Software Engineer I, ServiceNow IRM - Global Risk & Compliance Technology

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Client Experience Specialist towork in Salt Lake City. Got personality? Like to talk? Have a desire to problem solve, help others? Then keep reading. Fidelity Charitable is looking for a top notch customer service professional to work on the Donor Services team. As a Client Experience Associate, you will be the primary point of contact for Non Profit Organizations affiliated with Fidelity Charitable. We are looking for ‘customer obsessed’ individuals that want to make a difference in helping our Non Profits with all their needs. Still interested? Read on. This temporary position supports our busiest time of year, Giving Season. The hours are demanding, please expect to work overtime in November and December. We request that you do not take extra vacation days in November, December and January. You will be off Thanksgiving, Christmas and New Year's Day as major holidays. The Expertise We’re Looking For <ul> <li>Bachelor’s degree preferred </li><li>Minimum 1-2 years of telephone customer service experience; preferably in a contact center environment </li></ul> The Purpose of Your Role Your role is to ensure each interaction creates a superior customer experience while responding to all requests. You will perform daily functions while ensuring you are maintaining department and individual goals, as well as call metrics and call quality. You will engage with non profits using conversational techniques to understand the scope of their request, gather relevant information and identify a solution, if necessary. It’s more than just taking a call and processing a transaction, it is helping reach goals. You get to be a part of that! The Skills You Bring <ul> <li>Your proficient verbal and written communication skills required </li><li>Your very best problem- solving skills with excellent follow through </li><li>Your strong organizational skills, planning and time management </li><li>You are able to proficiently multi-task in a Windows based environment </li><li>You are proficient in MS products including Word/Excel. Applications used in this role include: FBSI, XTRAC, FDOT, Genesys Telephony, NICE, Salesforce, Zoom, MS Outlook, MS Teams, RepApp, and Xelerate. </li><li>Your flexibility for overtime as requested (especially December – Giving Season) Various shifts are available. Business hours are 8:30-6:30pmET, Monday-Friday </li></ul> The Value You Deliver <ul> <li>Executing quality and timely work to meet the needs of Fidelity Charitable Donors, Advisors and Non -Profits </li><li>Via telephone, assist with various requests including password/PIN reset, navigating the web site, Giving Account transactions, providing updates to account or profile information. </li><li>Interact with other internal Charitable business units as needed </li><li>Employing good sound judgment in decision making or problem resolution </li><li>Deliver a great customer experience with each interaction </li></ul> How Your Work Impacts the Organization The Fidelity Charitable Gift Fund (“Fidelity Charitable”) is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity.

Client Experience Specialist

Systems Engineer Location: Salt Lake City, UT Advanced Process Solutions is an organization focused on process automation tools and technologies for Fidelity’s critical business processes and driving significant improvements in those processes – both local to individual businesses and cross-enterprise. This role is a key driver in matching the ideal process improvement tools and techniques to individual process optimization opportunities. Within Advanced Process Solutions, the Systems Engineering team is responsible for infrastructure solutions, automation, application deployments, monitoring and production support. We are looking for a highly motivated associate with expertise in engineering and production operations. As a Systems Engineer, you will work closely with engineering teams to deploy applications and customer support and business teams to coordinate incident response. You will also work with enterprise infrastructure teams to maintain and support on-prem non-production and production infrastructure. The Expertise We’re Looking For <ul> <li>Bachelors’ Degree in a technical discipline or equivalent experience</li> <li>6+ years of systems administration</li> </ul> The Skills You Bring <ul> <li>Linux systems administration experience required</li> <li>Application development experience desirable (Python, Java, Shell scripting)</li> <li>Experience supporting large production implementations</li> <li>Experience supporting Java and Tomcat applications desirable</li> <li>Developing Internet based applications that operate in a client/server environment desirable</li> <li>Pipeline automation and orchestration utilizing the following stack or like GIT, Jenkins, Maven, Docker, JMeter, Artifactory, Kubernetes</li> <li>Coordinate timely resolution of problem tickets, incident tickets and security findings with engineering teams</li> <li>Excellent communication skills required</li> <li>Strong problem resolution skills required</li> <li>Ability to work in a team-oriented environment required</li> </ul> The Value You Deliver <ul> <li>System Administration in Linux </li> <li>Develop monitoring and management tools and processes</li> <li>Accurately estimate work requirements and create detailed plans</li> <li>Document processes and best practices</li> <li>Communicate effectively in team environment</li> <li>Identify departmental needs and make suggestions regarding technical direction</li> <li>Participate in an on-call rotation</li> </ul> Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job. For roles based in the US: Visit myHR and search for “accommodation” to review Fidelity’s Reasonable Accommodation for Disabilities Policy. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by completing the Accommodation Request Form on myHR, or by calling 800-835-5099, prompt 2, option 2. For roles based in Ireland: Contact <a href="mailto:AccommodationsIreland@fmr.com" target="_blank">AccommodationsIreland@fmr.com</a> For roles based in Germany: Contact <a href="mailto:accommodationsgermany@fmr.com" target="_blank">accommodationsgermany@fmr.com</a> <a href="https://cdn-static.findly.com/wp-content/uploads/sites/1439/2021/03/Fidelity-Global-Applicant-Privacy-Notice_20210308_FINAL2.pdf" target="_blank">Fidelity Privacy policy </a>

6 Jobs in Salt Lake City, UT, USA